SOP QTR4 2011-12
FH NFH FH FA NFH FH FA NFH
1 Sabarmati0 2 2 4 4 22 30 22
2 Mehsana0 1 1 0 0 7 17 7
3 Palanpur0 1 0 1 0 7 16 5
4 Himatnagar0 0 1 0 0 15 24 5
TOTAL 0 4 4 5 4 51 87 39
Name of area
No.of accidents in the quarter Cumulative since the first
quarter of the current FY
yearDepartmental Outsider
Uttar Gujarat Vij Company Ltd ,Mehsana
QUARTER :-4th January-12 to March12
YEAR :-2011-12
Performa - SOP 001 : Fatal and Non-fatal accident report for quarter ending March-12
NUMBER OF ACCIDENTS FOR THE QUARTER (January12 to March-12)
Sr. No.
FA/FH/NF
H
Dept /
O/S
1 2 3 4 5 6 7 8 9 10 11 12
1 HMT AntroliRaval Ashokbhai
BhikhabhaiFH O/S 17.10.11
In victim premises he tried to switch on the light at that time its hand touched to
unbrekable flexible wire & victim got shocked & died.
CEI report
awaitedN/A N/A
A meeting was arranged for
given information about
safety norms of electricity
with village people residing
there for none use of
conducting things i.e. iron
bar,open wire,steel measuring
tap etc which are danger for
getting electrical accident.
0
2 HMT LaxmipuraBhangi Jigarkumar
SureshbhaiFH O/S
15.1.12 at 16.00
hrs
11 KV Kalol JGY fedeer is passing over house under construction(which is illegal)
where the accident occurred.While catching the kite the victim came in conact of 11
KV line passing over the house under construction and fallen on ground and met
with fatal accident
CEI report
awaitedN/A N/A
Letter written to TDO,
Khedbrahma and Talati, Gram
Panchayat, Laxmipura to stop
illegal consruction.
0
3 HMTMotipura
(Chandarni)
Chauhan
Bhavanaben BalajiNFH O/S 29.11.2011
As per massage from outsider on dt:- 30.11.11 jointly inspected the site by Gambhoi
s/dn & Bhiloda-1 s/dn. A non fatal accident occurred to outsider human namely
Chauhan Bhavanaben Balaji at village: Motipura on dtd: 29.11.11. However, the
actual reason yet to be pointed out. During site visit there was no any person came
forwarded for eye witness.But, as per joint site investigation report of Gambhoi sdn
& Bhiloda-1 sdn at the farm of shri. Chauhan Bhuptaji Galaji, one 11kv pole exists.
There is a spark observed on top conductor of that pole near to top pin insulator
and also burnt skin observed on earthing wire below V cross arm. It concluded
that, there might be try to attempt of suicide by victim unauthorizely through
climbing on that pole. Also detail investigation report of Police is awaited till today.
CEI report
awaitedN/A N/A
Letter given to Gambhoi
Police Station vide
no.UGVCL/BSD/Tech/2663/3.1
2.11
0
4 HMT Kakaritimba
owner -Pagi
Pratapbhai
Nathabhai
FA(Buffalo) 29.09.11
In 11 KV Odha Ag feeder, some Unknown person was trying to switch On the D.O.
Fuse at Double Pole Structure (with do fuse). During this, the D.O. fuse was
touched to the channel and Current passed through Pole to the Earth. At the same
time the Buffalo was in the Water pit and got electric shock due to wet soil and
Died.
Electrical
Inspector
report awaited
N/A N/AMaintenance of DO Tapping
has been carried out 0
5 HMT Chandrana
owner- Gamar
Chunabhai
Singabhai
ta:khedbrahma)
FA(Buffalo) 21.12.11
2 nos. of LT Line pole was found tilted & LT line 1-phase 2 wire conductor come
near to ground so village helper had made this line LT circuit dead,and isolated by
removing LT jumper and had reported to Kheroj s/dn office.Meanwhile without
permission any un known person charged line by giving temporary jumer, due to
this mischiep dead line charged. Mean while buffallow passing under this LT line
& came in contact with live line and met with fatal accident.
CEI report
awaitedN/A N/A
FIR lodged against unknown
defaulter at Poshina police
station.
0
6 MSH Bhalana
shri B C
Bhagora,Village
Helper of Sankra Ta
Harij
NFH Dept1.12.2011
11:00Hr
Non Fatal Electrical Accident Occurred to Victim while working of tree cutting on LT
Line of village Bhalana Ta Harij .11KV Line of Piplana Feeder(Katra S/S) was
passing near by LT Line.While removing creepers,cutting instrument "Dhariya"
touched with 11kv line and accident occured.
On investigation it is found that line clear of 11kv Sarel feeder(Dunawada S/S)
instead of Piplana feeder (Katra )was taken by LM Shri R.G.Pande. Also earthing
was not done at site while working .
CEI Report is
not received
N/A as CEI
report is not
received
N/A as CEI
report is not
received
accident occurred due to
mistake of both lineman and
helper , lineman and helper
are instructed to keep safety
equipments with them and
make sure that the LC of
proper feeder was taken and
make proper earthing of line
while working.
0
Detailed Reason of AccidentFinding of
CEI/EI/ AEI
Remedies
suggested by
CEI / EI/ AEI in
various cases
Uttar Gujarat Vij Company Ltd ,Mehsana
QUARTER :-OCT -11 to MARCH-12
Year 2011-12
Whether the
remedy
suggested is
complied
Action taken to avoid
recurrence of such
Accident.
Compensa
tion Paid
Performa-SoP002:-Action taken report for safety measures complied for the accidents occurred
Sr.
No.Circle
Location of
Accident
Details of
victim
Type of Accident
Date of
occurance
FA/FH/NF
H
Dept /
O/S
Detailed Reason of AccidentFinding of
CEI/EI/ AEI
Remedies
suggested by
CEI / EI/ AEI in
various cases
Whether the
remedy
suggested is
complied
Action taken to avoid
recurrence of such
Accident.
Compensa
tion Paid
Sr.
