Assess & Restore Virtual ForumNovember 1, 2018
For audio, you must call in by phone: (416) 764-8673 or Toll Free: 1-888-780-5892
Passcode: 7677451#Telephone lines open at 12:55 p.m. and will be muted
Webinar begins at 1:00 p.m.
Rehabilitative Care Alliance
How to participate in the webinar For audio, you must call in by
phone: (416) 764-8673 or Toll Free: 1-888-780-5892
Passcode: 7677451#
Telephone lines are muted
The webinar is being recorded and will be posted to the RCA website within 1 week
Questions may be entered into the chat function here for discussion
www.rehabcarealliance.ca 2
Agenda
4
1:00-1:10 WelcomeA&R Backgrounder
Charissa LevyExecutive Director, RCA
1:10-1:40 VON SMART Enhanced In-Home Program Mississauga Halton
1:40-2:10 The Home Independence Program (HIP) Central West
2:10-2:40 Central East Virtual Ward and Community Enhanced Recovery Program
Central East
2:40-3:10 Enhanced Service Delivery: Geriatric Care Coordinator/Lead for Senior’s Clinical Pathway Development
North West
3:10-3:40 Enhancing Assess & Restore Capacity within the Central LHIN
Central
3:40-4:00 Shared Provincial IndicatorsClosing
Gabrielle SadlerProject Manager, RCA
*Presentations are 20 minutes with 10 minutes Q&A following.
Assess & Restore Background Program
o Target frail seniors who have experienced a recent functional loss that puts them at high risk for long-stay LTC home placement.
o Aim to enhance timely and appropriate access to programs, increase capacity across all elements of an A&R approach to care and improve quality of care.
Ministry Investmento Base Funding
www.rehabcarealliance.ca 5
Assess & Restore Background Project Requirements
o Eligible projects were required to:• Fit within one of the five elements of an A&R approach to care, which
include: screening, assessment, navigation and placement, intervention and transitions home; and
• Demonstrate improved A&R outcomes across the province.
o A small number of shared inter-LHIN projects with provincial scalability have been encouraged, and LHINs are encouraged to release portions of their funding they cannot use to other LHINs
www.rehabcarealliance.ca 6
2017/18 A&R FocusMore than 33,000 older adults received care across
28 A&R initiativesObjectives Across A&R Initiatives:1) Enhance and improve access to restorative care services for older adults.2) Move care for older adults from facility-based to community-based, wherever possible, by implementing proactive models of risk screening and navigation.3) Improve outcomes for older adults by implementing best practice care, including comprehensive geriatric assessment and geriatric interprofessionalrehabilitative care. 4) An additional focus noted in 2017/18 was the development of a regional strategy to address the operationalization and sustainability of the initiatives.
www.rehabcarealliance.ca 7
2017-18 A&R Initiatives: Key Messages A cross-sectoral integrated approach to restorative care
improves outcomes for community-dwelling older adults
Proactive access to comprehensive assessment and restorative interventions improves outcomes and reduces avoidable admissions
Geriatric education and senior friendly care are essential components of successful A&R implementation
A planned regional strategy with an aligned vision is required to support a population health approach for frail older adults
www.rehabcarealliance.ca 8
RCA Annual Forum 2018Assess & Restore
Knowledge ExchangeMH LHIN Presentation
November 1, 2018Heather MacArthur, Victoria Order of Nursing
Amy Khan, Mississauga-Halton LHIN
SMART Enhanced Program
Evidence based gentle exercise program designed to restore frail, elderly, high risk seniors who have had a recent decline in
functional abilities.
Objectives:o Restore & improve mobility through exerciseo Improve/maintain functional independenceo Improve/maintain mental healtho Reduce hospital visits
www.rehabcarealliance.ca 10
SMART Program The Program is comprised of 2-in home visits per week for 6 weeks.
1. Referral Form2. Phone Screening3. Physician Clearance 4. Initial Assessment (Kinesiologist)
o Physiotherapist if needed5. Exercise Sessions (Exercise Leaders)6. Post Assessment (Kinesiologist)
www.rehabcarealliance.ca 11
Improving Health Care Delivery for Older Adults
Developed an upstream approach to promote healthy aging of olderadults, who otherwise might not have the opportunity to participatein traditional exercise due to access barriers.
