SYNERGY HOSPITALITY SOFTWARE
Front Office Management
Food & Beverage Management
Stores & Control Management
Financial Management
Membership Management
Banqueting &Event Management
Human Resources Management
CONTENTS
1. Front office Module
1.1Reservation………………………….……………………………..…………………..4
1.2 Reception desk …………………………………………………………………….5
1.3 Check in…………………………………………………………………..…………..5
1.4 Billing……………………………………………………………………………………5
1.5 Night audit……………………………………………………………..……….……5
1. 6 Guest history………………………………………………………..……………..5
1. 7 Reports…………………………………………………………………..………….5
1. 8 Housekeeping……………………………………………………………….……5
1.9 Laundry…………………………………………………………………………………5
Sample catalog…………………………………………………………………………..5
2. Financial Management Module
2.1Daily Revenue Report…………………………………………………………..7
2.2General Ledger……………………………………………………………………..7
2.3Account Receivables…………………………………………………………….7
2.4Account Payable…………………………………………………………………..7
3. Inventory Management Module
3.1Purchasing………………….........................................................7
3.2Stores management……………………………………………………………..7
3.4Food and Beverage Cost Control……………………………………………7
4. Food and Beverage Module
4.1Recipe Costing, Sizing and Write-up…………………………………….9
4.2Menu Sales Analysis……………………………………………………………9
4.3Requisition and Transfer Tracking……………………………………….9
4.4Multi-Profit Center Tracking………………………………………………..9
4.5Historical Reporting and Data Archive…………………………………9
4.6Liquor Tracking……………………………………………………………………9
4.7Intuitive and Easy-To-Use……………………………………………………9
4. 8Powerful Management Functionality…………………………………9
4. 9Synergy POS Hotel Integration…………………………………………..9
5. Membership Management Module
5.1Member accounting/management……………………………………...11
5.2Web Portal for Members……………………………………………………..11
5.3Food and Beverage……………………………………………………………...11
5.4Synergy Point of Sale {POS}………………………………………………...11
5. 5Banqueting and events……………………………………………………….11
5. 6Accommodation………………………………………………………………….11
5.7Intelligent Statistical Reporting……………………………………………11
6. Human Resources Management
6.1Personnel Management ……………………………………………………..12
6.2Payroll Accounting……………………………………………………..……….12
6.3Attendance Recording……………………………………………….………..12
7. Banqueting and Events management Module
7.1Event Planning…………………………………………………………………..12
7.2Event Registration……………………………………………………….…….12
Front office management modules
The Front Office provides crucial functionality that
allows a hotel to manage reservations, housekeeping
assignments, front desk operations, night audits,
cashier operations and much more. Guest charges
from the POS, Spa/gym/Sauna, Event Management
and Call Billing systems are posted online to the
guest folios, allowing front office staff to view the
most current guest balances.
.
Reservation
Reservation Module simplifies tasks of making a
reservation by providing areal-time online
information on room availability. The system is a
flexible central reservation system that can be
configured to suit any hotel size or reservation office
environment. The system shares common rate and
package handling so all rates can be built once with
finite rate details. Each guest can be assigned
multiple folios, which can in turn be user- defined to
contain specific charges from their room, telephone,
and other outlets.
Hotel status can be viewed from main screen with
easy Check in Check Out; Group management
operations; Walk-in reservations; Show room
availability at a glance to prevent double booking;
Register repeat guests by quickly retrieving
demographics, billing information, preferences, and
visit history; Manage reservations with arrival,
deposit, departure and room reports and much
more.
Reception desk
Reception Desk provides for a quick check-in for
individuals as well as groups. Integration with
Reservation, Sales and Marketing and Guest History
makes for accuracy and efficiency. Upon check-in,
receptionist can open multiple folios and set credit
limits; Check-ins can be made from Reservations
using Guest History as well as walk-in; Guest related
services such as issue of Safe deposit box, late check
out requests, Wake up calls and Guest messages are
handled
Check in
This feature offers an easy to use interface for guest
check in, enter guest information and allocate them
into the room. You can also change/exchange
rooms; view complete information of the guest i.e.
departure date, payments with their balances and
much more.
Billing
Cashiering module provides a comprehensive range
of functions to handle Posting of Checks and Room
Charges, Advances, Receipts, Refunds, Discounts,
etc. All transactions are properly audit-trailed;
Ability to register non-room guests; Ability to open
additional folios as required; Ability to transfer
charges from one folio to another etc
Night audit
Night Audit module allows the Night Auditor to
check all revenues and collection postings to ensure
accuracy and completeness of transactions. A user-
definable audit cut-off procedure allows all
operations of the hotel to continue without break
even when the audit and day close procedures are
going on. Auditor can make all postings that can be
made by the cashier; Integrates with Daily Revenue
reporting module to report revenue and collection
reports
Guest history
Guest Information module maintains a complete
history of guests in terms of their demographic and
visit details. It also allows history management by
way of merging, deleting or editing history.
Reports
This module should give a detailed idea of what is
happening in different areas within the hotel, i.e.
