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Strategic Meetings Managementthe future today? May 2012
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Agenda
Strategic Meetings Management Challenges
Goal of Clinic Introduce new solutions
Why the solutions of today have benefits?
The Solutions Live Demonstration
Questions & Answers
Please ask questions as we go
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Why people pursue Strategic MeetingsManagement Policies?
Benchmark Meeting Program Impact Area of Impact
Process automation 3% - 6.5% Cost
Sourcing & Procurement 4.8% - 8% Cost
Visibility & Control 2.4% - 5.5% Cost
Compliance & Risk 1.6% - 5% Cost
Meetings Effectiveness 0.5% - 5% Revenue & Benefit
Total 12.3% - 30% Cost & Benefit
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SMMP Industry TrendsHow big is the pie?
Residential 99bn
Non Residential< 30 delegates24.8bn
58%of external driven bylack of internal
Source: BDRC
29%of internal driven bygeocentric need
68%of Hotel Meetingsnon residential
Source: Grass Roots Meetings Industry Report-
Starcite Study
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External MeetingsInternal Meetings
Internal and External MeetingsWhy are they so painful? Can they be improved?
58% of externalgenerated by lackof internal
Thats a high
failure rate
Internal Meetings
Why?Other areas
Monday & Fridaytoo many internalrooms
Tues-Thursdaynever enough
The Real Estate &FM guys cant win!
Easy to access?
Can you bookfreely online?
Are they guarded
vociferously?
Are supportservices reliable?
Is there a peckingorder to acquireone?
And if you overrun?
Your clients arelate?
Heavily utilised?Reality less than30%
High Amend &Cancel rate 30%+
90% supply arehoteliers
Lack of quality IT
No Online
Inventory ~whatsoever
High cost HighTouch to phone &Book
Are they in allfinancial centres?
Channels to bookare high touch too
~ HBAs
21st century Wifi?
21st centuryRe-Charging forIPADs , IPhones
Can you measurespend easily?
Can you consolidatesuppliers?
Is the MeetingEffectivenessalways there?
No automation,measurement,
visibility or control
Why?Internal Meetings Other areas
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Future Customer DemandsMerged Solutions
Large Meetings
Small Meetings
Internal Meetings
No longer all the travelto the meeting
Book the meeting too!
Integrate Meetings& Flexible working
Hot Desks, Day Offices
The whole unifiedCommunications suite
Instant Messaging
Audio Conferencing
Video Conferencing
From any device intothe meeting
Skype
Microsoft 360
Apple
More Advanced
Less Secure
Manage allMeetings
IntegrateMeetingswith travel
MergeMeetings intoWorkplaceManagement
Integrate allaudio & visual
Look howfast they aremoving
IncorporateYour Own
Devices
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Why Condeco & Regus?
Global Inventory 1200 Business Centres
Access Regus through the Outlook schedulerconnected to Regus Inventory
Book Internal & external meeting rooms using thesame DESKTOP systems
Drive compliance at the DESKTOP, all integratedinto the Exchange or Notes server
4,500 Meeting Rooms 850 HD Video Rooms38,000 Hot Desks
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Demonstration
Integrated into MS Exchange & Directories
Desktop deployment for officebased workers
Easy to use, now alleviates internalresource limits & related stress
Web Services for mobile deployment
Extends control agenda by deliveringa mobile working platform
Source / schedule solutions in real time
No reason for lack of compliance
Condeco Scheduling
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4 Innovative Solutionsfrom Condeco & Regus
Overflow to an outsourced meeting room &flexible workspace provider
No last minute panics
Consolidate Suppliers & gain leverage,
we will show you this live today
Strategic Meetings Management
Gain Visibility, Control & Save
Alternative to Travel which helps drive VideoConferencing utilisation
Add 550 Video City Pairs & 850destinations to your video network inone move
Optimise real estate sq ft costs & VideoConferencing capital expenditure
Review Fixed Cost Infrastructure V
Variable Cost pay as you go flexible
working solutions
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Whats Delivered
Visibility
Visibility reporting by costcentre an usage type
Reporting suite of standard &Bespoke Crystal reports
Control Savings
Control simple MSOutlook and webbooking service to drivecompliance
Authorised & Permissionbased usage at the users
finger tips
Real savings in yourFixed cost floor spaceand travel expensebudgets
To suit a Travel ManagersAgenda, A Real Estate
Agenda, a WorkplaceDirectors Agenda
Huge compliance as its a
technology supportedsolution users can accesseasily
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Key Benefits
Take control & savemoney on small
meetings.
Meetings Manager
Travel ManagerFinance
Easy to deploy.
Enable a Video1st Policy today.
Save 30% and switch fixed
costs to variable costs.
The right Real Estate
portfolio efficiency.
Real Estate
Get visibility andconsolidate suppliers.
Procurement
StakeholderThe rooms you need,
when & whereyou need them.
Meeting Host
Book by desktop, laptop,
tablet, simple to use &peace of mind.
Meeting Booker
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Next Steps
Meeting Rooms now
Hot Desk & Day Offices & Video will beavailable in the next 30 days
The upgrade is a 24 hour SoftwareRelease Upgrade
The Regus module forCondeco
Questions & Answers
Lynda LoweSales & Marketing [email protected]
Simon HuntVice President of Business Development
The Regus Condeco121 Offer
Plus 25% offRoom Charges
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Step 1: User schedules an appointment andchecks for a meeting room through MS Outlook
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Step 2: User finds a room with VC and selects this room
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Step 3: User selects any additional VC end points andmeeting rooms and adds these rooms to the booking.
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Step 4: User confirms meeting room and anyadditional resources
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Step 5: User confirms the meeting and it saves intheir Outlook appointment diary
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Step 6: User finds a room but there is no internal availability orthey have access, such as a Travel or Meetings Manager to
book an external room
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Step 7:User carries out an external room searchby location into the Regus room inventory
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Step 8: User is presented with external meeting roomoptions with pre-determined preferential rates
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Step 9: User selects the available room to meettheir requirements
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Step 10: User confirms their booking
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Step 11: External room booking is confirmed, withouthaving to leave the Condeco system