thankQ Solutions Pty Ltd
Lyn Favelle
2015
Upgrade Plus - What is it ?
● A series of services based upon requests from our customers
● Aimed at:● Lessening the impact● Taking up opportunities for review
● Paid services● You choose
Standard Upgrade
● A standard upgrade includes:● Environment Compatibility:
● Operating system● SQL Server● Any obvious potential problems
● Release Notes – what’s new
Upgrade Plus
Health Check
● Database size● Server storage● Optimisation● Work with your IT team● Make recommendations
Data Standards Review
● Duplication check and merging of contacts● Email address validity for structure of email and domain● Addresses● Ongoing planning for maintaining data integrity● Source and destination code setup● Barcodes
thankQ 4 Test Environment
An independent environment to be used for:● User interface● Process review● Internal training● New features● Connect to a test web environment
Business Process Review
● Revisit existing processes● Clinics● Internal training● Connect to a test web environment
Training
● thankQ V4 Upgrade Basics● 3 hours● Ideal for train the trainer