Island-wide Voice and Data Island-wide Voice and Data Network for the Emergency Network for the Emergency
Agencies of MauritiusAgencies of Mauritius
An IntroductionAn Introduction
20 July 200520 July 2005
Heyhoka ConsultingHeyhoka Consulting
SUMMARYSUMMARY1.1. Current SituationCurrent Situation
2.2. A New StandardA New Standard
3.3. Share and CooperateShare and Cooperate
4.4. Opportunity to ReorganiseOpportunity to Reorganise
5.5. New Tools to Serve, Protect and InterveneNew Tools to Serve, Protect and Intervene
6.6. Proposals - Operating and Business ModelsProposals - Operating and Business Models
7.7. Project ExecutionProject Execution
8.8. ConclusionConclusion
Current SituationCurrent Situation
1)1) Budget allocated to each agencies according to priority level established Budget allocated to each agencies according to priority level established by Government.by Government.
2)2) Less effective solutions to other agencies due to funding priority.Less effective solutions to other agencies due to funding priority.
3)3) Heterogeneous networks individually operated by each agencies.Heterogeneous networks individually operated by each agencies.
4)4) No maintenance and upgrading - Frequent non-availability of service.No maintenance and upgrading - Frequent non-availability of service.
5)5) Inadequate range, eavesdropping, voluntary or involuntary jamming, one-Inadequate range, eavesdropping, voluntary or involuntary jamming, one-way only voice communication.way only voice communication.
6)6) No nationwide coverageNo nationwide coverage
7)7) Spectrum wastageSpectrum wastage
8)8) Analogue or hybrid digital / analogue solutions.Analogue or hybrid digital / analogue solutions.
What a digital network brings What a digital network brings compared to an analogue one?compared to an analogue one?
• Efficient communication
• Secure communication
• Available communication
• Clear communication
A New StandardA New Standard
Vital for Emergency AgenciesVital for Emergency Agencies
What about commercial digital What about commercial digital networks?networks?
GSM / GPRS / CDMA 2000GSM / GPRS / CDMA 2000 Public mobile networks do not fulfill all public safety
requirements.
Public mobile networks are developed to meet the demands of consumers, which are very different from those of public safety organisations.
Public cellular networks cannot provide guaranteed coverage, access, or resilience, not only during disasters but at other times as well.
Low switching and search time.
A New StandardA New Standard
TETRA is an abbreviation of TErrestrial Trunked RAdio.
It has been defined and approved by the EuropeanTelecommunications Standards Institute (ETSI) to be the only official
European Standard for digitalProfessional Mobile Radio (PMR).
Accordingly, TETRA is a global standard for radio communication in the same way that GSM is to the mobile telephony standard.
A New StandardA New Standard
TETRATETRATETErrestrial rrestrial TRTRunked unked RARAdiodio
A New StandardA New Standard
• Official European Standard for Digital Professional Mobile Official European Standard for Digital Professional Mobile RadioRadioUpdating to current norms and standardsUpdating to current norms and standards
• Standardization of systems and terminals of different Standardization of systems and terminals of different manufacturersmanufacturersLow operating costLow operating cost
• Push and TalkPush and Talk
• Optimisation of the radio spectrumOptimisation of the radio spectrumNo RF wastageNo RF wastage
• Greater capacity in data transmission.Greater capacity in data transmission.Multimedia applicationsMultimedia applications
TETRATETRATETErrestrial rrestrial TRTRunked unked RARAdiodio
A New StandardA New Standard
• Total confidentiality in communicationsTotal confidentiality in communicationsAir interface encryption or end-to-end encryptionAir interface encryption or end-to-end encryption
• Possibility of interconnection between different networksPossibility of interconnection between different networksPSTN, GSM, 3G, CDMA 2000PSTN, GSM, 3G, CDMA 2000
• Duplex callsDuplex calls
• Automatic fall backAutomatic fall backNetwork to terminal to terminalNetwork to terminal to terminal
