Quality Team-1Quality Team-1Quality Support ServicesQuality Support Services
Quality Team-Quality Team-11
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Your Company’s Peace of Your Company’s Peace of MindMind
Quality Team-I is Owned and Operated byQuality Team-I is Owned and Operated byautomotive professionals with extensiveautomotive professionals with extensive
OEM and Tier I/II experience . OEM and Tier I/II experience .
We understand the business from your We understand the business from your perspective. perspective.
Founded In 1996Founded In 1996ISO 9001-2008 Certified ISO 9001-2008 Certified
ISO CertificationISO Certification
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Quality Team-1 FacilitiesQuality Team-1 Facilities
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Facilities:Facilities: Highland Park, MI – 65,000 square feetHighland Park, MI – 65,000 square feet
Corporate OfficesCorporate Offices Easy access to I-75, M 10 & Davison Easy access to I-75, M 10 & Davison
FreewayFreeway
Hammond, IN – 20,000 square feet Hammond, IN – 20,000 square feet Easy access to I-94Easy access to I-94
Louisville, KY – 15,000 square feetLouisville, KY – 15,000 square feet Easy access to I-65Easy access to I-65
Sycamore, IL – 30,000 square feetSycamore, IL – 30,000 square feet Easy access to I-88Easy access to I-88 Have the ability for up to 100,000 square feetHave the ability for up to 100,000 square feet
Quality Team-1Quality Team-1Service LocationsService Locations
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Locations Across North AmericaLocations Across North America
Michigan Michigan Auburn HillsAuburn HillsBattle CreekBattle CreekDetroit *Detroit *FlintFlintGrand RapidsGrand RapidsLansingLansingRoscommonRoscommonWarrenWarrenWestlandWestland
OhioOhioColumbusColumbusLordstownLordstownToledoToledo
Illinois Illinois BelvedereBelvedereChicagoChicagoSycamore*Sycamore*
Ontario CanadaOntario CanadaLondonLondonMississaugaMississaugaWindsorWindsor
TennesseeTennesseeNashvilleNashvilleSpringfieldSpringfieldChattanoogaChattanoogaJacksonJackson
Mexico Mexico HermosilloHermosilloPiedras Piedras NegrasNegrasRamosRamosSaltilloSaltillo
Alabama Alabama BirminghamBirminghamMontgomeryMontgomery
Missouri Missouri Kansas CityKansas CitySt. LouisSt. Louis
IndianaIndianaHammond *Hammond *Fort WayneFort WaynePlymouthPlymouthIndianapolisIndianapolis
KentuckyKentuckyLouisvilleLouisville LexingtonLexingtonShepherdsvilleShepherdsvilleShelbyvilleShelbyville
* - Full Service Facility* - Full Service Facility
Customer ConfidenceCustomer Confidence
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Quality Team 1 Reputation:Quality Team 1 Reputation: Industry LeaderIndustry Leader Team OrientatedTeam Orientated Quality FocusedQuality Focused ResponsiveResponsive DependableDependable EfficientEfficient Cost EffectiveCost Effective PreparedPrepared WorkmanshipWorkmanship Always Willing to go the Extra MileAlways Willing to go the Extra Mile
We have your We have your SolutionSolution
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Quality Services:Quality Services: Launch Support at your FacilityLaunch Support at your Facility
We are an extension of your company and understand the sense of urgency
Your eyes and ears on the ground throughout the launch process to provide real time feedback
Manage and mitigate issues as they arise with flexible and responsive resources
Leveraging Quality Team-I can help you save costs and focus on the other core projects
Additional SolutionsAdditional Solutions
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Supplier Representation at your Customer SiteSupplier Representation at your Customer Site A qualified Liaison on site as an extension of your companyA qualified Liaison on site as an extension of your company Minimize travel expenses and reduce the cost of issuesMinimize travel expenses and reduce the cost of issues Our history with the OEM’s and Tier I / II companies can help Our history with the OEM’s and Tier I / II companies can help
solidify a successful relationship solidify a successful relationship Provide concise feedback for product issues as they ariseProvide concise feedback for product issues as they arise Identify packaging, handling or assembly issuesIdentify packaging, handling or assembly issues
Containment and CS2, Quarantine, Inspection, Containment and CS2, Quarantine, Inspection, SortingSorting
Launch Containment, Feedback on Process Capability, Launch Containment, Feedback on Process Capability, Verification of Process StabilityVerification of Process Stability
Quality Engineering ResourcesQuality Engineering Resources PPAP, APQP, FMEA, Control Plans, Root Cause Analysis, 8-D PPAP, APQP, FMEA, Control Plans, Root Cause Analysis, 8-D