No.Circle
Location of
Accident
Details of
victim
Type of Accident
Date of
occurance
7 MSH Delmal
shri B.S.Thakor
Village Helper
(Delmal )
NFH Dept
29/01/2012
AT ABOUT
11.30 HRS
On Date 29/01/2012 ( Sunday ),The Delmal village helper was going to
attend the complaint of Ag connection in R/O Shri Rabari Virambhai
Gandabhai ( Conn.No 21805/00364/0 ) of village Delmal ( Preparing
new DO jumpers ) Which is on 11 KV Limbja feeder & at the time of
accident the single phase power supply was ON . He went the site of
Ag connection & dismentalled all the three DOs of transformer centre &
for disconnect the line he sent the outsider man to cut off the line by
dismentalling the DOs of this 11 KV tap line which is about 10 poles
away from this trans centre & with out conformation that the DOs are
dismentalled or not He prepared all the three out going jumpers
complately with binnding & when he prepared to repaired the
incomming DO jumpers , He got the electrical shock & fell down from
the Transformer DO angle & got the injuries on his back side
CEI Report is
not received
N/A as CEI
report is not
received
N/A as CEI
report is not
received
Inform to linestaff to avoid
this
type of mistake in future &
use safety equipments while
working on line & line must be
done dead by earthing on
both the side
No
8 MSH Visnagar
Parmar
Maheshkumar
Shankarbhai
(Helper)
NFH Dept12.10.11
12:45 PM
On dt 12-10-11 ShriMaheshkumarShankarbhai Parmar Helper was going to release
single phase connection to Shri Vikramshinh Rajput at block no 25 of Radhe
Bunglows . which is situated on Thalota road Visnagar . 3 Phase 5Wire LT Line of
11 kv City -3 feeder eminating from 132 kv Visnagar s/sis existing . 1 Phase
connection is given on LT PSC pole . After installation of meter& laying of 2.5 mm2
service cable he climbed on psc poleto give service connection on the Live LT
Line conductor. While he joint 2.5 mm2 pvc cable to Live conductor his left hand
upper side came in contact with Live conductor and he got Electric shock & he fell
down to the ground & thus Non Fatal accident took place.
CEI
VISITED
SITE ON
19-12-2011
CEI REPORT
NOT RECEIVED
TILL TODAY
NIL
Victim & other line staff were
instructed to use safety tools
while working & also given
the guideline regarding safety
awareness
No
9 MSH Malsundshri Virabhai
Ambabhai parmarFH O/S
02.10.11 at
15:30 Hrs.
The victim shri Virabhai Ambabhai Parmar, aged 45 years (approx) resi of Malsund ,
Ta-Harij was living at farm of Agri. consumer Shri Patel Ramabhai Karsanbhai
having Ag Con.No-28548000821. The connection is located at village malsund. The
one Drop out fuse link of the transformer centre was blown off, hence the victim
had tried to provide D.O fuse link by weted woodden bamboo. as per eye witness
statement, while this operation the victim had got electrocuted & died on the spot.
further Harij office has not received any complaint regarding power failure or fuse
blown off from consumer.
CEI Report is
not received
N/A as CEI
report is not
received
N/A as CEI
report is not
received
Inform & warned to Consumer
regarding unauthorised
operation of DO fuse, and
explained to make a
complaint to concern SDO
regarding power failure
No
10 MSH KadiRajput Manojkumar
HemanshubhaiFH O/S
07.11.2011 at
11:15 PM
An electrical accident occurred to an outsider namely Rajput Manojkumar
Hemanshubhai at village Kadi near Thol Road, opp.Gangotri shopping centre.On
dated 07/11/2011 at approximately 11:15 PM, a Truck(Tanker) No GJ 18 T 0037 was
parked below HT line of 11 kv Amul ind. Feeder eminating from 66 kv Kadi s/s. At
that time victim climb on the tanker to take a rest, while walking on Tanker he came
into contact with live conductor of 11 kv HT line & electrocuated.
CEI Report is
not received
N/A as CEI
report is not
received
N/A as CEI
report is not
received
New 10 Meter PSC Pole
erected under 11 KV Line and
height is maintained with
horizontal distance to avoide
the accident in future
Not
claimed so
not given
compensat
ion
11 MSH Boriavi
Shri Dilipbhai
Mahadevbhai
Chaudhary
FH O/S27.12.2011 at
07:00 PM
Pending due to no one in the village came forward as a eye witness or willing to
give any type of statement.
CEI Report is
not received
N/A as CEI
report is not
received
N/A as CEI
report is not
received
Village people were instructed
to inform concern SDO or
make a complaint at CCC for
any line fault
NO
12 MSH BAVLU
FH to Shri
THAKOR BABUJI
MANAJI
FH O/S23-02-2012
12:45 pm
As per press note on 24-02-2012 about fatal accident to shri Thakor
Babuji Manaji, this office has visited site on 24-02-2012 at 10:30 am
and taken statement of victim's brother shri Thakor Kalaji Manaji. Victim
had no any electrical connection given by U.G.V.C.L. but he was using
power from residencial connection of Shri Thakor Dhanaji Manaji by
yellow colour's private flexible 1/18 wires of about 25 meter. As per
Thakor kalaji Manaji's statement, "Victim and his wife had quarrel with
neighbour on 23-02-2012. Opponent draw victim behind his home,
bitting him badly on victim's chest and stomach by wooden stick and
hand, from where the wires towards victim's home was passing with the
CEI Report is
not received
N/A as CEI
report is not
received
N/A as CEI
report is not
received
The accident occurred in
Private wiring, so we have
intimated the consumer to
use Standard equipement and
wiring at premises.
Not
claimed so
not given
compensat
ion
FA/FH/NF
H
Dept /
O/S
Detailed Reason of AccidentFinding of
CEI/EI/ AEI
Remedies
suggested by
CEI / EI/ AEI in
various cases
Whether the
remedy
suggested is
complied
Action taken to avoid
recurrence of such
Accident.
Compensa
tion Paid
Sr.
No.Circle
Location of
Accident
Details of
victim
Type of Accident
Date of
occurance
13 MSH GeritaShrimati Laxmiben
Narayanbhai PatelFH O/S 28.12.2011
On site verification it was found that victim got single phase residential connection
for lighting purpose at Gerita village. Single phase motor used by consumer
through 1/18 guage copper wire from switch board. One of the end of this wire was
connected at Switch Board and another end of this wire have connected with male
plug connector. Single phase motor have female plug connector. while the single
phase motor was on and victim was removing the male and female connector to
switch off the motor directly and at that time victim touched the live male contact of
the wire and got electric shock and died.
