+ All Categories
Transcript
Page 1: Welcome to Great Western Bank · PDF fileWelcome to Great Western Bank®. Great Western Bank, Home Federal Bank and Infinia® Bank are coming together to serve you ... Relationships

GreatWesternBank.com 1

Making Life Great

Dear Customer,

Welcome to Great Western Bank®.

Great Western Bank, Home Federal Bank and Infinia® Bank are coming together to serve you as the new Great Western Bank. We’re excited to have you as a customer. Know that our combined strength will help you build for your future with even greater confidence.

While the signs out front will change, you can still expect to receive the same prompt, efficient and friendly customer service that you’ve come to appreciate. As a Great Western Bank customer you will still do business locally, with bankers you know and trust.

Although the actual merger transaction is expected to occur earlier, Home Federal Bank and Infinia Bank will operate as a separate division of Great Western Bank until we combine our systems over the weekend of June 10, 20161. For now, it is business as usual. We will take great care to facilitate the smooth transfer of your accounts.

In this book, you will find information about Great Western Bank and answers to common questions you may have about this transition. Additionally, we have enclosed a disclosure booklet outlining the terms and conditions for Great Western Bank accounts. Once our operations are combined, these terms and conditions, including applicable fee schedules, will govern your account(s). We have also provided a table showing the changes, if any, that will occur with respect to your specific account(s). We urge you to review this information carefully.

In the coming weeks, you will receive additional information reminding you of key dates and events. Should you have any questions, please don’t hesitate to contact your local banker.

Sincerely,

Ken KarelsPresident and Chief Executive OfficerGreat Western Bank

1 The systems conversion is expected to take place over the weekend of June 10, 2016, but is subject to the approval of applicable bank regulatory agencies and the shareholders of Home Federal’s parent company. There are other contingencies that may delay or prevent the merger as well. You will be notified if the merger is delayed or fails to happen.

Page 2: Welcome to Great Western Bank · PDF fileWelcome to Great Western Bank®. Great Western Bank, Home Federal Bank and Infinia® Bank are coming together to serve you ... Relationships

2

Great & Growing

Making Life GreatWe’ve been recognized as a Top 10 National Bank1 but we’re true to our roots as a community bank. Relationships matter.

Our mission is to Make Life Great by taking outstanding care of our customers and creating long-term relationships. For us, Making Life Great isn’t merely a phrase we use to promote ourselves. It’s a promise to make your financial life easier and more secure. It’s helping you buy a home, start a business or plan your retirement. It’s giving our employees an opportunity to grow and thrive.

The Midwest is our home and we understand the needs of business and agriculture that drive our local economies. Our “Big Bank, Small Bank” business model means we can provide services of a much larger bank, but still retain a customer-focused culture typically seen with smaller banks. We pride ourselves on providing the best of both. With Great Western Bank, you can bank where big enough and small enough meet.

Our commitment to the communities where we live and play is demonstrated through financial support, employee volunteerism and community leadership. That’s why you’ll see us serving meals at local shelters or volunteering our time at schools and civic organizations. It’s our community too, after all, and it’s another way we Make Life Great.

1 See www.gobankingrates.com/banking/best-national-banks-2016/

What Makes Us Great Local bankers with deep relationships and decades of experience in their markets are empowered to make decisions that impact their customers. Great Western Bank has a proven track record of strong, disciplined growth and a highly efficient operating model. While adhering to our strong credit culture, we have built a well-diversified loan portfolio, which fuels the growth of our communities through personal, business and agricultural lending programs. Our history of producing strong earnings results, and our “well capitalized” standing, establishes Great Western Bank’s staying power today and into the future.

You have the peace of mind knowing the safe and sound place for your money is Great Western Bank.

Page 3: Welcome to Great Western Bank · PDF fileWelcome to Great Western Bank®. Great Western Bank, Home Federal Bank and Infinia® Bank are coming together to serve you ... Relationships

Making Life Great

1935 Farmers and Merchants Bank is chartered in Watertown, SD.2003

Named changed to Great Western Bank.

2006 Acquired three branches from HF Financial Corp. and Security Bank (South Dakota).

Moved headquarters from Watertown, SD to Sioux Falls, SD.

2007 Great Western Bank’s Iowa charter (Iowa, Kansas and Missouri) and Great Western Bank’s Nebraska charter merge into Great Western Bank of South Dakota.

Acquired Sunstate Bank (Arizona).

2008 Purchased by National Australia Bank (NAB).2009

Acquired 20 offices of First Community Bank and one branch from Wachovia (Colorado).

2010 Acquired 10 branches of F & M Bank (Iowa) and 62 former TierOne offices (Nebraska).2014

Great Western Bancorp, Inc. launched Initial Public Offering and GWB shares began trading on the NYSE. 2015

NAB completes divestiture of GWB. GWB is 100% publicly traded.2016

Pending Acquisition of Home Federal Bank and Infinia Bank (South Dakota, North Dakota, Minnesota).

