Welcome to a world of collaboration
Arkadin provides a one stop shop for cloud-based Unified Communications & Collaboration services
“We believe that positive collaboration leads to business success”
Business Productivity Sustainability & Life Balance Cloud Delivery Increased ROI
– Reduction of travel expenses
– Immediate cross-company collaboration
– Faster decision-making
– Reduced carbon footprint
– Better teamwork
– Improved employee working conditions
– Low cost of ownership: no capital
expenditure
– No maintenance costs, free upgrades and help desk
– Fast and scalable deployment
Global SaaS collaboration specialist with truly local service for our clients
We are the collaboration experts
We are focused on collaboration services
We are customer driven
We are Local + Local + Local = Global
We speak our clients’ languages
We are the “Collaboration as a Service” provider
We deliver tailor-made solutions to match our clients’ current and future needs
We deliver cloud-based solutions to multi-national customers
Arkadin is the fastest growing collaboration service provider in the industry
1
3 3
8
12
15 16
21 23
26 29
13 35 61
173
286 321
392
508
597
739
788
1 2 6
12
21
37
53
70
88
102
159
219 M€
188
1000
31
‘11 ‘01 ‘02 ‘03 ‘04 ’05 ’06 ’07 ‘08 ‘09 ‘10 ‘12 ‘14 ‘13
+21% / year Compounded annual growth rate 2010-2014
219M€ Revenue group level in 2014
2015
– 30.3 million meetings
– 119 million participants
– 4.9 billion minutes
30+ Countries
1,200 Employees
33
202
The widest international presence yet with local support, providing the human touch
50+
offices
30+ countries
19 languages
+42K customers
NORAM
LATAM
EMEA
CHINA
APAC
Paris
Atlanta
Sao Paolo
Singapore
Beijing
CEMEA
Founded in 2001, Arkadin is now a NTTC Group Company with 1,200+ people worldwide
– One of the top three telecom companies in the Fortune Global 500
– +21,000 employees in +120 cities, +40 countries/regions
– 9.4 billion € in revenue (as of March 2015)
– Tier 1 IP backbone covering 196 countries (as of Sep 2015)
– +140 data centre locations worldwide
– High level of services and security provided by NTT Com’s Tier 1 global carrier infrastructure and IP network
– Financial stability guarantees that our business partners engage with us over the long term
– Cross-fertilisation that benefits clients – a shared vision for expanding global market reach in cloud-based UC&C services
One of the world’s largest providers of telecommunications services
Arkadin’s industry recognised expertise – long-term relationships with clients & partners
Clients Technology Partners Awards
Arkadin’s complete UC&C offer from products to services
Customer Services Management
– A complete range of UC and audio, web and video conferencing solutions based on a highly innovative cloud collaboration technology platform
– Streamlined end-to-end customer services management for quick deployment
AUDIO
WEB VIDEO
UC
EVENT PORTAL
MOBILE APPS
Customer Services Management
Arkadin’s complete UC&C offer through in-house products and partners
Audio
Web
Video
Unified Communications
Events
Arkadin cloud collaboration platform – intelligent design for high quality of services
Arkadin Audio Platform
– 32 data centres
– 56 bridges
– 103,176 ports
– 140 different service platforms audio, web & video
– IP-Based infrastructure
– MPLS IP based network
– NOC: 24x7 monitoring of Arkadin’s global infrastructure and incident management
Data centre
MPLS Connection
Atlanta
Sao Paolo
London
Paris
Frankfurt
Tokyo
Hong Kong
Audio Bridges
Other data centre
VoIP
Carrier
Data centre
SBCs
PSTN Gateways
Intelligent dispatcher
Arkadin’s best in class customer services – quick deployment, fast user adoption
Dedicated Sales Account Managers at both local and global levels
– Start collaborating without delay and with minimal resources
– Arkadin takes care of everything thanks to a streamlined, end-to-end process
Starting
Customer Services 24/7
Reporting & Surveys
Online Training
Onsite Training
Internal Comms
Welcome Packs
Admin Services
Customer Branding
Informing Training Caring
A complete range of Arkadin services throughout the roll-out
Enjoy work, enjoy life enjoy sharing
www.arkadin.com