Improved health care delivery:o One-on-one exercise sessionso Consistency of care
o Exercise Leadero Time of week/day
www.rehabcarealliance.ca 12
Improving Health Care Delivery for Older Adults
2017-2018 Results
www.rehabcarealliance.ca 13
Measurements Average Outcome Improvements
Comments
AUA 0.021 Minimal impact on AUA scores
Frailty Score -0.303 69.7% of clients had no change in their frailty score. Of the 30.3% of clients that had a change in their score, 88.9% saw an improvement by 1 point and 9.1% saw a decline
QoL 3.65 82% of clients had an improved QoL score
Berg Balance Scale 7.279 94.6% of clients had an improved BERG outcome
Timed Up & Go -5.353 70% of clients had an improved TUG score
Developing Integrative Models of Care
Engagement with cross-sectoral health care services including:o Care Coordinators
oMH LHIN, Central Registry, o Physicians
o Family Doctor, Geriatricians o Hospitals
o Trillium Health Partners, Credit Valley Hospitalo Health Service Providers
Challenges:o Primary Care Involvemento Meeting eligibility of Program
o Ageo Service Area
www.rehabcarealliance.ca 14
Key LearningsIssues for rehabilitative care for older adults:o Hospital admissions o Illness o Aches & Pains
Identified Next Steps After Completing the Program:o Conduct Exercises Independentlyo Train PSW or Caregivero Transition into group exercises classes
www.rehabcarealliance.ca 15
Opportunities to spread an A&R approach to care
www.rehabcarealliance.ca 16
o Opportunities for Home Exercise programs to partner with community physiotherapy clinics
o Improving Community Home Exercise programs to include pre and post standardized assessments to monitor progress
RCA Annual Forum 2018Assess & Restore
Knowledge ExchangeCW LHIN Presentation
November 1, 2018Aruna Mitra
Director Home and Community Care
Home Independence Program 2017/18
What we set out to do…o To build on positive outcomes realized by Legacy Central
West CCAC Home Independence Programs (HIP) offered in 2015/16 and 2016/17 by:
• Streamlining program processes and resources• Establish a sustainable approach to A & R in Central West LHIN • Ensure program made available to patients who would most
benefit • Include more robust outcome measures
www.rehabcarealliance.ca 19
Learnings from past HIP experience
www.rehabcarealliance.ca 20
Opportunity to improve centralized screening and oversight resulted in inappropriate patients admitted to program
Availability of PSW as part of service package became an access issue for patients who had no other available option for PSW services which also impacted on program outcomes
Education needs for providers to reinforce and support a restorative approach in home care delivery
Home Independence Program
An 8-week home-based restorative care program designed using a best practice approach to improve seniors’ independence and prevent functional decline.
Patient program is led by an Occupational Therapist (OT) with activities assigned to PSW
Physiotherapy services are also available and the treatment was completed by personal support workers under the supervision of the physiotherapists.
Patients’ motivation is a significant element of the program and the OT’s worked collaboratively with patients to establish patient centered goals.
www.rehabcarealliance.ca 21
OT oversight
PSW
PATIENT GOAL
PT
HIP: Program Improvements 1. Refined patient criteria & intake process to include OT screening and
Frailty Index2. Standardized protocols implemented for communication between
therapist and PSW 3. Increased client centered approach with therapists – COPM
implemented & other interventions depending on the goals identified by the patients.
