8/20/2019 qskw51en713
http://slidepdf.com/reader/full/qskw51en713 1/2
QUICK START
Cisco Unified IP Phone
9951 and 8961
1 Dial
2 Hang up
3 Answer
4 Mute
5 Hold
6 Forward All
7 Do Not Disturb
8 Conference
9 Transfer
10 Divert
11 Call History
12 Directories
13 Shared Lines
14 Voicemail
15 Tips
Note For best results, print on 8.5 x 14”(legal-sized) paper.
1 DialTo dial, lift the handset and enter a number. Or:
Press an unlit session button (right side).
• Press the New Call softkey.
• Press the (unlit) headset button orspeakerphone button .
Dial from call history
As you enter a phone number, matching numbersdisplay from your call history.
To dial, scroll to a number and press the Select button in the Navigation pad or the Call softkey.
Redial the last number
Press the Redial softkey.
Speed dial
Press a speed-dial button (if available). Or,enter a speed-dial code while on-hook (no dialtone), then press the Speed Dial softkey.
Your system administrator can help you set upspeed dials from your User Options web pages.
2 Hang upTo end a call, replace the handset. Or:
• Press the Release button .
• Press the End Call softkey.
• Press the (lit) headset button orspeakerphone button .
3 AnswerTo answer a ringing call , lift the handset. Or:
• Press the flashing amber session button(right side).
• Press the Answer softkey.
• Press the (unlit) headset button orspeakerphone button .
• Press the Select button in theNavigation pad.
Call waiting
If you get a second call while the first call is active,a second session label displays.
To connect the second call and put the first call onhold automatically, press the flashing ambersession button (right side).
Multiple lines
If you use multiple lines, keep these basics in mind:
• Press the All Calls button to see all calls onall lines (oldest first). Otherwise, your phonedisplays calls that are on the selected line only.All Calls is recommended for multiple lines.
• To see which line icon on the line lathe header bar. (Aextension.)
• Press a line buttonswitch views; doin
4 MutePress the Mute button off. When Mute is on,
5 Hold1. Press the Hold bu
The hold icon button pulses gree
2. To resume the higpulsing green buttsoftkey, or the Na
6 Forward A1. Press the Forward
2. Enter a phone numCall History, or p
(to forward
3. Look for Forward
4. To cancel call forwForward Off softk
Your system administrcalls remotely from yo
8/20/2019 qskw51en713
http://slidepdf.com/reader/full/qskw51en713 2/2
