Sharing lessons through effective modellingHilary Dexter
University of ManchesterTom Franklin
Franklin Consulting
Workshop Outline
• Introduction– What is modelling– An example of modelling
• Exercise 1: Modelling a problem• Feedback • Exercise 2: Building a scenario and identifying
solutions• Feedback and concluding comments
Modelling and shared knowledgeWhat is a model?A model is an abstraction, which allows people to concentrate on the essentials of a (complex) problem by keeping out non-essential details.
Modelling is about building representations of things in the ‘real world’ and allowing ideas to be investigated
What is a modelling language?
What is a modelling medium?
What is a modelling Language?•Text - descriptions of the issues and their context. These documents may be completely free of any structure or may conform to an agreed template. •Rich pictures - attempt to encapsulate the real situation through a cartoon representation. They are often used to describe a domain of interest, workflow or interactions between people.•Visual modelling notation - allows us to draw our systems of interest with a graphic language – a vocabulary of icons, shapes and lines. Examples are UML, SysML, BPMN and Archimate.•Markup languages - for describing data structures. Most widely used of these languages is XML from which have been derived many others, such as RSS, Atom, SOAP, and XHTML. •Mathematical notation - describes a system by a set of variables and a set of equations that establish relationships between the variables. •Ontology languages - a formal description of the meaning of the information stored in a system – it provides a shared vocabulary which can be used to model a domain i.e. the type of objects and/or concepts that exist and their properties and relations. Examples: RDF, OWL and OBO•Programming languages: Modelling in code e.g. the Java Modeling Language (JML)
What is a modelling medium?Models may be created on paper, in electronic text or graphics documents, in computer visual modelling tools, on whiteboards (photographed), on smartboards (snapshots) or with cards and post-its. The medium does not determine the modelling language. For example, if you have used a white board to concept map, label and comment things, a snapshot of the board will deliver a modelling output that is a mixture of visual notation (rich picture or boxes and lines) and accompanying text.
An example of modelling
• Induction process• Motivation
– High drop out rate of students– Different experience for distance and part-time
students
StudentInduction
InductionComponent
VLE
StudentRetention
Induction Prior to Learning
Induction Embedded in Learning
Student LearningExperience
QualityAspect
DeliveryChannel
Guidance Doc Regulations DocCourse Handbook
Social Event
Social Engagement
Approachabilityof Staff
Peer group interaction
Cohort Identity Sense of Belonging
Timeframe
induction takes place in a timeframe
First Week
First Year
induction component provided by channel
Induction Policy
Induction Strategypolicy and strategy interact with QA
Induction Guidelines
Student Feedbackon Induction
feedback modifies strategy
QualityStandard
Induction Component Collection
ShownSeparately
Prior to registration
Blog
Web site
Following timelyregistration
Following lateregistration
UniversityInduction Policy
SchoolInduction
Policy
Presentation
Tutorial
Tour
feedback modifies strategy
Learning Support Service
Administrator Role
Academic Role
InductionProvider
Role
CentralAdmin Role
School SnrManagement
Disability Officer IT Technician
Student Centre Student Union Student support
Chaplaincy
Student Finances
Sport and Recreation
Practice Trainer
StudentRole
Full Time OnCampus
Part Time onCampus
Full Time Distant
Part Time Distant
StudentContext
Social andEducationalBackground
Motivation
Interests
Age
Culture andEthnicity
Returning tostudy
Foundation Student CPD Student Franchise Student
Domestic StudentInternational Student
Registers in time Registers late
Induction process at Bolton university
StudentInduction
InductionComponent
VLE
StudentRetention
Induction Prior to Learning
Induction Embedded in Learning
Student LearningExperience
QualityAspect
DeliveryChannel
Guidance Doc Regulations DocCourse Handbook
Social Event
Social Engagement
Approachabilityof Staff
Peer group interaction
Cohort Identity Sense of Belonging
Timeframe
induction takes place in a timeframe
First Week
First Year
induction component provided by channel
Induction Policy
