Presentation on Presentation on
Role of ManagerRole of Manager
Submitted by Submitted by UMESH KUMAR UMESH KUMAR
MIB PART – I 14MIB PART – I 14thth Nov 2011 Nov 2011
UCCMS, UDAIPUR, RAJASTHANUCCMS, UDAIPUR, RAJASTHAN
““We cannot do today’s job We cannot do today’s job with yesterday’s methods and with yesterday’s methods and
be in business tomorrow”be in business tomorrow”
--- Nelson Jackson--- Nelson Jackson
INTRODUCTIONINTRODUCTION A ManagerA Manager
Manager is a person who is elected by the Manager is a person who is elected by the Top Management and given a Top Management and given a
designation/post in the Organization to the designation/post in the Organization to the fulfill the goal and Objective of the fulfill the goal and Objective of the
Organization. He is instructed by the top Organization. He is instructed by the top management to manage the activities management to manage the activities (every activities of the Organization)(every activities of the Organization)
DEFINATIONDEFINATIONA ManagerA Manager
Any person who perform the functions of Any person who perform the functions of planning, organizing, staffing, directing planning, organizing, staffing, directing and controlling for the accomplishment and controlling for the accomplishment of Pre determined Organization goals is of Pre determined Organization goals is
called as Manager.called as Manager.
Manager is not actually do the work but Manager is not actually do the work but guide others to do things correctly.guide others to do things correctly.
A Good Manager has…..A Good Manager has…..
… … the capability to get people the capability to get people of ordinary ability to perform of ordinary ability to perform in an extraordinary manner!in an extraordinary manner!
Role of ManagerRole of Manager By Henry Mintzberg By Henry Mintzberg
Role of Manager
Interpersonal Roles
FigureheadLeaderLiaison
Informational Roles
RecipientDisseminatorSpokesman
Decisional Roles
Entrepreneur Disturbance HandlerResources AllocatorNegotiator
Interpersonal RolesInterpersonal Roles
FigureheadFigurehead Performs symbolic duties like Performs symbolic duties like
signing legal documents, welcome signing legal documents, welcome to visitors.to visitors.
LeaderLeader Motivation and direction to Motivation and direction to
subordinates, training, counseling subordinates, training, counseling and communication with and communication with subordinates.subordinates.
LiaisonLiaison Interaction with people both inside Interaction with people both inside
and outside the Organization, use and outside the Organization, use phones calls, email and meetings. phones calls, email and meetings.
Informational RolesInformational Roles
RecipientRecipient Receive information about changes, Receive information about changes,
opportunities and problems that the opportunities and problems that the Organization may face.Organization may face.
DisseminatorDisseminator Forward information to subordinates, Forward information to subordinates,
send memos and reports.send memos and reports. SpokesmanSpokesman Represent the Organization in public Represent the Organization in public
through speeches and reports.through speeches and reports.
Decisional RolesDecisional Roles
EntrepreneurEntrepreneur Identify new ideas and seek innovative Identify new ideas and seek innovative
methods to improve the performance of methods to improve the performance of the Organizations.the Organizations.
DisturbanceDisturbance Take corrective action in case of disputes. Take corrective action in case of disputes.
Resolve conflicts among subordinates.Resolve conflicts among subordinates.Resource AllocatorResource Allocator Allocation of various resources like money, Allocation of various resources like money,
material, time, scheduling, budgeting.material, time, scheduling, budgeting.NegotiatorNegotiator Negotiate with other parties like customers, Negotiate with other parties like customers,
suppliers and government. suppliers and government.
5 Differences 5 Differences
WorkerWorker• Works aloneWorks alone• Does the workDoes the work• Like a player in the Like a player in the
teamteam• Is lead and ManagedIs lead and Managed• Responsibility: Responsibility: SingleSingle
ManagerManager• Works with othersWorks with others• DevelopsDevelops people/customerspeople/customers• Like a coach and a Like a coach and a
counsel; Pitches in as counsel; Pitches in as player when needed.player when needed.
• Is the Leader/Manager Is the Leader/Manager according to the according to the conditioncondition
• Responsibility : Various Responsibility : Various
Key ResponsibilitiesKey Responsibilities Planning of workPlanning of work Proper and effective communicationProper and effective communication Getting co-operation of EmployeesGetting co-operation of Employees Encourages a team spiritEncourages a team spirit Better utilization of ResourcesBetter utilization of Resources Selecting the ProcedureSelecting the Procedure Maintaining good human relationsMaintaining good human relations Solve the ProblemsSolve the Problems Arrange training and development facilitiesArrange training and development facilities Decision MakingDecision Making Focus on Brands / New ProductsFocus on Brands / New Products Distribution Channel Management Distribution Channel Management Timely Reporting and FeedbackTimely Reporting and Feedback Developing Team MembersDeveloping Team Members Market DevelopmentMarket Development Market IntelligenceMarket Intelligence Strong Customer FocusStrong Customer Focus
Key Special Key Special QualitiesQualitiesDirectorDirectorMotivatorMotivatorHuman BeingHuman BeingGuideGuideFriendFriendPlannerPlannerSupervisorSupervisor
Functions of managerFunctions of manager
Planning
Organizing
Staffing
Controlling
Directing
A Good Manager will…..A Good Manager will…..
……always succeed in getting more output always succeed in getting more output and better results from his team membersand better results from his team members
……and they will deliver this willingly!and they will deliver this willingly!
Thank YouThank You