www.peakload.org
UTILITY DEMAND RESPONSE
JP HarperVice President/GM
CPower Energy [email protected]
215-327-0523
http://www.peakload.org/mailto:[email protected]
www.peakload.org
CPower – What do we do?
• CPower helps customers save on energy costs, earn revenue, promote a reliable grid, and achieve sustainability goals.
• More than 50 programs – including regulated utility programs.• 1,400 customers across 9,000 sites in all industries and energy markets.• We focus on demand-side energy management, not supply.• Expert engineers to help find the maximum value through DER assets, DR
programs, peak management and energy efficiency.
• Largest provider solely focused on demand management in the US.
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What are the Challenges?Help YOUR customers lower their energy costs.
For Utilities§ Limited experience in developing, implementing and marketing and selling the programs§ No additional resources and limited, if any, funding to implement programs§ Educating and enabling customers to participate to hit mandated requirements (creating awareness)
For Customers§ Education – Do we use an ISO program? Utility? Both? Can we? How do we?§ Participation – How much is too much? Where does the impact override the benefits?§ Value – How does this program create more or sustained value for me (repeatable and predictable)
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Case Study – CPS Energy, San Antonio• CPS Energy has a strategy to save 771 MW by
2020• CPower works with many C&I customers that have
a national footprint with sites all over the country including San Antonio – eg – Big Box Retailers• Customers benefit by lowering their energy costs.• The community benefits by getting lower energy
costs.• State of Texas benefits by meeting energy needs
during emergencies.• CPower started working with CPS in the spring of
2019, and has already enrolled some of the national customers that we work with in other markets helping CPS Energy get closer to their goals.
San Antonio
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How did CPower help? CPS Energy San Antonio§ CPower was able to introduce national customers to the CPS Energy utility demand response program; creating
valuable customer education and awareness § Increased awareness and education on customer opportunities§ Facilitate selling and enrollment
CPS Customers§ Customers and community benefit from lower energy costs through participation§ Provided detailed program and preparation information to ensure customer participation§ Provided an opportunity for a new revenue stream
Texas§ Benefits by meeting energy needs during emergencies
Collectively§ Increasing the value to the utilities customers coupled with a heightened customer experience level
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SECRET WORD =
POWERJP Harper
Vice President/GMCPower Energy Management
http://www.peakload.org/mailto:[email protected]
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Energy Federation, Inc.Technology Connecting Utilities & Their Customers
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What We Do
MULTILINGUAL CONTACT CENTER
350,000Calls annually
INSTANT REBATES
IN STOREEverywhere your customer shop
MARKETPLACES
70+Marketplaces launched
INCENTIVES
$2.0B+Incentives processed on behalf of clients
EE LOANS FINANCED
$700M+Interest subsidies of $80M issued to Lenders making loans
LOGISTICS
600,000B2C Orders shipped annually
INVENTORY
$10MOf inventory on hand to help you build the perfect kit for your customers
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serve hard-to-reach across broad regions & segments
Highlights
üstatewide program serving urban and rural customers of 108 utilities
ü75,000+ households participate annually (reaching 5Xmore than previous direct-install)
ü 230,000+ kits shipped to-dateü measure realization rates from 65% to 95%
ü cost effective - highly scalable
Multi-Measure KitsCase Study
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engagement - eCommerce - expertise - logistics
Highlights
ü reaching 3.5 million residential and non-residential customers – expanding to 7 million
ü 1.3 million visits to the marketplace
ü 18% avg. conversions, rising to 30% during LTOs
ü 4 Million+ ENERGY STAR products purchased
eCommerce MarketplaceCase Study
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in-store POS discounts / instant rebates
Highlights
üQuick - 1 min 45 seconds was avg. time required by customer to authenticate.
üEasy - 81% of authentications were successful without account number.
üFast - 88% of purchases made within 24 hours within 10 miles of house.
üBroad - 94% of MA cities/towns had participants, 100% of participating stores saw purchases.