Induction Strategypolicy and strategy interact with QA
Induction Guidelines
Student Feedbackon Induction
feedback modifies strategy
QualityStandard
Induction Component Collection
ShownSeparately
Prior to registration
Blog
Web site
Following timelyregistration
Following lateregistration
UniversityInduction Policy
SchoolInduction
Policy
Presentation
Tutorial
Tour
feedback modifies strategy
Learning Support Service
Administrator Role
Academic Role
InductionProvider
Role
CentralAdmin Role
School SnrManagement
Disability Officer IT Technician
Student Centre Student Union Student support
Chaplaincy
Student Finances
Sport and Recreation
Practice Trainer
StudentRole
Full Time OnCampus
Part Time onCampus
Full Time Distant
Part Time Distant
StudentContext
Social andEducationalBackground
Motivation
Interests
Age
Culture andEthnicity
Returning tostudy
Foundation Student CPD Student Franchise Student
Domestic StudentInternational Student
Registers in time Registers late
Induction process at Bolton university
StudentRetention
Student LearningExperience
QualityAspect
Social Engagement
Approachabilityof Staff
Cohort Identity Sense of Belonging
Induction Policy
Induction Strategypolicy and strategy interact with QA
Induction Guidelines
Student Feedbackon Induction
feedback modifies strategy
QualityStandard
UniversityInduction Policy
SchoolInduction
Policy
feedback modifies strategy
Quality issues for The induction process at Bolton university
StudentInduction
InductionComponent
VLE
StudentRetention
Induction Prior to Learning
Induction Embedded in Learning
Student LearningExperience
QualityAspect
DeliveryChannel
Guidance Doc Regulations DocCourse Handbook
Social Event
Social Engagement
Approachabilityof Staff
Peer group interaction
Cohort Identity Sense of Belonging
Timeframe
induction takes place in a timeframe
First Week
First Year
induction component provided by channel
Induction Policy
Induction Strategypolicy and strategy interact with QA
Induction Guidelines
Student Feedbackon Induction
feedback modifies strategy
QualityStandard
Induction Component Collection
ShownSeparately
Prior to registration
Blog
Web site
Following timelyregistration
Following lateregistration
UniversityInduction Policy
SchoolInduction
Policy
Presentation
Tutorial
Tour
feedback modifies strategy
Learning Support Service
Administrator Role
Academic Role
InductionProvider
Role
CentralAdmin Role
School SnrManagement
Disability Officer IT Technician
Student Centre Student Union Student support
Chaplaincy
Student Finances
Sport and Recreation
Practice Trainer
StudentRole
Full Time OnCampus
Part Time onCampus
Full Time Distant
Part Time Distant
StudentContext
Social andEducationalBackground
Motivation
Interests
Age
Culture andEthnicity
Returning tostudy
Foundation Student CPD Student Franchise Student
Domestic StudentInternational Student
Registers in time Registers late
Induction process at Bolton university
StudentRole
Full Time OnCampus
Part Time onCampus
Full Time Distant
Part Time Distant
StudentContext
Social andEducationalBackground
Motivation
Interests
AgeCulture and
Ethnicity
Returning tostudy
Foundation Student CPD Student Franchise Student
Domestic StudentInternational Student
Registers in time Registers late
Student context forThe induction process at Bolton university
StudentInduction
InductionComponent
VLE
StudentRetention
Induction Prior to Learning
Induction Embedded in Learning
Student LearningExperience
QualityAspect
DeliveryChannel
Guidance Doc Regulations DocCourse Handbook
Social Event
Social Engagement
Approachabilityof Staff
Peer group interaction
Cohort Identity Sense of Belonging
Timeframe
induction takes place in a timeframe
First Week
First Year
induction component provided by channel
Induction Policy
Induction Strategypolicy and strategy interact with QA
Induction Guidelines
Student Feedbackon Induction
feedback modifies strategy
QualityStandard
Induction Component Collection
ShownSeparately
Prior to registration
Blog
Web site
Following timelyregistration
Following lateregistration
UniversityInduction Policy
SchoolInduction
Policy
Presentation
Tutorial
Tour
feedback modifies strategy
Learning Support Service
Administrator Role
Academic Role
InductionProvider
Role
CentralAdmin Role
School SnrManagement
Disability Officer IT Technician
Student Centre Student Union Student support
Chaplaincy
Student Finances
Sport and Recreation
Practice Trainer
StudentRole
Full Time OnCampus
Part Time onCampus
Full Time Distant
