The ChallengeThe Challengeof Collaborationof Collaboration
Jim FergusonJim FergusonBusiness Productivity AdvisorBusiness Productivity AdvisorMicrosoft GovernmentMicrosoft Government
AgendaAgenda
Current EnvironmentCurrent Environment Microsoft Office 2003, cornerstone Microsoft Office 2003, cornerstone
of the Microsoft Office Systemof the Microsoft Office System Connecting PeopleConnecting People Connecting InformationConnecting Information Connecting Business ProcessesConnecting Business Processes
SummarySummary
Today’s Information ChallengeToday’s Information Challenge
From “The Knowledge Worker Investment Paradox” Gartner research From “The Knowledge Worker Investment Paradox” Gartner research 7/17/20027/17/2002
More than 80% of enterprise's digitized More than 80% of enterprise's digitized information reside in individual hard drives information reside in individual hard drives and in and in personalpersonal files files
Individuals hold the key to the Individuals hold the key to the knowledgeknowledge economy and most of it is lost when they economy and most of it is lost when they leave the enterpriseleave the enterprise
Employees get 50%-75% of their relevant Employees get 50%-75% of their relevant information directly from other information directly from other peoplepeople
Key Agency ConcernsKey Agency Concerns
Team efficiently and effectively Team efficiently and effectively Protect sensitive agency information Protect sensitive agency information Improve employee productivity Improve employee productivity Provide better and more timely access Provide better and more timely access
to informationto information Reduce current “islands” of information Reduce current “islands” of information
Microsoft Office SystemMicrosoft Office System
The Microsoft Office System is an easy way The Microsoft Office System is an easy way for more people to transform information into for more people to transform information into business impactbusiness impact
Through a system of familiar and easy-to-use Through a system of familiar and easy-to-use programs, servers and services you can programs, servers and services you can connect people and organizations to connect people and organizations to information, business processes and each information, business processes and each other – ensuring they derive the most value other – ensuring they derive the most value out of informationout of information
ProgramsPrograms ServersServers ServicesServices
SharePoint SharePoint Portal Portal ServerServer
SQL SQL ServerServer
Exchange Exchange ServerServer
ProjectProjectEPMEPM BiztalkBiztalk CMSCMS
VisioVisio InfoPathInfoPath OneNoteOneNote FrontPageFrontPage PublisherPublisher ProjectProjectStandardStandard
The Microsoft Office SystemThe Microsoft Office System
RMReal TimeReal TimeCommunicationCommunication
PersonalPersonalProductivityProductivity
Disconnected BusinessDisconnected Business Processes Processes
Disconnected InformationDisconnected Information
Disconnected PeopleDisconnected People
FormsForms
LOBLOBAppsApps
SuppliersSuppliers
CustomerCustomerDataData
LegalLegalDataData
E-mailsE-mails
TrainingTraining
ContractorsContractors
PartnersPartners
CustomersCustomers
Connected Connected InformationInformation
ResearchResearchDataData
Connected Connected Business Business
ProcessesProcesses
GroupGroupProductivityProductivity
InformationInformationWorkersWorkers
Connected Connected PeoplePeople
Connecting People Connecting People Enable Teams To Work With Speed And AgilityEnable Teams To Work With Speed And Agility
Microsoft Office 2003 allows you toMicrosoft Office 2003 allows you to Streamline communication Streamline communication
and collaborationand collaboration Protect and control who can access Protect and control who can access
vital business informationvital business information
Connecting Connecting PeoplePeople
Connecting Connecting InformationInformation
Connecting Connecting Biz ProcessesBiz Processes
A Day In The Life (Before)A Day In The Life (Before)
The Program Manager requests, The Program Manager requests, waits for, then gets data from waits for, then gets data from analyst for plan, then sends draft analyst for plan, then sends draft plan to team for review, schedules plan to team for review, schedules meeting, posts related materials to meeting, posts related materials to file server, marks materials file server, marks materials “confidential”“confidential”
Team members send Team members send revisions back to PM, revisions back to PM, try to find related try to find related materials on the materials on the network, and may network, and may forward or print forward or print confidential materialsconfidential materials
Connecting Connecting PeoplePeople
Connecting Connecting InformationInformation
Connecting Connecting Biz ProcessesBiz Processes
A Day In The Life (After)A Day In The Life (After)
PM pulls data PM pulls data into Excel for into Excel for analysis, analysis, completes plan, completes plan, then sends to then sends to team as shared team as shared attachment, attachment, schedules schedules meeting, posts meeting, posts related materials related materials to workspace, to workspace, and prevents and prevents forwarding, forwarding, printing, or printing, or copying copying confidential confidential materialsmaterials
Team member checks out Team member checks out plan to work on, then checks plan to work on, then checks it back init back in
Team member checks Team member checks workspace for info, workspace for info, sees that team member sees that team member is online, and sends IMis online, and sends IM
Team member opens plan, gets newer version Team member opens plan, gets newer version of plan from workspaceof plan from workspace
Connecting Connecting PeoplePeople
Connecting Connecting InformationInformation
Connecting Connecting Biz ProcessesBiz Processes
Connecting InformationConnecting InformationEmpower Your Employees To Increase Their Empower Your Employees To Increase Their Personal ImpactPersonal Impact
Microsoft Office 2003 allows your Microsoft Office 2003 allows your employees toemployees to Manage, prioritize and act on an Manage, prioritize and act on an
ever-increasing volume of ever-increasing volume of business informationbusiness information Help users deal with information overloadHelp users deal with information overload Provides new solutions to Provides new solutions to