CEI Report is
not received
N/A as CEI
report is not
received
N/A as CEI
report is not
received
ADVICE GIVEN TO
CUSTOMER FOR
RECTIFICATON OF HIS
HOUSE WIRING
There is no
UGVCL
Fault
14 MSH Lunva
Owner of buffalo
Ajamkhan
Mehmunkhan
Pathan
FA(Buffalo) 16.11.2011
In Lunva village AG sim area 3 phase AG connection no AG 340 of 65 HP in
respect of Shri Chhattekhan MujahinkhanPathan is located. The power supply is
given from 11 kv AG Khoda feeder emanating from 66 kv Khoda s/s. A 100 kva
transformer center is located near to Room [Oradi] of ag connection. A Havada is
situated near AG Connection Room On dt 16-11-2011 evening time a buffalo came
for drinking water from Havada& then he went near to transformer center & he
touch the GI Wire of transformer center & he got electric shock& buffalo died.
Investigation done for motor& Patti cable, the Patti cable is puncture & due to
puncture of cable leakage current got path from Patti cable to service cable of
transformer center to GI Wire of transformercenter. Fatal Animal Accident occurred
due to party’s Patti cable puncture.
CEI NOT
VISITED
SITE
CEI NOT
VISITED
SITE
NIL
Party was instructed to
replace the patti cable & use
standard electric motor for ag
purpose
No
15 PLN
Sudrosan
(Roda seva
Asram)
Shri Narottambhai
Tejarambhai
Parmar-38 years
old(Village-Helper)
NFH Dept 11.12.11
A non fatal electrical accident occurred to victim while victim climbed on 11 kv
Dunavada-JGY for repairing of sackle pole jumper,at that time victim got shock due
to one Tapping are not removed by victim.at side observed by DE-Thara & found
victim was remove two DO-Tapping & one Tapping not remove at location no-
MPH/DUJ/133/08/121.
Victim himself
responsible
Victim himself
responsible
Field officers
asked to take
remedial
measures as
suggested by
E/I.
Show cause notice issued
vide letter no-
UGVCL/ROD/T/EE/224/10-1-
12.
no
16 PLN At-Dhaneri
Shri Dilipsih
Bhavansih Chavada-
Helper
NFH Dept
15-12-11
reporting
28.02.12
A non fatal electrical accident occurred to victim while victim climbed on
11 kv Rameshwar-JGY for maintenance work ,,at that time victim got
shock due to return power of Genarator used in milk dairy of Dhaneri
village.
C.E.I report is
awaited
Inform to police station-
Dantiwada against Milk dairy
vide letter no-DNT/5394/16-12-
2011
no
17 PLN Bhataram
Patel Nanajibhai
Rupabhai-45 years
old.
FH O/S 19.11.2011
A fatal electrical accident occurred to outsider, During wrapping the black
insulation tape on the broken phase wires,which carry the power from meter to fuse
board & observed two phases comes together, thus the victim got shock & died on
the spot in AG Connection room(Consumer no-73431/00144/2) .
Victim himself
responsible
Victim himself
responsible
Field officers
asked to take
remedial
measures as
suggested by
E/I.
FAULT NOT ON UGVCL SIDE no
18 PLN Dhanera-city
Rajput Kisorsing
Ramsing-30 years
old
FH O/S 19.11.2011
Victim applied 1-phase motor wire plug in switch board and try to start motor &
found leakage current passes through her body due to victim hand contact to
broken insulation Wire near plug, and got electric shock in her premises.
Victim himself
responsible
Victim himself
responsible
Field officers
asked to take
remedial
measures as
suggested by
E/I.
FAULT NOT ON UGVCL SIDE no
FA/FH/NF
H
Dept /
O/S
Detailed Reason of AccidentFinding of
CEI/EI/ AEI
Remedies
suggested by
CEI / EI/ AEI in
various cases
Whether the
remedy
suggested is
complied
Action taken to avoid
recurrence of such
Accident.
Compensa
tion Paid
Sr.
No.Circle
Location of
Accident
Details of
victim
Type of Accident
Date of
occurance
19 PLN Kalyana
Rajput Laxmanji
Bhagaji-60 years
old
NFH O/S 01.10.11
A Non Fatal Human electrical accident occurred to victim ,while victim climbed on
11 kv nilkanth AG feeder for Unathorised Reconnection of his AG
connection(22821/00507/5).This AG connection was disconnected by DE-Kakoshi
on 28-9-2011 dtd from tapping pole near this connection due to non payment of
energy bill of AG Connection & found victim came with contact of live wire of 11 kv
Nilkanth AG feeder and got electric shok.
IERules-1956
as per section-
82 Educate to
consumer for
inform to
UGVCL office
for any
function
works done
near by
electric line
for avoid such
type accident.
IERules-1956 as
per section-82
Educate to
consumer for
inform to
UGVCL office
for any function
works done near
by electric line
for avoid such
type accident.
Field officers
asked to take
remedial
measures as
suggested by
E/I.
Danger board & barbed wire
providedno
20 PLNvill-Juna
nesada
Owner of Cow -
Bhopaji Dhudaji
Thakor,
FA (Cow) 15.10.11
A Fatal accident occurred to Cow due to Fire of Pin Insulator of 11 kv Manpura
feeder conductor at location no-130/14/4 & found conductor broken which is
fallown on ground, while Cow came with contact of Live conductor & got electrical
shock.
IERules-1956
as per section-
29
maintenance
work carried
out
periodically
IERules-1956 as
per section-29
maintenance
work carried out
periodically
Field officers
asked to take
remedial
measures as
suggested by
E/I.
Maintenance work carried out no
21 PLN Jetavas Ta :
Danta
Buffaiow :-1 OF
Shree Kharadi
Pabubhai Devabhai
FA(Buffalo) 12.10.11
Animal Fatal Accident occurred due to broken of guy insulator of stay wire &
earthing wire of village t/c. Due to broken guy insulator ,earthing wire is contacts
with stay wire . So leakage current passes through earthing wire to stay wire and
Buffalow came in contact with stay wire & got electrocuted and died on spot.
IERules-1956
as per section-
29
maintenance
work carried
out
periodically
IERules-1956 as
per section-29
maintenance
work carried out
periodically
Field officers
asked to take
remedial
measures as
suggested by
E/I.
Maintenance work carried out no
22 PLN Jagana
Owner of cow-
Jarmol Nanajibhai
Karasanbhai
FA (Cow) 22.11.2011
HT. line one conductor broken and fall on ground from location no. 69 of 11 kv
gujrat agro feeder due to pin puncture.cow came into cotact with live conductor and
expired on the spot.at that time this feeder not tripped.
IERules-1956
as per section-
29
maintenance
work carried
out
periodically
IERules-1956 as
per section-29
maintenance
work carried out
periodically
Field officers
asked to take
remedial
measures as
suggested by
E/I.
