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SPR13FST1413OO1FuneralServiceEthics&Law(MSVCC)
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Which of the following should not be discussed in the funeral arrangements conference?
Vital statistics
Educational programs
Alternatives to the traditional funeral
General price list
Question 11 points SavedSaved
Ethics is probably best defined
as the discipline dealing with moral duty and obligation.
one's personal conduct in recognizing the dignity of mankind.
maintaining a non-judgmental attitude toward one's clientele.
a code assumed by the funeral profession.
Question 21 points SavedSaved
Which of the following denotes good professional ethics in community relationships?
Frequenting the local drug dealer
Speaking to a local church group
Playing poker at the local tavern
Joining the local KKK chapter
Question 31 points SavedSaved
When making pre-need arrangements, a good ethical practice is to
make changes to the final agreement after the family has left.
leave most spaces blank so the funeral director can make any changes needed.
secure all funeral home records in a safe place.
give all documentation to the press.
Question 4 1 points SavedSaved
Question 51 points SavedSaved
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Service selection
Custody and/or trusteeship of property
Confidential responsibility
Financial circumstances
A carrier owned by a shipper for the purpose of shipping its own goods is
a public carrier.
a progressive carrier.
a prohibited carrier.
a private carrier.
Question 61 points SavedSaved
A reason or desire that acts as a catalyst to spur one to a specific action is called
a motive.
empathy.
situational ethics.
a philosophy.
Question 71 points SavedSaved
A funeral home's family car is considered a
public carrier.
private carrier.
common carrier.
freight carrier.
Question 81 points SavedSaved
All of the following ethical standards apply to the deceased while under the care of the funeralhome or embalming service EXCEPT
thoroughness in the preparation of the body.
there should be concern for the dignity of the deceased body.
confidentiality and privacy policies should be maintained.
embalming should be completed as quickly as possible without regard to proper case analysis.
Question 91 points SavedSaved
In regard to employer-employee relationships, the ethical funeral director should
not be concerned with healthy work conditions.
try to hire all employees.
provide thorough training.
tell his employees their faults in front of others.
Question 101 points SavedSaved
A term for blood kin is
consideration
Question 111 points SavedSaved
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relations.
consanguinity.
up-line.
The most positive sign of death isdecomposition.
degeneration.
cremation.
lack of breath.
Question 121 points SavedSaved
Which of the following terms is defined as having a sense of honor, and fair dealing?
Motives
Morality
Honesty
Ethical
Question 131 points SavedSaved
Kohlbergs stage of moral development in which the individual is characterized as notunderstanding the rules or feeling a sense of obligation to them is the
pre-moral stage.
pre-conventional stage.
post-conventional stage.
conventional stage.
Question 141 points SavedSaved
When a person dies without a will, he is said to die
testate.
intestate.
executor.
administrator.
Question 151 points SavedSaved
Which of the following is a consideration in the funeral director's community relationships?
The relationship with his or her own family
The funeral director's honesty
The funeral director's relationship with the clergy
The funeral director's citizenship
Question 161 points Save AnswerSave Answer
Which of the following is not considered to be consanguineous?
A brother
A mother
Question 171 points Save AnswerSave Answer
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The wife
A father
A person receiving a gift of real estate in a will is
a legatee.
a devisee.
an executor.
an administrator.
Question 181 points Save AnswerSave Answer
All of the following would be considered part of a funeral director's individual/personal ethicsEXCEPT
his or her citizenship.
his or her relationship to allied professions.
his or her integrity.
his or her honesty.
Question 191 points Save AnswerSave Answer
Perjury is
silence.
false testimony.
duress.
undue influence.
Question 201 points Save AnswerSave Answer
With regard to colleagues, an ethical funeral director should be willing to do all the followingEXCEPT
share profits with less fortunate funeral directors.
share personnel and equipment.
develop his or her professional image.
become involved in professional associations.
Question 211 points Save AnswerSave Answer
All of the following are examples of Kohlberg's stages of moral development EXCEPT
the pre-conventional stage.
the conventional stage.
the pre-moral stage.
the moral stage.
