1. Market Intelligence SPAs: Automating Processes Presented by:
Bob Larrivee, Director of Custom Research Eye on the Industry
2. Market Intelligence What is it? Applications using computer
intelligence to extract information associated with a business
process
3. Market Intelligence AIIM Research Shows are live with
adaptive and intelligent workflows, with a further 12%
experimenting. have achieved successful outcomes, and 52% feel the
results are promising The biggest benefits cited by users are
faster and more consistent customer response and faster end-to- end
process times.
4. Market Intelligence Smart Business Applications What has
been your experience of smart/adaptive/dynamic process applications
benefits ? AIIM 2014
5. Market Intelligence Consider This Look for automation
opportunities Identify a set of goals in relation to SPAs Assess
the need to interact with business processes from mobile
devices
6. Market Intelligence Recommendations Evaluate your existing
BPM or workflow capabilities Look for smart or adaptive
capabilities that monitor and process content Seek to automate
routing and sorting at the point of capture
7. Market Intelligence Thank You Download a free copy of the
AIIM Case Management and Smart Process Applications Report at
http://info.aiim.org/case-management-aiim- research To Contact Bob:
[email protected] @BobLarrivee on Twitter
www.linkedin.com/in/boblarrivee
8. Market Intelligence Eye on the Industry www.aiim.org