4. Dedicated Rehabilitation Care Coordinator provided operational oversight; SPO liaison; facilitated patient teleconferences
5. Orientation/ Training Session for all Rehab providers, including hands on workshop conducted by an Rehab Care Coordinator and training provided by a community OT for PSWs re importance of restorative approaches
6. Refined process map to clarify processes and roles7. Tracking & reports to support centralized program monitoring by rehab
Coordinator
www.rehabcarealliance.ca 22
Developing Integrative Models of Care
www.rehabcarealliance.ca 23
Support continuum of care through hospital discharge support for vulnerable seniors
Community access through Home & Community Care Coordinators & Primary Care
Integrative approach optimizing by restorative rehab approach utilizing cost effective model (OT/ PT PSW)
Program Utilization
HIP 2017/18
Total # patients 200
Average Age 77
Rockwood Frailty Score 5 & 6 (mild to moderate frailty)
Length of Stay in Program 8 weeks (56 days)
OT Average Utilization per patient 3 visits
PT Average Utilization per patient 3 visits
PSW Average Utilization per patient 12 visits
Budget $376,000
www.rehabcarealliance.ca 24
HIP Referral Sources
www.rehabcarealliance.ca 25
10%
14%
6%
56%
3%
11%
Primary CareCommunityHospital EDHospital InpatientHospital OutpatientOther LHIN
n= 200
Improving Health Care Delivery for Older Adults
www.rehabcarealliance.ca 26
42
22
INTAKE DISCHARGE
Timed Up and GO
3.1
6.1
2.9
6.1
INTAKE DISCHARGE
COPM Performance & Satisfaction
COPM-P COPM-S
Outcome Measures
Performance Score Change: 3Satisfaction Score Change: 3.2 TUG Score Improvement: 20
Improving Health Care Delivery for Older Adults
www.rehabcarealliance.ca 27
61%
12%
INTAKE DISCHARGE
Reduction in Falls
61%
10%
INTAKE DISCHARGE
Reduction in ER Visits
Reduced Falls & Prevented Hospitalization
49 % Reduction 51% Reduction
Improving Health Care Delivery for Older Adults
www.rehabcarealliance.ca 28
3%
22%
45%
29%
WORSE SAME SOMEWHAT BETTER MUCH BETTER
Self-Reported overall outcome on general wellbeing
74 % reported wellbeing as “somewhat better” & “much better”
Key Learnings The importance of consistency in scheduling of PSW’s Availability of PSW’s (shortage in Ontario and availability in all sub-
regions) impacted program Training of SPOs and PSW in Restorative care approach is key to
program success Oversight by Rehab Care Coordinator to monitor outcomes We are exploring role of incorporating OTA and PTA Sub-region alignment of the Service Provider Organization may
provide additional efficiencies Funding limitation reduced availability of program
www.rehabcarealliance.ca 29
Opportunities to spread an A&R approach to care
Model can be incorporated across other LHINS to support transition for frail seniors from hospital to home for
Optimizing role of OT and PT through training of PSWs to practice skills (rather than “doing for”)
Rehab Coordinator Role Clinical tools and resources
o HIP Protocols o Process Map o Education Training Materials
www.rehabcarealliance.ca 30
Acknowledgements Archana Arun, Rehabilitation Care Coordinator
Jackie Minezes, Manager Home and Community Care
Kimberley Floyd, VP Home and Community Care
Home and Community Care Coordinators in community and hospital settings
CW LHIN Decision Support & Finance teams
www.rehabcarealliance.ca 31
RCA Annual Forum 2018Assess & Restore
Knowledge Exchange CE LHIN Presentation
November 1, 2018Liora Krinsky
Clinical Practice Leader, Scarborough Health NetworkAngie Saini
Director of Care, Carefirst Seniors and Community Services Association
A Soft Landing: The Patient Journey from Hospital to Community Care
Scarborough Health Network (SHN) and Carefirst Seniors and Community Services Association’s Transitional Care Centre (TCC) established a partnership to provide patients and caregivers seamless transitions across the health care continuum from acute care (SHN) to a facility-based Assess and Restore intervention (TCC) then back into the community.
www.rehabcarealliance.ca 34
A Soft Landing: The Patient Journey from Hospital to Community Care
Program Objectives:o Extend beyond strengthening, reconditioning and returning to previous
level of functioningo Provides participants and caregivers with access to services to improve
or maintain their abilities to enable them to continue to live independently in the community including home care, exercise and falls prevention classes, and chronic disease management programs.
o Collaborates with primary care to manage clients and ensure appropriate follow-up post-discharge.
o This restorative program is an innovative model that provides wrap around care that continues once the participants have been discharged home from TCC
www.rehabcarealliance.ca 35
A Soft Landing: The Patient Journey from Hospital to Community Care
The partnership between SHN and Carefirst provides seniors who require reconditioning after their acute medical illness access to physiotherapy, nursing, personal support, social work and community support services.
This A& R Intervention has two key components: 1) Virtual Ward Program (VW): Assist the patient in meeting VW’s five milestones:
o follow-up with primary care;o medication reconciliation;o tests/specialist appointments;o health education; and o linkage to appropriate community services
2) Enhanced Recovery Program: Individual treatment for those experiencing significant cognitive/physical/functional impairment; health teaching i.e., falls prevention, energy conservation; and functional training i.e. gait, transfer and home safety equipment training
www.rehabcarealliance.ca 36
A Soft Landing: The Patient Journey fromHospital to Community Care
o SHN, Carefirst, and the Central East LHIN ensures individuals are supported in a timely, coordinated and seamless manner as they move from SRH to Carefirst TCC and then back into the community with the necessary supports in place to enable them to continue to live in their homes for as long as possible.
