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Effective Reporting using Tivoli Common Reporting
Suresh WilsonTechnology Manager - Prolifics
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Agenda� Reporting and its importance
� Basics of Tivoli Common Reporting
� Tivoli Data Warehouse
� TCR – Data Model
� TCR - Components
� Live demo
2
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Speaker Introduction
3
Suresh WilsonTechnology Manager - Prolifics
Technology Manager focusing on enterprise systems, cloud services, enterprise integration and performance management; focusing primarily on IBM WebSphere, Tivoli (CS&I) and Rational product lines.
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Prolifics at a Glance
4
5-Years CompoundAnnual Growth Rate
19%
EmployeesWorldwide
1,500
Global PresenceUnited States, United Kingdom, Germany, India
20+TechnologyAccelerators
550+Technical
Certifications
Over 10 Technology and Solutions Awards since 2009
including Business Agility, Customer Integration and Digital
Experience, the first everBeacon Laureate for Business
Agility
Over 160 global customersare currently Fortune
1000 companies
Best-in-class architects andspecialty experts:
BPM, Integration, Digital Experience, Security, Testing,
Business Analytics and Enterprise Content Management
End-to-End Project Expertise
Rate of Repeat Engagements *
91%
Years inBusiness
35+
Offices14
Awards
Technology Expertise
Fortune 1000
*based on % revenue Source – December 2013 internal revenue metrics
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Collaborate and learn
5
Let’s keep the session interactive…..
And let’s learn something new…
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APM – Core features
Monitoring tools can (typically) provide:
�Real-time runtime status of servers and applications
�Ability to send alerts and notifications
�Integrate with ticketing or event management systems
�Ability to take automated actions
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APM Reporting – Why is it important?
Wouldn’t it be nice if the monitoring tool can also help in:
�Performing analytics
� Capacity planning
� Performance management
� Easily share performance and availability data
� Understanding SLA conformity
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IBM Solutions and Reporting
How does reporting work in the IBM APM world?
� Tool specific reporting (think TEPS, APM UI, SaaS APM UI etc.)
� Tivoli Common Reporting (for complete, feature-rich, customizable reporting)
� * TCR Integration in the IBM SaaS offering
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Tivoli Common Reporting
� TCR is a shared reporting solution used by several IBM products
� Most APM agents provide ready to use out-of-the-box reports
� Based on the IBM Cognos BI software
� Integrated with Jazz for Service Management
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Sample List of Out-of-the-Box Reports
OS Reports
SOA Reports
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So, why are we having this session?
Most APM customers…
� Do not fully utilize the reporting features (or maybe uses out-of-the-box reports)
�Do not understand the power of Cognos BI
And hence the objective is…
�Understand how to use TCR from an APM user perspective
�Learn how to get more out of APM investment
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Tivoli Common Reporting – Data Flow
TEPS – Enable attributes for historical collection
WPA – Sends the real-time data to the warehouse
SnP – Define the summarization and pruning configuration
JazzfSM
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Tivoli Common Reporting – Roles
APM SME Application SME Cognos SME
Enable/Optimize historical collection
Manage APM configuration
Determine which KPIs to report on
Work with APM and Cognos SMEs to create efficient reports
Create/Customize TCR Reports
Add intelligence and user experience to reports
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Tivoli Common Reporting – Roles
Or use that “one” person who can do it all
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Effective Reports start with historical collection
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Warehouse Filtering
Enable the right attributes for historical warehouse collection
1. Collect only the attributes necessary to meet the reporting requirements
2. Use attributes filtering to minimize data collection and maximize value
Example: WebSphere Request Analysis
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Verify the data model
TCR rely on the underlying data model to generate reports (comes with the APM agent reports)
Verify the data model to make sure that it contains the correct attributes
Use Cognos Framework Manager to make changes (only if needed)
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Decide on how to visualize the data
� Understand the reporting requirements of the target audience
� Choose the correct reporting format
� Make the report customizable and extensible
� Make use of reporting workspaces
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Key Reporting features
Active Reports – self contained reports, dynamic interaction
Cognos Reporting Workspaces – combine different reports to create custom reporting workspaces
Numerous reporting formats to choose from
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Sample reporting formats
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APM Reporting DEMO
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Sample reports
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Sample reports
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Learn More… Prolifics at InterConnect
24
Monday How Broadcast Music, Inc. Devised and Enabled Enterprise Architecture from Corporate Strategy12:15 PM - 1:15 PM
Integrating Salesforce.com and Oracle ERP Using IBM WebSphere Cast Iron2:00 PM - 3:00 PM
Recommended Design Considerations for Enterprise Monitoring using SCAPM and Netcool OMNIbus5:00 PM - 6:00 PM
Tuesday Smarter Integration Using the IBM SOA Foundation Stack: Best Practices and Lessons Learned8:00 AM - 9:00 AM
Best Practices for Monitoring Your Cloud Environment and Applications9:30 AM - 10:30 AM
Applicability of IBM SOA Approach In Manual Processes Automation 11:30 AM-11:50 AM
Leveraging Governance in the IBM WebSphere Service Registry and Repository for IIB and DataPower12:30 PM - 1:30 PM
Broadcast Music Inc. Release Rockstars: Program-Wide DevOpsSuccess with UrbanCode Deploy3:30 PM - 4:30 PM
Empowering SmartCloud APM -Predictive Insights and Analysis: A Use Case Scenario5:30 PM - 6:30 PM
Wednesday Architecting and Tuning IIB/eXtreme Scale for Maximum Performance and Reliability, Featuring TBC8:00 AM - 9:00 AM
MasterCard's Modeling and Governance of Decisions and Processes for Improved Fraud11:00 AM - 12:00 PM
How BMI is Revolutionizing the Music Business Using IBM’s BPM and Integration Technology2:00 PM - 3:00 PM
Integrating IBM Pure Application Systems and IBM UrbancodeDeploy: A GE Capital Case Study 2 :00 PM – 3:00 PM
Thursday Aetna’s Vision for a Healthier World: Smarter Architecture and a Scalable Integration Bus9:00 AM - 10:00 AM
Meet the Expert - Delivering Enterprise Applications: Faster. Cheaper. Better Thursday 12:00 PM – 12:50 PM
Using the Power of IBM Tivoli Common Reporting to Make Smart Decisions: The Untold Story2:30 PM - 3:30 PM
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Thank You
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Let’s Continue the Conversation….
Suresh [email protected]
Visit these useful links on the Prolifics website:
Case Studies http://www.prolifics.com/resources/case-studiesWebcasts http://www.prolifics.com/resources/webcastsVideos http://www.prolifics.com/resources/videosSolution Briefs http://www.prolifics.com/resources/solution-briefsBlog http://www.prolifics.com/blogTwitter http://www.twitter.com/prolificsFacebook http://www.facebook.com/ProlificsTechProlifics TV http://www.youtube.com/prolificstv