Maintenance work carried out no
23 PLN Kalana
Buffalow :-1 OF
Shree Patel
Maganbhai
Nagarbhai
FA(Buffalo)
30-11-11
reporting
13.2.12
A Fatal accident occurred due to leakage current flow surrounding AG
T/C & Buffalo come near current flow area near T/C, At site observed
Motor of AG connection found short so leakage current flow through
neutral of Transformer.& got electrical shock
IERules-1956
AS PER
Section 67
give
instruction to
field office for
reactivation of
earthing of
T/C for avoid
such type of
accident.
IERules-1956 AS
PER Section 67
give instruction
to field office for
reactivation of
earthing of T/C
for avoid such
type of accident.
Field officers
asked to take
remedial
measures as
suggested by
E/I.
Reactivation of earthing of
T/Cno
FA/FH/NF
H
Dept /
O/S
Detailed Reason of AccidentFinding of
CEI/EI/ AEI
Remedies
suggested by
CEI / EI/ AEI in
various cases
Whether the
remedy
suggested is
complied
Action taken to avoid
recurrence of such
Accident.
Compensa
tion Paid
Sr.
No.Circle
Location of
Accident
Details of
victim
Type of Accident
Date of
occurance
24 SBT Kadadara
Shri Girishbhai
Mithabhai Vohra &
Shri Bhikhabhai
Prajapati Helper
NFH Dept 15.11.11
The line clear of 11 KV Kadadara feeder of 66 KV Vehlal S/S was taken by Shri
D.S.Tadgar on date 15/11/2011 at 10.30 am by phone with Line clear No 35134.and
start work of jumpering on T/C at Bhagat farm, Zak Kadadara road .At 11.30 Hrs
Shri L.S.Thakor,Helper had return the line clear of Pasunj ni Muvadi feeder taken
vide L/C No 35133,By mistake SBO Shri R.D.kalasma of Vehlal S/S had charged the
breaker of Kadadara feeder instead of Pasunj ni Muvadi feeder, both victim working
on line was got electic shock and fell down, Emergency medical treatment given to
them at P.H.C Vehlal & then admit to Appolo Hospital.
Awaited NA NA NA Not paid
25 SBTHansalpur
GIDC
Harshadbhai J
Parmar, App LMNFH Dept 1.3.12, 12:10
While removing of single phase meter from GIDC at Rasiklal
vadilal(jalaram) ind as per new GERC circular to merge meter the
phase and natural wire accidently touch with one to another due to this
flash over occured and victim got flash on face and hands
ESI VISITED
ON 13.3.12Report awaited NA
Employee had given letter
1028/2.3.12 to take care in
future & observed the safty
rule.
Not paid
26 SBTHansalpur
GIDC
Arvindbhai
Mathurbhai Patel,
Helper
NFH Dept 1.3.12, 12:30
While removing of single phase meter from GIDC at marshal agro ind
as per new GERC circular to merge meter ,while cutting the insulation
of phase wire accidently slips on main switch and touch with live phase
due to this flash over occures and victim got flash on face and hands
ESI VISITED
ON 13.3.13Report awaited NA
Employee had given letter
1029/2.3.12 to take care in
future & observed the safty
rule.
Not paid
27 SBT Vavol
Shri Hareshbhai
Jethabhai Marwadi
App Age 14 Yrs
FH O/S
19.11.2011 /
12.30pm.
reported by
division on
15.12.2011
A Single phase conn is given in name of Shri J.L.Marwadi (26927/3416/10) In the
load side single phase motor is used for the water supply in to the tank . At the time
when the motor is running and the power supply is "ON" position. Victim touches
to the metal part of body to fit pvc pipe to the exhaust pipe of the motor and
accident occur..
Awaited NA NA NA Not paid
28 SBT vavolBinkal Dineshbai
Patel, Age: 22 Yrs.FH O/S
18.02.12 @
11:30 hrs.
A fatal human – Outsider electrical accident occurred on dtd, 18-02-
2012 to shri Binkalkumar Dineshbhai Patel, Aged – 22 yrs (Approx) at
village Vavol under Gandhinagar S/dn.At Accident site undersigned &
Junior Engineer, have visit on dtd, 18-02-2012, @ 15.00 hrs, it is found
above victim was doing contactor’s work for providing Mandap at Newly
opening site of Akshar Villa at village VAVOL for providing Steel pipe
pole on the road side to mounting colored cloth FLAG. At that time
above Steel pipe pole touched directly to overhead line passing from
road of 11 KV Uvarsad AG feeder. They have got electrolyte and
referred to further treatment at private hospital but victim was dead.
Awaited NA NA NA Not paid
29 SBT
Nr. Shivalik
villa, Rajpath
Raod,Ambli
Shri Chetan
Dhanjibhai Katariya
(27 years)-FH &
Shri Suresh
Nathabhai parmar
(27 years)- NFH
FH & NFH O/S11.10.11 @ 9:42
AM
Victims(the labourers of Rajesh power Services p.ltd) were working on the DP
structure(RSJ) to remove the fabrication/material, without any permission or
intimation to the SDn office.M/s Rajesh Power pvt ltd or any representative of
agency had not intimated to this office nor asked for any shutdown on that day to
carry out any work from their side.11 kv power of Rajpath fdr(Science City SS) was
going through the 70 mm2 XLPE cable from the same DP structure.There was a
joint between incoming cable from RMU & outgoing cable to Society transformer,
covering with PVC tape. Anyhow one Victim came in the cantact with the cable joint
and at the same time other victim was fallen from the DP structure to the ground.
Report
awaitedReport awaited Report awaited
Contractor is given notice for
not to do work without
supervisor.
Not paid
30 SBT Matoda
Shri. Khori Aratbhai
Amrabhai (FH) &
Shri.Taviyad
Aratbhai Hirabhai
(NFH) Labou of
contractor M/S.
Prakash Electrical
FH & NFH O/S 1.03.2012
While erecting 10 mtr. Psc pole with help of crain, pole tied with GI wire
No.8 on top of the pole & top of the pole came in contact with live
conductor of 11 kv Arvee Denim feeder emanating from 66 KV moraiya
S/s. & both victims getting electric Shock.
Report
awaitedReport awaited Report awaited Line raising work completed Not paid
31 SBT Langhnaj
Smt. Gitaben
dalsukhbhai Raval
(40 Years)
NFH O/S14-10-11
@17.00 hrs
The conductor of 11 Langhnaj(AG) feeder emanating from 66 kv Langhnaj s/s
snapped due to bird fault and fell on her body. She was working in Agri. land under
the line. Due to this she came in contact with live broken conductor and got
shock. She got burn injuries on right arm and leg.
