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Worldwide Media Relations
Phone: (312) 997-8640
E-mail: [email protected]
Phone: (713) 324-5080
E-mail: [email protected]
After-hours duty pager:(281) 354-0240
The Worlds Leading Airline
On Oct. 1, 2010, United and Continental closed their previously announced all-stock merger of equals transactionto create the worlds leading airline. The new United will offer customers an enhanced travel experience, combiningthe best products and services each carrier has to offer. The airline will be focused on being the airline customerswant to fly, the airline employees want to work for and the airline shareholderswant to invest in. Highlights of the newUnited include:
Worlds most comprehensive global route network, including world-class international gatewaysto Asia, Europe, Latin America, Africa and the Middle East with non-stop or one-stop service fromvirtually anywhere in the United States
Most modern and fuel-efficient fleet (when adjusted for cabin size), and the best new aircraft orderbook, among U.S. network carriers
Industry-leading frequent flyer program that will provide more opportunities toearn and redeem
miles worldwide Optimal hub locations in 10 cities, including hubs in the four largest cities inthe United States
United Continental Holdings, Inc., is the holding company for United Airlines and Continental Airlines. Travelerswill begin experiencing a more unified product in the spring of 2011, as the carriers begin to align key customerservices, marketing activities and airport processes. United and Continental will continue to operate separately untilthe company receives a single operating certificate from the Federal Aviation Administration that will allow it to
operate under a common set of manuals and procedures, which is expected to takeat least a year.
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This fact sheet provides an overview of the holding company, United ContinentalHoldings, Inc. For more specificquestions and answers, visit UnitedContinentalHoldings.com.
Worlds Most ComprehensiveRoute Network
Hub Cities
Domestic
Chicago OHare International Airport
Cleveland Hopkins International Airport
Denver International Airport
Houston George Bush Intercontinental Airport
Los Angeles International AirportNewark Liberty International Airport
San Francisco International Airport
Washington Dulles International Airport
Guam A. B. Won Pat International Airport
International
Narita International Airport (Tokyo, Japan)
371223148
Destinations (airports served)
Domestic destinations (airports served)International destinations (airports served)
59
Countries Served
5,811
Daily Departures
144
Million passengers per year are served byContinental and United combined
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World-Class Global Network
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United / United Express RouteUnited Future ServiceContinental RouteContinental Seasonal ServiceContinental Future ServiceUnited Hub (Red All Caps)Continental Hub (Blue All Caps)Cities servedCities served by select airline partnersTime Zone Boundary.. . ... . .