Smart Thermostat Rebate
In-Store e-RebatesCase Study
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More InfoPhilip Scarbro, Vice [email protected]
Secret Word: MARKETPLACE
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Company Overview• Eaton (HQ in Cleveland)• Electrical Sector HQ in Pittsburgh• Smart Grid offices in Minneapolis, Milwaukee,
Carrington ND, and Gaithersburg, MD• ~99,000 employees worldwide• 100+ Year Tradition of Quality• $22B+ Scale to Invest
• Ranked among Fortune Magazine’s World’s Most Admired Companies• One of Ethisphere Magazine’s World Most
Ethical Companies • Thomson Reuter Top 100 Global Innovator• Corporate Responsibility Officer
Magazine’s 100 Best Corporate CitizensJoseph E. Childs
Senior Manager DR Strategy & Business [email protected]
720.273.1682
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Power Systems Equipment & Solutions
Eaton’s mission “…make what matters work.”
Voltage Monitoring and CVR/IVVC
Transformer Loading Analysis
Demand Response & AMI
Alarm & Event Visualization
Consumer Portals & Empowerment
MicroGrid SolutionsDistribution Automation
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Case Study: Fort Custer Microgrid
Brownfield Microgrid:1. Full generator control upgrade2. Generator switchgear upgrade3. New multi-layer protections scheme4. Energy storage battery inverter installation5. PV plant control & intermittency management
Key Values:1. Grid-Parallel Operation for Participation in
Consumers Energy DR & Reserves Programs2. Islanded Operation in Emergency Situations3. Resource Optimization to Minimize Costs
Requirements:1. Improved Resiliency2. Cost Recovery Mechanism3. Economic Installation and Management
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Fort Custer: Lessons learned and practices
Contracts and Technical Requirements1. Multiple Stakeholders with different objectives2. Changes/ Decision in one element impact others3. Over-the-fence agreement to supply other local facilities4. Existing Utility DER interconnection agreement converted to a
…..
Brownfield:1. Each existing asset requires different and
unique upgrades2. Technical decisions about long term best
upgrade vs. best immediate solution3. Centralized and Manual Equipment Operation4. Power System Protection Schemes re-design5. Blink-less Islanding/ Reconnection
Project Team:1. It takes a community2. Mix of different skills and priorities3. Communication/ language translations
ESTCP*DOD
EatonMicroGrid
CERLAdvisor
Consumers Energy
Utility Partner
Ft. CusterFacility
ElectricoreProgram Manager
Same Term Different Meanings• System Security/ Protection• Facility Security/ Protection• Overloaded Acronyms
• PCC, EMS, …
*Environmental Security Technology Certification Program
Existing Equipment• Generators – CAT and Cummins• Switchgear, Manual, Automatic, and Coordinated Controls• DER Resources distributed throughout facility• Replacement/ Re-engineer automatic transfer switches• Intermittent PV supply required Battery for modulation
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Summary and Conclusion
• MicroGrid Solutions for Independent Operations and Resiliency
• DER Controller Solutions for site optimizations and grid services participation
• Fast DR Solutions for System Reserves
Solution Expertise• Field Survey and Design• System Modelling and
Performance• Resource Optimization• Cost Recovery Modelling Scenarios• Protection Relays, Switchgear,
Controls, and Communication• Commissioning, Maintenance and
Support• Traditional DR for Capacity and Energy Management
Flexible DR
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Frank MacielManager of Product Development
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DISNEY MAGIC• Guests spend average of
$300 per day
• High satisfaction ratings• 70% return rate from first-
time visitors
• “Disney Magic” is the ultimate customer experience
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NTC works with10 of the top 20 IOUs
*Measured by Market Capitalization
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Message delivered home to parents
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Magical experiences that make an impact
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NTC’s Secret Word
C-H-U-R-R-O
“Un churro es delicioso, pero en Disneylandia cuestan mucho dinero.”
