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Page 1: WorldShare  Interlibrary Loan The Challenges

WorldShare Interlibrary Loan

The ChallengesRebecca Belcher

Access Services Librarian Appalachian School of Law Library

Page 2: WorldShare  Interlibrary Loan The Challenges

We are a stand-alone academic law library with approximately 320 students

We are also a staff of one in our Interlibrary Loan Department

We loan quite a few more books than we borrow

In order of usage, borrowing requests come from Law Review students, professors, staff and other students

WorldShare Challenges

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The bulk of articles and books requested for Law Review happens during the fall semester

When I transitioned to WorldShare this spring Law Review requests had already been completed using FirstSearch

FirstSearch was comfortable, easy; I knew what I was doing, I had a routine and everything had a flow

WorldShare Challenges

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WorldShare –The change wasn’t all easy

With WorldShare everything was different

◦ it was more complex◦ there were drop down boxes for addresses◦ it wasn’t forgiving like FirstSearch

Probably the biggest issue for me......

WorldShare Challenges

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The Font SizeThe Font Size

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WorldShare Challenges

FirstSearch

WorldShare

All on the page, no drop down boxes for addresses

Forgiving – if I make a mistake, most of the time by hitting the back button or edit button I can go back and fix it

Fast, easy

Drop down boxes for lender and borrower addresses

No edit or back button; if I click the wrong button sometimes my request is gone

More complicated and takes longer

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While I have had challenges there are things about WorldShare to like: longer lender strings, enhanced search, displaying lender costs, etc.

But I’m not here to speak about the positives, I’m here to talk about the challenges I’ve had and overcome

WorldShare Challenges

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Lending vs

Borrowingmy experience

WorldShare Challenges

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Lending has not been as difficult to learn as borrowing

I started lending material before I even did a tutorial

I don’t advise that because I have learned a lot from the webinars and tutorials

WorldShare ChallengesLending

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A very different story I tried to do it without the tutorial and found

I needed much more instruction than I did with lending

Working with borrowing has taken some time but watching those webinars and doing those tutorials have really helped

WorldShare ChallengesBorrowing

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While practicing ILL borrowing in WorldShare I toggled back and forth with WorldShare and FirstSearch until I was comfortable borrowing

I only have to do that now if something new pops up

WorldShare Challenges

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My number 1 piece of advice is to listen to the webinars and do the tutorials. I would have had a very hard time figuring out how to do borrowing without them

They are excellent and you will learn a lot by listening to them and practicing with

the tutorials I did them over and over, because I learned something new every time

WorldShare Challenges Advice

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My second piece of advice is to update your constant data

You do that going to OCLC Interlibrary Loan Home Page, look to the right and choose

OCLC Service Configuration When you start using WorldShare for

printing mailing labels, you will be very glad you did!

WorldShare ChallengesAdvice

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My third and final piece of advice is to subscribe to OCLC listservs, if you haven’t already. That way you will know all about any upcoming webinars and anything new about WorldShare

WorldShare Challenges


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