Area: 1,485 km²Population: 8 million peopleDelegations: 16
Procedures perfomed in 2014:12,175,885
Mexico City Context
Planning Framework
OA2. Planning, Evaluation and Budget Based on
Results OA 3. Proper use of ICT
Axis 5. Effectiveness , Accountability and Combating Corruption
Transversal Approach :Innovation, Science and Technology
Organic LawRules of
procedure
Innovation Agenda
Digital AgendaRegulatory
Improvement Agenda
Mexico City Agendas
e-Government +
Open Goverment Initiatives
• IT infrastructure • Process automation• Improvement areas
• Education• Justice• Finances• Health
• Mobility
•Gathering of innovation and modernization projects•Project evaluation• Best practices replications•Generating a knowledge base of lessons learned •Promote a culture of innovation•Promote citizen participation and collaboration
• Normative support for initiatives• Stakeholders responsabilities definition• Administrative simplification
Initiatives of Mexico City
Case 1
•Strategy for government procedures as an e-government initiative
Case 2
•Open government strategy for Mexico City
Case 3
•Government as a service – unique app for the Mexico City government
CASE 1: Strategy for Government Procedures as an e-Government Initiative
How citizen obtain information about procedures?
≠ ≠•Different names of procedures for each source•Not the same number of requirements•Outdated information
Causes confusion and uncertainty to the citizen
CASE 1: Strategy for Government Procedures as an e-Government Initiative
•Proces Mapping
•Identification of opportunity areas
Organizational diagnostics for government agencies
•Compliance with regulations
• Procedures reduction
Regulatory improvement and administrative simplification
•Procedures Standardization
• Requirements validation
•Unique Data Base for procedures
Electronic record of procedures
•Publication of validated procedures
•Usable and responsive web system
•Transparency and legal certainty
Citizen-oriented web system
•Online payment
•Transactional procedures
•Unique citizen registry
Procedures automation
How can we provide legal certainty and reliable procedures information to citizens?
Supported by the e-Goverment Law
Life cycle to improve and publish procedures
(BPMN)
CASE 1: Strategy for Government Procedures as an e-Government Initiative
• Standardized, comprehensive and detailed information of each procedure and service
•Search engine for procedures and services with partial coincidence of the name and keywords
•Procedures and services classified by topic
•Access from mobile devices and personal computers
•Geo-referencing of service areas
•Access to the web site for reporting corruption
•Citizen feedback
How open data is published in Mexico City?
• Some agencies do not know the type of data generated in other agencies• Not all the valuable data are available, sometimes because the agencies do not know the value of the data they have• Each agency complies with regulations but not always in a standard way
CASE 2: Open Government Strategy for Mexico City
CASE 2: Open Government Strategy for Mexico City
Open Government Law
Colaboration L5
Participation L3 y L4
Transparency L1 y L2
e-Government effort
Lvl 5 - Optimizing
Lvl4 - Measured
Lvl3 - Defined
Lvl2 - Repeatable
Lvl1 - Initial
-
+
Open Government Working GroupOpen Government
Maturity Model
CASE 3: Government As a Service – Unique App for the Mexico City Government
• Project led by government to materialize the open data efforts and generate valuable products for citizenship• It strengthens the concept of government as a service consolidating in a single application the different valuable services that the government can offer and deliver to citizens.• Definition of rules, restrictions and policies for the development and publication of government mobile applications• Feedback from citizens and continuous improvement of mobile applications
Unique APP
AIR CAR TAXI
POLICE COMPLAINTS ¿?
Customizable by user preferences
Improving City Management through Data and Analytics - Webinar Reflection
The large population of Mexico City makes it convenient and necessary to use Big Data schemes for data collection and analysis.
Some areas of opportunity considering the context of Mexico City are:
•Service evaluation and identification of issues by region• Transport• Security• Health• Education
• Identification and validation of optimal routes for taxis and buses• Service response models• Dashboards for analysis and decision making
Major constraints:• Infrastructure• Technology adoption