www.rehabcarealliance.ca 37
A Soft Landing: The Patient Journey from Hospital to Community Care
o Participant/caregiver goals are identified prior to discharge by the inter-professional hospital team. Once the participant transitions to TCC, the care team then leverages all available resources in order to assist participants in achieving their goals and reintegrating them back into the community, including:
• Meals on Wheels, • LHIN’s Telehomecare program for participants with CHF or COPD• Carefirst’s COPD Community Rehabilitation program, • Geriatric Assessment and Intervention Network or GAIN team, • Diabetes Education Program• Community exercise and falls prevention classes• Caregiver support groups, etc.
www.rehabcarealliance.ca 38
Improving Health Care Delivery for Older Adults
The collaboration between SHN and Carefirst was developed to ensure that seniors who are at high risk for not being able to return home, receive the reconditioning to enable them to continue to live in the community independently. This restorative program is an innovative model that allows:• A safe, comfortable environment for seniors to gain their strength,
mobility, and confidence • Access to an interdisciplinary team that can manage their psychosocial
and physiological needs after an acute hospitalization which can be overwhelming for both seniors and their caregivers
• For a more comprehensive look at the participants’ and caregivers’ needs and subsequent access to all community resources including LHIN services to prevent them from returning to hospital
• Additional benefit of much needed respite for caregivers
www.rehabcarealliance.ca 39
Developing Integrative Models of Care
The collaboration between SHN and Carefirst transcends the boundaries between acute care and community care however it is not without its challenges including the following:• Access to information: difficult to gather medical and social history
particularly for those admitted from ER. Also for this reason, difficult to assess whether they are appropriate for the program. To resolve this, Carefirst is provided with access to appropriate hospital IT platforms and is in the midst of trying to secure access to ConnectingOntario
• Difficult to coordinate admissions to TCC on evenings and weekends • Initially client may have shown potential for rehabilitation but plateaued,
making discharges back into the community more difficult• Participants who have high social needs, making discharge planning more
complex. do not have a firm discharge destination or who’s discharge destination changes once on TCC
www.rehabcarealliance.ca 40
Developing Integrative Models of Care
The partnership does have components that work well: • Face to face meetings with potential participants and caregivers provides
warm transfer from hospital to TCC• Social workers from both organizations collaborate with
participants/caregivers to ensure a smooth transition and provide clear expectations
www.rehabcarealliance.ca 41
Developing Integrative Models of Care
Lessons Learned: • Target population was reevaluated as the program proved inappropriate
for high need participants • Referral form was modified to reduce duplication in the collection of
information from the client/caregiver. SHN provides basic information to provide general picture, Carefirst does thorough face to face assessment in hospital
• Lab work services was initially a barrier but has since become incorporated into pathway
• Participants are at a higher risk of readmissions, but readmission rate remained the same as those discharged from hospital. Mitigation: NP hired at Carefirst to provide more robust clinical oversight
www.rehabcarealliance.ca 42
Developing Integrative Models of Care
Opportunities for spread: The collaboration and integration of acute care and community care is essential in ensuring that patients are discharged from hospitals in a safe, effective manner that optimizes their well-being, reduces caregiver burden, reduces length of stay and prevents readmissions.
www.rehabcarealliance.ca 43
Key LearningsCapacity planning: o SHN’s goal has been to maintain a constant occupancy of 3 beds.
Carefirst is able to provide additional beds if it has the capacity to do so. This has not yet been an issue. As we expand to other SHN sites, it is something to consider
System gapso There is limited access/funding for this type of transitional care
setting in the Central East LHIN. Funding for these beds comes from the operational budget of SHN.
o There are other ‘transitional care’ settings but most do not have access to as comprehensive a basket of restorative and community support services as that offered at Carefirst
Next steps:o Increase hospital funding for such programs as part of total joint or
chronic disease pathway as a means to improve patient/caregiver experience, reduce length of stay, reduce readmission rate, and improve population health
www.rehabcarealliance.ca 44
Opportunities to spread an A&R approach to care
Key Success Factors:• Integration of the acute care sector with community-based inpatient
rehabilitation and community support services to provide restorative then supportive care to sustain seniors/caregivers once they return home
• Focus on prevention: Leverage chronic disease management programs to provide patients and
caregivers the resources/education/tools they require to better manage their health care conditions
Connect patients and caregivers with other community programs that optimize their physical/emotional/cognitive well-being like exercise and falls prevention classes, Adult Day Program, etc.