Part Time Distant
StudentContext
Social andEducationalBackground
Motivation
Interests
Age
Culture andEthnicity
Returning tostudy
Foundation Student CPD Student Franchise Student
Domestic StudentInternational Student
Registers in time Registers late
Induction process at Bolton university
StudentInduction
InductionComponent
Induction Prior to Learning
Induction Embedded in Learning
Timeframe
induction takes place in a timeframe
First Week
First Year
Induction Component Collection
ShownSeparately
Prior to registration
Following timelyregistration
Following lateregistration
Induction components forThe induction process at Bolton university
University Induction Policy
Academic School
Student Services
Intro to theAcademic Subject
RegistrationAccommodation
Intro to the Library
Intro to the HEI
Intro to Learning Resources
Equal Opportunities
Careers
Health Care
Disabilities
Intro to IT Services
Intro toAcademicPractice
Module Choices
Timetable
Verification ofQualifications
Intro to LearningSupport
Team Building
Creating CohortIdentity
Intro to Feedbackand Assessment
Getting to knowthe campus
Sports andRecreational
Facilities
Intro toStudent Union
Expectations ofStaff
Expectations ofStudents
AcademicSkills
Chaplaincy
Finance
Learning Funds
Loans
Fees
Bursaries andscholarships
CRB Check
Catering
Volunteering
PersonalDevelopment
Planning
Register withInstitute for
Learning
inclusion and diversity
Diagnostic tests
tests prior to starting
Student liaison service
e-portfolio
Learning Styles
Work BasedEducation
Meet school admin staff
Student Union services
Student representation
International Induction
Study Skills module
StudentInduction
InductionComponent
VLE
StudentRetention
Induction Prior to Learning
Induction Embedded in Learning
Student LearningExperience
QualityAspect
DeliveryChannel
Guidance Doc Regulations DocCourse Handbook
Social Event
Social Engagement
Approachabilityof Staff
Peer group interaction
Cohort Identity Sense of Belonging
Timeframe
induction takes place in a timeframe
First Week
First Year
induction component provided by channel
Induction Policy
Induction Strategypolicy and strategy interact with QA
Induction Guidelines
Student Feedbackon Induction
feedback modifies strategy
QualityStandard
Induction Component Collection
ShownSeparately
Prior to registration
Blog
Web site
Following timelyregistration
Following lateregistration
UniversityInduction Policy
SchoolInduction
Policy
Presentation
Tutorial
Tour
feedback modifies strategy
Learning Support Service
Administrator Role
Academic Role
InductionProvider
Role
CentralAdmin Role
School SnrManagement
Disability Officer IT Technician
Student Centre Student Union Student support
Chaplaincy
Student Finances
Sport and Recreation
Practice Trainer
StudentRole
Full Time OnCampus
Part Time onCampus
Full Time Distant
Part Time Distant
StudentContext
Social andEducationalBackground
Motivation
Interests
Age
Culture andEthnicity
Returning tostudy
Foundation Student CPD Student Franchise Student
Domestic StudentInternational Student
Registers in time Registers late
Induction process at Bolton university
Learning Support Service
Administrator Role
Academic Role
InductionProvider
Role
CentralAdmin Role
School SnrManagement
Disability Officer
IT Technician
Trades Union Officers
Student Centre Student Union Student support
Chaplaincy
Student Finances
Sport and Recreation
Practice Trainer
Providers ofThe induction process at Bolton university
StudentInduction
InductionComponent
VLE
StudentRetention
Induction Prior to Learning
Induction Embedded in Learning
Student LearningExperience
QualityAspect
DeliveryChannel
Guidance Doc Regulations DocCourse Handbook
Social Event
Social Engagement
Approachabilityof Staff
Peer group interaction
Cohort Identity Sense of Belonging
Timeframe
induction takes place in a timeframe
First Week
First Year
induction component provided by channel
Induction Policy
Induction Strategypolicy and strategy interact with QA
Induction Guidelines
Student Feedbackon Induction
feedback modifies strategy
QualityStandard
Induction Component Collection
ShownSeparately
Prior to registration
Blog
Web site
Following timelyregistration
Following lateregistration
UniversityInduction Policy
SchoolInduction
Policy
Presentation
Tutorial
Tour
feedback modifies strategy
Learning Support Service
Administrator Role
Academic Role
InductionProvider
Role
CentralAdmin Role
School SnrManagement
Disability Officer IT Technician
Student Centre Student Union Student support
