Members of the Board • Chair – Patrick J. Mallon, Governor’s Office of Emergency Services (CalOES)
• Chief Scott Howland, California Highway Patrol (CHP)
• Charles Berdan, Association of Public-Safety Communication Officials (APCO)
• Charles Cullen, California National Emergency Number Association (CALNENA)
• Paul Troxel, California National Emergency Number Association (CALNENA)
• James W. Mele, California State Sheriffs’ Association (CSSA)
• Kory Honea, California State Sheriffs’ Association (CSSA)
• Michael Miller, California Fire Chiefs Association (CFCA)
• Chris Herren, California Fire Chiefs Association (CFCA)
• Chief John Peters, California Police Chiefs Association (CPCA)
• Chief Craig Carter, California Police Chiefs Association (CPCA)
Establishment of quorum
Item 1: Call to Order & Member Roll Call
California State 9-1-1 Advisory Board Slide 3
Item 2: Approval of Meeting Minutes
California State 9-1-1 Advisory Board Slide 4
Meeting Minutes
June 28, 2017
• Meeting held in Mather, California
Item 3: Closed Session
California State 9-1-1 Advisory Board Slide 5
Government Code Section 11126(e):
The State 9-1-1 Advisory Board may meet to consider
possible and pending litigation, personnel matters and
9-1-1 outage information in a session closed to the public
pursuant to attorney-client privilege and statutory exception
to the Bagley-Keene Open Meeting Act.
Item 4: Legislative Update
California State 9-1-1 Advisory Board Slide 6
Mr. Reggie Salvador, Chief, Cal OES Legislative & External
Affairs will provide information regarding legislation that
may impact California’s 9-1-1 system
Item 4.1: Legislative Update
California State 9-1-1 Advisory Board Slide 7
1) AB 375 Chau (D) Broadband Internet access service providers: customer privacy
Summary: Enacts the California Broadband Internet Privacy Act, beginning January 1, 2019, to
prohibit broadband internet access service providers from using, disclosing, or permitting access to
customer proprietary information. Prohibits internet service providers from penalizing customers who
opt out of providing personal information.
Last Action: 09/12/17 – Amended and re-referred to SENATE Committee on RULES.
2) AB 1665 Garcia, E (D) Telecommunications: Advanced Services Fund (similar to AB 928- Quirk)
Summary: Authorizes the CPUC to collect an additional $330 million, via a $66 million annual
surcharge on all intrastate telephone users through the California Advanced Services Fund program
until Dec. 31, 2022. This bill makes numerous changes to the program, including: replacing the
existing program goal from a statewide goal to a regional goal in order to target funding for broadband
access to largely rural areas; establishes an adoption account; and makes numerous changes to limit
and target funding for broadband infrastructure deployment.
Last Action: 09/13/2017 – Passed SENATE - Ordered to Assembly for Concurrence.
Item 4.2: Legislative Update
California State 9-1-1 Advisory Board Slide 8
3) SB 649 Hueso (D) Wireless Telecommunications Facilities
Summary: Establishes a statewide framework for streamlining the permitting siting process of small
cell wireless facilities that meet specific requirements. Authorizes a city or county to charge 3 types
of fees and prohibit a city or county from adopting or enforcing any regulation on the placement or
operation of a communications facility in the rights-of-way by an authorized provider.
Recent Amendments: require service providers to submit a report to the Legislature specifying the
number of, and geographical location by ZIP code of the small cells that the service provider has
commenced operating within the previous 18 months of the report.
Last Action: 09/13/2017 – Passed Assembly - To SENATE for Concurrence.
Item 4.3: Legislative Update
California State 9-1-1 Advisory Board Slide 9
FEDERAL LEGISLATION
1) S. 102 Securing Access to Networks in Disasters Act
Summary: Authorizes phone, Internet, broadcast, and pay TV providers access to disaster sites during
an emergency, so that they can restore and maintain service. It would also require an FCC study of
alternative access to 911 services during times of emergency and the Government Accountability
office to study how executive departments can better ensure essential communications services
remain operational during times of emergency. And it would express support for a voluntary wireless
network resiliency cooperative framework that major wireless carriers agreed to following the
introduction of Mr. Pallone's bill, which originally had included roaming and other mandates on
wireless carriers during emergencies.
Last Action: 09/12/17 - Passed SENATE.