Reporting and Gage R&RReporting and Gage R&R Six Sigma personnel on staff Six Sigma personnel on staff
Additional Solutions Additional Solutions continuedcontinued
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Decanting: Transfer product in bulk to Decanting: Transfer product in bulk to assembly line ready containersassembly line ready containers
Repair & Rework, light manufacturing and Repair & Rework, light manufacturing and assemblyassembly
Warehousing, Alternate Storage, Logistics Warehousing, Alternate Storage, Logistics SequencingSequencing
Local & Expedite TruckingLocal & Expedite Trucking 53 Foot Metal Side Trailers 53 Foot Metal Side Trailers 26 Foot Box Trucks26 Foot Box Trucks
Quality Team-1 Quality Team-1 FocusFocus
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We provide an environment focused We provide an environment focused on:on: Lean Manufacturing Principles of 5S and Lean Manufacturing Principles of 5S and
Visual FactoryVisual Factory
Experienced Quality Driven WorkforceExperienced Quality Driven Workforce
Continuous ImprovementContinuous Improvement
Customer Feedback SurveyCustomer Feedback Survey
Customer Driven ServiceCustomer Driven Service Team arrives with deployment kit and supplies to Team arrives with deployment kit and supplies to
begin all activities.begin all activities.
Pareto Chart ExamplePareto Chart Example
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Inspection data Inspection data can be arranged can be arranged & displayed in a & displayed in a pareto chart pareto chart for better for better analysis and analysis and problem problem solving.solving.
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Documentation and Documentation and Certification ExampleCertification Example
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Inspection Inspection recordrecord
Certification Labels Certification Labels used on Product after used on Product after Inspection is Inspection is CompletedCompleted
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Guaranteed Quality ProductsGuaranteed Quality Products
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Insurance Certificates Insurance Certificates are provided to each are provided to each location by request.location by request.
We have $2 million We have $2 million liability coverage.liability coverage.
We also have $1 million We also have $1 million workers compensation.workers compensation.
Ongoing Program Ongoing Program ReviewsReviews
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Formal review of Formal review of servicesservices
Discover areas for Discover areas for savings/improvemesavings/improvementnt
Plan a process for Plan a process for adjustments and adjustments and expansionexpansion
Document Document performance and performance and activitiesactivities
Major CustomersMajor Customers
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In SummaryIn Summary
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Quality Team 1 has assembled a Leadership Team with a diverse Quality Team 1 has assembled a Leadership Team with a diverse international business background comprising over two hundred years of international business background comprising over two hundred years of product development, manufacturing, and quality experience across product development, manufacturing, and quality experience across various industries. Our strengths allow Quality Team 1 to leverage the various industries. Our strengths allow Quality Team 1 to leverage the vast departmental knowledge to form pillars of strength that are the vast departmental knowledge to form pillars of strength that are the foundation for the company’s overall mission vision and values. This foundation for the company’s overall mission vision and values. This strategic combination of business diversity intertwines the political savvy strategic combination of business diversity intertwines the political savvy with the energy and drive of lean manufacturing techniques to foster an with the energy and drive of lean manufacturing techniques to foster an environment that strives for a relentless pursuit of integrity and environment that strives for a relentless pursuit of integrity and continuous improvement.continuous improvement.
Bradley Williams Bradley Williams Norman Norman Wise Wise President, President, Quality Team 1Quality Team 1 C.E.O. C.E.O., Quality Team 1, Quality Team 1
Company Contact Information Company Contact Information Brian SmithBrian SmithOperations Manager Operations Manager 313-647-6923 313-647-6923 [email protected] Highland Park, MIHighland Park, MI 313.867.8000 Main313.867.8000 Main 313.867.6507 313.867.6507
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