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Smart Grid Case Studies
Linda StevensOATI – Associate Vice President Sales, Smart Grid
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Secret Word
MICROGRIDS
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Thank You
Linda StevensOATI – Associate Vice President Sales, Smart Grid
[email protected] | 763.210.4928
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Enhancing Operations with Consumer Load Access
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Sally JacqueminSr. Director, Distribution & Smart GridOpen Systems International, [email protected]
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Who is Open Systems International?• Leading supplier of Operational Technology Solutions• Founded in 1992, and privately held• Headquartered in Minneapolis, MN• Regional & International offices• Fiscally solid and profitable• Sustained 20% annual rate of growth• 700 employees • All USA developed IP and Technology• Large user base of 400 worldwide• More USA and Canada utility customers than others
Served Markets:• Generation• Transmission• Distribution
• Renewables• Micro-grids• Gas• Water
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Distribution Operations Evolution
Expansion of automation /
SCADA in distribution
network due to grid modernization
Integration of SCADA with
network model and map for improved
visibility and situational awareness
Deploying grid analysis
applications and centralized Distribution
Automation (DA) for more efficient system operations
and asset utilization
Implementation of integrated OMS for
enhanced operational
efficiency and improved customer
service and reliability
Integration of Distributed Energy Resources (DERs)
such as wind, solar, demand response,
and others to support all forms of
generation
Continuous enhancements to
support future operational
requirements
Real-time operational extension to consumer
IOT device management & control
Control Center Operations
Consumer Aggregated IOT Device
ManagementADMS
DERMSOMSDMS
Network ModelSCADA
OMSDMS
Network ModelSCADA
DMSNetwork Model
SCADANetwork Model
SCADASCADA
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OSI’s Grid Edge solution enables utility ownership and control to consumer grid-edge devices
Thermostat
DR and Smart Appliances
Secure API Interface
OSI Grid Edge Solution
In-home Thermostat and
smart load controllers
Consumer Mobile App
OSI ADMS & DERMS
Demand Response Solution
(Interface to existing, 3rdparty system or OSI)
Customer Wifi
Extension of OSI real-time system
architecture
Utility Distribution Network Operations Solution
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Introducing Tina (secret word)
Tina™ is a secure, intelligent thermostat that connects utilities directly to the people they serve—without any middlemen.
• Low cost, utility-owned, smart thermostat• Easy installation, wifi router connected• Customer enrollment through mobile app• Program management through Demand Response
software• Integrated to real-time ADMS/DERMS for network
and economic optimization• Available for white-label with utility logo
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Improve Customer Service
Improve Operational Performance
Reduce Operating Costs
Improve Reliability
Reduce Outage Durations
Improve Capacity Utilization
For more information please visit www.osii.com
Thank you!
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Load Management Beyond DRSmart thermostats can do more!• Tendril’s Orchestrated Energy is a
platform for…doing just that• Optimize devices for utility goals and
customer preference• Get more value out of each device
Emilie StoneDemand Management [email protected]
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Example 1 - Combining Demand Response with Energy Efficiency
2
3.0
2.0
1.0
0
Home Tem
perature (°F)
00:00 03:00 06:00 09:00 12:00 15:00 18:00 00:0021:00
Load -kW
78
76
74
72
70
68
7/13/18 Indiana Demand Response Optimization – Home ##829
7/12/18 Indiana Energy Efficiency Optimization – Home ##829
3.0
2.0
1.0
0Hom
e Temperature (°F)
00:00 03:00 06:00 09:00 12:00 15:00 18:00 00:0021:00
Load -kW
78
76
74
72
70
68
Optimized AC Load
Demand Response Window
Comfort Band
Interior Temperature
Customer Schedule
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Example 2 - Time of Use and Demand Response
3
Optimized AC Load
3.0
2.0
1.0
0
Home Tem
perature (°F)
00:00 03:00 06:00 09:00 12:00 15:00 18:00 00:0021:00
Load -kW
78
76
74
72
70
68
Base Load
Delivery Charge (¢1.0) Generation Charge (¢10)Interior Temperature
Customer Schedule Distribution (¢2.3)
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Example 3 - Co-optimizing Loads with Solar Generation & TOU
4
00:00 03:00 06:00 09:00 12:00 15:00 18:00 00:0021:00
Optimized AC Load
Base Load
TOU Rate
Load -kW
74
73
72
71
70Hom
e Temperature (°F)
00:00 03:00 06:00 09:00 12:00 15:00 18:00 00:0021:00
High Solar Production (9/4/18): consume solar, maintain comfort
3
2
1
0
-1Solar Production
Load -kW
Low Solar Production (9/7/18): avoid peak price, maintain comfort
3
2
1
0
-1
74
73
72
71
70
Home Tem
perature (°F)
Interior Temperature
Customer Schedule
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Example 4 - Co-optimizing Controllable and Non-controllable Loads
00:00 03:00 06:00 09:00 12:00 15:00 18:00 00:0021:00
4.0
3.0
2.0
1.0
0
00:00 03:00 06:00 09:00 12:00 15:00 18:00 00:0021:00
4.0
3.0
2.0
1.0
0
Cum
ulative Load -kWC
umulative Load -kW
HVAC Load
Pool Pump Load
No Device Optimization or Control
Optimize HVAC to Avoid Co-incident Peak
Secret Word: double-dip
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