Seizing the Opportunity
Growing your Sales into the Public Sector Market Amidst the Current Economic Chaos
Alex Hart
Tech Data Confidential2
The World We Live in Today…The World We Live in Today…
• Financial Market Meltdown & subsequent Credit Paralysis
• GDP down 3 quarters in a row (4th is a safe bet too)
• Worst Economic downturn in SEVEN DECADES
• 5.1 million jobs lost since 12-07 (3.3 million lost over last 5 months alone! )
• 47/50 states hemorrhaging red ink
• Housing Market?...Don’t Ask
“This economic crisis does not represent a cycle. It represents a reset. It is an emotional, social, economic reset. People who understand that will prosper. Those who don’t will be left behind.”
Jeffrey Immelt
CEO, General Electric
Nov 9, 2008
Tech Data Confidential3
Universal Truths of Economic UncertaintyUniversal Truths of Economic Uncertainty
• Great Mechanism to “Cull the Herd”
• Presents Opportunity to Gain Market Share Over Competitors
• Customer Flight to Quality
• Solutions That Enable Customers To Establish Near Term ROI Become Top of Mind
• Buying Decisions Revolve Around “GOTTA HAVE” vs “NICE TO HAVE”
“Managers who see economic strife only as a threat are missing out on an ideal opportunity to implement change and instill best practice”
Donald Sull
Dir. Executive Education, London Business School
Tech Data Confidential4
The Good News…The Good News…
Federal IT Spend ~ $72 billion
SLG IT Spend ~ $47 billion
Ed IT Spend ~ $20 billion
Recovery Act Spend ~ $506 billion
Source: Input, Center for Digital Government
Tech Data Confidential5
So What Does $645 Billion Look Like Anyway?So What Does $645 Billion Look Like Anyway?
6,450 Standard Pallets of $100 bills...
Tech Data Confidential6
How Do We Capitalize?How Do We Capitalize?
• Agility– Identify and seize opportunity
– Flexibility- Ability to turn on a dime
– Calculated Aggression
NOKIA, CISCO, SAMSUNG, HP, AIRBUS
Tech Data Confidential7
How Do We Capitalize?How Do We Capitalize?
• Absorption– “Weather The Storm”
– Cash Rich
– Risk Mitigation
– Calculated Investment
IBM, ORACLE, MICROSOFT, GE, FORD
Tech Data Confidential8
Ready to Enter the Ring?Ready to Enter the Ring?
• Review existing vendor portfolio & ask hard questions– Does this vendor fully align with my GTM strategy and customer focus (and do I align
to theirs) ?– Is this technology core and complementary to my other key vendors and does it
address the problems my customers want solved?– Are my reps communicating regularly with their counterparts EARLY into
opportunities?
• Invest In Yourself and your Organization– Training is key to success! – Business and Technical– Key Vendor Sales and Technical certs are a MUST– Learn to speak your customers’ language
• Leverage resources• Educate yourself
– Expand your sales teams where appropriate• Take advantage to the top flight talent pool in transition
– Define and be able to clearly communicate your Sustainable Competitive Advantage
Tech Data Confidential9
Really Ready to Enter the Ring?Really Ready to Enter the Ring?
• Understand WHY , WHEN and HOW the customer buys – Agency/Department imperatives
– Political Alignment
– Procurement Process, Proclivities and Predisposition
– Difference in Color and Source of Money
• Don’t just sell them the solution…show them how to pay for it!
• Where/how can you insert yourself in the money shaping process?
– Harmonize Your Contract Landscape
• Identify target customer’s preferred buying vehicle(s)?
• Do you have access?
– IF NOT TEAM
– CO-OPETITON IS A MUST
Tech Data Confidential10
Really, Really Ready to Enter the Ring?Really, Really Ready to Enter the Ring?
• Don’t sell stuff – Solve Problems! – TRULY understand the customer imperative
– Develop Integrated Solution “Stacks” to address
• How do complementary vendors work with each other?
• Buy in from Vendor and Distribution Partners
• Quantify the ROI
– Become a Drag King or Queen – what technologies are catalysts?
– Think “stew” pricing
Tech Data Confidential13
““Bankable” TechnologiesBankable” Technologies
• Virtualization
• Information Security
• Green IT
• Electronic Medical Records/Healthcare IT
• Oversight and Transparency
• Email and Document Content Management
• Consolidation/Shared Services
• Data Center Efficiency
Tech Data Confidential14
Focus Agencies - FederalFocus Agencies - Federal
• Energy ($32.7B)
• General Services Administration ($5.5B)
• HHS ($135 B)– Health IT $20.6B
• Ntl. Coordinator for Health IT ($2B)
• SSA Data Center ($500M)
• Commerce ($7.9B)– Broadband Technology Program $4.7 B
• DoD– BRAC (Base Realignment and Closure)
Tech Data Confidential15
Focus Agencies - SLGFocus Agencies - SLG
• Health and Human Services
• Public Safety
• Courts/Justice
• Administration
• Transportation
ARRA is forcing tighter coordination between Federal grantor and SLG grantee
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RESOURCESRESOURCES
• TECH DATA
• Input/CDG
• Grant Consultants
• System Integrator Small Business Office
• Vendor “Stimulus Program Offices”
• www.whitehouse.gov/omb– Peter Orszag’s Blog– M-09-10 Initial Implementing Guidance for ARRA ‘09– M-09-15 Updated Implementing Guidance for ARRA ‘09
• www.recovery.gov– State Progress and Resources– Agency Progress and Resources
Tech Data Confidential17
TAKEAWAYSTAKEAWAYS
• BUSINESS AS USUAL WILL NOT WORK
• DO YOUR HOMEWORK
• KNOW AND BE ABLE TO EXPLAIN YOUR COMPETITIVE ADVANTAGE
• THINK FEDERAL ACT LOCAL
• LEVERAGE RESOURCES AVAILABLE TO YOU (IF YOU DON’T YOUR COMPETITORS WILL)