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Page 1: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

Keith Brooks, VoiceRite Social Collaboration Practice Leader

[email protected] Twitter/Skype: lotusevangelist

Page 2: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

Who Is This Guy Talking to Me?

<- Co-Authored this book

Top 10 Blogger on

My Office

2x Speaker and #14 out of 100 Top Tweeters*

*= http://nextprinciples.com/nextprinciples-analyses-of-sugarcon-2012/

My Geek Friends http://blog.vanessabrooks.com/

http://www.slideshare.net/kbmsg

http://about.me/keithbrooks

Page 3: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

Since We Last We Spoke…

•  The Presidential Election •  The SF Giants Won the World Series •  Sandy was all about Danny until… •  The Miami Heat Won the NBA

Championship

Photos from (L) Entertainmentrundown.com and (R) ruvilla.com

Page 4: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

Today’s Topics

3) CEO Grooves

4) Happy Endings

2) CEO PR

1) CEO Evasion

Page 5: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

Let’s Revisit…What is Against You

•  CEO’s don’t care about using social media..usually

•  No Time for you •  Meetings and more meetings •  Broad plans on their minds •  To focus on urgent matters first •  Too many filters on the data they see

Photo from birdhouse.org

CEO EVASION

Page 6: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!
Page 7: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

http://mashable.com/2011/12/02/social-ceo-infographic/

Page 8: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

Up Next

3) CEO Grooves

4) Happy Endings 2) CEO PR

1) CEO Evasion

Page 9: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

Lipstick on a Pig or

•  Not always easy is it! •  The execs trust you…well I hope they do! •  Even Darth Vader could er, maybe not… •  Does your CEO email, newsletter, blog,

anything..like:

Comic from dilbert.com

CEO PR

Page 10: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

CEO Opportunities to Leverage SugarCRM

•  Disasters •  Sports Events •  Holidays •  Current Events* •  Industry Events •  Movie Themes •  Travel Tuesday^

*=Be Careful out There ^=Manic Monday or Freaky Friday

YES! This is Marketing 101… but how many of you have pitched these to your CEO?

Page 11: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

One Example

http://learn.mindjet.com/SuperstormSandy https://lonelybrand.com/blog/three-ways-brands-exercised-great-crm-following-hurricane-sandy/

Page 12: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

Next To Last Topic

3) CEO Grooves

4) Happy Endings

2) CEO PR

1) CEO Evasion

Page 13: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

It’s My Life

Taxman

Is there Anybody Out There?

Two out of Three Ain’t Bad

Did You Steal My Money

Page 14: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!
Page 15: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

Have a Nice Day

Getting Better

Wish You Were Here

Bat Out of Hell

The Real Me

Page 16: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

Help the CEO look …

Page 17: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

Last Topic

3) CEO Grooves

4) Happy Endings

2) CEO PR

1) CEO Evasion

Page 18: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

Practical Matters (Your Homework)

•  Create Templates •  Plan for the year in advance •  Give them a voice, find their angle •  Golf works, let me explain •  Make it EASY •  No, Seriously, very, very easy or.. •  Just do it for them

https://twitter.com/execgolfmag

Page 19: SugarCon 2013: Business Anti-Social: The Boss Needs SugarCRM, Give it To Them!

Thank You

Keith Brooks Twitter and Skype: Lotusevangelist

[email protected] about.me/keithbrooks Blog: blog.vanessabrooks.com


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