• Interconnection to IP networksInterconnection to IP networksRemote access to databasesRemote access to databases
TETRATETRATETErrestrial rrestrial TRTRunked unked RARAdiodio
A New StandardA New StandardTETRATETRA
TETErrestrial rrestrial TRTRunked unked RARAdiodio
CHANNELS AVAILABLE
Virtual Radio Networks within ONE Physical NetworkVirtual Radio Networks within ONE Physical Network
ON
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ON
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ET
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ON
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ON
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ParamilitaryParamilitary HelicopterHelicopter Coast GuardsCoast GuardsPolicePolice FireFire AmbulanceAmbulance
A New StandardA New Standard
HelicopterHelicopter
PolicePolicePolicePolice
FireFire
AmbulanceAmbulance
ParamilitaryParamilitary
Coast GuardsCoast Guards
PRIVATE NETWORKSPRIVATE NETWORKS
ONEONEDEDICATED DEDICATED NETWORKNETWORK
A New StandardA New Standard
Tetra Frequency Band forTetra Frequency Band forPublic Emergency Agencies of MauritiusPublic Emergency Agencies of Mauritius
380 - 395 MHz380 - 395 MHz
Information and Communication Technologies AuthorityInformation and Communication Technologies AuthorityHome Affairs – Prime Minister's OfficeHome Affairs – Prime Minister's Office
410 - 430 MHz Civil TETRA band410 - 430 MHz Civil TETRA band450 - 470 MHz Future TETRA band450 - 470 MHz Future TETRA band
Share and CooperateShare and Cooperate
Centralised maintenance and Centralised maintenance and supportsupport
Easier levelling up to new Easier levelling up to new standards and capabilitiesstandards and capabilities
Easier backup of vital systemEasier backup of vital system
Same features to all usersSame features to all users
ADVANTAGES A COMMON NETWORK BRINGSADVANTAGES A COMMON NETWORK BRINGS
Share and CooperateShare and Cooperate
Expand the use of a nationwide Expand the use of a nationwide emergency radio network to smaller emergency radio network to smaller emergency agencies not currently emergency agencies not currently
directly reachabledirectly reachable
Prioritisation in emergency situationPrioritisation in emergency situation
Emergency buttonEmergency buttonAssistance from other agenciesAssistance from other agencies
Authorisation of terminalsAuthorisation of terminalsRemote deactivationRemote deactivation
Permanent link with Rodrigues and Permanent link with Rodrigues and AgalègaAgalèga
ADVANTAGES A COMMON NETWORK BRINGSADVANTAGES A COMMON NETWORK BRINGS
Opportunity to ReorganiseOpportunity to Reorganise
From a decentralise to a centralise model
A limited nationwide voice communication infrastructure have put forward the necessity for
a decentralise intervention and command hierarchy.
A universal voice communication solution can bring back the opportunity to restructure the
current intervention and command model to a common operation one.
Opportunity to ReorganiseOpportunity to Reorganise
National Command Centre
Intelligent emergency calls management
Intelligent Dispatching
Location Based Organisation
Interoperability (local and international)
Multi Agencies Intervention and Coordination
New Tools to Serve, Protect and InterveneNew Tools to Serve, Protect and Intervene
Efficient Fleet ManagementEfficient Fleet Management
Access to Remote DatabasesAccess to Remote Databases
Location-based Decision MakingLocation-based Decision Making
Universal Location-based Emergency Service - 999Universal Location-based Emergency Service - 999
New Tools to Serve, Protect and InterveneNew Tools to Serve, Protect and Intervene
Operation like commercial Operation like commercial mobile phonesmobile phones
Already familiarAlready familiarto most usersto most users
Extreme conditions utilisationExtreme conditions utilisation
New Tools to Serve, Protect and InterveneNew Tools to Serve, Protect and Intervene
BiometricsBiometrics
VideoVideo
Short MessagesShort Messages
Permanent Contact for helpPermanent Contact for help
Field TerminalsField Terminals
Remote Vital Sign MonitoringRemote Vital Sign Monitoring
Ambient SoundAmbient Sound
Noise CancellationNoise Cancellation
Permanent Link with Intervention TeamsPermanent Link with Intervention Teams
