Kane Munro
Ex-Head Outsourcing – Moore Stephens & Deloitte Private
S18 Outsourcing – how can my practice benefit from this!
"By 2020, relationships between
organisations, people and service providers
will be far more intimate. Accountants will be
part of an individual's advisory group and
statutory requirements will be outsourced to
some other country or person.
That's a fundamental shift”
Morris Miselowski - Futurist (Charter Magazine 2012)
Benefits of Outsourcing
• INCREASED COMPETITION
• NON-TRADITIONAL CHANNELS
• RAPID CHANGES
• FUTURE PROOF YOUR FIRM
Benefits of Outsourcing
• TIME.
• ACCESS TO SPECIALIST KNOWLEDGE,
RESOURCES AND STAFF.
• COST SAVINGS.
• ABILITY TO SCALE (QUICKLY).
• STAFF RETENTION.
CASE STUDY: Pieces for Success & Real Experiences
THERE ARE MANY PIECES
TO SUCCESSFUL
OUTSOURCING.
Piece for Success: Right approach for your firm
• DO IT YOURSELF• Better financial benefits
• USE AN ESTABLISHED
OFFSHORE TEAM• More likely to succeed on a limited budget
Piece for Success: Right Communication
• CLEAR & REGULAR
• MANAGING ACROSS CULTURES
• TIMEZONES
• TECHNOLOGY & MANAGING STAFF
Piece for Success: Building the Right Competency
IT’S NOT JUST
INDIVIDUAL TAX RETURNS!
Piece for Success: Building the Right Competency
• TYPES OF WORK• Administration
• ASIC Corp Secretarial
• Self Managed Superannuation (all parts)
• Tax Returns (all types)
• Bookkeeping
• Consulting
• Accounts Preparation
• Whatever your firm needs
Piece for Success: Building the Right Competency
• QUALITY OUTPUT
• Professional Standards
• One System. One Way.
Piece for Success: Building the Right Competency
• QUALITY OUTPUT
• Professional Standards
• One System. One Way.
Real Life Outsourcing
• AM I GOING TO LOSE MY JOB?
• IS THE CLIENT DATA SECURE?
• HOW DO I DELEGATE WORK?
• DO WE HAVE TO TELL CLIENTS?
Real Life Outsourcing
• SUPPORT
• MANAGING STAFF
• TRUST
Real Life Outsourcing
• THINGS WILL GO WRONG
• Technology Issues
• Unforeseen Issues
• People Issues
Getting Outsourcing Right
• FIND THE RIGHT SUPPORT.
• HAVE THE RIGHT PROCESS IN PLACE.
• RIGHT BUSINESS MODEL.
USE YOUR ADDITIONAL TIME TO GROW YOUR BUSINESS.