Great Facts Eighty years ago we were a small-town bank, but because of our sound and prudent banking practices (and a lot of hard work), we grew to become a leading regional bank. At heart, we are still that small-town bank – now we have greater resources and capabilities.

As we come together, our combined bank will:

• providecustomerswithaccesstomorethan170branchesacrossSouthDakota,NorthDakota, Minnesota, Nebraska, Iowa, Kansas, Missouri, Colorado and Arizona and over 20,000 surcharge-fee ATMs.

• remaina100%publiclytradedcompanywithstocklistedontheNewYorkStockExchange under the trading symbol GWB (NYSE:GWB).

• have$11.1billionintotalassetsand$1.6billionintotalcapital1.

• takeprideinbeingthe7thlargestagribusinesslenderinthenation2.

• betheemployerofchoiceforapproximately1,650GreatWesternBankemployees.

1 Based on preliminary unaudited proforma condensed combined balances as if the merger had occurred onDecember31,2015.

2AsofDecember31,2015.Source:ABA

GreatWesternBank.com 3

Page 4: Welcome to Great Western Bank · PDF fileWelcome to Great Western Bank®. Great Western Bank, Home Federal Bank and Infinia® Bank are coming together to serve you ... Relationships

4

Great & Growing

Answers to Questions You May HaveWho is Great Western Bank?Great Western Bank is a full-service regional bank with branches across Arizona, Colorado, Iowa, Kansas, Missouri, Nebraska and South Dakota. With this acquisition, we will add operations in two additional states, Minnesota and North Dakota. We focus on relationship-based consumer, business and agribusiness banking and are recognized within our markets for our local, efficient decision-making.

The Great Western Bank difference begins with excellent customer service. Great Western Bank’s mission is to Make Life Great by taking outstanding care of our customers and creating long-term relationships.

Will there be any changes to my deposit account(s)?We have worked to minimize the changes. There will be some necessary product updates as we transition between the two systems. We will take great care to facilitate a smooth transfer of your accounts. Please refer to the disclosure booklet included for specific changes to your existing products.

Will my current checks still be honored? Yes. Continue to use your checks from Home Federal Bank or Infinia Bank. After June 10, 2016, when you run out of checks and need to reorder, please order checks through your local banker or at www.GreatWesternBank.com, unless you have been notified otherwise.

Can I still use my current personal or business debit and ATM card(s)?Yes. Continue to use your current debit and ATM card until its expiration date, at which time you will automatically receive your new Great Western Bank branded card.

Will my automatic payments and direct deposits (ACH) continue as scheduled?If you have set up automatic payments and direct deposits using a routing transit number (the nine-digit number located on the bottom of your checks), then yes, your transactions will continue as scheduled. The transition to Great Western Bank will be seamless.

What about automatic payments I have set up using my debit card?Automatic payments you have set up using your debit card will continue as scheduled.

What’s the plan with loan payment coupons? Continue to use your same loan payment coupon supply until further notice.

Can I bank at other Great Western Bank locations?We expect to consolidate the accounts from Home Federal Bank and Infinia Bank into Great Western Bank’s systems over the weekend of June, 10, 2016. Between now and then we ask that you utilize Home Federal Bank or Infinia Bank branches only. Beginning Monday, June 13, 2016, you can enjoy our expanded branch network.

How late can I make my deposits?Deposits made in-branch before the cut-off time will post as of the current business day.

Page 5: Welcome to Great Western Bank · PDF fileWelcome to Great Western Bank®. Great Western Bank, Home Federal Bank and Infinia® Bank are coming together to serve you ... Relationships

Making Life Great

Does Great Western Bank offer 24-hour phone banking, online banking and mobile banking? Yes.Theseservicesareavailable24hoursaday,7daysaweekforyourconvenience. Great Western ebanking features a complete suite of online banking, mobile banking, bill payment and online statement services. Review the information in this booklet or visit www.GreatWesternBank.com for more information.

How will I access my current online banking account? You may soon notice some changes to www.HomeFederal.com and www.InfiniaBank.com. We will be deactivating certain pages that are no longer applicable. However, account access links will remain active until we combine our systems in June 2016. Continue to use these sites to access your account(s).

Will I need a new username and password for online banking? You will receive a mailing with your new log-in information prior to the June 10, 2016 systems conversion.

Will my branch have a new phone number?No, all branch phone numbers will remain the same.

Will my branch be closing?Later this summer, we anticipate closing two Home Federal branches located at 26th and MarionHy-VeeinSiouxFallsandat2519thStreetNE,Watertown.Whenthemergerwith Great Western Bank is complete, you will enjoy a greater number of convenient locations. Asacombinedbank,wewillhavemorethan170branchestoserveyou.

FDICAre deposits at Great Western Bank backed by FDIC insurance?Yes. The money you have on deposit will continue to be insured by the FDIC. Standard coveragelimitsforFDICdepositinsuranceare$250,000ofinsuranceperownershipcategory.Deposits that a customer maintains in different ownership categories may be separately insured up to the insurance limit. By carefully structuring account ownership, you can maximize the amount of your deposits covered by FDIC deposit insurance. Speak with your local banker for available options.

