1
Scaling project Operations
2
Why scale?
Dont add more people, if thats possible
But some of us need to ...
Do you really need more people?
3
Challenges
Priority 2
YOU cannot manage every project
4
Hire a Project Manager
5
Giving trust and let go
6
Organization structure for project delivery
7
Project focused
Project Manager 1
Project Manager 2
Project Manager 3
Account Manager
Staff Project 1
Staff Project 1
Staff Project 1
Staff Project 3
Staff Project 3
Staff Project 3
Staff Project 2
Staff Project 2
Project Heavy
8
Line Heavy
Operations Head
Project Manager 1
Staff C1 Project 1
Staff C2 Project 1
Staff C2 Project 1
Staff C3 Project 3
Project Manager 3
Staff C1 Project 3
Staff C2 Project 3
Staff C2 Project 3
Staff C3 Project 3
Manager Project Office
Manager Competence 1
Manager Competence 2
Manager Competence 3
9
Line Heavy - Project
Operations Head
Project Manager 1
Staff C1 Project 1
Staff C2 Project 1
Staff C2 Project 1
Staff C3 Project 3
Project Manager 3
Staff C1 Project 3
Staff C2 Project 3
Staff C2 Project 3
Staff C3 Project 3
Manager Project Office
Manager Competence 1
Manager Competence 2
Manager Competence 3
10
Questions?
Operations Head
11
What is a project?
Cost
Scope
Time
12
Scope
Defining the scope
13
Who can stop your project?
14
When is a project successful?
EfficiencyImpact on customer
Impact on the team
Business success
Preparation for the future
15
When is a project successfull?
Efficiency
Delivering on Time
Delivering on Budget
Delivering the Scope
with Quality
Impact on customer
Impact on the team
Business success
Preparation for the future
Reinventing Project Management: The Diamond Approach to Successful Growth and Innovationby Aaron J. Shenhar Dov Dvir
16
When is a project successfull?
Efficiency
Delivering on Time
Delivering on Budget
Delivering the Scope
with Quality
Impact on customer
Meeting requirements
Actual benefit to
the customer
Customer satisfaction
Brand recognition
Impact on the team
Business success
Preparation for the future
Reinventing Project Management: The Diamond Approach to Successful Growth and Innovationby Aaron J. Shenhar Dov Dvir
17
When is a project successfull?
Efficiency
Delivering on Time
Delivering on Budget
Delivering the Scope
with Quality
Impact on customer
Meeting requirements
Actual benefit to
the customer
Customer satisfaction
Brand recognition
Impact on the team
Satisfaction
Morale
Skillset improvement
Burnout?
Business success
Preparation for the future
Reinventing Project Management: The Diamond Approach to Successful Growth and Innovationby Aaron J. Shenhar Dov Dvir
18
When is a project successfull?
Efficiency
Delivering on Time
Delivering on Budget
Delivering the Scope
with Quality
Impact on customer
Meeting requirements
Actual benefit to the
customer
Customer satisfaction
Brand recognition
Impact on the team
Satisfaction
Morale
Skillset improvement
Burnout?
Business success
Sales and profits
Market share
Cash flow
Others
Preparation for the future
Reinventing Project Management: The Diamond Approach to Successful Growth and Innovationby Aaron J. Shenhar Dov Dvir
19
When is a project successfull?
Efficiency
Delivering on Time
Delivering on Budget
Delivering the Scope
with Quality
Impact on customer
Meeting requirements
Actual benefit to the
customer
Customer satisfaction
Brand recognition
Impact on the team
Satisfaction
Morale
Skillset improvement
Burnout?
Business success
Sales and profits
Market share
Cash flow
Others
Preparation for the future
New technology
New Market
New product line
New core competency
New organizational
capability
Reinventing Project Management: The Diamond Approach to Successful Growth and Innovationby Aaron J. Shenhar Dov Dvir
20
Efficiency
Delivering on Time
Delivering on Budget
Delivering the Scope
with Quality
Impact on customer
Meeting requirements
Actual benefit to the
customer
Customer satisfaction
Brand recognition
Impact on the team
Satisfaction
Morale
Skillset improvement
Burnout?
Business success
Sales and profits
Market share
Cash flow
Others
Preparation for the future
New technology
New Market
New product line
New core competency
New organizational
capability
Questions?
21
People, your people
22
Starting something new!
23
Starting something new!Following through, that’s the ride.
24
Enjoy the ride! Have fun.