Ensure follow-up with primary care and provide clinical oversight in the interim
• Collaboration across sectors: primary care, acute care, community care including the LHIN share the same goals –enable patients/caregivers to thrive in the community while contributing to the sustainability of the health care system
www.rehabcarealliance.ca 45
RCA Annual Forum 2018Assess & Restore
Knowledge ExchangeNW LHIN Presentation
November 1, 2018Susan Veltri RN., Geriatric Care Coordinator
Emergency Identified Fast Track Service
Emergency Identified Fast Track Service
Identification of “At Risk Seniors”who access the Emergency Department and implementation of a Clinical Pathway aimed at
enhanced care for Frail Seniors through referral to the Geriatric Care Coordinator
Pathway includes:o Rapid access to geriatric consultation and enhanced community care
and other related service with the objective of preventing avoidable ED visits, preventing hospitalization and reducing length of stay
o Primary Care while not directly related to the care at the hospital have been included in the Clients’ as the person progresses through the pathway
www.rehabcarealliance.ca 48
Emergency Identified Fast Track Service
“Frail Senior” patient aged 65+ and exhibiting anysymptoms indicating risk presents to TBRHSC ED
Patient presents with :Cognitive Impairment/Delirium/Dementia,Anxiety/Depression, Poly-pharmacy/Medication Issues, PsychosocialIssues/Caregiver Stress, Falls/Weakness/Mobility Issues, Behavioral
Difficulties, Functional Decline/Frailty, Medical Concerns/Multiple Comorbidities, Complex Medical Issues, Weight Loss/NutritionalConcerns, Infection, Pain, Discharge plan follow-up, Fractured
Hips/Pelvis, Safety Concerns, Frequent Emerge Visits and/or Multiple Hospital Admissions, Any Other Concerns
www.rehabcarealliance.ca 49
Emergency Identified Fast Track Service
Medical Stability Not safe for homeTBRHSC ED to SJCG Inpatient Geriatric Rehab Bed
Medical Stability Safe to go homeGeriatric Care Coordinator Facilitation of appointment at SJCG Rapid Access Geri Clinic Completion of CAM, Frailty, PPS, Depression Screen and Electronic Geriatric
Intervention and any other assessments as required GCC completes Home Care RR RN referral to NW LHIN GCC will make other referrals as appropriate to community agencies
Home Care Rapid Response RN NW LHIN RR RN completes CAM, Frailty, PPS standardized home assessment
and medication reconciliation
All information gathered by the GCC and RR RN are forwarded to the Geriatric Clinic prior to the Clients appointment
www.rehabcarealliance.ca 50
Improving Health Care Delivery for Older Adults
Improved Health Care Deliveryo Since the Clinical Pathway Process begun patients have received the benefit
of rapid access to Geriatric Consultation and resultant in-patient rehab post the appointment or on-going follow-up with the geriatrician as well as medical care specifically designed for the aging population
o Since the Pathway was established mid September 2017 until mid September 2018 Fifty Six (56) patients were enrolled in the process there by either preventing admission to hospital or promoting discharge from an overflow bed in the ED
o Emergency Department Physicians were very pleased with the process and engaged with Rapid Geriatric Consultation as an alternative to hospital admission
o Many concerning issues were identified through the process and therefore community service implemented to meet the clients ongoing needs to assist this group of Seniors to remain at Home
o TBRHSC, SJCG and the NW LHIN Home Care Division worked as a Collaborative Team in the enhancement of care for the identified “At Risk Seniors”
www.rehabcarealliance.ca 51
Developing Integrative Models of Care
Collaboration between TBRHSC, SJCG and NW LHINo One of the biggest challenges in working together on the
Pathway was communication and education to the multiple health care providers who were involved in the process
o Another process problem was that it was somewhat person dependant – either Geriatric Care Coordinator, Geriatrician or RR RN availability
o Most appointments were scheduled within a week time frameo Patients and families were very pleased with the processo Emergency department staff and doctors were very pleased
with the addition and assistance from the Pathway Team
www.rehabcarealliance.ca 52
Key Learningso Capacity and ability to identify then serve the growing number of
Seniors in our community is key. TBRHSC has a very busy ED and many of the patients who present are over 65 years
o Gaps identified : 24 X 7 coverage of Team members, availability of geriatricians to meet the demand, availability of community resources to meet the needs of our aging population
