The Essential Safety Oversight Management Tool
CASORT Briefing for ICAO Forum:: Showcase of Electronic Tools
Questions for Managers
Have daily access to the Actions and Decisions of your safety oversight workforce?Establish an effective quality assurance program (“as your eyes”) to monitor those Actions and Decisions?Ensure the identification, tracking and timely resolution of Safety Concerns?Plan and implement the key certification and surveillance events?
Would you like to be able to:
CASORT Briefing for ICAO Forum:: Showcase of Electronic Tools 2
CASORT Interface
CASORT Briefing for ICAO Forum:: Showcase of Electronic Tools
CE-1: Aviation Law
CE-2 Regulations
CE-3 System/Functions
CE-4: Technical Personnel
CE-5: Technical Tools
CE-6: Licensing/Certification
CE-7: Surveillance
CE-8: Resolution
CASORT
Enables Management DirectionAllows External Quality Assurance
Supervised Planning & Implementation
Summarized Display of QualificationsSearch Workforce Qualifications
Planning Future Qualification Events
Pre-Plan Minimum Certification EventsManagement Tracking of Certification Process
CASORT-generated Certification Reports
Pre-Plan Minimum Annual InspectionsImplement the plan & other surveillanceCASORT-generated Surveillance Reports
Track Safety Concerns & Other IssuesEnsures Timely Resolution of Concerns
1-Stop Resolution & Enforcement Records
All Actions-Decisions-Approvals!!!
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Admin Support
Director-General
Quality Assurance
Quality Control
Inspectors
Managers
Supervisors
DG Staff
Daily access to the Actions, Decisions and Approvals of the safety oversight workforce.Difficult to hide poor quality work from management.
Para-Technicals
Quality Assurance
Quality Control
The best CASORT examples result from CAAs that continuously focus on
quality of records!
Without the specter of a quality program looking
over their records, inspector records will gradually
deteriorate.
Database Implementation
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Start with a scalable database program.
Provide the workforce with a “toolkit” of
digital documents...
Limit initial focus to capturing the actions and
decisions of the work force.
...that integrate the actions and decisions
to the databases.
Provide the workforce training specifically for
THEIR database, toolkit & function...
...then push quality control & assurance.
External Access to Database Suite
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Through Web-based browser software.Encrypted (https) access & entry.Use Intranet access for maximum securityAvailability from the Internet through a firewall
CASORT Briefing for ICAO Forum:: Showcase of Electronic Tools
Operating Systems:Linux
WindowsOSX
Enterprise Software:Apache Tomcat
JavaMySQL
Scalable Users = 5 – 100+
Equip = small office to enterprise apps
Browsers:Explorer,
Firefox, ChromeSafari
Ask about “Instant-Save”
Single Username & Password
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The Main (Home) Page is customized to the logged-in user.
Multiple databases requiring multiple passwords frustrate most users.
The “notifications” of work that must be completed are user-specific.
The “platform” (how-it-works) is essentially the same throughout CASORT.
This adherence to database design allows the user to have positive transfer of learning for the
different databases and functions.
Internal Access by “Permissions”
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This example user has full access to the
different databases in
CASORT
This user has the normal inspector
permissions.
All other entries are made by
support personnel.
It is very important that you understand that the inspector has a limited, but critical, “records” producing role.
CASORT Briefing for ICAO Forum:: Showcase of Electronic Tools
Device Access to CASORT
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Computer
Tablet
PhoneUse App
Easy Accessing: CAA personnel only need basic Internet capabilities.
CASORT Briefing for ICAO Forum:: Showcase of Electronic Tools
The “Driver’s Seat”
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Much – Much more than a work tracking system!
The CASORT Action database provides for the capture of CAA Actions, Decisions, Approvals, Disapprovals, even meetings.
From HEREAttachment & Access to:1. Related Safety Concerns.2. Related CAA letters.3. Related Job Aids.