Question 221 points Save AnswerSave Answer
If a funeral director receives the remains from another funeral home and the conditions arebelow standard, he should
call the local health officer without delay.
report it to the secretary of the Board of Funeral Directors and Embalmers.
Question 231 points Save AnswerSave Answer
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call the sending funeral home.
attempt to make the remains presentable before viewing.
Which of the following terms means related, as in related professions?
Clients
Allied
Interns
Employees
Question 241 points Save AnswerSave Answer
Which of the following is an ethical consideration in regard to the care of the deceased body?
Cleanliness of facilities
Entrusted care by the family
Accuracy of business and family records
Personal appearances
Question 251 points Save AnswerSave Answer
The person who receives the proceeds from an insurance policy is called the
underwriter.
policy holder.
beneficiary.
indorser.
Question 261 points Save AnswerSave Answer
Kohlberg's stage of moral development in which moral reasoning is based on reward and punishmentfrom those in authority is the
pre-moral stage.
pre-conventional stage.
post-conventional stage.
conventional stage.
Question 271 points Save AnswerSave Answer
A philosophy that does not focus on the worship of a god or gods is considered to be
non-theistic.
pre-conventional.
polytheistic.
conventional.
Question 281 points Save AnswerSave Answer
Which of the following is a rule of ethical conduct that is found in most major religions?
The Pre-moral Rule
The Divine Rule
The Platinum Rule
Question 291 points Save AnswerSave Answer
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The Golden Rule
Which of the following is a reason to have continued education in funeral service?
Good way to meet different people
It reinforces to the employee that you're not as smart as you think
Good for self improvement
Good way to take a vacation at the business's expense
Question 301 points Save AnswerSave Answer
The law states that every person has a right to a
decent burial.
casket.
vault.
funeral.
Question 311 points Save AnswerSave Answer
A stage of moral development in which the expectations of the social group family, community,and nation) are supported and maintained is known as the
pre-conventional stage.
post-conventional stage.
pre-moral stage.
conventional stage.
Question 32 1 points Save AnswerSave Answer
In regards to competitive relationships, which of the following is not a good ethical practice?Good community image
Defamation of competitor
Understanding
Cooperation
Question 331 points Save AnswerSave Answer
A trade embalmer acts as
an employee.
an employer.
an hourly worker.
an independent contractor.
Question 341 points Save AnswerSave Answer
All of the following statements are true of ethics EXCEPT
that ethics are imposed externally.
that a standard of ethics is concerned with motives.
that ethics is concerned with the interest of society.
that ethics is concerned with the interest of the individual.
Question 351 points Save AnswerSave Answer
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Damages in excess of those required to compensate the plaintiff for the wrong done are
compensatory.
liquidated.
nominal.
punitive.
Question 361 points Save AnswerSave Answer
A surviving spouse may avoid being written out of a will by invoking
the statute of descent.
the statute of ademption.
the inheritance statute.
the federal estate statute.
Question 371 points Save AnswerSave Answer
The filing and proving of the will following death is called
lawsuit.
accounting.
probate.
specific performance.
Question 381 points Save AnswerSave Answer
Which of the following is considered to be a component of a funeral director's individualrelationships?
His or her relationship with family
His or her relationship with a florist
His or her relationship with the clergy
His or her relationship with the military
Question 391 points Save AnswerSave Answer
In reference to ethics, advice given to someone else to help them with a problem is termed
counseling.
stipulating.
motivating.
situational ethics.
Question 401 points Save AnswerSave Answer
The power or authority which each court has to hear cases is called its
forbearance.
disaffirmance.
jurisdiction.
judicial power.
Question 411 points Save AnswerSave Answer
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When a funeral director makes funeral arrangements with a family, he should
divulge confidential information regarding the arrangements.
be factual and knowledgeable.
serve the family "better" if they purchase an expensive casket.
advise the family as to what casket they
Question 421 points Save AnswerSave Answer
Quasi-property means
property.
never property.
illicit property.
almost property.
