RUSSIAN
ORGANIZATION FOR
QUALITY
(ROQ)
RUSSIAN BENCHMARKING CLUB “BUSINESS EXCELLENCE”
RUSSIAN ORGANIZATION FOR QUALITY (ROQ)
YURY SAMOYLOV VICE-PRESIDENT OF BENCHMARKING CLUB
”BUSINESS EXCELLENCE” EXECUTIVE DIRECTOR
RUSSIAN ORGANIZATION FOR QUALITY
GLOBAL
BENCHMARKING
NETWORK (GBN)
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
OUR MISSION
To introduce benchmarking methods and develop Russian companies
understanding of necessity to use methods of improvements for their
continuous business excellence
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
1. Czech Republic
2. Denmark
3. United Arab
emirates
4. Estonia
5. Germany
6. Hungary
7. India
8. Ireland
9. Italy
10. Malaysia
11. Mauritania
12. Moldavia
13. New Zealand
14. Poland
15. Russia
16. Slovakia
17. South Africa
18. Sweden
19. Switzerland
20. Grate Britain
21. USA
22. Australia
23. China
24. Ukraine
MISSION IS BEING REALISED THROUGH THE PROGRAM
«THE BEST PRACTICE – FOR THE BEST LIFE!»
The GOAL of the Program is to create the network of Business Excellence
Centers under supervision of Russian Benchmarking Club “Business
Excellence” where factories can exchange their best practices with their
Russian and foreign partners to increase their productivity and
competitiveness
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
1. Cleaning and Organizing to Make Work Easy
2. Rationalizing the System / Goal Alignment
3. Small Group Activities
4. Reducing Work-in-Process
5. Quick Changeover Technology
6. Kaizen of Operations
7. Zero Monitor Manufacturing / Production
8. Coupled Manufacturing / Production
9. Maintaining Machines and Equipment
10. Workplace Discipline
11. Quality Assurance
12. Developing your Suppliers
13. Eliminating Waste
14. Empowering Employees to Make
Improvements
15. Skill Versatility and Cross Training
16. Production Scheduling
17. Efficiency Control
18. Using Information Systems
19. Conserving Energy and Materials
20. Leading Technology / Site Technology
Relations Diagram of PPORF. 20 Keys ®
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
To be competitive modern factory has to
meet the following challenges:
BETTER
To increase the quality of the goods and
services, maximum satisfy customer
FASTER
To reduce the lead time without
increasing the cost
CHEAPER
Maximum returns should be invested
into the capital goods development
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
«20 Keys»®
20 focus Kaizen areas that will help your organization to build a holistic,
sustainable continuous improvement culture
0
1
2
3
4
5
SYSTEM HAS TO MEASURE IMPROVEMENTS OF
COMPANY ON EACH LEVEL OF “MATURITY” ON EACH 20
KEY KAIZEN DIRECTIONS!
k1
k2
k3
k4
k5
k6
k7
k8
k9
k10
k11
k12
k13
k14
k15
k16
k17
k18
k19
k20
Sample (benchmark) is ideal
world class company having
100 points
(20 КEYS Х 5 points = 100 POINTS)
0 1
2 3
4
5 k1
k2 k3
k4
k5
k6
k7
k8
k9 k10
k11 k12
k13
k14
k15
k16
k17
k18
k19 k20
start level 2006 - 24,5
present level 2009 - 36,2
goal for 2010 - 50,1
Team № 1 Team № 2
start level 2006 - 25,9
present level 2009 - 44,3
goal for 2010 - 62,8
0
1
2
3
4
5 k1
k2 k3
k4
k5
k6
k7
k8
k9 k10
k11 k12
k13
k14
k15
k16
k17
k18
k19 k20
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
6 Kaizen of operations
6 Production scheduling
16
Quick changeover technology
5 5
Practical
Program
Of
Revolutions in
Factories
«PPORF.20KEYS»® accumulates
all well known approaches in
factory activity improvements
and works as an
INTEGRATOR
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
IWAO KOBAYASHI
THE FOUNDER OF “20 Keys”®
«When all employees are aware
of the company's position
in relation to other enterprises,
a true feeling of competition is
developed and they will do
whatever they can to win!»
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
Начальный
уровень
Start Level World Class
Level
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
4S in the 20 Keys program is not something imposed on you, but something that helps you because these tools make your job simple and easy. The first step is to build company-wide common understanding and then to steadily climb from level 1 to level 5. 4S is the basis of productivity improvement as it links with the other Keys included in the program. During the course of its implementation, you may also see improvement in the other Keys. This is due to the linkage effect between all the Keys, which in turn is an indication of adequate spreading of 4S throughout the workplace. 4S makes your work easier and more meaningful.
Level 1
Level 2
Level 5
Level 3 Level 4
1
Cleaning & Organising Seiri (Sort and order), Seiton (keep place
in order), Seiso (Clean up), Selketsu (Maintain cleanliness).
• 4 S to make your job easier! •
VISUALISATION OF LEVEL OF IMPROVEMENT FOR ALL EMPLOYEES
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
SYSTEM IS BEING CREATED
BY PEOPLE AND FOR PEOPLE!
