Remodelling Children and Young People’s Services in New Parks
LEICESTER CHILDREN AND YOUNG
PEOPLE’S STRATEGIC PARTNERSHIP
Brighter Futures for
Children and Young People
Targeted Youth Support / Leicester Integrated
Services Trial
There are 14 local TYS pathfinders
Hampshire
Derby City/Derbyshire
Nottinghamshire
Wandsworth
Hertfordshire
Southwark
Knowsley
Worcestershire
Gloucestershire
Leicester City
South Tyneside
York
Gateshead
TYS Objectives
The Pathfinders will help the DfES …• Trial the remodelling methodology in a new
context i.e. youth services• Understand how to promote integration on the
ground• inform policy development • develop and test an effective change management
toolkit and case studies for use in service redesign across others areas of the country
METHODLOGY
• We have engaged with 300 people locally including:
– Service leads
– Team leads
– Practitioners
– Young people
– Parents/carers
• This engagement has included interviews, questionnaires, workshops, specific analysis of SEN provision at New College …
“Men drink and sware and follow
you”
“Because there is threatening
gangs all around”
FINDINGS: an aggressive / violent environment
Issues that affect young people
43%
38%
36%
33%
22%
18%
12%
11%
0% 10% 20% 30% 40% 50%
Drugs
Alcohol
Gangs
Crime
Pregnancy
Education
Families
Friends
“Other” issues cited on the questionnaires:
• Nutty kids• Too many bullies• People terrorising the elderly• Bullying racism skiving• Gangs• Fighting• My sister just told my mum she is pregnant• Police• Attacks• Getting back into mainstream school• Drinking• Lighting on Western Park, dogs• Smoking• Gangs of youths, fights• Fighting racism• Robbery• Litter - Run down• No posh housing
Source: Young Persons’ Questionnaires
SOME STATISTICS• Teenage parents:
– 3.8% of 16-19 yr old females in City that are teenage parents (compared to 9.7% in New Parks).
– New Parks is the second highest ward in Leicester for teenage parents (after Eyres Monsell).
• Exclusions: Academic year 2004/5 503 fixed exclusions, 11 permanent exclusions. Representing 2247 days lost. (New College)
• Attendance: 2004/5: 80.6% On average each student is missing a day a week. “New College is easily the worst attendance rate in the City” Assistant Principle EWO
Source:Source: Connexions, Admissions and Exclusions Dept, EWO.
% NEET 16-19 (or 25 if LDD)
16.3%
17.8%
16.9%
12.2%
12.9%
13.7%
9.3% 9.6%9.0%
8.7% 8.9%
9.8%
8.9%9.3%
8.0% 8.0% 8.2% 8.2%
16.6% 16.6%
17.6%
17.6%
16.1%
13.6%
6.0%
8.0%
10.0%
12.0%
14.0%
16.0%
18.0%
20.0%
Mar-05 Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06
% NEET in New Parks
% NEET in City
They believe that the young peoples’ view of their service delivery is poor:
Waste of time
Disinterested
Difficult toget to
Unavailable
“ Being friendly isn’t enough”
Peepl real nice+
understandin they listen to
us
Source: Focused Interviews, Young Persons’ Questionnaires
SERVICE IMPACT
Has the help been good?
55%
9%
5%
5%
4%
4%
3%
3%
1%
0% 10% 20% 30% 40% 50% 60%
Do you think the help you have had hasbeen good?
Friendly approachable staff
Felt safe
Treated well
Easy to get to
Confidential
Waiting time
Were your issues dealt with
Did the service make a difference toyour situation?
Because they are there when I need
some 1 to tell
Sarah from Connexions came
with me on the first day of college to get used to the people
In School me and my mates had a problem
with others but all they did was talk
about it, nothing got done
Source: Young Persons’ Questionnaires
• Nov 2005 – Apr 2006 discover, develop, deepen..