Question 431 points Save AnswerSave Answer
The ethical funeral director should
decline to provide services for a person from a different community.
always charge a fee for aftercare-counseling.
provide professional service to all who apply.
take care of the remains of only those who can afford his or her services.
Question 441 points Save AnswerSave Answer
An oral will stated to a witness is a
formal will.
holographic will.
nuncupative will.
publication.
Question 451 points Save AnswerSave Answer
When a funeral director has the personal effects of a dead human body in his possession, he isproperly termed a
bailee.
bailor.
custodian.
consignee.
Question 461 points Save AnswerSave Answer
If a person complies with the laws of his or her community solely because of fear of going toprison, which stage of Kohlberg's moral development are they complying with?
The pre-moral stage
The pre-conventional stage
The moral stage
The conventional stage
Question 471 points Save AnswerSave Answer
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The ethical funeral director should not
advise each family what casket they should select.
treat all families the same, regardless of the merchandise and service purchased.
dispose of personal effects according to the wishes of the family.
keep discussions with families confidential.
Question 481 points Save AnswerSave Answer
The legal status of a dead human body known as the property theory is
sometimes used in this country.
never used in this country.
always used in this country.
infrequently used in this country.
Question 491 points
Save AnswerSave Answer
The power of government to take private property against the objection of the owner for a publicpurpose is
annexation.
eviction.
eminent domain.
encumbrance.
Question 501 points Save AnswerSave Answer
In regards to the no-property theory, the dead body was under the control of the
family.
courts.
church.
king's regents.
Question 511 points Save AnswerSave Answer
Embalming is a form of
necrophilia.
necrosis.
mutilation.
religious rite.
Question 521 points Save AnswerSave Answer
In regard to professional boards, the ethical funeral director should:keep up with changes in the law
only abide by the rules that he agrees with.
keep a good working relationship with individual board members.
support all board rules and regulations
Question 531 points Save AnswerSave Answer
1 oints
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All of the following would be considered components of an ethical funeral director's employer-employee relationship EXCEPT
continuing education.
the employee's religious background.
personal appearance.
training.
uest on
Exhumation is a term fordisinterment.
disposal.
interment.
burying.
Question 55
1 points Save AnswerSave Answer
Common law is based on
customs.
legacies.
written law.
trust.
Question 561 points Save AnswerSave Answer
Which of the following is not a good personal ethical trait?
Honesty
Infidelit
Good citizenship
Community service
Question 571 points Save AnswerSave Answer
Of the following, under normal circumstances, the ones) having the primary right to controlfinal disposition of a deceased person is
brothers and sisters.
grandparents.
children of legal age.
parents.
Question 581 points Save AnswerSave Answer
Which of the following is not a good example of ethical employer-employee relationships?
Favoritism
Healthy working conditions
Adequate compensation
Professional personal appearance
Question 591 points Save AnswerSave Answer
uestion 601 points Save AnswerSave Answer
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The state Attorney General of a given state requires a $10 fee for each pre-need contract
written. This would be an example of
a value.
a philosophy.
a law.
a more.
In maintaining a high standard of conduct with a competitor, the funeraldirector would be wise to
stress employee continuing education.
provide complete privacy in the preparation of the body.
respect the bereaved family's choice of funeral establishment.
refrain from fraudulent business practices
Question 611 points Save AnswerSave Answer
A punishable offense against society is defined as a
felony.
tort.
crime.
misdemeanor.
Question 621 points Save AnswerSave Answer
A dead human body
is subject to replevin.
may be sold.
is not property in a real sense.
may be held as security.
Question 631 points Save AnswerSave Answer
Which of the following is not considered ethical in regard to the deceasedbody?
Professional procedures
Allowing a personal friend to watch an embalming procedure
Care and concern for the dignity of the deceased body
Cleanliness
Question 641 points Save AnswerSave Answer
Which of the following is an allied professional or service that the ethical funeral director isprofessionally concerned with?
Postal service
Teamsters union
Organ donation
Internal revenue service
Question 651 points Save AnswerSave Answer
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An addition or modification of a will is known as a
gift.
letters testamentary.
deed.
codicil.
