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Page 1: Zaarly: A Startup PR Case Study

A PR Case Study

Heather Whaling • @prTiniprtini.com

[email protected]/gebencommunication

Page 2: Zaarly: A Startup PR Case Study

What is Zaarly?

• Peer-to-peer commerce• Mobile marketplace• Collaborative consumption• “The new way to buy and sell”

Photo credit: Guudmorning

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Consumer-Friendly Messaging

• Lose the jargon• Explain the “why”• Constantly refine• Add context• Show, don’t tell

PR Tip: Lose the jargon. Show, don’t tell.

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PR Foundation

• Clear messaging• Relatable stories• Online and offline network• Build & sustain momentum

Facebook groups connect ambassadors & uncover PR opps.

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Working in our Favor …

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Big-Picture Trends

• Zaarly is at the intersection of:– Mobile– Commerce– Geolocation– Location-based marketing

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socializing product launches

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Be Your Own Media

• Social media release• Add social sharing to the launch timeline:

– Tease on Facebook and Twitter– Identify when & how news can be shared online– Provide sample posts– Internal communication is critical

• Coordinate with high-profile supporters• Update closed/secret Facebook groups• Monitor online conversations on FB, Twitter,

Quora, blogs, etc. Respond as appropriate.

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Coordinated Media Outreach

• Challenge: Timing is uncontrollable– We can’t control when apps go live in iTunes or

Android Marketplace

• How to “break” the news?– Blog post– SMR– Embargo– Email reporters with a “tip”– Interviews– Contest– Facebook, Twitter

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PR delivers a range of benefits

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Education & Thought-Leadership

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Adds Credibility

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Build Awareness & Pique Interest

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Why NOW?

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go niche or go home

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Parents: Better Time Management

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Zaarly U

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hello, Meg Whitman

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$14.1 million + Meg Whitman

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But, there’s more …

• Events & community building– Start-Up Crawl– Happy hours– User interviews

• Social media• Crisis response• Awards• Speaking• Email marketing

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“We’ve been through a few different PR firms and didn’t have a huge amount of luck, so we started to pick who we wanted to work with much more by the individual, rather than the firm.”

- Bo Fishback in Inc.com.

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Heather [email protected]@prTini

blog: bit.ly/prTini

facebook:facebook.com/gebencommunication


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