LegendCITYCITYBangaloreTrivandrumColomboChennai(Madras)CochinKozhikodeCoimbatoreMangaloreEast LondonAccraAbidjanMalaboDoualaYaoundeLibrevilleEntebbe/KampalaSao TomeLuandaJohannesburgPortElizabethMahWindhoekHarareLusakaLubumbashiMaseruManziniMaputoDurbanKigaliBujumburaNairobiDar Es SalaamGaboroneKinshasaLilongweCotonouOuagadougouConakryAbujaLagosMonroviaFreetownBissauKhartoumCape TownDakarSalBanjulAsmaraAddis AbabaSanaaKolkataShamshabadBhubaneswarDhakaKathmanduLucknowGuwahatiHyderabadPuneNagpurRaipurAhmedabadIndoreRanchiPeshawarKarachMuscatIslamabadLahoreJaipurChandigarhGoaTbilisiBakuAshgabatKrasnodarRostovYerevanErbilAlma-AtaBishkekTashkentDushanbeAmmanCairoLuxorJeddahRiyadhDohaAbu DhabiTehranBagdadLarnacaBeirutDamascusIstanbulAnkaraIzmirTiranaTromsoKristiansundTrondheimOuluVaasaTurkuHelsinkiTallinnGdanskMamoWarsawKrakowSt. PetersburgVilniusMinskK
ievKosiceChisinauBucharestSofiaNaplesSkopjeMaltaTripoliCataniaAlgiersGranadaFaroCasablancaFunchalTunisEkterinburgReykjavikPonceBaranquillaCartagenaGuayaquilMedellinBucaramangaCaliMaracaiboValenciaSanta CruzCampoGrandeCordobaIguassu FallsCuzcoBrasiliaFortalezaSalvadorRecifeBelo HorizonteCuritibaSantiagoPorto AlegreMontevideoManausNatalFlorianopolisHakodateToyamaKota KinabaluHarbinChangchunShenyangDalianQingdaoLanzhouZhengzhouNanningOkinawaMiyako JimaKuala LumpurUlaanbataarHohhotTianjinChongqingChangshaGuangzhouHangzhouFuzhouXiamenNanjingChengduWuhanWenzhouGuiyangKunmingShenzhenMacuHanoiVientianeChiang MaiYangonPhuketPhnom PenhPenangJakartaDenpasar BaliLuzon IslandMiyazakiPusanKumamotoKagoshimaNagasakiMatsuyamaOitaIshigakiPyongyangKochiKitakyushuChejuBaotouRarotongaRotoruaBrisbaneGlastoneRockhamptonMackayTownsvilleQueenstownWellingtonAucklandChristchurchDunedinPerthDarwinKarrathaAlice SpringsAyers RockCoffs HarborPort MacquarieCanberraWaggaWaggaAdelaideHobartDevonportTamworthPalmerstown NorthN
apier-HastingsBlenheimNelsonNorfolkIslandNoumeaPort VilaNuku AlofaApiaNiuePago PagoKomatsuTenerifeLas PalmasRigaBelgradeMarseilleKuwaitBahrainHiroshimaFukuokaNagoyaSendaiSapporoFukuokaNiigataOsakaSaipanMajuroGUAMYapPalauChuuk (Truk)PohnpeiKosraeKwajaleinManillaNadiKahuluiAnchorageNEW YORK(NEWARK)HOUSTON(INTERCONTINENTAL)OrangeCountyCLEVELANDNassauChihuahuaTorreonDurangoSaltilloMonterreyTampicoAguascalientesManzanilloIxtapa/ZihuatanejoOaxacaAcapulcoTolucaPueblaHuatulcoVillahermosaVeracruzQueretaroBelizeGuatemala CitySan SalvadorSan Pedro SulaManaguaLiberiaRoatanCiudad delCarmenTegucigalpaMontego BayGrand CaymanBermudaPunta CanaSanto DomingoAguadillaSan JuanSt. ThomasAntiguaSt. MaartenCaracasBonairePort-of-SpainPuertoPlataArubaLimaPanamaCityQuitoCopenhagenMadridStockholmShannonLisbonDublinBelfastManchesterBirminghamBristolBarcelonadinburghGlasgowHamburgOsloMilanBerlinAthensMumbaiDelhiNew York (La Guardia)Tel AvivMoreliaSeattleShanghaiBeijingHong KongTokyoCairnsRio de JaneiroBuenos AiresFrankfurtParisMunichAmsterdamLondonBrusselsRomeGenevaHonoluluPuerto VallartaMexico CityLos CabosCozumelShanghaiBeijingTokyoSeoulHong KongHo Chi Minh City(Saigon)BangkokSingaporeTaipeiHonoluluSAN FRANCISCOLOS ANGELESCHICAGO(OHARE)SeattleDENVERWASHINGTON, DC(DULLES)Puerto VallartaLos CabosCozumelMexico CityRio de JaneiroBuenos AiresFrankfurtParisKuwaitMunichRomeAmsterdamLondonDubaiBrusselsBahrainGenevaMoscowSydneyMelbourneArubaTuxtlaGutirrezGuadalajar
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. ..