Chaplaincy
Student Finances
Sport and Recreation
Practice Trainer
StudentRole
Full Time OnCampus
Part Time onCampus
Full Time Distant
Part Time Distant
StudentContext
Social andEducationalBackground
Motivation
Interests
Age
Culture andEthnicity
Returning tostudy
Foundation Student CPD Student Franchise Student
Domestic StudentInternational Student
Registers in time Registers late
Induction process at Bolton university
VLE
DeliveryChannel
Guidance Doc Regulations DocCourse Handbook
Social Event Peer group interaction
Blog
Web site
Presentation
Tutorial
Tour
Delivery channels for The induction process at Bolton university
Exercise 1
• Consider a problem that you are currently interested in (such as induction)
• Outline some of the key aspects using the cards provided
domain
[Topic, area of interest, discipline, environment]
role
[set of responsibilities, position, job]
artefact
[things in the domain, resources, outputs, documents]
Exercise 2
• Process enhancement• Improving student induction –
modelling the aspects
Induction Component
+Name+Owner+Author+Version+Date created+Status
Aspect ofinduction
component
Timeframe
InductionComponent Type
Student Attendance
IntendedOutcome
DeliveryChannel
DeliveringRole
OrganisationalUnit Served
Driver
EvaluationCriteria
Student ContextLevel of study
Age values<<enumeration>>
+School leaver+Mature
Components enumerated in Bolton Induction Component Collection
Induction Scenario
1
2
3
4
56
7
8
9
11
12
Delivery Language13
Student Attendance
Student Attendance values<<enumeration>>
+Full Time on campus+Part Time on campus+Full Time distant+Part Time distant+Work based+Franchise
Driver Values<<enumeration>>
+Student retention+Student experience+Preparedness for learning+Legal requirements
IntendedOutcome
Intended Outcome values<<enumeration>>
+Student belonging+Cohort identity+Social engagement+Approachability of staff+Student learning experience+Prepared for learning+Student helath and safety
Driver
EvaluationCriteria
Evaluation Criteria Values<<enumeration>>
+National student survey+Student feedback+Retention rates+Measures for preparedness for learning+Measures for legal requrements
Level of study
Level of study values<<enumeration>>
+Foundation+Undergraduate+Postgraduate+CPD
Age values<<enumeration>>
+School leaver+Mature
Cultural background /ethnicity values
<<enumeration>>
+UK+EU+Anglophone country+Other
1
2
3
4
5
Student Context Values<<enumeration>>
+Age+cultural background/ethnicity+social and educational backgound+Living at home+returning to study+Applied or cleared+start time+Semester start
Age values<<enumeration>>
+School leaver+Mature
Cultural background /ethnicity values
<<enumeration>>
+UK+EU+Anglophone country+Other
Social and educationalbackground values
<<enumeration>>
+First generation HE+Not first generation HE
Living at homevalues
<<enumeration>>
+Yes+No
Returning tostudy values
<<enumeration>>
+Yes+No
Semester start values<<enumeration>>
+First semester+Second semester
Start time values<<enumeration>>
+On time+Late
Applied or clearedvalues
<<enumeration>>
+Applied to Bolton+Applied through clearing
Student Context
Induction Scenario
6
Aspect ofinduction
component
Timeframe
InductionComponent Type
Timeframe Values<<enumeration>>
+Prior to registration+First week+First Year+Always avaiable+As needed
Induction ComponentType Values
<<enumeration>>
+Administrative+Social+Academic
DeliveryChannel
DeliveringRole
OrganisationalUnit Served
Delivery Channel Values<<enumeration>>
+Social Event+Peer group interaction+F2F Presentation+Recorded presentation+Tutorial+F2F Tour+Virtual Tour+VLE+Blog+Website+Document
Delivering Role Values<<enumeration>>
+Academic+Student Services+Students Union+Learning Support Service+School Administrator+IT Services+Disability Officer+Trades union officer+Practice Trainer+Central Administrator+School Senior Management+Student liaison officer+Librarian+University manager
Organisational Unit Values<<enumeration>>
+School of Arts Media and Education+School of the Built Environment and Engineering+School of Health and Social Sciences+School of Games Computing and Creative Technologies+Bolton Business School+Bolton Business School+Central administration
Delivery Language
Delivery Language Values<<enumeration>>
+English+French+Punjabi+Chinese+Hindi
7
8
9
11
12
Documents values<<enumeration>>
+Timetables+Guidance documents+Regulations+Course handbook+Module handbook
Induction Component
+Name+Owner+Author+Version+Date created+Status
13