Awaited NA NA NA Not paid
32 SBT ShilajShri Jitendrabhai
Maheshbhai PatelNFH O/S
14.11.11 at
23:00
Said victim is bollero vehicle driver and luggage was lying in the carrier. He went on
the vehicle roof/carieer to took luggege and at the same time he might be came in
the induction zone of live 11 kv line.
Awaited NA NA NA Not paid
FA/FH/NF
H
Dept /
O/S
Detailed Reason of AccidentFinding of
CEI/EI/ AEI
Remedies
suggested by
CEI / EI/ AEI in
various cases
Whether the
remedy
suggested is
complied
Action taken to avoid
recurrence of such
Accident.
Compensa
tion Paid
Sr.
No.Circle
Location of
Accident
Details of
victim
Type of Accident
Date of
occurance
33 SBT Lodariyal
Kishan Virambhai
Koli Patel age- 10
year
NFH O/S17.01.2012 at
14:05
A nonfatal electrical accident occurred to a boy Kishan Virambhai Koli
Patel age 10 years on dated 17.01.2012 at 14.05 Hrs.came in contact
of live 11 kv Lodariyal feeder line passing over 2 feet above on rooftop
of house of Sh. Prahladbhai Chamanbhai Patel while catching the kite.
Report
awaitedReport awaited Report awaited
Estimate for line shifting was
given vide L No:-516
dt.23.03.10 but not paid till
this date
Not paid
34 SBT ChandkhedaDamor Shardaben
ThaneshwarbhaiNFH O/S 05.02.12
In Consumer premises,LT side, Due to leakage in mono Submercible
moter, current passing in watertank. During operating of Metalic Valve
attached to watertank, victim came in contact with leakage of
current.Got shock.
Awaited NA NA NA Not paid
35 SBTNR.SINDBAD
HOTEL
Baldevbhai
Dahyabhai
Ravar(35 YRS.)
NFH O/S 8.03.12
Victim was intensely climbed on pole and touch to the live line top of
incoming side of Single Pole D.O. structure of Nutan Balmandir School
TC of 11KV Chatral Feeder Line
yesTo dismantle
non used DPS
No,As,used for
other connectionFencing work carried Not paid
36 SBTSarjan Estate
Kathwada
Shri Punitraj
Ajaypratapsinh
Rajput
NFH O/S
29.10.11 at 2:00
reported on
30.03.12
An accident occurred was not reported at sl dn at that time by any
offices i.e. Medical officer, Police station. &:party to s/dn. After
receiving the letter from Electrical Insp. Vide letter no.
EIA/932/2012Dtd. 29.2.2012 detail investigation done by s/dn and this
report is submitted vide ref. letter. Looking to the report, an accident
occurred at mid night approximately 2.30 hrs. during talking on mobile
as no any eye witness so actual cause of accident not known. But as
per P.M. report &:police panchnama the cause of accident is due to
electric current. A memorandum of settlement dtd.12.12.2011 between
Victim's mother &:owner of factory was executed after payment of Rs.
600001 - by owner of factory.
EI VISIT ON
28.2.12Report awaited NA NA Not paid
FA/FH/NF
H
Dept /
O/S
Detailed Reason of AccidentFinding of
CEI/EI/ AEI
Remedies
suggested by
CEI / EI/ AEI in
various cases
Whether the
remedy
suggested is
complied
Action taken to avoid
recurrence of such
Accident.
Compensa
tion Paid
Sr.
No.Circle
Location of
Accident
Details of
victim
Type of Accident
Date of
occurance
37 SBT Dhandhuka
owner -Shri
Desai Yusufbhai
Kalubhai
FA ( She
Goat)
16-01.2012
nearly 9.00
AM
Single phase two core service wire is damaged and leakage current
came through girder pole and she goat came contact with girder pole &
died
NO NO NO MAINTENANCE DONE Not paid
38 SBTHudco/Singer
wa
owner -Shri
Baldevbhai
Nagjibhai Rabari
FA (Cow) 14.1.12, 15:20
Because of kite festival, kite got entangled on conductor of 11KV Kathwada-3 feeder
Location No. 106 and due to pulling of same by children, conductor got snapped
and fell on the cow passing below the line hence got electrocuted
AEI VISTED
ON 30.1.12Report awaited NA
Restring of conductor done
on 14.1.12Not paid
39 SBT
Viramgam
near bharvadi
darvaja
Owner Shri
kanjibhai Vasibhai
Rabari
FA (Cow)19.3.2012 at
12.15 hrs
A cow was passing near the transformer centre which was on plinth.
The cow was scratching with the stay wire which broke and got
entangled in the horns and the stay wire touched the jumper of the
X'mer centre and hence the cow got electrocuted.
NA NA NA maintenance carried out on
19.3.12Not paid
40 SBT Cha.vasana owner -Bharvad
Haribhai SurabhaiFA(Buffalo)
03.02.12 at
15:35
While rubbing the head with loose stay wire by victim buffalo at
cha.vasna -claris road at loc no 43 & 44 (D.P. AB switch Structure)of 11
kv Bhat feeder (Ag feeder), loose stay wire came in contact with the
jumper of switch below the stay insulator part and so leakage current
pass through the body of victim buffalo so got electrocuted and met
with FA.
Report
awaitedReport awaited Report awaited
Broken service wire is
removed at these timeNot paid
Within 50%
of
stipulated
time.
Within
stipulated
time.
Up to double the
stipulated time
More than double
the stipulated time
1 2 3 4 5 6 7 8 9 10
A(i) 0 33259 32489 13162 19327 0 0 32489 0
A(ii) 0 7369 7369 4773 2596 0 0 7369 0
A(iii) 0 2509 2509 1596 913 0 0 2509 0
B(i) 0 963 963 747 216 0 0 963 0
B(ii) 0 700 728 501 227 0 0 728 0
C(i) 0 4101 4101 2451 1650 0 0 4101 0
C(ii) 0 1239 1593 638 955 0 0 1593 0
D(i) 0 2505 1358 1230 128 0 0 1358 0
D(ii) 0 275 275 166 109 0 0 275 0
E(i) 0 1391 1391 575 816 0 0 1391 0
E(ii) 0 686 686 358 328 0 0 686 0
F(i) 0 881 881 426 455 0 0 881 0
F(ii) 0 514 514 275 239 0 0 514 0
F(iii) 0 652 652 463 189 0 0 652 0
F(iv) 0 1943 1943 934 1009 0 0 1943 0
G 0 256 256 172 84 0 0 256 0
H 0 4380 4380 2023 2357 0 0 4380 0
Total 0 63623 62088 30490 31598 0 0 62088 0
Uttar Gujarat Vij Company Ltd ,MehsanaQUARTER :-4th January-12 to March-12
YEAR :-2011-12
Performa SoP 003 B:
APPENDIX - B (already in the SoP regulation )
Total
Complaints
(1) + (2)
No. of Complaints redressed during the month.