FaroToulouseGranadaSevillaLa CorunaMalmoPalmaIbizaCataniaHofLondon(Gatwick)NewcastleAalborgAarhusBillundGroningenLuxembourgZagrebLjubljanaPodgoricaValenciaBilbaoLisbonPortoTurinLyonGenevaParisLondonOsloopenhagenHamburgBrusselsHannoverFrankfurtNurembergMilanVenicePisaRomeNaplesTriesteIstanbulBucharestViennaMunichPragueWarsawHelsnkiLugaBerlinBremenGrazInnsbruckKlagenfurtLinzSalzburgSofiaSarajevoCologneDresdenVeronaVilniusKatowiceMarseilleNiceStuttgartRigStavangerAnconaDublinBolognaFlorenceGenoaStockholmAmsterdamBaselAberdeenEdinburg
hBelfastBirminghamBergenGlasgowManchesterSkopjeelgradeShannonCorkIzmirLeipzigBudapestGdansk
TobagoGrenadaBarbadosSt. LuciaPointe a PitreSt. KittsSt. CroixProvidencialesSantiagoPort-au-PrinceKingstonSan AndresIslandHavanaGuaymasHermosilloTobagoGrenadaBarbadosSt. LuciaPointe a PitreSt. KittsSt. CroixProvidencialesSantiagoPort-au-PrinceKingstonSan AndresIslandHavanaArubaBelizeGuatemala CitySan Salvador........TegucigalpaSan Pedro SulaManaguaLiberiaPanama CityRoatanMontegoBayGrand CaymanPunta CanaAguadillaSt. ThomasAntiguaSt. MaartenCaracasBonairePort-of-SpainPuertoPlataNassautoNew York(Newark)toClevelandtoNew York(La Guardia)toChicago(Ohare)toDenvertoSan FranciscotoLos AngelesArubaBelizeHOUSTON(INTERCONTINENTAL)Guatemala CitySan Salvador........TegucigalpaSan Pedro SulaManaguaLiberiaPanama CityRoatanMontegoBayGrand CaymanPunta CanaAguadillaSt. ThomasAntiguaSt. MaartenCaracasBonairePort-of-SpainPuertoPlataNassautoWashington(Dulles)VeracruzQueretaroManzanilloIxtapa/ZihuatanejoMonterreyPuerto VallartaLos CabosGuadalajaraChihuahuaCozumelTorreonOaxacaTampicoAguascalientesAcapulcoDurangoSaltilloTolucaPueblaMoreliaCiudad delCarmenMexico CityVeracruzQueretaroManzanilloIxtapa/ZihuatanejoMonterreyPuerto VallartaLos CabosGuadalajaraChihuahuaCozumelVillahermosaTorreonOaxacaTampicoAguascalientesAcapulcoDurangoSaltilloTolucaPueblaMoreli
aCiudad delCarmenHuatulcoMexico CitySanto DomingoBermudaSan JuantoNew York(Newark)Comprehensive Domestic Network
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050100150 Miles050100150200 Kilometers
0100200300400 Miles0100200300400500600 Kilometers.Mont TremblantMonctonPresque IsleSand SpitPrince RupertTerraceSmithersFort St. JohnFort McMurrayPrince GeorgeKamloopsKelownaNanaimoPentictonCastlegarCranbrookLethbridgeMedicine HatThunder BaySault Ste.MarieNorth BaySarniaGrande PrairieSudburyTimminsRouyn-NorandaKingstonBaie-ComeauWabushMont-JoliGaspeCharlottetownBathurstFrederictonSaint JohnSydneyGoose BayDeer LakeGanderles de la MadelieneWindsorVancouverTorontoEdmontonCalgaryWinnipegHalifaxOttawaVictoriaLondonCityReginaSaskatoonMiamiOrlandoWest Palm BeachPortlandSeattleBoiseSan JoseLas VegasLOS ANGELESSan DiegoSAN FRANCISCOOaklandDENVERSacramen
toSalt Lake CityTucsonPhoenix/ScottsdaleAlbuquerqueCharlestonColorado SpringsGreenville/SpartanburgSavannahBaltimoreBirminghamHOUSTON(INTERCONTINENTAL)LouisvilleMemphisMilwaukeePhiladelphiaSan AntonioSt. LouisTampa/St. PetersburgCharlotteCLEVELANDDallas/Fort WorthDetroitJacksonvilleKansas CityNewOrleansNew York (La Guardia)(J.F. Kennedy)Norfolk/Virginia BeachOmahaAlbanyAtlantaAustinBostonColumbiaColumbusNashvilleOklahoma CityRaleigh/DurhamRichmondWASHINGTON, DC (DULLES)Hartford/SpringfieldCincinnatiBozemanOrange CountyPortlandProvidenceNEW YORK (NEWARK)Greensboro/High Point/Winston-SalemLexingtonGrandRapidsFt. Lauderdale/HollywoodSyracuseBuffalo/