Daily Collection, Revenue and Rooming List Reports;
Daily Guest Balance Report; Daily Guest Arrival List;
Guest Folio and Receipts Hotel Statistics Report;
Night Audit Reports; Monthly Sales Report; Monthly
Other Charges Report; Monthly Statistics Report;
House Keeping Reports; Guest Stay Summary;
Monthly Travel Agent Commission Report; Password
protected reports; Invoice and receipt printing.
Synergy comes with inbuilt report writer and allows
for third party report writers integration.
Housekeeping
House Keeping department allows you to manage
your house keeping duties and specify whether or
not check in should be allowed this helps in
safeguarding against accidentally checking a guest
into a dirty room. This module also gives important
information like “Dirty, Out of order, Blocked room
for repair etc.” Such information not only increases
your front office efficiency but also increases your
customer’s satisfaction level. You can define house
keeping schedule for a day and assign rooms to
house keeping maids.
Laundry
This module helps to a streamline your laundry
department and tightly controls processing of your
guest’s laundry and hotel laundry. At any given
point in time, you can clearly know, how many
articles are supplied to laundry department, in what
form, how many are further sent out and how many
are delivered, you can also get reports as well as
post guest laundry charges to guest folio.
Financial Management Module
The Financial module is the backbone of Synergy
Hospitality where financial data from related
modules are transmitted seamlessly and
automatically into the respective accounts of the
General Ledger. It generates multiple user defined
reports other than the standard profit and loss,
balance sheet and budgets. The Financial module
automates internal accounting process and serves as
an auditing tool with storing of data from the Front
Office and Food and Beverage modules. The
Financial module computes transaction data and
prepares reports and journals, providing the finance
department with an efficient tool to manage profit
and loss, balance sheet and budgets.
Daily Revenue Report
This feature helps to account for Daily Revenue and
Collections; Print in a form of a report, with
comparisons with Budget, Month-to-date figures
and statistics; Automatic transfer of Revenue and
Collection data to GL based on used defined criteria
and much more.
General Ledger
General Ledger module is based on double entry
book keeping principles of accounting; Maintains
five basic day books: Bank, Cash, Sales, Purchase and
General Journal; Facilities for user-defined multiple
cash and bank accounts; Bank reconciliation and
much more.
Account Receivables
AR Module picks up data from basic books of
accounts; Allocate invoice-wise receipts at the time
of receiving or do it subsequently; Partial Payment,
Collection forecasting; Reminder letters etc.
Account Payable
AP Module picks up data from basic books of
accounts; Partial Payment, Check Writing, Bank
Reconciliation; Allocate bill-wise payments at the
time of making payment or do it subsequently.
Inventory Management Module
Synergy Inventory module records the details about
product, supplier, outlet, and customers thus
generating relevant Purchase Orders, Goods Receipt
Notice and much more wherever required. It also
reports stock transactions, stock movement,
transaction consolidation, section-wise stock, bin
card maintenance, so much more. Inventory module
is connected to other related modules e.g. Synergy
POS and recipe and menu modules which completes
the Food and Beverage management picture.
Purchasing
Purchasing module provides for raising Purchase
Requests, regular reorder lists or market lists.
Market List purchases are dealt with by maintaining
Rate Contracts. Other purchases go through the
process of generating invitations to quote, analysis
of the offers and preparation of purchase orders.
Stores management
Inventory Management supports Receiving against
Purchase Orders. Issues are made against
requisitions. Supplier billing information is passed on
to Purchase daybook. Automatic reorder lists are
prepared for regular items falling below reorder
levels. Analysis reports are available on purchase
frequency, pricing trends, consumption history etc.
Food and Beverage Cost Control
Compute food and beverage use and percentage
costs; arrange work lists in any order for counting
stock on hand, stock received; compare actual use to
ideal use and rank highest over- and under-used
items; Integration between Menu Engineering, POS
and Inventory; Recipe Costing, Sizing and Write-up;
Reports on Consumption & Variation
Purchase Request
Quotation
Market List
Rate Contract
Purchase Order
Stores and Control
Batch Authorization
Account Payables Control Ledger
Food and Beverage Module
Whether you run a bar, restaurant, night club,
bakery, commercial cooking, school, hospital,
nursing home or catering outlet, Synergy Food and
beverage offers you the chance to control your
business easily and efficiently. Synergy Food and
Beverage service is ideal for single or multi-site
operator. Synergy Food and Beverage is a
comprehensive module for:
Recipe Costing, Sizing and Write-up
Generates an accurate and up-to-date cost for
individual dishes and complete menus; automatically
recalculates the cost of all recipes when an
ingredient price changes; generates a stores
requisition list detailing both the ingredients and
quantities needed to produce a specific number of
portions of any menu.
Menu Sales Analysis
Menu sales, profit, cost history reporting for any
length of time; Report menu-item popularity, sales
and profit contributions and list by rank or
department; Log sales data in the same order as
printed by registers or add an optional direct POS-
link.
Requisition and Transfer Tracking
Allows multi-center operations with central
storerooms that need separate expense tracking;
Create requisitions, respond with transfer lists,
report summary and details and keep transfer
histories; Consolidate lists and POs for central
ordering.
