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Page 1: Scent Branding in a Multi-Sensory Context——simon

Marketing Innovation –

Sensory Branding

Simon Harrop, Founder Brand Sense

simonharrop

Blog: www.simonharrop.com

Page 2: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

Sensagram exercise

Sight

TasteSound

TouchSmell

1

23

4

5

0

Choose a brand in your group

Page 3: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

8 500…TV ads per year!

6

Page 4: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

0000002…by the age of 65!

Page 5: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

8Hours

YEARS

Days a WEEK7

6

Hours EACH day

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Copyright © 2014 BRAND sense academy

YEAR

RE

CA

LL

19901965

34%

8%

The declining effectiveness of broadcast media

Page 7: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

Vision overload

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Copyright © 2014 BRAND sense academy

Daily branded messages

have increased by over

Over 3,000

in 1997

560

in 1971

source: Data Smog, David Shenk

400%

Page 9: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

83%[Insert picutre of person

with binoculars]Of all information people

receive is visual

Page 10: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

The danger

of relying

on vision alone

Page 11: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

Page 12: Scent Branding in a Multi-Sensory Context——simon

Why multi-sensory?

% Identifying Each Sense as “Very

or Important”

% Spend Against the Senses by

Fortune 500 Companies

Sight 58% 84.2%

Sound 41% 12.1%

Smell 45% 1.9%

Touch 25% 0.9%

Taste 31% 0.9%

Page 13: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

Source: BRANDsense, Martin Lindstrom

Sight TasteSmell TouchSound

Why multi-sensory?

Page 14: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

Brands and emotions –

Beyond the Functional

Page 15: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

“The decision process in brand

adoption, engagement and loyalty is

70% emotional.”

Robert Passikoff

Page 16: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

Where brand preference comes from

The ladder of

intimacyconscious

nonconscious™

rational

emotional

Page 17: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

Price ($) 30,880 31,225 28,300 29,170

Engine 2793cc 24-valve

Six cylinder variable valve

timing

2997cc 24-valve

Six cylinder variable valve

timing

2967cc 24-valve

Six cylinder variable valve

timing and inlet manifolding

2959cc 24-valve

Six cylinder variable inlet

manifolding

Power 198bhp at 5500 rpm 218 bhp at 5800 rpm 240 bhp at 6800 rpm 226 bhp at 6200 rpm

Torque 207 lb ft at 3500 rpm 219 lb ft at 3800 rpm 221 lb ft at 4500 rpm 202 lg ft at 5000 rpm

Transmission 5 speed manual

Rear wheel drive

5 speed auto

Rear wheel drive

5 speed manual

Rear wheel drive

6 speed manual

Front wheel drive

Weight 1440 kgs 1720 kgs 1628 kgs 1510 kgs

Max Speed 147 mph 143 mph 146 mph 150 mph

0 – 60 MPH 7.3 secs 8.0 secs 6.8 secs 7.6 secs

Fuel Economy 28.5 mpg 24.8 mpg 22.7 mpg 22.6 mpg

Page 18: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

Price ($) 30,880 31,225 28,300 29,170

Engine 2793cc 24-valve

Six cylinder variable valve

timing

2997cc 24-valve

Six cylinder variable valve

timing

2967cc 24-valve

Six cylinder variable valve

timing and inlet manifolding

2959cc 24-valve

Six cylinder variable inlet

manifolding

Power 198bhp at 5500 rpm 218 bhp at 5800 rpm 240 bhp at 6800 rpm 226 bhp at 6200 rpm

Torque 207 lb ft at 3500 rpm 219 lb ft at 3800 rpm 221 lb ft at 4500 rpm 202 lg ft at 5000 rpm