2) HR 588 Securing Access to Networks in Disasters Act
Summary: Requires the FCC to submit to Congress and publish on FCC website a study on technical
feasibility and cost of providing the public with access to 9-1-1 services during times of emergency
when mobile service is unavailable through WiFi access points, non-telecommunications service-
provider owned WiFi access points and other alternative means.
Last Action: 01/24/17 – Received in the SENATE and referred to SENATE Committee on Commerce,
Science, and Transportation.
Item 5: Wireless Deployment
California State 9-1-1 Advisory Board Slide 10
Cal OES’s Director, Mark Ghilarducci requested Sacramento
City Police Department to attend the State 9-1-1 Advisory
Board meeting to discuss the routing of cellular 9-1-1 calls.
Item 6: FirstNet Update
California State 9-1-1 Advisory Board Slide 11
First Responder Network
Mr. Patrick Mallon, Assistant Director, Public Safety
Communications will provide an update regarding FirstNet
Item 6-1: FirstNet Update
California State 9-1-1 Advisory Board Slide 12
State Plan Review Meetings
12 Outreach Meetings
784 Attendees
228 Feedback Forms
687 Comments Confident we know what California needs
Item 6-2: FirstNet Update
California State 9-1-1 Advisory Board Slide 13
Survey Results – Top Priority
Item 6-3: FirstNet Update
California State 9-1-1 Advisory Board Slide 14
• Sept 19-22 – Technical
Advisory Group reviews
final state plan
• Early October – Meet to
discuss Final State Plan
• Oct 11, 2017 – CalFRN
Board Meeting
• Dec 18, 2017 Governor’s
Opt-In / Opt-Out decision
is due
Item 7: California 9-1-1 Emergency Comm. Branch Report
California State 9-1-1 Advisory Board Slide 15
Mr. Budge Currier, will present updates regarding active
projects within Cal OES’ 9-1-1 Emergency Communications
Branch
Item 7-1: California 9-1-1 Emergency Comm. Branch Report
California State 9-1-1 Advisory Board Slide 16
TOPICS
1. Text to 9-1-1 – Deployment Status in California
2. Wireless Technical Routing Analysis Project
3. Wireless Deployment Status
4. Fiscal and Operational Review Status
5. Contract Status
6. Next Gen 9-1-1 Update
7. CA 9-1-1 Branch Operation Manual
8. Status of SETNA
Item 7-2: Text to 9-1-1 Deployment Status
California State 9-1-1 Advisory Board Slide 17
Deployed Counties/PSAPs Deployed
Contra Costa (Richmond , Antioch & Martinez) 3
CSU Long Beach 1
Riverside County (partial) 5
San Bernardino County (includes 2 CHP) 17
Santa Cruz/San Benito (includes 1 CHP) 2
Butte (includes 1 CHP) 8
Los Angeles County Phase 1& 2 (includes 1
CHP) Public Notification Dec 2017 45
Monterey County (Monterey EC c4 entire Co) 4
Imperial County 3
Santa Clara (Sunnyvale DPS, Santa Clara PD) 2
90
Submitted letter to FCC Count
LA County (partial 4
Remaining CHP CC’s Statewide 20
24
Selected T C C C ount
San Joaquin (Partial) 3
San Luis O bispo C ounty 7
Merced C ounty 8
Santa C lara (partial) 4
Alameda (Partial) 4
Kern C ounty 10
Shasta C ounty 1
Santa C ruz (Scotts Vly PD ) 1
R iverside C ounty partial 2
LA C ounty Sheriff 22
C ontra C osta C ounty (Partial) 7
San Mateo C ounty 12
81
Item 7-3: Wireless Technical Routing Analysis Project (WTRAP)
California State 9-1-1 Advisory Board Slide 18
WTRAP Status for the 2nd Quarter of Calendar year 2017
County QTR
Rev Total Reviewed Total ReRoute PSAP to
CHP PSAP to
PSAP CHP to
PSAP CHP to CHP Routing
% Change
Imperial 2 1,229 193 42 29 120 2 15.70%
Lake 2 432 131 25 68 38 0 30.32%
Lassen 2 299 50 32 0 18 0 16.72%
Los Angeles 2 82,109 10,074 1,287 1,855 6,762 170 12.27%
Modoc 2 57 13 8 0 5 0 22.81%
Orange 2 27,626 2,534 976 414 952 192 9.17%
Plumas 2 191 34 25 0 9 0 17.80%
San Diego 2 30,361 2,562 22 49 2,468 21 8.44%
Sierra 2 2 0 0 0 0 0 0.00%
Total 142,306 15,591 2,417 2,415 10,372 385
Item 7-4: California 9-1-1 Emergency Comm. Branch Report
California State 9-1-1 Advisory Board Slide 19
WIRELESS DEPLOYMENT STATUS
1. Atherton Police Department currently not accepting wireless
9-1-1 calls
2. Oakland Police Department will complete deployment with the
completion of the wireless review project in 2017
3. Stanislaus Regional 9-1-1 will complete deployment with the
completion of the wireless review project in 2017
4. Sacramento City Police Department is working with Cal OES on a
wireless deployment plan
Item 7-5: California 9-1-1 Emergency Comm. Branch Report
California State 9-1-1 Advisory Board Slide 20
FISCAL AND OPERATIONAL REVIEW STATUS (FORS)
1. The CA 9-1-1 Branch is mandated to monitor all 9-1-1 emergency
telephone systems to ensure they comply with minimal
operational and technical standards as described in Government
Code Section 53115. To accomplish this, the CA 9-1-1 Branch has
developed the Fiscal and Operational Review (FOR) process, an
onsite review completed at each PSAP at least once every five
years.
