10/30/2018
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WELCOME
GLOBAL SUPPLY CHAINS IN A DIGITAL FUTURE: INNOVATION AND INSPIRATION
SUPPLY CHAINS IN A DIGITAL FUTURE: INNOVATION AND INSPIRATION AND INSPIRATION
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Understanding the sharing economy
A Trend Report
10/30/2018
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UNDERSTANDING THE SHARING
ECONOMY
Sponsored by:
BRUCE RODGERS
President
CIFFA
10/30/2018
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WELCOME
GLOBAL SUPPLY CHAINS IN A DIGITAL FUTURE: INNOVATION AND INSPIRATION
SUPPLY CHAINS IN A DIGITAL FUTURE: INNOVATION AND INSPIRATION AND INSPIRATION
UNDERSTANDING THE SHARING
ECONOMYBen Gesing, Project Manager, Trend Research
DHL Customer Solutions & Innovation
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Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
Understanding Sharing Economy Logistics
Ben Gesing
Project Manager, Trend Research
DHL Customer Solutions & Innovation
CIFFA 70th Anniversary Conference
Toronto, Canada
17 October 2018
Digital transformation is the industry’s greatest
challenge and opportunity since globalization
Paper-based
Air Waybills
48%
Share of manually
operated warehouses
80%Individual trucking
companies in the US
alone
500K
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
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How DHL is tackling digital transformation
EXPLORE new digital business
models1 32
Leverage & scale emerging
technologies to INCREASE
operational efficiency
Leverage & scale emerging
technologies to ENHANCE
customer experience
Culture and Capabilities4
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
How do we identify the trends to explore and
leverage?
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
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The DHL Logistics Trend Radar 2018
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
How do we drive
innovation?
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
INNOVATION
CENTER EXHIBIT
3 PROOF OF
CONCEPT
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TREND REPORT
2
TREND RADAR
1
SCALE
5
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Did you know…
Avg. hours
cars spend
parked daily
23
Hours
of all consumer
goods used
once monthly
expedited, same
day, or on-demand
delivery
41%+500k
worldwide
nightly stays in
an Airbnb
30 to
50%
of truck
capacity is
typically
unused
80%
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
Sharing Economy Logistics
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
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Understanding the Sharing Economythe economic activity from digital platforms that transact access to an asset owned by someone else
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
User
• Requests a product/service• Pays owner a fee for usage• Gives recommendation/review
Service Provider
• Provides product/service• Receives payment from user minus platform
commission• Gives recommendation/review
Platform
• Facilitates matching of users and service providers
• Collects revenues from commissions or service fees
• Manages transactions, arbitrates disputes
the economic activity from digital platforms that transact access to an asset owned by someone else
Understanding the Sharing Economy
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
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Trends Accelerating the Sharing Economy
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
Mobile Devices
User Profiles & Reviews
Digital Payments
Shareable Connected Assets
Communication API’s
Location Services
Generation
Shift: rise of
Millennial
consumers
Global
Recession:
catalyzed need
to share
Urbanization:
convenience
services to
live lighter
The
Sharing
Economy
Technology Trends Social & Business Trends
Best Practices from Other Industries
Hospitality Staffing Heavy Industry Mobility
Contingent Labor Flexibility Cooperative Competition
B2C Fleet Sharing
Space is Shareable Business Assets are Shareable New Data-Driven ServicesTime & Skills are Shareable
Good Design Matters
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Sharing Economy Logistics Use CasesWarehousing
DHL Spaces
Flexible Storage
New Business Models
Urban Discreet Warehousing
Parcelly
Transportation
Freight Marketplaces
Saloodo!
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
Truly Shared Warehouses: DHL Spaces
Flexible Storage
Can be difficult to locate and acquire.
Excess capacity in warehouses is allocated for
new and existing customers
Warehouse Utilization
Improved through ability to market flexible
space to multiple customers in a single site
Availability & Location
Warehouse location, space location and size
can accessed and made searchable through
the DHL Spaces mobile and web apps
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Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
Transport Capacity Sharing: Saloodo!
Underutilized Transport Capacity
Is endemic to the road freight industry; 1 in 4
trucks travel empty in USA, 2 in 5 in China
Multi-Modal Applicability
Capacity across all modes can be managed by
a freight sharing / brokerage marketplace
Freight Marketplaces
Offer shippers, truckers, and carriers the ability
to connect ad-hoc loads with deliveries and
manage fill rate.
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
Transport Capacity Sharing: Saloodo!
Shippers
Choose & book the transport provider that fits
their requirements. Saloodo! acts as their
single point of contact contract partner
Carriers
Gain access to large number of shipments to
optimize their trucks and get paid quickly
through the platform
Drivers
Use the Saloodo! mobile app to communicate
milestones along the transport journey and
submit delivery documents
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Crowdsourcing Innovation: Sharing Economy
Logistics Challenge
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
Pitch your concept
at DHL Innovation Day
Participate in a
joint proof-of-
concept with DHL
Win €5,000 &
Exhibit at the DHL
Innovation Centers
https://www.dhlinnovationchallenge.com/
Crowdsourcing Innovation: Sharing Economy
Logistics Challenge
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
Months
6 61 29
Submissions Countries
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Crowdsourcing Innovation: Sharing Economy
Logistics Challenge
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
Urban discreet warehousing
means no more failed
deliveries
B2B sharing marketplace
for company assets
Connected packages to
transport goods via
crowd-based travelers
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
Sharing Economy Logistics: Urban Discreet
Warehousing
Trend Report Use Case Innovation Challenge Winner DHL Express UK Pilot
3 month pilot, Fall 2018
50 Parcelly locations
London metro area
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Sharing Economy drives digital transformation
EXPLORE new digital business
models1 32
Leverage & scale emerging
technologies to INCREASE
operational efficiency
Leverage & scale emerging
technologies to ENHANCE
customer experience
Culture and Capabilities4
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
To stay ahead of the curve, let’s jointly drive
innovation
Wide network of committed subject matter experts at DHL and
partners to connect in-depth on innovation
DHL Experts & Partners
CUSTOMER-
CENTRIC
INNOVATION
ICs in GER, SG and US serve as key
platforms for customer engagement
Innovation Centers
Innovation research and pilot projects
together with customers & divisions
Trend Research
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
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Let’s shape the future together.
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
@
Come visit us at the DHL Innovation Center!
https://www.linkedin.com/in/benjamingesing/
Questions? Let’s stay in touch.
Ben Gesing
Project Manager, Innovation & Trend Research
DHL Customer Solutions & Innovation
Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018
10/30/2018
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WELCOME
GLOBAL SUPPLY CHAINS IN A DIGITAL FUTURE: INNOVATION AND INSPIRATION
SUPPLY CHAINS IN A DIGITAL FUTURE: INNOVATION AND INSPIRATION AND INSPIRATION