WHERE EACH PERSON IS AN INDIVIDUAL
INTEGRAL SYSTEM!
= ∫
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
October 2005 at International conference of 20 Keys in Zagreb (Croatia)
LICENSE was handled to Business Excellence Ltd.
for exploration of 20 Keys in Russia
“20 Keys” book was translated from Japanese into Russian language,
issued and sent to all Russian regions. First experts training for the
program start. The Russian version of this book was presented in Tokyo
on Mr Yoshi Kobayashi meeting with the Russian delegation.
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
Start benchmarking with Japanese Union of Scientists
and Engineers (JUSE):
- methods Toyota – “TPS”
- ISO9000 ISO14000 OHSAS 18000
- quality circles
- best practice of TQM introduction
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
Benchmarking visits of Russian companies leaders to Japanese factories:
Toyota, Todentsu, Sekisui, AISIN SEIKI Co., Ltd., HINO, Mitsubishi Electric
and many others.
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
Every year Russian Organization for Quality and
Russian Benchmarking Club organize Russian
conferences devoted to World Quality Day and
European Quality Week. These Forums are being
conducted in Russian regions together with Regional
Governments (2005 Saratov; 2006 Moscow; 2007
Volgograd; 2008 Lipezk; 2009 Kazan, Tatarstan
Republic; 2010 Voronezh; 2011 Saransk, Mordovia
Republic, 2012 Cheboksary, Chuvashia Republic;
2013 Stavropol) www.vdkrf.ru
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
On the eve of these forums “20 Keys” ® seminars and trainings are being
conducted and benchmarking visits are organized to local companies and
factories to exchange the best practices
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
International “20 Keys” seminars are being organized
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
Russian quality specialists are being trained to make analyses using 20 Keys
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
Now several projects are being developed in Russian enterprises and
factories according to the License provided by PPORF Development Institute
Inc. (Japan)
Initial results of 20 Keys at Russian factories
AFTER
AFTER
AFTER
BEFORE
AFTER
WHO AND FOR WHOM HAS TO
PROVIDE SUPPORT ??? CUSTOMERS
FACTORY
LEADER
LINE MANAGERS
SHIFT
LEADERS
OPERATORS
PODUCTION
MANAGERS
DIRECTOR OF
COMPANY
THE PRODUCT
IS BEING MAID
BY LINE
OPERATORS
EXTRA COSTS
DO NOT
PRODUCE
PRODUCT
KRAFT (Cadbury)
NOVGOROD
2007год Total Implementing Effect, kRUR 3 942,42
2008год Total Implementing Effect, kRUR 532,73
CHUDOVO
2007год Total Implementing Effect, kRUR 3 342,71
2008год Total Implementing Effect, kRUR 1 934,85
GROW UP OF ECONOMIC EFFECT FROM IMPLEMENTED IDEAS
59
139
200
41
353
105
597
275
380
150
0
100
200
300
400
500
600
2003 2004 2005 2006 2007 2008 (6 мес)
THE TOTAL IDEAS
IMPLENETED
KRAFT (Cadbury)
Current Membership
(July 2006) «20 Keys» ® are being developed in factories of more than 60 countries world wide
«PRACTICAL PROGRAM Of REVOLUTIONS in
FACTORIES.20 KEYS» ® IN RUSSIA
20 Keys program projects are being developed in Russian factories:
-SCA (Sovetsk and Svetogorsk) - BASPIK
-Penztyazhpromarmatura (Penza) - DIPOL
-PROMIS (Nizhniy Novgorod) - Russian Railways
-VZPP (semiconducter, Voronezh) - Sankt Petersburg Water Channel
-AVIAAGREGAT (Samara) and others
KRAFT (CADBURRY)
PARMALAT, DE BIRS (SAR)
SIEMENS TS (Austria, Germany)
ELBIM (Holland)
SEIKO (Japan)
MITSUBISHI (Japan)
SANYO ELECTRIC (Japan)
KONICA (Japan)
GORENIE (Slovenia)
КONČAR (Croatia)
JONSON’S CONTROLS (Croatia)
AIDA CHEMICAL Ltd (Japan)
PRICON Microelectronics Inc.,
RUSSIAN ORGANIZATION FOR QUALITY IS WORKING ON BUSINESS EXCELLENCE
IMPROVEMENT SYSTEM THROUGH 20 KEYS CONTINUOUS BENCHMARKING ANALYSES
BETWEEN FACTORIES AND ENTERPRISES WHICH CAN BE DONE BY COMPANIES
THEMSELVES WITH SUPPORT FROM ROQ EXPERTS
18
WELCOME
TO THE 21st 20 KEYS
INTERNATIONAL CONFERENCE
IN United Kingdom
October 14 - 18, 2013
WWW.BENCHMARKINGCLUB.RU
Thank you very much for your attention !
I wish you success in 20 Keys exploration!
Yury Samoylov
Теl. (7-495) 771-6652
моb. (7-985) 211-0912
E-mail [email protected]
www.mirq.ru
www.benchmarkingclub.ru