Balance
Complaints to
be redressed.
(4) – (9)
REGISTER FOR COMPILING THE COMPLAINTS CLASSIFICATIONWISE
In stipulated time Beyond stipulated time
Total (5) to
(8)
Classification
Pending
complaints of
previousQuart
er
Complaints
received
during the
Quarter
Sr. No.Actons or steps carried out by distribution licensee towards
public awareness in the quarter
Likely number of consumers
influrencedDetails about media
1 2 3 4
1 Display board of SOP at circle, Division & S/Dn 76457 Notice Board
2Display board of Name of information officers under RTI Act 2005 at
Circle,Division,Sub- division offices. 51044 Notice Board
3Consumer care centers at various 17 places
92595Verbal & Notice Board
at CCC
4 Advertisement through Daily News papers 15544 Daily News papers
5 Pamphlets distributed among public 27225 Pamphlets
6Advertisement through slide in TV / Banners
23500 T V Channels
7 On Uttar Gujarat Vij Company Ltd Web site 64676 Internet
8 Through Regular Energy Bill 1613697 Energy Bill
9 During Energy conservation week/UGVCL Magazine/CD etc 5444 Meeting & Phamplets
Uttar Gujarat Vij Company Ltd ,Mehsana
QUARTER :-4th January-12 to March12
YEAR :-2011-12
Performa SoP 004
\\10.6.0.43\temp\UB\SOP QTR4 2011-12
Sr. No. MonthDate and time meeting
conducted
No. of complaints
registered at the meeting
No. of complaints pending at the
end of the meeting
25-01-2012 21 7
27-01-2012 13 5
14-02-2012 26 9
18-02-2012 21 9
21-02-2012 15 7
28-02-2012 9 5
2/3/2012 15 5
14-03-2012 11 3
16-03-2012 12 3
23-03-2012 16 4
30-03-2012 17 3
Mar-12
Jan-121
2
3
Uttar Gujarat Vij Company Ltd ,Mehsana
QUARTER :-4th January-12 to March12
YEAR :-2011-12
Performa SoP 005 B: Action taken report by the Redressal Committee
Feb-12
\\10.6.0.43\temp\UB\SOP QTR4 2011-12
Sr.
No.
No. of existing Distribution
transformer at the start of the
quarter / year
31.12.2011
No.of Distribution
transformers added during
the quarter / year
(Jan-12 to March-12)
Tota number of
Distribution transformers
As on 31.03.2012
Total number of
Distribution
tranformer failed
(Three months)
% failure rate of
Distribution
transformer
A B C=A+B D H= (D) * 100/C
1 129038 3477 132515 1513 1.14
Uttar Gujarat Vij Company Ltd ,Mehsana
QUARTER :-4th January-12 to March12
YEAR :-2011-12
Performa SOP 006 : Failure of Distribution Transformer.
1 2 3 4 5 6
Sr.NoCategory of
consumers
Sample
Size
(Numbers)
Standard
specified in
regulation
Deviation of
results from the
sample test
(Numbers)
% age
compliance
=5*100/3
1 Domestic 668224 2% 8211 1.23
2 Commercial 83243 2% 451 0.54
3 Industrial 11891 2% 87 0.73
4 Agricultural 129534 2% 2956 2.28
5 Public water works 4040 2% 28 0.69
6 HT industrial 1251 2% 1 0.08
H T consumers
Uttar Gujarat Vij Company Ltd ,Mehsana
Yearly Submission
YEAR :-2011-12
Performa SoP 008 : Sample Test result for Neutral Voltage
Compliance Sample Test Report for Neutral Voltage
L T consumers
1 2 3 4 5
Voltage LevelSample Size
(Numbers)
Limit or
prescribed
standard
Deviation of
results from the
sample test
(Numbers)
% age
compliance
=4*100/2
Low Voltage 707536 +6% to -6%' 3283 0.46
High Voltage 579 +6% to -6%' 12 2.07
Extra High Voltage 9 +10% to -10%' 0 0.00
Uttar Gujarat Vij Company Ltd ,Mehsana
Yearly Submission
YEAR :-2011-12
Performa SoP 009 : Sample result for Voltage variations
Compliance Sample Test Report for Voltage variations
1 2 3 4 5 6
Sr.NoCategory of
consumers
Sample Size
(Numbers)
Limit or
standard
prescribed
Deviation of results
from the sample test
(Numbers)
% age
compliance
=5*100/3
1 L T consumers 705802 3.50% 0 0.00
2 HT consumers 251 3.00% 0 0.00
3
EHT
consumers 3 3.00% 0 0.00
Uttar Gujarat Vij Company Ltd ,MehsanaYearly Submission
YEAR :-2011-12
Performa SoP 010 : Sample Test result for Harmonics
Compliance Sample Test Report for Harmonics
Sr.
NoMonth
Ni - Number of
Customers for
each sustained
interruptions (in
numbers)
NT - Total No of
customers
served
(in Numbers)
SAIFI = Ni/Nt
(Monthly SAIFI)
1 2 3 4 5= 3 / 4
1 Jan-12 746253 1623439 0.46
2 Feb-12 479449 1631444 0.29
3 Mar-12 565433 1682727 0.34
Sr.
NoMonth
Ri =
Restoration Time
for each
sustained
interruption
event
(in hours)
Ni - Number of
interrupted
Customers for
each sustained
interruption
event
(in numbers)
Ri* Ni -
Total customer
interrution Duration
NT - Total
No of
customers
served
(in
Numbers)
SAIDI =
Ri*Ni/Nt
(Monthly
SAIDI)
1 2 3 4 5 = 3 * 4 6 7= 5 / 6
1 Jan-12 274:25:00 3129 858684:20:00 1623439 0:31:44
2 Feb-12 160:55:00 3426 551307:26:00 1631444 0:20:17
3 Mar-12 214:41:00 2911 625016:41:00 1682727 0:22:17
Sr.