Niagara FallsKnoxvilleTulsaEl PasoHonoluluManchesterFt. MyersKahuluiIndianapolisMinneapolisDaytonAllentownMadisonPittsburghAppleton/Fox CitiesBurlingtonCedarRapids/Iowa CityWausauDesMoinesFt.WayneGreen BayWhitePlainsLansingMolineRochesterSouthBend/Elkhart/MishawakaSpringfieldSpokaneWichitaLincolnMissoulaRapid CityReno/TahoeCharlestonTraverse CityAkron/CantonStateCollegeJackson HoleKonaBurbankGunnison/CrestedButteHayden/SteamboatSpringsMontroseVail/EagleFargoGilletteRock SpringsCrescent CityEurekaAspenWilkes Barre/ScrantonBakersfieldCharlottesvilleChicoCarlsbadCody/YellowstoneCasperEugeneFresnoSiouxFallsGrandJunctionMedfordPascoPalm SpringsSanta BarbaraRoanokeImperialInyokernMontereySan Luis ObispoSanta MariaYumaModestoSpringfieldRedmondRedding(Reagan National)BismarckPeoriaAshevilleAugustaPensacolaMyrtle BeachFayetteville/Ft. BraggGainesvilleHilton Head IslandHuntsville/DecaturJacksonvilleLong Island/IslipNew BernTri-Cities RegionalWilmingtonNewportNews/WilliamsburgGreenvilleNorthwestArkansasGreat FallsLittleRockBillingsAltoonaJohnstownBeckleyShenandoahValleyClarksburgMorgantownHelenaKlamathFallsNorth BendHamiltonMidland/OdessaChattanoogaGulfport/BiloxiHuntingtonNew HavenWilliamsportJacksonMontgomeryMobileSalisburyNewburghFt.WaltonBeachFlorenceDurangoPaducahBrownsvilleBatonRougeCorpus ChristiHarlingenLaredoMcAllenDaytonaLubbockAmarilloDallas (Love Field)WacoCollege StationLafayetteAlexandriaLakeCharlesShreveportBeaumont/
Pt. ArthurTylerMonroeVictoriaErieLiberalDodge CityGreat BendGarden CityHaysSalinaPrescottHiloFlintMosesLakeOxnardSanta RosaLong BeachFlagstaffSt. GeorgeMidland/SaginawParkersburgLynchburgElmiraHyannisBar HarborAugustaPresque IsleNassauTalla
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hasseeTreasure CayNantucketLOS ANGELESSAN FRANCISCODENVERTorontoWASHINGTON, DC (DULLES)HonoluluOntarioKahuluiHarrisburgLincolnKonaBurbankFargoCasperSiouxFallsBismarckIthaca/CorningBinghamtonIdaho FallsKalispellBillingsHamiltonDuluthJacksonSalisburyMuskegonBrownsvilleCorpus ChristiHarlingenLaredoMcAllenEau ClaireHoughtonMinotPierreAllianceChadronScottsbluffLiberalKearneyLaramieHuronMcCookDodge CityGreat BendHay
sSalinaAlamosaPuebloCortezFarmingtonTelluridePage/Lake PowellShow LowPrescottMoabWorlandSheridanDickinsonMiles CitySidneyWillistonGlasgowLewistownMercedVisaliaHiloKapaluaKey WestGrandIslandVernalWaynesvilleBurlingtonNorth PlatteCheyenneRivertonLOS ANGELESSAN FRANCISCODENVERWASHINGTON, DC (DULLES)to AnchorageBiminiFreeportGeorge TownNorth EleutheraGovernors HarbourMarsh HarbourJamestownDuboisBradfordFranklinLewisburgKilleenDel RioUnited / United ExpressRouteContinental RouteContinental Seasonal ServiceUnited Hub (Red All Caps)Continental Hub (Blue All Caps)Cities servedCities served by select airline partnersTime Zone BoundaryLegendCITYCITY
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New York (Penn Station)BostonNewark(Liberty)New HavenPhiladelphiaWashington, DCStamfordWilmingtonTrain RoutesCodeshare / OnePass ServiceOnePass Eligible Service
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to Denverto San FranciscoWASHINGTON, DC (DULLES)to HoustonCityHalifaxTorontoOttawaLondonCLEVELANDMont TremblantMonctonNEW YORK (NEWARK)Presque IsleThunder BaySault Ste.MarieNorth BaySarniaSudburyTimminsRouyn-NorandaKingstonBaie-ComeauMont-JoliGaspe
CharlottetownBathurstFrederictonSaint JohnSydneyDeer LakeGanderles de la MadelieneWindsorBagotville
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Member Lounges
Continentals Presidents Club and Uniteds Red Carpet Club members already have access to both lounges as part of StarAlliance. This benefit remains unchanged following the closing of the legal merger. In addition, guests of both clubs will now enjoy
the convenience of free WiFi and access to complimentary snacks, alcoholic and non-alcoholic beverages.
Frequent Flyer Programs
For the near future, Continentals OnePass and Uniteds Mileage Plus will remain separate frequent flyer programs. The airlinesare in the process of aligning the programs to create the worlds leading loyaltyprogram, and program developments will beannounced periodically throughout 2011 as we aim to fully combine our loyalty programs by 2012.
