Defining Digital Engagement for Higher Education
Upgrading to 8Planning for success!
Conor Farrell & Barry Flannery
T44U 2015 – Upgrading to 8 – Conor Farrell, Barry Flannery, TERMINALFOUR Client Support 2
•Why upgrade from v7 to v8?
•What you should do in advance
•What you should do post upgrade
• How to upgrade from v7 to v8
• Things to watch out for
Introduction
Introduction
“Successful planning is planning for success.”- Conor, in a moment of corporate madness.
T44U 2015 – Upgrading to 8 – Conor Farrell, Barry Flannery, TERMINALFOUR Client Support 3
TERMINALFOUR v8 statistics
TERMINALFOUR v8 statistics
Are testing v8:
17
About to go live on v8:
10
Have site live on v8:
4
Releasing 8.1.0001
November 16th 2015
Released 8.0.0004 (GA)
July 1st 2015
T44U 2015 – Upgrading to 8 – Conor Farrell, Barry Flannery, TERMINALFOUR Client Support 4
• As with all major software releases there were some initial teething issues.
• Since the summer we’ve been able to iron out these creases
•We’re now on track for the release of v8.1
• Thank you to our early adopters for their feedback and for helping us get to where we are today.
Teething issues
Thank You to Our Early Adopters
T44U 2015 – Upgrading to 8 – Conor Farrell, Barry Flannery, TERMINALFOUR Client Support 5
• Improved user experience
• Enhanced Direct Edit
• Integrated Google Analytics metrics
• Brand new Form Builder engine
• Or, do you simply want the latest and greatest?
Make sure you’re upgrading for the right reasons
Preparation
Prep: Why are you upgrading?
T44U 2015 – Upgrading to 8 – Conor Farrell, Barry Flannery, TERMINALFOUR Client Support 6
• There are substantial UI differences between v7 and v8
• Are your less experienced users ready for this change?
• Have you spoken with our Learning & Development team?
Are you and your team ready for this journey?
Preparation
Prep: Training
T44U 2015 – Upgrading to 8 – Conor Farrell, Barry Flannery, TERMINALFOUR Client Support 7
• Scheduling is important
• Avoid busy times and deadlines
• Typically a v8 upgrade can take half a day
• Users will not be able to use the system for the duration
How long is this going to take anyway?
Preparation
Prep: Downtime
T44U 2015 – Upgrading to 8 – Conor Farrell, Barry Flannery, TERMINALFOUR Client Support 8
• Testing is a vital part of your upgrade plan
• Ensure all of your day-to-day activities perform as expected
• Have a test plan
• Consider getting a test environment
• Encourage feedback from your users
• Talk to us! We’re here to help!
Getting acquainted with TERMINALFOUR 8
Preparation
Prep: Testing
T44U 2015 – Upgrading to 8 – Conor Farrell, Barry Flannery, TERMINALFOUR Client Support 9
•Make sure you have your backups in place
• Test them, can you restore from them?
• If TERMINALFOUR host your CMS then we’ll be taking care of this for you
Have your safety net ready just in case - always
Preparation
Prep: Backups
“Remember, backups are not just for Christmas!”
T44U 2015 – Upgrading to 8 – Conor Farrell, Barry Flannery, TERMINALFOUR Client Support 10
• TERMINALFOUR v8 has greater system requirements than before
• Our supported platforms have also changed
• You may need to invest in your infrastructure
• Are you being forced to upgrade anyway, ex: Win 2003 to 2012?
Do you need an excuse to buy new stuff?
Preparation
Prep: Resources
T44U 2015 – Upgrading to 8 – Conor Farrell, Barry Flannery, TERMINALFOUR Client Support 11
• To give you a quick overview of the upgrade processes
• This will be quick, it’s a small collection of content and pages
• Upgrade from 7.4.0004 to 8.0.0008
What could possibly go wrong…
Live upgrade demo
Live upgrade time!
T44U 2015 – Upgrading to 8 – Conor Farrell, Barry Flannery, TERMINALFOUR Client Support 12
Some Dos and Don’ts
Some Dos and Don’ts
DON’Ts
Rush into this
Ignore backups
Ignore user feedback
Panic!
DOs
Plan resources well
Have the right people
Test; thoroughly
Talk to us!
T44U 2015 – Upgrading to 8 – Conor Farrell, Barry Flannery, TERMINALFOUR Client Support 13
?!
Questions?
Questions? Comments?