NoMonth
IMi =
Number of
Momentary
interruptions for
the month
(in numbers)
Nmi =
Total no of
customers for
each momentary
interruptions
(in numbers)
Imi =Nmi
Number of customer
Mementary
interruptions
(in numbers)
Nt -
Total no of
customers
served
(in
numbers)
MAIFI=
Imi*Nmi/
Nt
1 2 3 4 5 = 3 * 4 6 7= 5 / 6
1 Jan-12 4113 2734 11246085 1623439 6.93
2 Feb-12 3458 2749 9504335 1631444 5.83
3 Mar-12 4036 2646 10678015 1682727 6.35
Uttar Gujarat Vij Company Ltd ,Mehsana
QUARTER :-4th January-12 to March12
YEAR :-2011-12
SoP 011 - A : System Average Interrruption Frequency Index (SAIFI) for JGY category
SoP 011 - B : System Average Interrruption Duration Index (SAIDI) for JGY category
SoP 011 - C : Momentary Average Interruption Frequency Index (MAIFI) for JGY category
Sr.
NoMonth
Ni - Number of
Customers for
each sustained
interruptions (in
numbers)
NT - Total No of
customers
served
(in Numbers)
SAIFI = Ni/Nt
(Monthly SAIFI)
1 2 3 4 5= 3 / 4
1 Jan-12 233415 794287 0.29
2 Feb-12 144525 795609 0.18
3 Mar-12 166592 808820 0.21
Sr.
NoMonth
Ri =
Restoration Time
for each
sustained
interruption
event
(in hours)
Ni - Number of
interrupted
Customers for
each sustained
interruption
event
(in numbers)
Ri* Ni -
Total customer
interrution
Duration
NT - Total
No of
customers
served
(in
Numbers)
SAIDI = Ri*Ni/Nt
(Monthly SAIDI)
1 2 3 4 5 = 3 * 4 6 7= 5 / 6
1 Jan-12 110:44:00 1724 190953:26:00 794287 0:14:25
2 Feb-12 91:51:00 1167 107185:10:00 795609 0:08:05
3 Mar-12 83:41:00 1663 139122:04:00 808820 0:10:19
Sr.
NoMonth
IMi =
Number of
Momentary
interruptions for
the month
(in numbers)
Nmi =
Total no of
customers for
each momentary
interruptions
(in numbers)
Imi =Nmi
Number of
customer
Mementary
interruptions
(in numbers)
Nt -
Total no of
customers
served
(in
numbers)
MAIFI=
Imi*Nmi/
Nt
1 2 3 4 5 = 3 * 4 6 7= 5 / 6
1 Jan-12 1684 2860 4816382 794287 6.06
2 Feb-12 1363 2224 3030693 795609 3.81
3 Mar-12 1484 2290 3398268 808820 4.20
Uttar Gujarat Vij Company Ltd ,Mehsana
QUARTER :-4th January-12 to March12
Year 2011-12
SoP 011 - A : System Average Interrruption Frequency Index (SAIFI) for Other than AG & JGY category
SoP 011 - B : System Average Interrruption Duration Index (SAIDI) forOther than AG & JGY category
SoP 011 - C : Momentary Average Interruption Frequency Index (MAIFI) for Other than AG & JGY category
Sr.
NoMonth
Ni - Number of
Customers for
each sustained
interruptions (in
numbers)
NT - Total No of
customers
served
(in Numbers)
SAIFI = Ni/Nt
(Monthly SAIFI)
1 2 3 4 5= 3 / 4
1 Jan-12 143105 350873 0.41
2 Feb-12 106188 356655 0.30
3 Mar-12 108533 358980 0.30
Sr.
NoMonth
Ri =
Restoration Time
for each
sustained
interruption
event
(in hours)
Ni - Number of
interrupted
Customers for
each sustained
interruption
event
(in numbers)
Ri* Ni -
Total customer
interrution Duration
NT - Total
No of
customers
served
(in
Numbers)
SAIDI =
Ri*Ni/Nt
(Monthly
SAIDI)
1 2 3 4 5 = 3 * 4 6 7= 5 / 6
1 Jan-12 1210:23:00 189 229343:47:00 350873 0:39:13
2 Feb-12 904:45:45 180 162895:17:30 356655 0:27:24
3 Mar-12 823:06:00 198 163167:21:00 358980 0:27:16
Sr.
NoMonth
IMi =
Number of
Momentary
interruptions for
the month
(in numbers)
Nmi =
Total no of
customers for
each momentary
interruptions
(in numbers)
Imi =Nmi
Number of customer
Mementary
interruptions
(in numbers)
Nt -
Total no of
customers
served
(in
numbers)
MAIFI=
Imi*Nmi/
Nt
1 2 3 4 5 = 3 * 4 6 7= 5 / 6
1 Jan-12 6892 165 1136863 350873 3.24
2 Feb-12 6051 160 970561 356655 2.72
3 Mar-12 7380 157 1158068 358980 3.23
Uttar Gujarat Vij Company Ltd ,Mehsana
QUARTER :-4th January-12 to March12
YEAR :-2011-12
SoP 011 - A : System Average Interrruption Frequency Index (SAIFI) for AG. Dominant category
SoP 011 - B : System Average Interrruption Duration Index (SAIDI) for AG. Dominant category
SoP 011 - C : Momentary Average Interruption Frequency Index (MAIFI) for AG. Dominant category
Sr.
NoMonth
Ni - Number of
Customers for
each sustained
interruptions (in
numbers)
NT - Total No of
customers
served
(in Numbers)
SAIFI = Ni/Nt
(Monthly SAIFI)
1 2 3 4 5= 3 / 4
1 Jan-11 1122773 2768599 0.41
2 Feb-11 730162 2783708 0.26
3 Mar-11 840558 2850527 0.29
Sr.
NoMonth
Ri =
Restoration Time
for each
sustained
interruption
event
(in hours)
Ni - Number of
interrupted
Customers for
each sustained
interruption
event
(in numbers)
Ri* Ni -
Total customer
interrution Duration
NT - Total
No of
customers
served
(in
Numbers)
SAIDI =
Ri*Ni/Nt
(Monthly
SAIDI)
1 2 3 4 5 = 3 * 4 6 7= 5 / 6
1 Jan-11 1595:32:00 802 1278981:33:00 2768599 0:27:43
2 Feb-11 1157:31:45 710 821387:53:30 2783708 0:17:42
3 Mar-11 1121:28:00 827 927306:06:00 2850527 0:19:31
Sr.
