NIIT TICKETING
SYSTEM
AUDIT
QA GUIDELINES& CHECKLIST
QC TEAM
CLOSEDTICKET
REJECTEDTICKET
TIER 1 HELPDESK
EVENT MANAGEMENT
LMS ADMIN REQUESTS
VENDOR MANAGEMENT
REVIEWS
ANALYSIS
DATA COLLATIONROOT CAUSE
ANALYSIS/IMPROVEMENTGOVERNANCE
REQUESTOR
REQUEST REQUEST PROCESS WORKFLOW QA ANALYTICS
NIIT TIER 1, TIER 2
& ONSITE TEAMS
TICKETING SYSTEM IMACROS
EVENT READINESS TOOLLMS