Transmission 5 speed manual

Rear wheel drive

5 speed auto

Rear wheel drive

5 speed manual

Rear wheel drive

6 speed manual

Front wheel drive

Weight 1440 kgs 1720 kgs 1628 kgs 1510 kgs

Max Speed 147 mph 143 mph 146 mph 150 mph

0 – 60 MPH 7.3 secs 8.0 secs 6.8 secs 7.6 secs

Fuel Economy 28.5 mpg 24.8 mpg 22.7 mpg 22.6 mpg

Page 19: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

Sight

Touch

Smell

Taste

Sound

Intimacy

The human spiral to intimacy

Page 20: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

SightProduct sound

Brand music

Sonic logoSound

Smell

Taste

Intimacy Touch

Pack materials

Product texture

Signature

aroma

Product

fragrance

Flavour

Mouth feel

Logo

Image

Typography

Colour

Designing intimate branded experiences - Somatic markers

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Copyright © 2014 BRAND sense academy

1915

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Copyright © 2014 BRAND sense academy

1915

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Copyright © 2014 BRAND sense academy

Remove the logo

and what’s left…?

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Copyright © 2014 BRAND sense academy

xS

ou

nd

Sm

ell

Smash

Your

Brand™

Smell

Page 25: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

Smashable?

You bet!

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Copyright © 2014 BRAND sense academy

Smash Ronald’s

house!

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Copyright © 2014 BRAND sense academy

Branded shape…

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Copyright © 2014 BRAND sense academy

You are

ABSOLUTly right

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Copyright © 2014 BRAND sense academy

Welcome to our Kingdom – the place where creativity and

fantasy go hand in hand spreading smiles and

magic at every generation…

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Copyright © 2014 BRAND sense academy

Those happy memories

BRAND

senseby Martin Lindstrom

Page 31: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

Can you hear the

sound of a chip?

Page 32: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

The power

of a colour

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Copyright © 2014 BRAND sense academy

Awaken some

childhood memories?

Original

Page 34: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

Who’s that?

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Copyright © 2014 BRAND sense academy

Smashable?

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Copyright © 2014 BRAND sense academy

Consistent….

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Copyright © 2014 BRAND sense academy

Across all channels

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Copyright © 2014 BRAND sense academy

Down to the

very detail

Page 39: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

Turning

irrelevant stuff

into “cute” stuff

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Copyright © 2014 BRAND sense academy

Motivating staff too!

Page 41: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

1 2 3 4 5 6 7 8 9 1 0

Smash Your Brand

(Somatic Markers)

1 2 3 4 5 6 7 8 9 1 0

1 2 3 4 5 6 7 8 9 1 0 1 2 3 4 5 6 7 8 9 1 0

1 2 3 4 5 6 7 8 9 1 0 1 2 3 4 5 6 7 8 9 1 0

1 2 3 4 5 6 7 8 9 1 0 1 2 3 4 5 6 7 8 9 1 0

1.

Which signals

do you “own”?

2.

What would you

like to “own”?

3.

Identify your

priority top 3

4.

Take it to the extreme

5.

Secure an ownership

6.

Establish a sensory

brand manual

7.

Be patient8.

Test your ownership

Page 42: Scent Branding in a Multi-Sensory Context——simon

Super-additivity

1+1=3

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fMRI Research DM vs Digital

Identical visual message

30 participants scanned

Message presented on paper and on a screen

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Sense of ‘place’

We can locate printed words and pictures in space which makes them more ‘real’

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More emotions

More emotional with physical material

Emotions are important for brands

Influence media choice?

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Paper is special !

more ‘real’ for the brain

internalised more

more emotions involved

better decision making

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The Lick Process

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Some of our tools

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Typical results•

• 28% brand switch

• 35% sales uplift

• 16% 8 weeks later

• Driving brand loyalty

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Case Study

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Copyright © 2014 BRAND sense academy

Your brand tomorrow?

Page 54: Scent Branding in a Multi-Sensory Context——simon

Copyright © 2014 BRAND sense academy

Thank You

I’d love to continue the discussion

on this innovative field of brand

marketing………..

www.simonharrop.com/blog

: Simon Harrop


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