2. The Branch completed 33 FORs during the period of May 2017
thru September 15, 2017.
3. Approximately 30 FORs are being scheduled and completed
during each quarter of the year.
Item 7-6: California 9-1-1 Emergency Comm. Branch Report
California State 9-1-1 Advisory Board Slide 21
CONTRACTS
1. Foreign Language Contract – Expires Sept 2017
• Amendment in progress for extension through Mar 2018
2. NG 9-1-1 IFB
• ROI Networks awarded for NG 9-1-1 ESINet for Northeastern California
• AT&T awarded contract for Call handling and ESINet for Pasadena RING
3. Text-to-911 IFB – Completed pre-solicitation meetings with vendors.
4. NG 9-1-1 Transition Plan is complete and published to website
• Contract extended through June 2018 to support Next Gen activities
Next Gen 9-1-1 PSAP Meetings
• July 14 - Bay Area: 57
• July 16 - Sacramento: 57
• July 20 - Northern: 45
• July 21- Coastal: 17
• July 25 - Los Angeles: 77
• July 26 - Inland: 65
• July 27 - San Diego: 40
Total: 358
Item 7-7: California 9-1-1 Emergency Comm. Branch Report
California State 9-1-1 Advisory Board Slide 22
Next Gen 9-1-1 in California
9-1-1
Item 7-8: California 9-1-1 Emergency Comm. Branch Report
California State 9-1-1 Advisory Board Slide 23
• CPE – Customer Premise Equipment
• ESN - Emergency Service Number
• ALI – Automatic Location Information
• ANI – Automatic Number Identification
• pANI - Psuedo ANI
• VoIP – Voice over IP
• MSC – Mobile Switching Center
• VPC – VoIP Positioning Center
CPE sends number
to data base for
caller location
Wireless Location Info
Lo
ca
tio
n
Info
MSC or
VPC
Data
Bases
Wireless
9-1-1
VoIP Location Info
VoIP
9-1-1
VoIP
Service
Provider
pANI
pA
NI
ALI
Data
Base
End-
Office
Switch
Selective
Router Landline
9-1-1
PSAP
Phone Number
and Voice
Text to
9-1-1
Text
Control
Center
ESInet
Item 7-9: California 9-1-1 Emergency Comm. Branch Report
Southern Region
Northern Region
Los Angeles City
Central Region ESInet Prime
Map Depicts:
-58 Counties
-24 CHP Communications Centers (■)
-5 Defined ESINET Regions plus Prime
All five identified regions shall have
the capability to interconnect to all
other regions.
