Standardizing Clinical Orientation: Using Health
Stream
HealthCare Share Day
April 7, 2006
Context of the Project’s Development:
Developing a team
North and Northwest Suburban HealthCare Workforce Task Force
• WHO: Community Colleges (Harper, CLC, Oakton, Triton, McHenry, Elgin) and Hospitals (IHA members) in their districts (first meeting was December 7, 2004)
North and Northwest Suburban HealthCare Workforce Task Force
• WHY: • Increase capacity of health careers programs
• Improve access to health career programs
• Improve resource utilization
• Adopt regional approaches to practices and education
• Shared communication and decision making
• Address legal issues
• Benchmark best practices
Initiatives identified
Centralized scheduling Core curriculum Consortia programming Standardized orientation Standard clinical affiliation agreements
Initiatives Prioritized (at this time)
Centralized scheduling
Standard orientation
Goals for Standardized Orientation
Colleges in area will subscribe to a similar orientation
Area agencies would accept this program of orientation cutting down on hospital employee time to do repeated orientations
Orientation standards would be consistently and uniformly implemented.
OPTIMIZE THE CLINICAL LEARNING EXPERIENCE MY MINIMIZING AMOUNT OF TIME IN ORIENTATION
HealthStream:
A tool for standardization
HealthStream
An Internet based educational program designed for orientation in healthcare facilities
Currently used by several hospitals and agencies in the area
HealthStream Express is a smaller program that is more affordable
HealthStream Express Topics
HIPAA Back Safety Cultural Competence Customer Service Standard Precautions Patient Rights Workplace Violence
HealthStream:
Demonstration of
a tool to get to a
desired end
Benefits Easy access (anytime, anywhere) Time saving for student and institution Record keeping potential Currency of information Can also be used by faculty for annual
updates required by clinical agencies Potential enhancement of curriculum Product used for orientation by many
hospitals and health centers in the area Adaptable to future needs
Considerations
Record maintenance Entering and deleting students’ access
codes “Inhouse” vs “at home” Introduction of “new technology”
Collaboration and Partnership
Consortia meetings
Surveys
April 18th workshop of key stakeholders
Funding and resources
Harper College• 2 year contract at about $2600 per year; 500
users at a time
• 1st year funding with capital dollars budgeted
• Ongoing funding by adding $10 course fee to specific program courses
Funding and Resources
Oakton• Discussions ongoing with Healthstream.
Contract $2600 per year for 500 users.
• Evaluation by Health Career programs currently in progress
• Funding available through course fees that are in place
Current Standing and Progress
Work shop on April 18th
Harper to implement with 2006-2007 academic year
Oakton with planned implementation for 2006-2007 academic year
Evaluation and methodology
Student and Clinical site satisfaction Decrease clinical time spent in
orientation
Barriers and Challenges
Potential that it is not adopted by regional colleges and clinical agencies
Not used by other colleges who may access the clinical agencies in our region
Various orientations used by hospitals used by area colleges outside of the region
Potential HealthStream access issues Computer orientation not a part of this
Next Steps
April 18th workshop – secure BUY-IN Implementation timeline development Development of an evaluation plan Investigate hospital specific modules to be
developed for other topic areas
Contact information Vickie Gukenberger, PhD, RN
Elizabeth Pagenkopf, RN, [email protected]
Sandy Kubala, MSN, RN 847-635-1720 [email protected]
Questions and Answers
Thank you