Question 661 points Save AnswerSave Answer
The major source of mortuary law is
common law.
civil law.
cannon law.
church law.
Question 67
1 points Save AnswerSave Answer
A person who dies leaving a valid will is called a
testator.
intestate.
administrator.
donor.
Question 681 points Save AnswerSave Answer
With respect to ethics, the term citizenship refers to
the country lived in or a person's claim to national origin.
the behavior or character of an individual viewed as a member of society.
the cultural heritage or identity of a group based on language or national origin.
abstract patterns of living and dying which are learned directly or indirectly.
Question 691 points Save AnswerSave Answer
In regard to employer-employee relationships, the ethical funeral directorshould
hire only male interns, due to weight lifting requirements.
ignore suspected falsified records of potentially outstandingemployees.
provide environmentally safe working conditions,
overlook incomplete record-keeping by interns, provided they haveadequateembalming skills.
Question 701 points Save AnswerSave Answer
In regard to an ethical funeral director's relationship with his competitors, which of thefollowing is considered a proper goal?
Defamation
Gossip
Selfishness
Cooperation
Question 711 points Save AnswerSave Answer
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A person appointed by the court to oversee the estate of an intestate is called
heir.
executor.
legatee.
administrator.
Question 721 points Save AnswerSave Answer
Which of the following is an ethical obligation that a funeral director owes to his professionalassociation?
Non-participation
Let other members do all the work
Participate in continuing education
No need to attend regular meetings
Question 73 1 points Save AnswerSave Answer
With regard to the dead human body, the courts have adopted aquasi-property theory.
personal property theory.
mixed property theory.
real property theory.
Question 741 points Save AnswerSave Answer
Which of the following is not good ethical behavior in regard to treatment of the deceased?
Thoroughness of preparation of the deceased
Concern for the dignity of the deceased
Cleanliness
Necromania
Question 751 points Save AnswerSave Answer
The condition of an estate of a deceased person which is unable to pay the debts of the decedentand/or the estate is referred to as being
solvent estate.
intestacy per stirpes.
intestacy per capita.
insolvent estate.
Question 761 points Save AnswerSave Answer
Another term for autopsy is
exhumation.
exhibited.
necropsy.
necrobiosis.
Question 771 points Save AnswerSave Answer
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A philosophy that focuses on the worship of a god or gods is called
a theistic philosophy.
a pre-moral philosophy.
Kohlberg's philosophy.
a non-theistic philosophy.
Question 781 points Save AnswerSave Answer
Which of the following consists of the rules, ideas, and the beliefs shared by members ofsociety for living and dying, which are learned directly or indirectly?
Ethics
Philosophy
Culture
Religion
Question 79
1 points Save AnswerSave Answer
Fidelity to moral principles is the definition of
honesty.
integrity.
morality.
ethics.
Question 801 points Save AnswerSave Answer
Which of the following is an example of unethical publicity?
Dignified commercials
Printed advertisements
Goodwill
Fraudulent promotion
Question 811 points Save AnswerSave Answer
When dealing responsibly with the media, an ethical funeral director should
be discrete in the information he or she releases.
answer all questions proposed by a known member of the press.
refuse to answer any questions proposed by the media.
relate only positive facts concerning the deceased.
Question 821 points Save AnswerSave Answer
According to Kohlberg, stage of moral development in which the individual considers universalmoral principles which supersede the authority of the group is called
premoral stage.
pre-conventional stage.
post-conventional stage.
conventional stage.
Question 831 points Save AnswerSave Answer
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In his ethical obligations to various professional associations, the funeral director should
strive toward self-improvement.
discredit his competitors.
urge professional solidarity.
influence family choices and desires.
Question 84 ave nswer
If a person considers universal moral principles to supersede the authority of the group, he orshe is complying with which of Kohlberg's stages of moral development?
The post-moral stage
The post conventional stage
The pre-moral stage
The moral stage
Question 851 points Save AnswerSave Answer
A personal representative of the decedent appointed in the will to carry out the provisions ofthe is called
devisee.
administrator.
executor.
surrogate.