Los Angeles County
Next Gen 911 ESInet Statewide Regional Map
Item 7-10: California 9-1-1 Emergency Comm. Branch Report
California State 9-1-1 Advisory Board Slide 25
Next Gen 911 ESInet Statewide Regional Map
Region Annual Call Volume Northern: 7,196,063
Central: 5,225,059
LA/Orange County: 4,838,911
LA City: 5,467,062
Southern: 5,563,340
*Orange County and CHP Irvine included with LA County
*CHP LA included with LA City
*All figures are from 2016 calendar year
Item 7-11: California 9-1-1 Emergency Comm. Branch Report
California State 9-1-1 Advisory Board Slide 26
What will it cost? Year Legacy 9-1-1 costs NG9-1-1 costs Estimated Total
FY 2017-18 $104,250,000 $10,000,000 $114,250,000
FY 2018-19 $102,250,000 $25,000,000 $127,250,000
FY 2019-20 $76,469,000 $44,000,000 $120,469,000
FY 2020-21 $65,569,000 $66,000,000 $131,569,000
FY 2021-22 $54,669,000 $88,000,000 $142,669,000
FY 2022-23 $50,200,000 $97,020,000 $147,220,000
Item 7-12: California 9-1-1 Emergency Comm. Branch Report
California State 9-1-1 Advisory Board Slide 27
Funding Plan • Near Term (FY 2017/2018)
–Use fund balance to support Next
Gen 9-1-1 deployment
• Long Term (FY 2018/2019)
– If SETNA language not amended, NG
9-1-1 is not possible
Item 7-13: California 9-1-1 Emergency Comm. Branch Report
California State 9-1-1 Advisory Board Slide 28
Procurement Plan • Near Term (1-3 years)
• Use the existing Next Gen IFB
• Develop SOW
• May need to amend IFB
• Long Term (3-5 years) • Develop contract similar to CalNet or
update tariff to support NG 9-1-1
• Use for all 9-1-1 services
Item 7-14: California 9-1-1 Emergency Comm. Branch Report
California State 9-1-1 Advisory Board Slide 29
Deployment Timeline
• Northeast ESInet– Jun 2017- Mar 2018
• Pasadena ESInet – Jul 2017 – Jun 2018
• Prime ESInet – Jan 2018 – Jan 2020
• Northern ESInet – Mar 2018 - Sept 2019
• Central ESInet – Sept 2018 – Mar 2020
• LA County – Jan 2019 – May 2020
• LA City – May 2019 – Jan 2021
• Southern ESInet – Sept 2019 – June 2021
• All selective routers decommissioned - 2022
9-1-1
Item 7-15: California 9-1-1 Emergency Comm. Branch Report
California State 9-1-1 Advisory Board Slide 30
Item 7-16: California 9-1-1 Emergency Comm. Branch Report
California State 9-1-1 Advisory Board Slide 31
CA 9-1-1 Branch Operations Manual Updates
1. CPE Contract has been executed with 9 vendors
2. Chapter 3 of Operations Manual has been updated with new cost
model and is pending posting
• Support CPE Contract
• Add Hosted Solution
• Refines Incremental Costs
• Supports Text to 9-1-1 Deployment
Item 7-17: State Emergency Telephone Number Account (SETNA)
Graph
California State 9-1-1 Advisory Board Slide 32 APRIL 6, 2017
Item 7-18: Status of SETNA
California State 9-1-1 Advisory Board Slide 33
0022 - State Emergency Telephone
Number Account
2016/2017 2017/2018
Beginning Balance $53,451,000* $37,905,000
Total Revenues Transfers, and other adjustment $86,667,000 $79,473,000
Total Resources $140,118,000 $117,567,000
Total Expenditures and Expenditure Adjustments $102,276,000 $114,452,000
Fund Balance $37,905,000 $2,926,000
1. The above revenues and expenditures are projection based on historical data and may not match the Fund Condition Statement provided by the Department of Finance
2. Item(*) in bold is actual balance
Item 8: Long Range Planning Committee Report
California State 9-1-1 Advisory Board Slide 34
LRPC UPDATE
Mr. Charles Cullen will present updates regarding active
projects within the Long Range Planning Committee
Item 9: County Coordinator Task Force
California State 9-1-1 Advisory Board Slide 35
CCTF UPDATE
Ms. Tracey Kesler will present updates regarding projects
within the County Coordinator Task Force
Item 10: Agenda Items for Future Meetings
California State 9-1-1 Advisory Board Slide 36
UP-COMING STATE 9-1-1 ADVISORY BOARD MEETINGS
• DECEMBER 14, 2017
Board requests for matters to be placed on a future agenda
Item 12: Adjourn
California State 9-1-1 Advisory Board Slide 38
Thank you for attending this meeting of the
California State 9-1-1 Advisory Board
General Information:
Paul Dumetz, State 9-1-1 Advisory Board Liaison, at (916) 657-9505
or via email at [email protected]
Media Information:
Robb Mayberry, Public Information Officer, at (916) 845-8509 or via
email at [email protected]