FedEx SmartPost Ergonomics
ProjectS.M.A.R.T FIT CONSULTANTS
Berea JanzenVarun Modi
Agenda•Project Background•Problem Statement & Objectives•Scope•Methodology•Office Ergonomics
Proposed Solution Results Cost Analysis Recommendations
Agenda•Low Volume Delivery
Alternate Solutions Proposed Solution Results Cost Analysis Recommendations
Questions
Project Background
FedEx SmartPost High volumes of low-weight, less time-
sensitive, business-to-consumer packages
Problem Statement & Objectives
Health issues Ex. Strained vision,
back, neck, wrist pain, and low blood circulation
Provide educational material for a comfortable and safe work environment Poster and
presentation
Office Ergonomics
Problem Statement & Objectives
Physical effort and discomfort Currently has
awkward movements Bending, rotating,
reaching
Create a way to reduce awkward postures Cart redesign
Low Volume Delivery
(LVD)
Scope
Items IN scope Items NOT in scope
Inform/educate employees Work with every employee
Create informative poster and
presentation
Purchase specific aids or tools for employees
Train employees
Office Ergonomics
Scope
Items IN scope Items NOT in scope
Reduce awkward postures Change the process flow
Re-design layout or equipment Purchase new equipment
Low Volume Delivery
(LVD)
Methodology
Ergonomic evaluations 5 employees Cubicle, seat, monitor, work surface dimensions
Pre/post surveys Capture musculoskeletal discomfort of employees at
work Obtain results for our solution Measure objective
Office Ergonomics
Methodology
On-site visits LVD process overview
Video taping LVD process Design drawingsMotion study
Flow process chart detailing movementsErgonomic checklist
Answered basic body position questions
Low Volume Delivery
(LVD)
Proposed SolutionOffice Ergonomics
ResultsPre-survey responses
Office Ergonomics
Yes
47%
No53%
Neck PainYes28%
No72%
Shoulder Pain
Yes10%
No90%
Elbow PainYes34%
No66%
Hand/Wrist Pain
Yes53%
No47%
Back Pain
ResultsOffice Ergonomics
Based on 11 responses64% said poster was understandable100% answered that neck, hand, back, and
shoulder pain subsided after changes were made
33%
42%
25%
Post-Survey Responses
Made workstation changes based on poster/presenta-tionNo changes were necessaryDid not see poster/presenta-tion
Cost Analysis Breakeven Analysis
Office Ergonomics
Average Cost per Injury at FedEx SmartPost = $5,325
Breakeven point =
Breakeven point =
= 7.92
If FedEx saves 8 injuries they will recover the cost of the equipment
TotalAmountSpent
AverageCostPerInjury
$42222
$5325
Equipment Cost per Piece Quantity Total1. Chairs 200 186 372002. Foot Rests 40 56 22323. Monitor Stands 30 93 2790
Total 42222
RecommendationsFoot rests
Office Ergonomics
Monitor Stand
Kantek Premium Adjustable Footrest
with RollersModel: FR750
~ $35.00-$40.00
3M™ LCD Monitor Arm, Desk Mounted
Model: MA100MB~ $100.00
3M Extra-Wide Adjustable Monitor
Stand Model: MS90MB~ $25.00-$30.00
RecommendationsChairs
Office Ergonomics
Office Star ProductsSpace Dual Function Air Grid
Back with Mesh Seat Managers Chair
Model: 6806-FS-OS$350
Flash Furniture:Mid-Back Super Mesh Office Chair
with Black Italian Leather SeatModel: LF-W42B-L-GG
$200
Alternative SolutionsWeighted factor analysis
Low Volume Delivery
Factors Ease of Implementation
Reduction - awkward posture
Cost Adjustability Functionality Base Space
Total
Weight 5 10 8 2 5 6
Designs
Bungee Cart 5 5 4 5 4 4 161
Angled Cart 1 2 1 1 2 1 51
Simplified Elevated
Cart
4 3 4 1 3 4 123
Elevated Cart
3 5 3 5 4 4 143
Framed Cart 4 2 2 2 3 4 99
Proposed SolutionRedesigned cart system
Low Volume Delivery
45”
18”
8”
Results
Reduce awkward bending and reaching Possible physical injury
Changed the work height Made it adjustable
Removing bending actions decreased number of motions
Low Volume Delivery
Cost Analysis Breakeven Analysis
Low Volume Delivery
Material Cost Quantity Total3/16" A-36 Hot Rolled Steel Plate 20 1 2015 inch Bungee cord 5 4 2054 inch Rope 13.5 1 13.51.5 x 1.5 x 0.125, 4 feet square tube 16.5 4 66Labor 7.25 12 87Other Small Fixtures 50
Total Per Cart 256.5
Cost for 200 Carts = $51,300Average Cost per Injury at FedEx SmartPost = $5,325
Breakeven point = = 9.63 injuries
If FedEx saves 10 injuries in a year, they will recover the cost of the new carts
$51300
$5325
RecommendationsComputer area
Low Volume Delivery
Current
Thank YouStephanie LaMarque (FedEx Health and
Safety Specialist)Dr. Leah Newman
Dr. Charlene Yauch Dr. Aaron Armstrong
Dr. Vince Prantil Roger Hajny
Questions?