CASORT Briefing for ICAO Forum:: Showcase of Electronic Tools
Data is Crunchable” using the VIEW Search, Standard Reports, Ad-hoc Reports.
Work with Action DB
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The CAA Action database is the “heart” of CASORT.
Other databases link back to the CAA Action DB via the “Control Number.”
Safety Concern entered & linked.
Admin Issue entered & linked.
Job Aid entered & linked. Document uploaded & linked
Approval entered & linked
Approval entered & linked
Approval entered & linked
Keep it Simple!
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A continuous goal of the programmers is to keep this form as simple as possible for the inspector workforce entry.
There is extensive use of:
Workforces tend to be resistant to reporting their actions and decisions.
1. Defaulting fields; and2. Limited selection fields
There is no valid excuse for inspectors not entering their
Actions, Decisions, Approvals, Safety Concerns (etc) on a
disciplined daily basis..
CASORT Briefing for ICAO Forum:: Showcase of Electronic Tools
3. “Auto-Suggest” fields
Descriptive Numbering
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Now the use of the Action Number/Task Description chronologically tells the “story.”
Identify every possible task or event (3000+)...
...and assign it an Action Number....
This is the key to keeping the fields required to a minimum.
CASORT Briefing for ICAO Forum:: Showcase of Electronic Tools
Action # Description
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It is critical that this selection is as simple as possible.
6 different methods have been provided for the user selection of an
Action Number/Description:
1. Use ‘auto-suggest” by typing the Action# or description.
2. Use the number specified in the inspector manual.
3. Use the displayed “Recent Choices”
4. Use the Legacy drill-down menu.5. Use the Word search method.6. Use the Browse for More search.
CASORT Briefing for ICAO Forum:: Showcase of Electronic Tools
Edit your manual system to provide the exact Action # Description you
want inspectors to use for each task.
Action Number Selection
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This is the normal look of the blank Action record.
3 of the required fields have defaulted entries.
The 5 most recent choices of Action
Numbers are displayed.
Insert the cursor in the Action# field and start typing a word or number.
An “auto-suggest” menu will appear.Select an Action
Number
The Action Number selection defaults the Action Taken.
All 5 required fields have values, this record is now saved (stored).
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Drop Down Menus & Recent Choices
These fields act to provide drop-down menu selection & recent choices.
They all work essentially the same way.
Put your cursor in the field, the Recent Choices and “Browse for More” links appear.
Start typing what you would like to insert and the auto-suggest will begin helping.
Or select “Browse for More” and a listing of available selections will open.
Selecting from any of those drop-down menu options will insert the information in the
field.
Connecting Action-Related Files...
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It is done by using a unique number assigned by the DB.
This number makes it possible to open and attach related records from
other databases.
CASORT Briefing for ICAO Forum:: Showcase of Electronic Tools
It also provides connection to other DB related documents and approvals.
Planning and “Gang” Upload
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CASORT provides the capability to upload planned actions through a
“gang” upload.
Use an Excel spreadsheet to plan the events & then UPLOAD
Surveillance, Certification, Training, etc.
Management and inspectors follow-up through reports
and notifications.
Standard Reports
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CASORT has standard reports for tracking key actions and their
implementation.
To access, select the “Reports”
link at the top of the Home Page.
Drill down to a specific report.
Edit the filters and generate
the report.
Computer-Generated Checklists
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The appearance of this field on the Action Entry indicates that there is at least 1 job aid for this job function.
Selecting that field will show the user the available job aids .
(Only 1 in this example).
Selecting the available job aid...
...will open a link to the job aid.
This link will now APPEAR on both the EDIT and VIEW
copies of this Action record..
Selecting the job aid LINK...
...will take the user to the incomplete job aid...
...with each question defaulted to “Not Checked.”
Assume you only checked licenses,
manuals & certificates....
Select FINISH EDITING to return to Action record.
A new completed Job Aid has been generated.
