Universities, innovation, and ICT
Tiziana Catarci
30/05/2012 Integrare comunicazione e servizi Pagina 2
…but what if you are “old” and “fat”?
global m o o c
international
assessment innovation online
research
WEB run
run run
ICT is your fitness!
What does ICT mean for Universities
• Greater accessibility and flexibility
• Increase in the universities target market, i.e.
students who do not attend physical campuses
• Focus for advances in teaching and learning
• More advanced services
• Organizational changes
• Cost reduction and service improvement
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Technological vs. Organizational Changing
• Distance between ICT innovation and organization structure
• Cultural change
• Process reengineering
• Two approaches:
• Continuous improvement – long-term, constant, small, mild changes
• Overall reengineering – short-term, sharp, sudden, large changing
• Can be combined in a global changing process
• ICT innovation can drive the organizational changing and
cannot live without it
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Sapienza’s ICT Innovation
• User-oriented university: more high quality services to all classes of
users ensuring efficacy, effectiveness, and no waste of resources.
• Enterprise (integrated) information system
• Data integration, quality, transparency, availability
• Component interoperability
• Supporting user goals and tasks
• Driving process reengineering
• New hw & sw architecture
• New communication (service-oriented) portal
• New collaboration environment (Google Apps)
• ….
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Under study
Research Mngt
Evaluation
Personnel
Travels, etc
Accounting
Project Mngt
U - Gov
Done Through DB
Legenda
DSpace
Patent
Mngt
InfoStud
Digital Library
Communication Portal
CSA
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The new Portal www.uniroma1.2011
2006
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Service-orntd Portal
Ongoing Work (to be completed end of 2014)
“My Sapienza” - Portal Features
• Unique, integrated access to information and
services
• Mobile
• Multimodal
• Context-dependent
• Adaptive
• Social
• …
Three success stories - 1
• Advanced ICT services for students
– Integrated management of the student career from the university access
to the PhD graduation
– Web and mobile service access
– Paperless management of certificates, exams, careers, etc.
– Digital management of educational spaces, service statistics,
students’feedback
– Tools for planning and managing academic programs
Three success stories - 2
• Sapienza DL
– Single point of access and storage for Sapienza Digital content
– Very general and omnicomprehensive Institutional Repository • Ancient Books (including Google Books)
• Videos
• Digital Collections
• Research Data and Research Publications
• Italian Research Assessment (VQR 2004-2010)
– Integration of Research Publications data from many sources
– Ability of selecting the best research output • Integration of external systems with ad-hoc local application