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Page 1: Subscription IT: Delivering High Performance, Availability and Scalability

Delivering High Performance, Availability and Scalability

Subscription IT

Marc Aronson, SVP Engineering, Zuora

Page 2: Subscription IT: Delivering High Performance, Availability and Scalability

- The Economist 2014

are demanding new consumption models

We now live in a Subscription Economy…

6 .8 B ILL ION

80% OF CUSTOMERS

Potential subscribers on mobile, social, web

Page 3: Subscription IT: Delivering High Performance, Availability and Scalability

and your business is shifting from…

manag ing p roduc ts…

to manag ing re la t ionsh ips .

Page 4: Subscription IT: Delivering High Performance, Availability and Scalability

e v e r y t h i n g i s d i f f e r e n t .

In Subscription IT

Academy Gu ide :

Delivering High Performance, Availability and Scalability

Page 5: Subscription IT: Delivering High Performance, Availability and Scalability

Defining your performance needs

U n d e r s t a n d i n g c a p a c i t y a n d r e s p o n s e t i m e s

S y n c h r o n o u s v s . a s y n c h r o n o u s t r a n s a c t i o n s

N e t w o r k l a t e n c y r e q u i r e m e n t s

bit.ly/subITacademy

Page 6: Subscription IT: Delivering High Performance, Availability and Scalability

Building a scalable architecture

S c a l a b i l i t y m e a n s l i n e a r t r a n s a c t i o n p e r f o r m a n c e

S c a l e t o a v o i d p e r f o r m a n c e b o t t l e n e c k s

N e t w o r k l a t e n c y r e q u i r e m e n t s

H o r i z o n t a l v s . v e r t i c a l s c a l a b i l i t y

bit.ly/subITacademy

Page 7: Subscription IT: Delivering High Performance, Availability and Scalability

Availability and disaster recovery

T h e i m p o r t a n c e o f b u s i n e s s c o n t i n u i t y p l a n n i n g

D e f i n i n g r e c o v e r y o b j e c t i v e s ( RTO , R P O , a n d R L O )

D i s a s t e r r e c o v e r y b e s t p r a c t i c e s

bit.ly/subITacademy

Page 8: Subscription IT: Delivering High Performance, Availability and Scalability

Datacenter operations

T h e r i g h t d a t a c e n t e r f o r m i s s i o n - c r i t i c a l a p p l i c a t i o n s

P r i v a t e v s . p u b l i c v s . h y b r i d c l o u d a p p r o a c h e s

N e t w o r k i n f r a s t r u c t u r e a n d l a t e n c y

bit.ly/subIT bit.ly/subITacademy

Page 9: Subscription IT: Delivering High Performance, Availability and Scalability

Learn from those who’ve been there.

Strategies for Ongoing

Success in the Subscr ipt ion Economy

bit.ly/subIT bit.ly/subITacademy

Page 10: Subscription IT: Delivering High Performance, Availability and Scalability

Delivering High Performance, Availability and Scalability

f i n d t h i s g u i d e & s o m u c h m o r e a t b i t . l y / s u b I T a c a d e m y

bit.ly/subITacademy


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