NoMonth
IMi =
Number of
Momentary
interruptions for
the month
(in numbers)
Nmi =
Total no of
customers for
each momentary
interruptions
(in numbers)
Imi =Nmi
Number of customer
Mementary
interruptions
(in numbers)
Nt -
Total no of
customers
served
(in
numbers)
MAIFI=
Imi*Nmi/
Nt
1 2 3 4 5 = 3 * 4 6 7= 5 / 6
1 Jan-11 12689 1355 17199330 2768599 6.21
2 Feb-11 10872 1242 13505589 2783708 4.85
3 Mar-11 12900 1181 15234351 2850527 5.34
Uttar Gujarat Vij Company Ltd ,Mehsana
QUARTER :-4th January-12 to March12
Year 2011-12
SoP 011 - A : System Average Interrruption Frequency Index (SAIFI) for UGVCL as a whole
SoP 011 - B : System Average Interrruption Duration Index (SAIDI) for UGVCL as a whole
SoP 011 - C : Momentary Average Interruption Frequency Index (MAIFI) for UGVCL as a whole
1
i
Energy Delivered into EHT / 11 KV
and LT Distribution System from
EHT / 11 KV SSs (Mus)
A 8799.878
iiEnergy Sold (Billed) EHT direct
sales (Mus)B 461.04
iiiEnergy Sold (Billed) in the 11 KV LT
system (Mus)C 7543.827
iv Total Sales (Mus) (B+C) 8004.87
v Losses (Mus) {(A) - (B+C)} 795.011
vi % Losses{(A) - (B+C)} X
100 / (A)9.03%
Uttar Gujarat Vij Company Ltd ,Mehsana
Half Yearly Oct-11 To March-12
Performance SoP 012 - System Losses at EHT / 11 KV and below
SoP 012 - CALCULATION OF SYSTEM LOSSES AT EHT / 11 KV
Losses in 11 KV System and Connected Equipment
Consumer
Category
No. of faulty meters
at the start of the
quarter / year
No. of faulty
meters added
during the quarter
/ year
Total No. of
defective / faulty
meter
No. of faulty Meters
repaired and
replaced
No. of faulty meters
pending at the end
of the quarter
1 2 3=2+1 4 5=3-4
Single
Phase7431 15266 22697 21278 1419
Three
Phase13 1638 1651 1646 5
H.T. 0 9 9 9 0
Uttar Gujarat Vij Company Ltd ,Mehsana
QUARTER :-4th January-12 to March12
YEAR :-2011-12
Performa SOP 013 : Meter faults
Qtr. MonthsUnits input
(Mus)
Units Billed
(Mus)
Billing
Efficiency
Revenue
Billed
(Rs. Lacs)
Revenue
Collected (Rs.
Lacs)
Collection
Efficiency %
Business
EfficiencyATC Loss %
A B C=(B/A)*100 D E F=(E/D)*100 G=(C*F)/100 H=100-G
April'11 1433.57 1139.25 79.47 363 375 103.51 82.26 17.74
May'11 1505.58 1160.15 77.06 366 362 98.87 76.19 23.81
June'11 1420.80 1153.40 81.18 407 392 96.16 78.06 21.94
Sub Total 4360 3453 79.19 1136 1129 99.38 78.70 21.30
July'11 998.8 966.3 96.74 356 360 101.09 97.80 2.20
Aug.'11 857.0 912.3 106.46 393 400 101.67 108.24 -8.24
Sept.'11 845.2 918.3 108.64 359 380 105.93 115.08 -15.08
Sub Total 2701 2796.874 100.00 1107.71 1139 100.00 100.00 0.00
Oct'11 1431.2 1210.8 84.60 370 360 97.19 82.22 17.78
Nov'11 1486.0 1312.4 100.00 374 451 120.53 120.53 -20.53
Dec'11 1493.4 1317.8 88.24 423 412 97.25 85.82 14.18
Sub Total 4411 3840.98 87.09 744 810 100.00 87.09 12.91
Jan'12 1464.10 1355.97 92.61 385 352 91.46 84.70 15.30
Feb'12 1413.73 1375.24 97.28 473 628 132.76 129.15 -29.15
March'12 1510.87 1432.17 94.79 432 301 69.80 66.16 33.84
Sub Total 4389 4163.39 94.87 2025 2202 100.00 94.87 5.13
V Grand Total 15860 14254 89.87 5012 5280 100.00 89.87 10.13
**
IV
Efficency above 100% is taken as 100%
The details are updated for FY 2011-12 as per CGL Report.
Uttar Gujarat Vij Company Ltd ,Mehsana
Year 2011-12
Performa SoP 014: Statement Showing the ATC losses, collection efficiency and Billing Efficiency
II
I
III
Consumer Category
Total No. of
consumers
connected As on
MARCH.-12
Total New
application
received at the
end of the quarter
/ year
No. of release of
connections in the
quarter / year
No. of pending
applications for release
of new connections in
the quarter / year Paid
& Pending
Domestic 2228597 8825 8255 1300
Commercial 18641 5884 5504 788
Industrial LT 276607 1027 889 138
Agriculture (Total) 231986 1389 2583 3770
Industrial HT 2310 58 68 25
Uttar Gujarat Vij Company Ltd ,Mehsana
QUARTER :-4th January-12 to March12
YEAR :-2011-12
Performa SOP 015 : Release of New connection status as on MARCH.'11
Sr. No. Event Compensation
No. of cases where
compensation was
given (in numbers)
Amt.of
compensation paid
(in Rs.)
Duty to provide supply
a) New connection
b) Additional load
c) Temporary supply
d) Shifting service
connection
e) Transfer of service
connection
f) Change in tariff category of
consumer
2 Complaints in billing Rs.50 for non reply within
the period prescribed in
Regulations
3 Replacement of metersLT Rs.25 per day of delay
maximum Rs.2,500 and HT
Rs. 250 per day of delay
maximum of Rs. 5,000/-
4 Interruption of supply LT Rs.25 for every 6 hrs. of
delay maximum of Rs.500
and HT Rs. 50 for every 6
hrs. delay maximum Rs.
1000
5 Voltage fluctuations and
complaints
Rs.50 for failure to visit or
convey findings wihin the
stipulated period
6 Responding to consumers
complaints
Rs. 25 for each day of
delay maximum Rs. 500
7 Grievance Handling Rs. 25 for failure in
handling grievance.
TOTAL :- …NIL… ……NIL…..
1
Rs.50 per day of delay
from the limit specified in
the performance
regulations
Uttar Gujarat Vij Company Ltd ,MehsanaQUARTER :-4th January-12 to March12
YEAR :-2011-12
Performa SoP 016 : Compensation details
COMPENSATION DETAILS