Question 861 points Save AnswerSave Answer
The cultural heritage or identity of a group, based on factors such as language or country oforigin is known as
citizenship.
culture.
race.
ethnicity
Question 871 points Save AnswerSave Answer
In choosing your source of supply of caskets, the most important qualification of themanufacturer is
a sales representative who keeps you informed regarding your competitor
a policy of standing behind their product
buy from all companies to maintain your "nice guy" image.
buy from the largest manufacturers only
Question 881 points Save AnswerSave Answer
Which of the following is not an allied profession or service to the funeral industry?
Banking professional
Social workers
Vital statistics
Nurses
Question 891 points Save AnswerSave Answer
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With personal effects of a deceased in his custody, the ethical funeral director should not
consult the family as to their proper disposition.
treat the effects with extreme care.
place them in a bag and leave them in the preparation room.
inventory each item to protect the funeral home's liability.
Question 901 points Save AnswerSave Answer
All of the following would be considered fiduciary components of pre-funded funeral arrangementsEXCEPT
maintaining the privacy and security of the arrangements.
determining the funding methods.
the commissions associated with the arrangements.
disclosures.
Question 91
1 points Save AnswerSave Answer
Which of the following would be a part of a funeral director's individual/personal ethics
dishonesty.
deceit.
selfishness.
professionalism.
Question 921 points Save AnswerSave Answer
Which of the following is considered unethical publicity for a funeral director?
Privacy in information
Continuing education
Misrepresentation in warranties
Personal obligation to written agreements
Question 931 points Save AnswerSave Answer
Which of the following would be an ethical obligation to your professional association?
To share time and talents
Create dissent among members
Spend budgeted association funds for personal use
Use association for personal gains
Question 941 points Save AnswerSave Answer
When a funeral director has a dead human body in his care, he is properly termed a
bailee.
bailor.
custodian.
consignor.
Question 951 points Save AnswerSave Answer
1 points Save AnswerSave Answer
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All of the following would be considered an allied service EXCEPT
the clergy.
a public agency.
a florist.
a cemeterian.
An ethical funeral director is expected to be knowledgeable and give factual representation ofall of the following EXCEPT
disposition options.
merchandise selections.
financial issues.
all known religious practices.
Question 971 points Save AnswerSave Answer
In recognizing ethical standards in his professional responsibility to the press, the funeraldirector
must abide by state board rules and regulations.
should exemplify a positive image of funeral service.
should exercise prudent operational and management procedures.
must exercise discretion in releasing confidential information.
Question 981 points Save AnswerSave Answer
A system or code of morals of a particular philosopher, religion, group, or profession is called|
code of ethics.
metaphysics.
philosophy.
ontology.
Question 991 points Save AnswerSave Answer
Which of the following is a good ethical behavior in regard to treatment of the deceased?
Allow anyone in the preparation room who wishes to view an embalming operation.
Joke about the remains in order to release tension.
Cleanliness in the preparation room.
Make large incisions to expose a large portion of the vessels.
Question 1001 points Save AnswerSave Answer
With respect to pre-need funeral arrangements, all of the following records should be kept onfile at the funeral home except
oral wishes of the client.
preferences of family members who have not signed the contract.
the pre-need funeral contract.
the price descriptions and the price list of the merchandise chosen.
Question 1011 points Save AnswerSave Answer
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When a dead human body is in the mortuary, the funeral home is said to have
actual custody.
constructive custody.
present custody.
contract of custody.
Question 102 ave nswer
A probate court is concerned with
titles.
bodies.
crimes.
wills.
Question 1031 points Save AnswerSave Answer
A dead human body used for anatomical study is a
corpse.
cravat.cadaver.
crevice.
Question 1041 points Save AnswerSave Answer
The highest court of the land in the United States is the
state supreme court.
appeals court
superior court.
U.S. Supreme court.
Question 1051 points Save AnswerSave Answer
As a rule, the right of decent disposal belongs to the
next of kin.
state.
surviving spouse.
country.
