Spring 2006 Management Information System
Successful Implementation of an RFID-enabled Baggage Tracking and Control System
Asiana Airlines
20021155 Siwon, Yoo 20021184 Hyunsuk, Im20021291 Hyemin, Kim20021295 Sungim, Sohn
Management Information System
Term Project
Spring 2006 Management Information System
Contents
1. Asiana Airlines ?
2. Business Processing Challenge
3. RFID ?
4. Main Components
5. Results
6. Conclusion
7. Q & A
Spring 2006 Management Information System
1. Asiana Airlines ?
Asiana Airlines is known for award-winning cabin service and excellent safety and on-time records.
Asiana Airlines started1988. 2. 17
Now
“ To become recognized worldwide by our customers, shareholders, and employees as the best airline in the world.”
Objective
Approximately 7000 employees 60 aircraft 64 international routes 15 domestic routes
Spring 2006 Management Information System
2. Business process challenge
But Tracking and managing passengers’
baggage has always been important to successful
airlines.
RFID-enabled air baggage tracking and control system
Solution
Use barcodes to implement a loss-free system
Problem
Whether the person picking up
baggage at the destination matched with the barcode information of the baggage
Higher likelihood of terrorist attacks
Spring 2006 Management Information System
3. RFID ?
RFID Radio Frequency IDentification Automatic identification method, relying on storing and remotely retrieving data using devices called RFID tags or transponders.
No contact or line-of-sight required Short time to read the data of the tag Simple maintenance, no other cost to
preserve unlikely barcode system Ability to read multiple tags simultaneously
(faster, efficient) Information gathering can be 100%
automated and in real time
Character
Spring 2006 Management Information System
4. Main components
Check-in counter Security check point
Baggage handling system
Baggage sorting and loading
system
Save baggage numbers to baggage tag’s
barcode in the RFID tags Affix tags to the baggage
Checked-in baggage is inspected Result are linked to passenger
information in real time
By using the tag information Sent the baggage to the
corresponding baggage sorting area
Sort pieces of baggage according to their
destination and flight number Load baggage onto the aircraft
Spring 2006 Management Information System
4. Main components (cont’d)
Check and send “passenger on-board information to the transportation
system RFID tags carried by passengers are distributed
Carry out final checks Handle the baggage of any passenger
not on board
Reads the affixed RFID tag “Wrong destination baggage” check
Check whether the baggage information
matches the passenger tag information at
exit
Cross-pickup check
Boarding gate reader
Baggage reconciliation
system
Carousel
Spring 2006 Management Information System
5. Results(1/2)
The development project was completed in April 2005 as scheduled, and
the demonstration was carried out for about eight months, from May to December 2005.Results
Tracking baggage in real time Preventing the mis-loading of baggage & baggage loss Preventing baggage cross-pickup Minimizing sorting errors by the baggage handling system Minimizing the time needed to match passengers and baggage Improving maintenance and tracking of unclaimed baggage Checking passenger information regarding dangerous baggage in real time Checking passenger information to help identify suspicious people in real time Displaying information about arrived baggage to baggage handlers
Spring 2006 Management Information System
5. Results(2/2)
Example Average number of pieces of baggage handled in the five routes departing from Jeju 90,000 per month
Average spent time for BHS using barcodes (old system) 5 sec per baggage
Average spent time for BHS using RFID (new system) 3 sec per baggage
0
100000
200000
300000
400000
500000
Old System New System
Spent time for BHS
Spring 2006 Management Information System
6. Conclusion
RFID
Implementation of Ubiquitous Information Technology
Baggage tracking and control system Security system
Improvement
Strategic Information System
Spring 2006 Management Information System
7. Q & A
Every dog has his day!! Don’t give up!!