Essential for
business
Subject to downtime
Productivity-
inhibiting
Resource-
consuming
Costly & complex
Difficult integration
Email Security and Management Requirements
Email is mission-critical
but could be unreliable
Threats are more
dangerous than ever
The Current State of Email
More advanced
Targeted at email
Compliance
Profit motivated
Email infrastructure
Increasingly complex
Enterprise-Class
Reliability
Active
Protection
Simplified
Management
Hosted Services Help Meet Email Challenges
Enterprise Class Reliability
• High-availabilitySoftware as aService (SaaS)
•Disaster recovery ande-mail continuity
•SLA-supported uptimeand performance
Active Protection
•Spam and virus protection updated multiple times a day
•Directory Synchronization reduces “noise” and risk
•Address security concerns outside the network
Simplified Management
•Reduce Cost of Operations
•Streamline management resources
•Minimize additional capital investment
Exchange Hosted ServicesChoice of Platform and Complementary Services
Hosted Filtering
Hosted Archiving
Hosted Encryption
Hosted Continuity
Complementary Services
Choice of Messaging Platform
OR
Hosted by Service Providers
On-premise Server
EHS came into the Exchange Group via the acquisition of FrontBridge Technologies in August, 2005.
A High performing suite of services (anti-spam, anti-virus, archive, disaster recovery and encryption) that compliment the existing email environment.
Existing E-mail environment could be Hosted or on-premise.
Can be used along with non-Exchange E-mail Systems too.*
CUSTOMER TAKEAWAYSSolves top pain points.
Implementation can be as easy as a few minutes and involves absolutely no hardware or software.
Enterprise Ready! EHS is based on a time tested services platform that has maintained 100% availability since inception of services (2001).
WHAT IS EXCHANGE HOSTED SERVICES (EHS)?
Microsoft Exchange Hosted Services is a comprehensive set of fully-managed, “in the cloud” services for email security and management
Filter | Encrypt | Archive | Recover
Multi-layer spam and virus protection
Email retention for compliance
Policy-based e-mail encryption
Continuous Email during outages
Exchange Hosted Services Overview
Real-time threat prevention
Layered anti-spam and antivirus
Customized policy enforcement
Uninterrupted e-mail accessibility
Rapid recovery from unplanned disasters and network outages
Thirty-day rolling historical e-mail store
Gateway, policy-based e-mail encryption
No public and private key management
Full e-mail encryption
E-mail and IM retention for organizational governance and e-discovery
Customized report generation for demonstrating compliance
Fully indexed, searchable archive
Businesses continue to be over burdened by a multitude
of malware such as spam, viruses and phishing threats
Email security is time-consuming and is often not an IT
core competency
Companies Eliminate Spam-carrying Email, Saves on
Bandwidth thus Minimizes Bandwidth Costs
Exchange Hosted Filtering
Customer Issues
Solution Overview
A simple MX record is allit takes to begin filtering
Real-time Attack Prevention (RTAP) and Directory Services protect against the largest attacks
Virus filter delivers zero-day protection using multiple, complementary anti-virus engines
Flexible policy filter to enforce corporatee-mail-use policies
High-accuracyspam filtering
E-mail queuing ensures mail is never lost
Microsoft Hosted FilteringMultilayer spam and virus protection/content and policy enforcement
InternetDirectory
Services
Spam
Prevention
E-mail enters
the global data
center network
Connections from
all senders are
analyzed,
connections from
illegitimate
senders are
blocked
Queued e-mail is
delivered in a flow-
controlled fashion when
server is available
If server is
unavailable,
e-mail is
queued up for
five days
Look up e-mail
filtering settings
for domain
Is e-mail server
available?
Clean e-mail is
handed off to
corporate
e-mail servers
Corporate
Network
No Yes
Virus
Scanning
Policy
Enforcement
Spam
Protection
Content and
Policy
Quarantine
Spam
Quarantine
Real time attack
prevention (TRAP)
IP-based
authentication
Reputation database
Anti-virus Engine 1
Anti-virus Engine 2
Anti-virus Engine 3
Custom Policy
Rules
Attachment and
message
attribute
management
Custom Spam
Filter management
(CSFM)
Fingerprint Engine
Rules Based
Scoring
SPAM
•Policy EnforcementActive content, connection and policy-based filtering
•Spam and Virus ProtectionMulti-engine spam and virus scanning
•Disaster Recovery Queuing e-mail for up to five days
•Real-Time Message Trace and Reporting
Exchange Hosted Filtering - Benefits
Preserve E-mail Confidentiality
Privacy regulations could require methods to encrypt
email sent to known and unknown recipients. (Such as
HIPAA and GLBA )
Existing methods could be expensive and unwieldy. (
Such as PKI )
Exchange Hosted Encryption
Customer Issues
Microsoft Exchange Hosted EncryptionE-mail encryption for data privacy
Encryption is performed via rules and enforced by gateway
Voltage Identity-Based Encryption (IBE) uses a common ID for public key
Encrypts any e-mail and attachments
Supports all systems and e-mail clients
TLS-enabled network further ensures security of messages
Zero Download Manager (ZDM) enables secure, web-based decryption with encrypted replies for any mail recipient
Corporate
Network
Recipient
Network
TLS Encrypted E-
Global Data Center Network
Filtering
Managed
Anti-Virus
Managed
Anti-Spam
Policy
Enforcement
Encrypt Rule
Gateway
Encryption
Server
Key
Server
Secure Reply
via ZDMI
N
T
E
R
N
E
T
•E-mail Encryption is platform independent.