Multi-Profit Center Tracking
Use the program in any number of your restaurants;
Keep unlimited related or unrelated operations;
Switch instantly between companies; Data-copying
for like-items in different locations.
Historical Reporting and Data Archive
Keep all data- purchases, usage, sales, etc., for all
time; Report any time span- any day to any day;
Compare any two time periods and check for trends;
Use historical data to forecast usage and sales; Track
sales, usage, and cost trends; Extract and export
data to standard ASCII files e.g. excel.
Liquor Tracking
Count full bottles and weights of partials; Track dead
bottles; Special key ratios: “vodka as % of sales”, etc.
Intuitive and Easy-To-Use
Synergy point of sale {POS} comes with both
standard mouse/keyboard driven and intuitive touch
screen which put the user in control, making
operating and customizing the system a breeze:
allowing you to decrease training time and increase
employee productivity. With Synergy POS, it’s easier
than ever to enter orders, manage guest bills, run
promotions and process payments. Whether you are
printing individual, combined or split bills, modifying
orders or transferring tables.
Powerful Management Functionality
Synergy POS comprehensive reporting package
allows you to keep track of all real-time sales results
and a host of other information. With the extensive
front-of-house reporting features like real-time sales
statitistics, product mix reports, per
employee/waiter/cashier sales reports.
Streamlined Order Processing
With Synergy POS, communication flows smoothly
and seamlessly from your waiting staff to the kitchen
staff. Captain orders, Voids, order changes and new
items can now be handled effortlessly through the
Synergy POS system, eliminating unnecessary delays
in serving customers, unnecessary trips to and from
the kitchen. And with Synergy menu item availability
feature.
Synergy POS Hotel Integration
For hotel operators an interface is available for
posting a restaurant/bar charge to the guest bill and
revenue totals to the hotel departments.
Membership Management Module
If the many aspects of running a membership
operation need to be integrated, Synergy
Membership System is the solution for you. Synergy
membership system represents the next generation
of membership management software. It fully
integrates every aspect of a club/facility/property,
from member accounts and food and beverage
management to meeting room scheduling. The
result: speedy, efficient and member-oriented
management.
Member accounting/management
Fully integrated member billing. This module deals
with all aspects of member billing, automated email
statements and batch payments. The system comes
integrated with Synergy Financials Module.
Web Portal for Members
With Synergy Web Member, your members can view
the most recent as well as past statements, using a
secure communications pronto. Members can also
book for facilities/events/meals from the comfort of
their homes on a 24/7 basis.
Food and Beverage
System seamlessly integrates with the Synergy Food
and Beverage module which come with (POS,
Restaurant orders, kitchen monitor, recipe,
inventory) allowing multiple payments including
posting bills on a membership account.
Synergy Point of Sale {POS}
Available in the system to allow for sundry and
services sales integration with the Synergy Food and
Beverage System
Banqueting and events
For clubs with a significant events business, a
powerful banquet and events module is available.
This module manages meeting room availability.
Accommodation
Many clubs offer accommodation, so the "best of
breed" hotel management module is available.
Synergy Reservations module which deals with all
aspects of rooms management, front desk
operation, housekeeping, member reservations and
creates function sheets and Contracts, dealing with
all aspects of event management.
Intelligent Statistical Reporting
System comes with not only a customizable report
write but also over 20 pro-configured reports
including members list, member payments
summary, and member expiry. This reporting system
will become one of the most important tools that
you have to help you make key business decisions.
Banqueting and Events management
Module
Manage the booking and reservation of banquets in
your property with well designed module and
detailed reporting to support it, track audio-visual
and other equipment needs, coordinate the
provision of services from the food and beverage
department, and simplify the process of billing
clients for services provided
Event Planning
Create multiple events, stages, create and assign
tasks, track task status
Event Registration
Event registration(attendant profile, badges, meal
vouchers, certificates), Event Accommodation
Management, Attendants Itenary
Management(Tours and Travel), Event
Payments(Receivables, Payable’s), Event
Sponsorship Management e.g. grand’s, Exhibitors
Management, Event Suppliers Mgt, Event Budgeting,
Events Document manager(document submission,
approval, dispatch and sharing) e.g. for abstracts,
event reporting etc.
.
Human Resources Management
Synergy has an in-built, customizable Human
Resource Management Module which meets the
needs and reporting requirements of the
organization.
Personnel Management
Personnel module records employee demographic
details, academic history, previous employments,
dependent details, current employment evaluations,
company facilities etc. It maintains records of
employee and dependent documents, expiry dates
and possession information
Payroll Accounting
Payroll accounting module computes salaries and
benefits based on attendance and employee rate
structure; User defined Attendance heads, Earning,
Deduction and Accrual heads; Define multiple
templates for attendance entry; Define multiple
templates for pay structure; Interface with General
Ledger allows Payroll costs to be posted to General
Ledger
Attendance Recording
Synergy hospitality software can interface with any
type of attendance recording equipment, reading
the attendance directly to allow the user to create
an attendance register. This information can then be
edited and attendance data uploaded directly into
the payroll module.