Question 1061 points Save AnswerSave Answer
The set of values, ideas, and opinions of an individual or group is known as
ethics.
law.
religion.
philosophy.
Question 107 1 points Save AnswerSave Answer
Question 1081 points Save AnswerSave Answer
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A e rm a s synonymous w e ca , an a r e ers o e cus oms, va ues, an s an ar s opractice of a group, age, or theory intended to be timeless is
integrity.
honesty.
moral.
philosophical.
Law is defined as
the mores of society.
the rules that govern society.
a set of values, ideas, and opinions of society.
a cultural pattern of behavior.
Question 1091 points Save AnswerSave Answer
Which of the following is a desirable characteristic of an ethical funeral director?
Likes to gossip about competitors
Compassionate
Divulges confidential information
Question 1101 points Save AnswerSave Answer
All of the following are true of laws EXCEPT
they are concerned with conduct.
they are imposed internally.
they are concerned with the interest of society.
they are concerned with acts.
Question 1111 points Save AnswerSave Answer
A dead human body is said to be
real property.
quasi-property.
personal property.
actual property.
Question 1121 points Save AnswerSave Answer
The branch of philosophy dealing with values relating to human conduct, with respect to therightness and wrongness of certain actions and to goodness and badness of the motives and endsof such actions is
religion.
ethics.
sociology.
psychology.
Question 1131 points Save AnswerSave Answer
When with a family during an arrangement conference, it is good ethical practice to
rovide the famil with documentation of all business transactions.
Question 1141 points Save AnswerSave Answer
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demand that the family use your flower shop.
guide the family to the mid-line casket sales.
inform the family of all gossip heard about the deceased.
The laws of city councils are called
statutes.
ordinances.
torts.
constitutions.
Question 1151 points Save AnswerSave Answer
Moral principles that vary with circumstances are referred to as
values.
situational ethics.
motives.
situational norms.
Question 1161 points Save AnswerSave Answer
Common law developed in
England.
Egypt.
Bulgaria.
Mexico.
Question 1171 points Save AnswerSave Answer
What is good and moral in business transactions is the definition of
the Golden Rule.
a code of conduct.
business ethics.
business regulations.
Question 118 1 points Save AnswerSave Answer
With respect to the funeral industry, private and governmental agencies are examples of
allied services.allied professions.
alien services.
alien professions.
Question 1191 points Save AnswerSave Answer
Which of the following would be the best example of ethnicity?
Native American
Asian
Question 1201 points Save AnswerSave Answer
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ew s
Caucasian
A written disposition of property, real or personal, to take effect at the death of anindividual is called a
will.
lease.
deed.
promissory note.
Question 1211 points Save AnswerSave Answer
A culturally entrenched pattern of behavior made up of sacred beliefs, emotional feelingsaccompanying the beliefs, and overt conduct, presumably implementing the beliefs and feelings,is known as
philosophy.
a code of ethics.
philosophy.
religion.
Question 1221 points Save AnswerSave Answer
Beliefs that are held in high esteem are
values.
norms.
laws.
rules.
Question 1231 points Save AnswerSave Answer
Oral contracts are
unenforceable.
spoken.
void.
voidable.
Question 124 1 points Save AnswerSave Answer
The highest court of a state is the
court of appeals.state supreme court.
superior court.
court of original general jurisdiction.
Question 1251 points Save AnswerSave Answer
The decision of a jury is the
warrant.
summons.
Question 1261 points Save AnswerSave Answer
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u gmen .
verdict.
A declaration or public statement of professional standards of right and wrong conduct definesan)
code of conduct.
code of ethics.
philosophy.
ethnicity.
Question 1271 points Save AnswerSave Answer
Principles of morality, including both the science of good and the natureof right is
etiquette.
eucharist.
ethics.
evidence.
Question 1281 points Save AnswerSave Answer
The term synonymous to a dead body is
skeleton.
cremains.
corpse.
putrefaction.
Question 1291 points Save AnswerSave Answer
A carrier that transports goods or persons for a fee for all who apply for the services and
without discrimination is called aconsignment carrier.
private carrier.
common carrier.
contract carrier.
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