Miles accrued in frequent flyer accounts and frequent flyer program status are safe, and customers will continue to earn andredeem miles normally. Elite customers will have reciprocal seating and upgradebenefits in October 2010.
Employees
Airport Operations and Cargo
24,823
Food Services (Chelsea)
2,064
Continental Micronesia
1,222
Customer Contact Centers
3,510
Flight Operations
9,796
Inflight
21,106
International
4,174
Management / Admin
11,698
Technical Operations
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8,459
TOTAL
86,852
Leadership
Jeff Smisek
President and CEO
Mike Bonds
Executive Vice President Human Resources and Labor Relations
Jim Compton
Executive Vice President and Chief Revenue Officer
Jeff Foland
Executive Vice President and President, Mileage Plus Holdings LLC
Nene Foxhall
Executive Vice President Communications and Government Affairs
Keith Halbert
Executive Vice President and Chief Information Officer
Pete McDonald
Executive Vice President and Chief Operations Officer
Zane Rowe
Executive Vice President and Chief Financial Officer
Tom Sabatino
Executive Vice President, General Counsel and Secretary (Interim)
Stock Ticker
United Continental Holdings, Inc., is listed on the New York Stock Exchange under the ticker symbol UALand began trading on Oct. 1, 2010, following the close of the merger.
United Continental Holdings brings together the best of United and Continental to deliver leading customer
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service, meaningful profitability and sustainable long-term value for our shareholders.
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Frequent FlyerProgram
Mileage Plus
OnePass
MainlineFleet Facts
Total Operating Mainline Fleet: 359
Total Operating Fleet: 348
Narrow-body
Airbus A320 family: 152
Boeing 757-200: 96Wide-body
Boeing 747-400: 24
Boeing 767-300: 35
Boeing 777-200: 52
Narrow-body
Boeing 737
(500/700/800/900): 238
Boeing 757 (200/300): 62
Wide-body
Boeing 767 (200/400): 26
Boeing 777-200ER: 22
RegionalFleet Facts
Total Operating United Express Fleet: 295
Regional Jets
Canadair CRJ (200/700): 194
Embraer (145/170): 92
Turboprops
Embraer EMB-120: 9
(Only includes aircraft operated under capacity purchase agreements.)
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Total Operating Regional Fleet: 252
Regional Jets
Embraer (145): 221
Turboprops
Bombardier Q400: 15
Bombardier Q200: 16
(Only includes aircraft operated under capacity purchase agreements.)
Wholly OwnedSubsidiary
Continental Micronesia, Inc. (CMI)
OperatingBrands
United Express
p.s.(sm)
United Cargo(sm)
United Services
Continental Express
Continental Connection
Continental Cargo
OtherPartners
Aer Lingus
Emirates
Gulfstream International
Airlines
Hawaiian Airlines
Island Air
Jet Airways
Qatar Airways
TACA Group
Aeromar
Amtrak
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Cape Air
Copa Airlines
Copa Airlines Colombia
Emirates
EVA Air
Hawaiian Airlines
Island Air
Kingfisher
Virgin Atlantic
ContractedRegionalCarriers
United Express
Atlantic Southeast Airlines
Colgan Air
ExpressJet Airlines
GoJet Airlines
Mesa Airlines
Shuttle America
SkyWest Airlines
Trans States Airlines
Continental Express
ExpressJet
Chautauqua Airlines
Continental Connection
Cape Air
Colgan Air
CommutAir
Gulfstream International Airlines
Star AllianceMembersCarriers
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The two airlines have forged a highly collaborative partnership over the past two years as Continental prepared for and executed its transitionto Star Alliance, of which United was a founding member. This important achievement gave the airlines valuable experience in workingtogether and built mutual respect between the two companies.
The 27 member airlines of Star Alliance offer 21,100 daily flights to 181 countries worldwide:
Adria Airways
Aegean Airlines
Air Canada
Air China
Air New Zealand
ANA
Asiana Airlines
Austrian
Blue 1
bmi
Brussels Airlines
Continental Airlines
Croatia Airlines
Egypt Air
LOT Polish Airlines
Lufthansa
Scandinavian Airlines
Singapore Airlines
South African Airways
Spanairs
Swiss International Airlines
TAM
TAP Portugal
THAI
Turkish Airlines
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United
US Airways
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