• 7.4.06: DP2 @ LCYPSP = 0 –19/25
• 25-27th May Fast Start events
• June Mobilise Change Teams
• July 3rd – Agree way forward
The Leicester Approach - LIST
Workstreams - change teams
Engagement of Children & YPand identification of their needs
Integration Services 0 -12/13 & 13/14 – 19/25
Resources, Employment, Assets and Learning (REAL) team
Engagement of Parents & Families and Community development
Quick wins delivery
The number of people deployed has risen from 45 at the end of May to 65 at the beginning of July
Timeline
• 3.7.06 to End Sept 2006 DP3 = developing a detailed model with plans for implementation
• Oct to Dec 2006 = preparation period
• Jan 2007 = new provision commences
• July 2007 = evaluation
Outcomesfor children & young people
Integration in New Parks Children’s Trust Arrangements
CYPP/LAACommunity Strategy
CAF/LP
Children’sCentre0-12/3yrs
New CollegeIntegrated Provision13/14 - 19yrs
Aligns with local initiatives
• Children’s Centres inc 0 – 19 strategy• Neighbourhood Management & Governance• CAF/LP• Youth Offending, YISP and Police JAGS• Youth Offer • CLAB• Teenage Pregnancy hot spot• New College, four Primaries & Extended Services
Children’s Centres (0-8yrs)?
Universal/VulnerableLocal integrated Multi-Disciplinary networks
School and Community networksDelivering integrated local services
Extended Services in and around Schools (4-16yrs?)
Universal/VulnerableLocal integrated Multi-Disciplinary networks
School and Community networksDelivering integrated local services
Integrated Youth Provision (13-19+yrs)
Universal/VulnerableLocal integrated Multi-Disciplinary networks
School and Community networksDelivering integrated local services
Integrated 0 – 19 School and Community networks
Universal/VulnerableLocal integrated Multi-Disciplinary networks
School and Community networksDelivering integrated local services
Hot Spot -Geographical
targeting
School and Community networksDelivering integrated local services
Integrated 0 – 19 School and Community networks
Universal/VulnerableLocal integrated Multi-Disciplinary networks
School and Community networksDelivering integrated local and city-wide services
Universal/VulnerableLocal integrated Multi-Disciplinary networks
Targeted Specialist Integrated city-wide Multi-Disciplinary zonal networks
Acute/IntensiveCity & Sub/Regional Intensive & Specialist Commissioning
Imaginative Challenge
Hot Spot -Geographical
targeting
Joint Gateway
Communication and systems manager with
Deputizing role
Play and learn coordinator
Programme Manager
Parent Forum Board
Daycare/ NVQ team
Toy library
Mobile childcare
Book start
SEN
Supporting families and
parents (community
development) Finance
Monitoring
Admin
Homestart coordinator
Parent link into learning
Nutritionist Family link social worker
team Health visitor
skill mix team
Midwifery team SALT
New Parks Sure Start
Children centre teacher
LCC - Early Years
LCC - Adult Education
LCC - Early Support
LCC - Library Service
Primary Care Trusts
Leicester University Hospitals
Pre-school Learning Alliance
Homestart
LCC- Social Care and
Health
Voluntary Organisations
Leicester City Council
KEY: Employing Organisation
LCC Social Care and Health and
Early Years
Minibus driver
0-12/13 Integrated Team
13/14-19 Integrated Team
New College Pastoral, Behavioural
and SEN support
BEST
Youth Work
Extended Provision in and around school
BIP
0-19/25 Integrated Provision &CYP Neighbourhood Manager
NeighbourhoodBoard
C om m unication and system s m anager w ith
D eputiz ing ro le
P lay and learn coord inator
Program m e M anager
Paren t F orum Board
D aycare/ N V Q team
T oy library
M obile childcare
B ook start
S E N
S upporting fam ilies and
parents (com m unity
dev elopm ent) F inance
M onitoring
A dm in
H om estart coord inator
P arent link in to learn ing
N utritionist F am ily link socia l worker
team H ealth v isitor
skill m ix team
M idwifery team S A LT
N ew P arks S ure S ta rt
C hildren centre
teacher
LC C - E arly Y ears
LC C - A dult E ducation
LC C - E arly S upport
LC C - L ibrary S erv ice
P rim ary C are T rusts
Leicester U niv ersity H ospita ls
P re-school Learning A lliance
H om estart
LC C - S ocial C are and
H ealth
V oluntary O rganisations
Leicester C ity C ouncil
K E Y : E m ploying O rgan isa tion
LC C S oc ia l C are an d H ealth and
E arly Y e ars
M inibus driver
0- 12/ 13 I n tegrated Team13/14-19 Integrated Team
New College Pastoral, Behavioural
and SEN support
BEST
Youth Work
Extended Provision in and around school
BIP
BEST PRACTICE HIGHLIGHTS
• Leadership from the top meets bottom needs analysis and service design
• Young people and community focus groups• ‘Genie out of the bottle’• Website development and communication methods• Quick wins• Build on existing developments eg Children’s Centres,
Extended services, Housing Neighbourhood Management• Seconded staff and dedicated project and strategic
managers