Download - SDCN13 -Day2- Shop > Eat > Live. From supermarket to super servicemarket by Melanie Wendland

SHOP EAT LIVE@MelanieWendland @fjord

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SHOP


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SHOP EAT LIVEFrom Supermarket to Super Servicemarket


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PETE’s

SHOP

BIOBIO

PETE’s PETE’s

A-MARKET INC.

DISCOUNTER

SHOPPING CENTRE

18501920

1940

1950

1970

2000-


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45.000


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SHOP


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GOOD SERVICE

QUEUES

UNPLEASANT

RUSH

SEARCHING FOR PRODUCTSHIGH PRICES

PEOPLE

CARRYING GROCERIES


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FINDING NEW PRODUCTS

PLEASANT

GOOD SERVICEGETTING IDEAS FOR MEALS

GETTING EVERYTHING I WANTGOOD QUALITY

FRESHNESS OF PRODUCE


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CORE SERVICE

FACILITATING SERVICE

SUPPORTING SERVICES


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GROCERIES

HOME DELIVERY

HEALTH


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SHOP


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CONNECT TO A COMMUNITY

MATCH NEEDS & WANTS

FORM NEW HABITS

ESTABLISH PLATFORMS

EMPOWER THE INDIVIDUAL

EMBED SERVICES SEAMLESSLY

ENABLE RESPONSIBLE ACTIONS

FOSTER CO-CREATION


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STORY


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HEALTHY


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EASY RECIPE

1 2 3


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AFFORDABLE

1 2 3

€


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PEOPLE

1 2 3

€


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DIGITAL

1 2 3

€


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SHOP

?

? ? ?

?


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CHOICE OF PRODUCE

CUSTOMER SERVICE

ATMOSPHERE

ADDED VALUE

FRESH, NEW, LOCAL,ORGANIC, FAIR TRADE

THEMES, INSPIRATION, RECOMMENDATIONS

ONLINE HOME DELIVERY

TIPS, CONSULTATIONADVICE

NO QUEUESFEW PEOPLE

CALMRELAXED


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SHOPREWARD

GUIDE INSPIRE

SPEEDUP


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REFLECTION

PLANNING

SHOP

SHOP

SHOPPING

SHOP

PREPARING

SHOP

EATING

SHOP


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SERVE HEALTHYRECIPE

AVOCADOPASTA


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DISCOVERY


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SMART CART


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CROWD

LIKE IT AND IT WILL BE IN STORE SOON

MY RECIPE OF THE WEEK:


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MEANING


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PAYMENTS


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TRANSPARENCY


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JAM JAM JAM JAM

LESS IS MORE


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SHOP EAT LIVE


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SHOP EAT LIVE


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SHOP EAT LIVE


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@MelanieWendland@Fjordhttp://www.slideshare.net/fjordnet/http://laurea.academia.edu/MelanieWendland

THANK YOU