PRESENTATION BY:
QUALITY CIRCLE MLS ACHIEVERS
A QWL PROJECT
SCANNER ACCESS OPTIMIZATIONIMPROVING SCANNER AVAILABILITY AND SURFACE VISIBILITY SCANNING
QUALITY CIRCLE “MLS ACHIEVERS” MEMBERS
JAMES BIRT, Time Keeper
LOLITA BUENAVISTA, Alternate Moderator
ROLANDO MARON, Charter
MARYJUNE RUSSELL, Moderator
EPI SILMARO, QWL Facilitator
KEVIN KIRK, Member
MICIAIH CORLEY, Member
DOMINICK JOYNER, Member
JAMES BAILEY, Member
MARC ALAIN AMIO, QWL Coordinator
GRACE JENKINS, Manager of Distribution Operations
CORE TEAM
The main goal of this project is to improve the scanner availability and surface visibility scanning.
PROJECT GOAL
PROJECT CHARTER
BUSINESS GOAL
PROBLEM STATEMENT
GOAL STATEMENT
PROJECT SCOPE
PROJECT PLAN
Improve scanner availability and scanning scores.
Unavailability of scanners.
Impending deterioration of scanning performance.
Ease access and strengthen accountability.
Inventory of scanners
Assign scanners and cabinets to every pay location.
Lowering scanning rate
Shortage of Scanner/Unavailability
Slow Operation/Processing
Poor Access
Marked Scanner Screen
Unaccounted employees for scanners
Lack of scanner holder being used
Poorly charged scanners
SCANNER PROBLEM
Lack of scanner availability may reduce scanning score.
Mismanaged/inadequately charged scanners may affect scanning performance.
Unavailability of scanners
IMPACT TO OPERATION
SCAN PERFORMANCEQuarter
#1Quarter
#2Quarter
#3Quarter
#4FY12 YTD
146953 136413 147069 N/A 430435135694 127178 137300 N/A 400172
92% 93% 93% N/A 93%146953 136413 147069 N/A 430435123844 117170 120152 N/A 361166
84% 86% 82% N/A 84%189158 170907 184878 N/A 544943109911 96119 110333 N/A 316363
58% 56% 60% N/A 58%117606 108384 126859 N/A 35284992895 94676 106724 N/A 29429579% 87% 84% N/A 83%
26003 23732 24751 N/A 7448623681 21872 22616 N/A 6816991% 92% 91% N/A 92%
25983 23617 24529 N/A 7412922865 20812 21580 N/A 6525788% 88% 88% N/A 88%
Expected Performed
(%)Expected
Performed(%)
Expected Performed
(%)Expected
Performed(%)
Expected Performed
(%)Expected
Performed(%)
Close
Unload
Load
Trai
ler S
cans Trailer Depart
Trailer Arrive
Cont
aine
r Sca
ns
Placard Assign
MARGARET L. SELLERS P&DC
CUMULATIVE SCAN TREND REPORT (PROVIDED BY OPERATIONS SUPPORT)
SCAN PERFORMANCE
462344 435143 474509 N/A 1371996600670 552117 605875 N/A 175866277.0% 78.8% 78.3% N/A 78.0%46546 42684 44196 N/A 13342651986 47349 49280 N/A 14861589.5% 90.1% 89.7% N/A 89.8%
652,656 599,466 655155 N/A 1907277508,890 477,827 518705 N/A 150542278.0% 79.7% 79.2% N/A 79%
81.2% 81.2% 81.2% N/A 81.2%
9.1% 8.9% 8.5% N/A 8.9%90.9% 91.1% 91.5% N/A 91.1%
8.0% 7.9% 7.5% N/A 7.8%92.0% 92.1% 92.5% N/A 92.2%
CUMULATIVE SCAN TREND REPORT (PROVIDED BY OPERATIONS SUPPORT)
MARGARET L. SELLERS P&DC
Quarter#1
Quarter#2
Quarter#3
Quarter#4
FY12 YTD
Container TotalContainer Expected
Container (%)Trailer Total
Trailer ExpectedTrailer (%)
Total ExpectedTotal PerformedTotal Scores (%)
Close the Gap Score
Actual Scans Performed breakdown by volume
% Trailer Scans
% Container Scans
Expected Scans breakdown by volume
% Trailer Scans
% Container Scans
SCAN PERFORMANCE
CRAFT EMPLOYEES
Improve the accountability for scanner check out. Craft employees must fill-out the sign out sheet before taking the scanner.
Scanners must be returned to the dock/charging stations immediately after use. Employees should not forget to fill-out the sign in portion of the sheet after returning the scanner.
INITIAL SOLUTIONS
SUPERVISORS
Obtain spare key for scanner doors. Supervisors/Team Leaders on respective tours should have duplicate keys for their scanner doors.
Enforce strict compliance of the use of sign-in sheet.
Conduct a stand up talk to remind all employees being accountable for every scanner they take.
INITIAL SOLUTIONS
132 cradles/charging stations are available.
Out of the total 132 cradles/chargers, approximately 38 scanners are only available.
INVENTORY
RECOMMENDATIONS
Designate/assign a number of scanners to respective operations.
Scanners should be stationed at the supervisor’s desk.
IMPROVE
IMPROVERECOMMENDATIONS
Cradles and scanners will be stored inside the cabinet.
Cabinet should be locked at all times. Lock codes should only be provided to supervisors, alternates, and team leaders.
ALTERNATIVE
The RX14-30 mobile cabinet is ruggedly constructed of 16-ga. CRS and includes heavy-duty casters.
SCANNER NEEDSOperation/Pay Location
Approximate Number Needed Per Tour
LCUS 4
FSS 2 (No Scanner Needed if APPS is in operation)
AUTOMATION 10 (Stationed to one specific area for automation)
170 MANUAL FLATS 2
AFSM 100 8
LCTS 4
PRIORITY BELT 2
010 0
N/S CAL. BELT 1
APBS 2
APPS 4
150/030 1
CABINET ASSIGNMENT
Cabinet Number Location Area Covered
1 AFSM AFSM100
2 LCUS 170 & LCUS
3 APPS APPS & APBS
4 LCTS LCTS, 150, 030, & CAL BELT
5 AUTO: PINK AUTOMATION
6 AUTO: GREEN
AUTOMATION
7 EAA EAA
NOTE: EACH CABINET WILL HOLD 2 CRADLES/8 SCANNERS
Assigning scanners to every workstation.PROJECT EXECUTION
PROPOSED LOCATION OF SCANNERS
6 CABINETS
12
3
4
5
6
7
APPROVAL
THANK YOU FOR COMING!