New Tools to Serve, Protect and InterveneNew Tools to Serve, Protect and Intervene
Easy plug in of recent Easy plug in of recent digital identification digital identification
techniquestechniques
Proposals - Operating and Business ModelsProposals - Operating and Business Models
Government owned network – Government operated networkGovernment owned network – Government operated network(Go-Go)(Go-Go)
Government owned network – Company operated networkGovernment owned network – Company operated network(Go-Co)(Go-Co)
Company owned network – Company operated networkCompany owned network – Company operated network(Co-Co)(Co-Co)
Dedicated OperatorDedicated Operator
Public Authority Radio NetworkPublic Authority Radio Network
Proposals - Operating and Business ModelsProposals - Operating and Business Models
GOVERNMENT OWNED NETWORK – GOVERNMENT OPERATED NETWORKGOVERNMENT OWNED NETWORK – GOVERNMENT OPERATED NETWORK(GO-GO)(GO-GO)
FUNDING BY GOVERNMENTFUNDING BY GOVERNMENT
GOVERNMENT IS OPERATORGOVERNMENT IS OPERATOR
GOVERNMENT USERS ONLYGOVERNMENT USERS ONLY
Burden on public fund which can continuously deferred implementation
Low or no subscription cost for Government users
Relies on public fund for maintenance and upgrading
Government reluctant to open to private users for additional revenue
Proposals - Operating and Business ModelsProposals - Operating and Business Models
GOVERNMENT OWNED NETWORK – COMPANY OPERATED NETWORKGOVERNMENT OWNED NETWORK – COMPANY OPERATED NETWORK(GO-CO)(GO-CO)
FUNDING BY GOVERNMENTFUNDING BY GOVERNMENT
PRIVATE OPERATORPRIVATE OPERATOR
GOVERNMENT USERSGOVERNMENT USERS
CAN BE OPEN TO PRIVATE USERSCAN BE OPEN TO PRIVATE USERS
Burden on public fund which can continuously deferred implementation
Open to private fund
Low or no subsidy on subscription cost for Government users
Relies partly on public fund for maintenance and upgrading
Can be open to private users for additional revenue
Proposals - Operating and Business ModelsProposals - Operating and Business Models
COMPANY OWNED NETWORK – COMPANY OPERATED NETWORKCOMPANY OWNED NETWORK – COMPANY OPERATED NETWORK(CO-CO)(CO-CO)
PRIVATE FUNDINGPRIVATE FUNDING
PRIVATE OPERATORPRIVATE OPERATOR
GOVERNMENT USERSGOVERNMENT USERS
PRIVATE USERSPRIVATE USERS
Private funding
No subsidy on subscription cost for Government users
Don’t relies on public fund for maintenance and upgrading
Shared infrastructure
Project ExecutionProject Execution
Presentation of concept of a dedicated operator to Authorities and Presentation of concept of a dedicated operator to Authorities and Ministries concernedMinistries concerned
Government to give green light for a centrally operated Radio Network Government to give green light for a centrally operated Radio Network for the emergency agencies of Mauritius.for the emergency agencies of Mauritius.
Political decisionPolitical decision
Operating and Business ModelsOperating and Business Models
Initial to full deployment and continuous performance assessment of Initial to full deployment and continuous performance assessment of networknetwork
Total phase out from analogue to digital target dateTotal phase out from analogue to digital target date
Extension to Rodrigues and AgalègaExtension to Rodrigues and Agalèga
Project ExecutionProject Execution
Reutilisation of existing infrastructuresReutilisation of existing infrastructures
Frequency allocation and licensingFrequency allocation and licensing
TendersTenders
Set up, testing and inauguration dateSet up, testing and inauguration date
Terminals (open market)Terminals (open market)
TrainingTraining
User’s CommitteeUser’s Committee
User’s CareUser’s Care
ConclusionConclusion
Opportunity to have a national voice and data network using a Opportunity to have a national voice and data network using a universal standarduniversal standard
Opportunity to share and cooperateOpportunity to share and cooperate
Opportunity to efficiently reorganize command hierarchy and Opportunity to efficiently reorganize command hierarchy and coordination systemcoordination system
Opportunity to have a guaranteed maintenance and Opportunity to have a guaranteed maintenance and upgradeabilityupgradeability
No recurring budget requestNo recurring budget request