What happens to my insurance coverage if I have deposits at two insured banks that merge?When two or more FDIC-insured banks merge, deposits from the assumed bank are separately insured from deposits at the assuming bank for at least six months after the merger. This grace period gives you the opportunity to restructure your accounts, if desired.

CDs from the assumed bank are separately insured until the earliest maturity date after the end of the six-month grace period. CDs that mature during the six-month period and are renewed for the same term and in the same dollar amount (either with or without accrued interest) continue to be separately insured until the first maturity date after the six-month period. If a CD matures during the six-month grace period and is renewed on any other basis, it would be separately insured only until the end of the six-month grace period.

GreatWesternBank.com5

Page 6: Welcome to Great Western Bank · PDF fileWelcome to Great Western Bank®. Great Western Bank, Home Federal Bank and Infinia® Bank are coming together to serve you ... Relationships

Great & Growing

How can I find out more about my FDIC insurance coverage?For more information about how FDIC insurance can help protect your assets, visit www.GreatWesternBank.com or talk to your local banker.

You can also receive additional guidance from the FDIC using the following channels:

• Calltoll-free:1.877.ASK.FDIC(1.877.275.3342)

• Hearingimpairedline:1.800.925.4618

• Calculateinsurancecoverage:UsetheFDIC’sonlineElectronicDepositInsuranceEstimator (EDIE) at: www.fdic.gov/edie

• ReadmoreaboutFDICinsuranceonlineat:www.fdic.gov/deposit/deposits

• Viewfrequentlyaskedquestionsondepositinsurancecoverageat: www.fdic.gov/deposit/deposits

Questions? • Call your local branch

• CallourCustomerCareHotlineat1.800.952.2043between7:30a.m. and6:00p.m.(CT)Monday-Fridayor8:00a.m.and1:00p.m.(CT)Saturday

• Visit our website at www.GreatWesternBank.com/welcome

6

Page 7: Welcome to Great Western Bank · PDF fileWelcome to Great Western Bank®. Great Western Bank, Home Federal Bank and Infinia® Bank are coming together to serve you ... Relationships

GreatWesternBank.com7

Making Life Great

Great Western ebankingGiving you the tools to bank on your own terms is just one more way Great Western Bank is Making Life Great. We provide a great digital banking experience with Great Western ebanking, which allows you to easily manage your accounts from anywhere. Great Western ebanking provides flexibility, reliability and control.

Online BankingWhen you bank online, you can transfer funds, view statements and check balances on a variety of accounts including checking, savings, loans and certificates of deposit. Do all this, plus more, on your time from a single location. My Accounts, found on the online banking homepage, lists your accounts and provides quick access to:

• Viewkeyaccountinformationataglance• Viewrecenttransactions• Quicklymakeatransfer• Addpayeesandpaybills• Setupmobilealerts

Mobile Banking Manage your finances on the go through our mobile app, mobile site on any web browser or text message banking. With all of the same functionality and features of online banking, mobile banking gives you the convenience to bank wherever you are. Using the same login, you can:

• Checkaccountbalancesinstantly• Monitoraccountactivity• Transferfundssafelyinseconds• Addpayeesandpaybills• Viewcheckimages• Depositcheckswithmobilecheckdeposit

Bill PaySave time and postage costs with Great Western ebanking’s bill pay solution. Conveniently see, pay and manage bills in one place from any device. Plus, reduce the risk of fraud by keeping personal information out of your mailbox. Enroll online to discover how easy it is to:

• Scheduleone-timeorrecurringpayments• Viewpaymenthistory• Setupremindersande-notifications• Controlallofthisandmorefromonesitewithonepassword

Online StatementsOnline statements allow you to receive your paper statements electronically and save a few trees. Be in control of your money with access to statement history online. Enjoy the convenience of online statements that:

• Reducetheriskoffraud• Usenofilingspace• Can’tbelostorstolenfromyourmailbox• Createnopaperwaste

Page 8: Welcome to Great Western Bank · PDF fileWelcome to Great Western Bank®. Great Western Bank, Home Federal Bank and Infinia® Bank are coming together to serve you ... Relationships

8

Great & Growing

Great LocationsAsacombinedbank,GreatWesternBankwilloffermorethan170locationsandover20,000ATMs1 nationwide for your convenience. We’re growing every day to serve you better and to Make Life Great in more communities.

Find more information on branches and ATMs at www.GreatWesternBank.com/Locations.

North Dakota

MinnesotaSouth DakotaNebraska

KansasArizona Missouri

Iowa

Colorado

Great Western Bank Footprint2

Follow us on www.linkedin.com/company/great-western-bank

1 No surcharges apply to transactions made at ATMs at any Great Western Bank branch and those in our Extended ATM Network effective June 13, 2016. Withdrawals at non-GWB ATMs may incur additional surcharges which are set at the discretion of the institution that owns the ATM and may be subject to change at any time without notice to Great Western Bank.

2Subject to completion of merger between Great Western Bancorp, Inc. and HF Financial Corp.


Top Related