From Initiatives to Strategy: The Roadmap for a Successful Meter Roll-Out
• Emad El Sewedy
• Chairman & CEO
• El Sewedy Electrometer Group
• Egypt
WHY SMART METERING ROLL-OUTS FAIL
WRONG PERCEPTION
METER REPLACEMENT
MANUAL AUTOMATED
FROM TO
WHY SMART METERING ROLL-OUTS FAIL
OLD FASHIONED UTILITY
FROM TO REALITY IS …
MDM
MODERN UTILITY
HES
Internal
Database
Vending
Client
Alert
System Firewall
Communication
Server
UTILITY MANAGEMENT SYSTEM
CRM ERP
OMS GIS
Billing
CIS
Communication
Network
Commercial
/Industrial
Street
Lighting
Transformer
/Bulk
Residential
TRANSFORMATION
RECIPE FOR A SUCCESSFUL SMART METER ROLL-OUT
The Right
IMPLEMENTATION PHILOSOPHY Successful
Smart Meter Roll-out =
Clear
Project Objectives
Suppliers to
Service Providers
Flexible
Solution
End-to-End
Services
Phased Roll-out Plan
& Operation
Consumer
Buy-in
CLEAR PROJECT OBJECTIVES
• New Customer Services
• New Communication Media
• Smart Cities
• New Tariff Plans
• Load Forecasting
• Higher Efficiency
• Integrating Renewables
• Revenue Collection
• Losses Reduction
• Load Management
• Outage Management SHORT TERM
LONG TERM
MEDIUM TERM
Service
Provider
SUPPLIERS TO SERVICE PROVIDERS
FROM SUPPLIERS …
IT Vendors
Software
Vendors
Telecom Operators
Manufacturers
Contractors / Finance
Utility
TO SERVICE PROVIDERS
FLEXIBLE SOLUTION
METER IT - HARDWARE COMMUNICATION SOFTWARE
FLEXIBLE SOLUTION
• Multiple Payment Methods
• Prepaid
• Postpaid
• Control
• Dynamic Tariff Plans
• TOU
• STEP
• Flat
• Remote Firmware Update
• Works Online/Offline
Meter
FLEXIBLE SOLUTION
• Modularity:
• PLC
• GPRS / 3G
• RF
• Ethernet
• Interoperability
• DLMS / COSEM
• Open Standard Protocols
Communication
Power Line
Communication
GPRS RF
Ethernet
FLEXIBLE SOLUTION
Software
Multilingual
Accessable from any Device
Scalable Database
Multiple Operating Systems
3rd Party Applications
FLEXIBLE SOLUTION
• Scalability:
• System problems start to manifest as the
amount of data stored increases
• Supports deployment in two different hosting models:
• On-Premises Hosting
• CLOUD Hosting
• Disaster Recovery in a secure Physical Location
IT - Hardware
End-to-End SERVICES
Engineering
Supply
Installation
Operation
CRM
• Site Survey
• Project Analysis
• Feasibility Study
• Smart Metering
Solution Design
• System including
(Smart Meters AMI &
Head End Software)
• Meter Data
Management (MDM)
• System Integration
• System Installation
• Smart Metering
Installation (AMI)
• Meter Reading
• Event Management;
Automatic & Remote
(disconnection,
reconnection,
reconfiguration)
• Load Management (Supply-
Demand Management)
• Meter Data & Reporting
• Billing
• Revenue Collection
• Losses Reduction
• Call Centers
CONSUMER BUY-IN
A smart meter is not an energy saving tool, it is an enabler for change
Press
Web Portal
Newsletters
Social Media
Call Centers
Installation Staff
PHASED ROLL-OUT PLAN
& OPERATION
Proof-of-Concept Pilot Phase Large-Scale Deployment
Less than 1% of Project 1-10% of Project
All Project Stages illustrated need to be performed In-Field
90-95% of Project
Ghana Project Information
Engineering
Supply
Installation
Operation
Ashanti
Lebanon Project Information
Engineering
Supply
Installation
Operation
CRM
North Lebanon