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Page 1: SunGard Quickship - Recovery Services

www.sungard.co.uk

QuickShip

Page 2: SunGard Quickship - Recovery Services

2© 2010 SunGard. | www.sungard.co.uk

QuickShip Overview

What is QuickShip?

An IT resource that can be shipped to a designated site for testing and invocation.

Page 3: SunGard Quickship - Recovery Services

3© 2010 SunGard. | www.sungard.co.uk

QuickShip Overview

Why use QuickShip?

Cost-effective IT equipment delivered in contracted timeframes

Purchase option on invocation

Testing can be in your home environment

Less disruption for staff duringan invocation

Savings on travel and subsistence costs for test and invocation

Lower subscription costs than ‘fixed’ site solutions.

Page 4: SunGard Quickship - Recovery Services

4© 2010 SunGard. | www.sungard.co.uk

QuickShip Overview

When to use QuickShip?

Loss of use of only part of IT resource

Loss of use of ITresource but building andinfrastructure still intact

Use of alternative siteafter disaster (own orSunGard’s).

Page 5: SunGard Quickship - Recovery Services

5© 2010 SunGard. | www.sungard.co.uk

Benefits

4 hour invocation response time

Contracted invocation delivery time for PCs, servers, TFT monitors, tape and disk

Server purchase option on invocation

Lower cost subscription than ‘fixed’ solutions

Faster deployment and recovery solution than ever

Technology refresh programme

13 week invocation period

Managed risk – will only support SunGard customers

Costed testing option in excess of anything currently offered.

Page 6: SunGard Quickship - Recovery Services

6© 2010 SunGard. | www.sungard.co.uk

Service Highlights

500 x 2.53GHz PCs with 15, 18 and 20 inch TFT screens

18 x 2.53GHz PC server

72 x Dual 3.2GHz servers

8 x Quad 2.8GHz servers

5 x 864Gb fibre attached disk units

Purpose built flight cases

Over 17Tb of storage

30 HP printers (20 mono, 10 colour)

…in addition to our considerable existing inventory.

Page 7: SunGard Quickship - Recovery Services

7© 2010 SunGard. | www.sungard.co.uk

Testing

Few customers use their full test allowance – so why pay for something you do not use?

Supported testing for the first day only (then telephone support)

Option for onsite support (Day 2 +)

Servers available for testing, are not available for invocation in less than 24 hours

Max of 20 servers per client that can be tested offsite (away from LTC or LRC)

More servers can be tested at LRC/LTC

Printers not available for testing (customer purchases on invocation).

Page 8: SunGard Quickship - Recovery Services

8© 2010 SunGard. | www.sungard.co.uk

QuickShip Response Time

0 minutes 30 minutes 24 hours8 hours

Customer calls SunGard

SunGard calls customer back

SunGard onsite at customer’s chosen

recovery site

QuickShipready to use


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