Why Online Business should have REVE Chat?
1. Click to call (Voice / Video)2. Chat Whispering3. Provides Queuing number for online visitors4. Advanced reporting Visitors Analytics5. Multiple Website Integration6. Provides Real Time Visitor Information7. Chat Monitoring
Here is Some Reasons:
REEV Chat provides browser based voice / video call feature so that visitors can talk or video chat
with the agents from the website itself
1. Click to Call (Voice / Video)
2. Chat Whispering
A Team lead or website chat admin can see and monitor what other agents are chatting with their visitors and can guide the agents in case if the conversations are not clear (visitors would not be able to see this. This will be between agent and admin)
3. Queuing Feature on REVE Chat
If there are many visitors and less agents, visitors would see a queue number on chat widget. This will inform them how many are in queue and how much of estimated time they have to wait before agent responds. This will help the visitors to get better understanding of event rather than no idea how long they will
have to wait before they get served
4. Advanced Reporting Visitors Analytics
REVE Chat provides comprehensive reporting features to get complete understanding and analysis of visitor journey when they are on the website.
Including where they come from, what pages they browsed on website, previous chat history etc. This is not available in many other chat providers
5. Multiple Website Integration
REVE Chat facilitate you to integrate the chat button in multiple websites. So, from your dashboard you can manage
multiple chat sessions in multiple websites.
REVE Chat enable Website Chat admin to know online customers by their location and IP address also and provide them more personalized support.
6. Provides Real Time Visitor Information
6. Chat Monitoring
Add live chat software to your website to monitor your customers behavior and check conversations detail between your website
visitors and customer support agents in real-time
Get Latest Updates on REVE Chat
www.facebook.com/REVEChatSolutions
https://twitter.com/REVEChat
www.linkedin.com/company/reve-chat
https://plus.google.com/100056690995816219014/about
www.revechat.com/support
