The Kaiser Permanente Integrated Medicine Experience
NHMA ConferenceMarch 18-20, 2011
Martin Portillo, MD, FACP Physician Director for Multicultural Services
What we stand for
To enhance the quality care for every member and to improve the health of our communities
Mission
Vision
KP Promise
Quality you can trust, caring with a personal touch, convenient and easy service, and affordability
To deliver high quality customized health care in a personal and affordable way
ClinicalDiverse Patients
Workforce Diverse
Physicians & Staff
CommunityDiverse Communities
Diversity Strategy
Diversity helps all fronts
•Provider Handbook•Diversity Health and Video Series•Salvadorian Nutrition Guide•Diversity Training Modules Multicultural Communication Styles Four Generations in one Workplace Workforce Diversity Training Middle East Insight (pilot)
In support of diversity
Who we are
4 themes of
distinctiveness,
many proof
points
Who we are
Mission/value compass Integrated delivery
system Community focused NCQA Excellent rating
What makes us better Integrated delivery
system allows coordinated care
EHR Evidence Based
Medicine Prevention
What the marketplace is saying JD Power & Associates CAHPS scores and
NCQA Consumer Checkbook Growth in membership MPS
How we’re staying ahead Access,
Internalization and Service as Foundation
Hubs IT Telemedicine Mobile van Online tools
“. . . According to economists and medical experts, Kaiser is a leader in the drive both to increase the quality of care and to spend health care dollars more wisely….”
-- October 31, 2004, New York Times,
“Is Kaiser the Future of American Health Care?”
And defining the future
Social purposeQuality-drivenShared
accountability for program success
Integration along multiple dimensions
Prevention and care management focus
Kaiser Foundation Hospitals
PermanenteMedicalGroup
KaiserFoundationHealth Plan
Health PlanMembers
Unrivaled integrationEnabled by the
largest civilian EHR in the world
Integrated with a member web portal, scheduling, and more
Empowers you
Physician Controlled Practice Directly influence the practice & procedures of PMG Any approvals for testing, etc. done by physicians
Multi-specialty Physician Network Physicians may refer patient to PMG specialist
without approval of health plan administrator. 24 hour phone access to specialty advice and
consultation
Robust support system Business and administrative functions provided Support staff provided
Balance Work and Personal Life Generous paid time off Manageable work week
Rewarding careers
Professional development & training opportunities Leadership Development Leadership/Administrative
Opportunities Research opportunities Teaching opportunities Participate in Committees…like Quality,
Ethics etc.
Beyond the exam room
Estimated Value of all Benefits = 31% of Base Salary
Exceptional benefit Plan
Company provided health benefits – for self and dependents Company provided dental benefits – for self and dependents
Market Competitive salary + incentive pay Company provided life insurance – plus options to buy-up Company paid pension plan Excellent retirement and savings plan benefits Malpractice coverage
Time Off benefits; Vacation - Unused vacation time rolls over Paid Holidays Paid Personal Days Educational Leave for CME Accumulate Sick days per year
A great team seeking those wanting to make a difference through a career in medicine
Our cause is health.
Our passion is service.
We’re here to make lives better.
Permanente and You
http://physiciancareers.kp.org