But only this user will be able to further edit the job aid.
Mobile App Screenshots
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Incomplete Action entry with job aid selected.
Selecting “NO” on a job aid generates...
...a saved (skeleton) Safety Concern.
This same Safety Concern generation
will occur when completing a job aid directly in CASORT.
Records can be sync’d with CASORT later using a secure wireless connection
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A safety concern is always originated from an CAA Action record.
The Safety Concern record is designed to be a “stand-alone” record of a safety finding and its
mitigation and resolution.
To “save” the record. the user must enter at least the “initial” risk and the finding.
But a smart inspector will always record
“Day-of-Discovery” mitigation.
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The best way to return to a Safety Concern for
an EDIT is the Home Page View link.
The appearance of the notification bar indicates these Safety Concerns are within 15 days of their target
resolution dates.
This VIEW listing of safety concerns is defaulted to O=Open.
To EDIT the safety concern, first select View.
Now select EDIT
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This is a 1-Stop Safety Concern tracking form.
The inspector edits only this record to track mitigation events until the concern is resolved.
Sometimes the summary of mitigation and resolution events can extend over several pages.
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Attach to Record.
Upload.
Search for Document Record.Select “Download” to see the
document.
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101020
Ask about “Tombstone Numbers.”
To ENTER a new PEL Primary Record, Select...
101020-PPL, 101020-CPL,101020-AME, 101020-DPE
To VIEW the List of PEL Primary Records, Select...
For a report summarizing his current PEL records
To search for a specific PEL
Record
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Select ENTER to create a new Aircraft Record.
Select VIEW to go to the Listing of Aircraft
Select View to open this Aircraft’s records
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To go to the a sub-table
record, select the link.
To view the C of A before printing, select this link.
Originating Action Record Control Number
CAA Action Record that authorized the issue of
this C of A.
Aircraft Report /Custom Form
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To view a summary report of the current
approvals for this aircraft, select this link.
The “look” of the forms may be customized for the CAA.
The data is extracted from the database and inserted on the
CAA’s customized form.
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To ENTER a new Organization, select this icon
That gives the permitted user edit access to the Org Primary record and available sub-tables.
This is a typical Org Approval sub-table entry form.
The user would select from the “type of approval” menu
The database will attach this completed approval
record to the Primary Org record.
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Selecting VIEW will bring up the listing of active Organizations
certificated by the CAA.
Select an organization to view their specific
record.
For a quick summary
view of the current
approvals, select this
link.
Approvals: Report & Opspecs
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Summary Report of all active approvals for this AOC holder.
Also available = Opspecs
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Select “ENTER” to
get the Qualification
Entry Page
Select “View” to get the Employee Listing
Select an employee...
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...to view the specific employee’s Primary Record.
...to view a summary of that employee’s qualifications, select this link.
Note that the number of files in
CASORT correspond to those in this
report.
Select this link to see the....
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All of the Primary Records provide for the user to search the related sub-
tables separately.
For example, here is a search to determine if the CAA has qualified
inspectors for a B737 operated by an AOC holder.
Are these inspectors qualified?
“Neutral” Databases
CASORT is designed to be “regulations-neutral.”– Specific regulation references may be inserted by the
user.CASORT is also designed to be “technical guidance neutral.”– Users may specify the Action numbers and Approvals
for use by their personnel.
The CASORT Suite of databases will work with any CAA’s regulations and technical guidance.
AVSOG does market separately a CAA technical guidance system that thoroughly incorporates the CASORT capabilities..
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This DB is provided to suspense items that are not Safety Concerns.
By now you are either totally bored or ecstatically awed by this presentation.
But you would be amused to find what inspectors will insert in this database.
Very important to clean it up routinely to avoid having a visible refuse dump.
The Essential Safety Oversight Management Tool
CASORT Briefing for ICAO Forum:: Showcase of Electronic Tools
Thank you for your attention.