productivity problemsproductivity problems
Connecting Connecting PeoplePeople
Connecting Connecting InformationInformation
Connecting Connecting Biz ProcessesBiz Processes
A Day In The Life (Before)A Day In The Life (Before)
Print long e-mail Print long e-mail messages and messages and documentsdocuments
Use Inbox as Use Inbox as to-do listto-do list
Leave your work Leave your work to researchto research
Stay tethered to your Stay tethered to your desktop computerdesktop computer
Connecting Connecting PeoplePeople
Connecting Connecting InformationInformation
Connecting Connecting Biz ProcessesBiz Processes
A Day In The Life (After)A Day In The Life (After)
Comfortably read e-mail Comfortably read e-mail and documents onlineand documents online
Flag messages then Flag messages then file themfile them
Set reminders for Set reminders for follow upfollow up
Easily find key Easily find key messages wherever messages wherever they residethey reside
Work better mobile Work better mobile or remoteor remote
Connecting Connecting PeoplePeople
Connecting Connecting InformationInformation
Connecting Connecting Biz ProcessesBiz Processes
Improving Productivity Across All Improving Productivity Across All UsersUsers
Connecting Connecting PeoplePeople
Connecting Connecting InformationInformation
Connecting Connecting Biz ProcessesBiz Processes
Staying On Top Of The WorkloadStaying On Top Of The Workload
Connecting Connecting PeoplePeople
Connecting Connecting InformationInformation
Connecting Connecting Biz ProcessesBiz Processes
Reducing E-mail Fatigue And Reducing E-mail Fatigue And Information OverloadInformation Overload
Connecting Connecting PeoplePeople
Connecting Connecting InformationInformation
Connecting Connecting Biz ProcessesBiz Processes
Keeping FocusedKeeping Focused
Connecting Connecting PeoplePeople
Connecting Connecting InformationInformation
Connecting Connecting Biz ProcessesBiz Processes
Connecting Business ProcessesConnecting Business Processes Unlock Your Organization’s Information AssetsUnlock Your Organization’s Information Assets
Microsoft Office 2003 allows your Microsoft Office 2003 allows your company tocompany to Provide more people better visibility Provide more people better visibility
into business informationinto business information Easily gather and reuse information Easily gather and reuse information
across business processes across business processes and organizationsand organizations
Connecting Connecting PeoplePeople
Connecting Connecting InformationInformation
Connecting Connecting Biz ProcessesBiz Processes
Connecting Business Connecting Business Processes – BeforeProcesses – Before
Salesperson enters Salesperson enters sales and sales and customer customer
information, information, submits orders in submits orders in custom sales appcustom sales app
Engineering waits for Engineering waits for data from sales and data from sales and
manufacturing systemsmanufacturing systems
Connecting Connecting PeoplePeople
Connecting Connecting InformationInformation
Connecting Connecting Biz ProcessesBiz Processes
Manufacturing Manufacturing stores data in stores data in custom LOB custom LOB applicationapplication
Management waits for reports Management waits for reports and analysis from sales, and analysis from sales, manufacturing, engineering, etc.manufacturing, engineering, etc.
Connecting Business Connecting Business Processes – AfterProcesses – After
Salesperson enters Salesperson enters sales and customer sales and customer
information, submits information, submits orders via InfoPathorders via InfoPath
Manufacturing Manufacturing publishes data in publishes data in XML for easy re-XML for easy re-useuse
Engineering analyzes Engineering analyzes data from sales and data from sales and manufacturing from manufacturing from
ExcelExcelManagement gets updated Management gets updated reports and information at reports and information at his desktophis desktop
Connecting Connecting PeoplePeople
Connecting Connecting InformationInformation
Connecting Connecting Biz ProcessesBiz Processes
XML in OfficeXML in Office enables… enables… Extraction of specific business data from Extraction of specific business data from
documents for automated processingdocuments for automated processing
Easy access to relevant businessEasy access to relevant businessdata in the document contextdata in the document context
Increased efficiency of business Increased efficiency of business processes with structured dataprocesses with structured data
Liberation of document contentLiberation of document contentfor repurposing and data-miningfor repurposing and data-mining
Automated report generation and document Automated report generation and document assembly from data or content repositoriesassembly from data or content repositories
……all within familiar, easy to use, powerful Word, Excel all within familiar, easy to use, powerful Word, Excel or Access!or Access!
Access To Information In A Timely Access To Information In A Timely Manner Wherever It ResidesManner Wherever It Resides
Connecting Connecting PeoplePeople
Connecting Connecting InformationInformation
Connecting Connecting Biz ProcessesBiz Processes
Expense Reporting With XML Expense Reporting With XML
Connecting Connecting PeoplePeople
Connecting Connecting InformationInformation
Connecting Connecting Biz ProcessesBiz Processes
Research SolutionsResearch Solutions
Connecting Connecting PeoplePeople
Connecting Connecting InformationInformation
Connecting Connecting Biz ProcessesBiz Processes
SummarySummary
Capture and harness corporate Capture and harness corporate knowledgeknowledge
Smarter decisions, faster actionsSmarter decisions, faster actionsConnecting Information
Increase corporate flexibility and Increase corporate flexibility and response timeresponse time
ConnectingBusiness Processes
Connecting People
Challenge: Inefficient CollaborationChallenge: Inefficient Collaboration
Disconnected PeopleDisconnected PeopleDisconnected PeopleDisconnected People
Disconnected DataDisconnected DataDisconnected DataDisconnected Data
SERVERSSERVERSSERVERSSERVERS PEOPLEPEOPLEPEOPLEPEOPLE
DEVICESDEVICESDEVICESDEVICES
Solution: Effective TeamworkSolution: Effective Teamwork
DATADATA