•Integrates with existing e-mail infrastructure.
•Automated Encryption with No Client Software Required.
•Helps manage compliance.
•Helps free up administrator time.
Exchange Hosted Encryption -Benefits
Email downtime can carry with it serious ramifications for
employee productivity and corporate revenue
Business continuity solutions are expensive and can be
difficult to maintain.
Exchange Hosted Continuity
Customer Issues
SPAM
Message store benefits from upstream spam and virus protection features
Messages captured and copied in real time
Searchable message store always contains last 30-days of e-mail
Familiar GUI means minimal end user training
Recovery Manager for e-mail restoration, seamless access during an outage
Microsoft Exchange Hosted ContinuityE-mail continuity during network outages
Internet Corporate
Network
Is e-mail server
available?
Filtering
Managed Anti-Virus
Managed Anti-Spam
Policy Enforcement
30-Day
Message Store
YES
Server
NO
Queue
If server is unavailable, e-mail is
queued up for up to five daysGlobal Data Center Network
•Allows access to e-mail during and after network outages
•Reduces IT Burden
• Reference the last 30 days of sent and received e-mail
• No software or client-side changes required
•Restore mail with the Mass Restoration function.
Exchange Hosted Continuity -Benefits
Email archiving often mandated by regulations &
business imperative.
Searching for data in archives is time consuming.
Large Storages required.
Exchange Hosted Archive
Customer Issues
SPAM
Microsoft Exchange Hosted ArchiveMessage Archiving for Compliance and legal discovery
Internet Corporate
Network
Is e-mail server
available?
Filtering
Managed Anti-Virus
Managed Anti-Spam
Policy Enforcement
E-mail, IM
Archive
YES
Server
NO
Queue
If server is unavailable, e-mail is
queued up for up to five daysGlobal Data Center Network
Archive repository benefits from upstream spam and virus protection features
Full text indexing of e-mail and attachments, IM and Bloomberg mail
Compliance tools for supervising, escalating, tracking messages
Users can access message archive via the web for real time e-mail functionality
•Automated message lifecycle management based on corporate policy
•Maintain data integrity with certain storage format
• No software or client-side changes required
•Rapid search and retrieval
Exchange Hosted Archive -Benefits
Rapid E-mail Delivery(Average delivery commitment
of less than 1 minute)
99.999%
Network Uptime
EHF provides a comprehensive set of SLAs covering network performance and spam and virus filtering effectiveness
Each SLA is backed by a financial commitment from Microsoft
100%
VirusProtection
98%
SpamDetection
1:250,000
False Positive Ratio
Filtering Network Performance
Spam and VirusFiltering Effectiveness
Terms and conditions apply.
Exchange Hosted Filtering SLAs
EHS Global Network InfrastructureNetwork Infrastructure Delivers Reliability and Scalability
Hosted services provisioned across a reliable network infrastructure
Fully redundant and load-balanced architecture
Scalability to handle all message volume variations
Benefits
Simplified On-boarding•MX record redirect configuration takes hours to start Vs weeks to implement.
•No Extensive Design work or consulting required.
•Reduced Training times.
•Easy attach to Exchange / Non-exchange whether on-premise or hosted.
No Capital Investment•No Hardware or software purchase
•No implementation fees
Benefits
Maintained by messaging experts•Performance monitoring & Capacity planning done by Microsoft.
•Self Service access to the archive reduces retrieval / restoration requests.
•24x7 support.
Free IT Burden•Simplifies IT environment.
•Frees up IT personal to focus on other projects.
•Emergency e-mail access and restoration tools.
•Centralized data repository for all corporate messages.
•Enterprise Agreement (EA)
•Enterprise Subscription Agreement (EAS)
•Select License
•Select Plus
•Open Value
•Open Value Subscription
•Campus Agreement and School Agreement (CASA)
Licensing
Demo
Links & Resources
http://www.microsoft.com/online/exchange-hosted-services.mspx
http://blogs.technet.com/msonline/default.aspx
© 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market
conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.
MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.