o Ability of the system to adapt to the varying numbers of referrals –example: some weeks there were multiple referrals and other weeks there were zero
o In the coming months TBRHSC and SJCG will enhance the Pathway work through the addition of an additional GCC for extended hours and weekends as well as in home support through a OT and/or PT home visit
www.rehabcarealliance.ca 53
Opportunities to spread an A&R approach to care
o Clinical tools and resourceso The GCC and the RR RN both used and forwarded assessments to
the Geriatrician including the CAM, Depression Screen, Cognition Screening, Frailty and PPS as well as Medication Reconciliation and Comprehensive Clinical Assessments
o A consistent approach was key to the team members o Information and collaboration occurred between TBRHSC, SJCG, NW
LHIN and Family Care Providers in a consistent approach to patient care
o Primary Care Providers were included in the process especially surrounding medication changes/additions that occurred either at the hospital or the Geri Clinic
www.rehabcarealliance.ca 54
RCA Annual Forum 2018Assess & Restore
Knowledge ExchangeCentral LHIN Presentation
November 1, 2018Susan Woollard
Interim Vice President Clinical Programs, Quality and Risk, Chief Nursing Executive North York General Hospital
Mary BurelloDirector, Home and Community Care
Assess and RestoreAssess and Restore model developed in partnership between Central LHIN and North York General Hospital
The purpose of the Assess & Restore (A&R) program is to identify frail seniors who have the potential to regain functional ability as a result of illness or decline in health. Through a system approach, the goal for the patient is to regain functional independence to a point that they can safely return home and stay in the community.
www.rehabcarealliance.ca 57
Project DescriptionFoundational elements:
Hospital The MOVE Project Hourly Rounding and Bedside Reporting Electronic Confusion Assessment Method (eCAM) Tool Malnutrition Screening Tool Assessment Urgency Algorithm (AUA) Tool Weekend Mobilization & Activation Team Enhanced client rehabilitative services in hospital and home Dedicated Care Coordinator role in hospital and community
Community Specialized Geriatric Services (SGS) Single provider agency supporting community in-home services Dedicated Care Coordinator
www.rehabcarealliance.ca 58
Improved Health CareDelivery for Older Adults
Benefits of Program
Early identification in ED using AUA Tool (assessment urgency algorithm) Standardized level of rehab services in the inpatient services at NYGH Enhanced rehab services at home through Central LHIN Home and
Community Care Consistent Care Coordinator from hospital to home Follow up post discharge with Outpatient Services at North York Seniors
Health Centre (Assess and Restore therapy – modified Day Hospital ) Measuring outcomes Primary Care Follow up
Putting our arms around the patient from beginning to end of program
www.rehabcarealliance.ca 59
Indicators & OutcomesAn increase in inpatient therapies compared to baseline: ✓✓ 40% more physiotherapy ✓✓ 52% more occupational therapy ✓✓ 127 interventions completed by registered dietitians on weekends
For patients who completed the Assess and Restore program, significant improvement was noted in: CHESS Scale ✓✓ Berg Balance Scale ✓✓ MAPLe Priority Levels 31% ALC rate for post-acute inpatient rehabilitative care (Medicine cases only) 7% Unplanned readmission to hospital within 30 days of discharge 1% Unplanned, less urgent emergency department visits within 30 days of
hospital discharge
www.rehabcarealliance.ca 60
Indicators & Outcomes (continued)SYSTEM-LEVEL INDICATORS: ✓✓ Timed Up and Go Test ✓✓ Tinetti Gait and Balance Assessment Tool ✓✓ Activities of Daily Living Self-Performance Hierarchy Scale (RAI-HC)
CONCLUSION: Improvement noted in rehab functional scales and outcome measures of
the RAI-HC, including Time Up and Go Test and Activities of Daily Living Hierarchy. Patients satisfaction was very high with the comprehensive care and outcomes.
www.rehabcarealliance.ca 61
Developing Integrative Models of Care
Successes Partnership with Central
LHIN Home and Community Care
Self-assessment with current services
Knowledge translation and coaching across the LHIN (road show model)
Tool Kit
www.rehabcarealliance.ca 62
Challenges Large numbers of staff to be
trained in hospital and community
LHIN boundaries for providing Home and Community Care follow up
Transportation to follow-up activities
Determining appropriate patients for program
Key Learnings Engage stakeholders early Share outcomes with team members Key foundational elements are building blocks to growing
your own Assess and Restore program System integration is the right pathway for patients Benefits of focused co-ordination and good communication
for discharge planning Culture of Senior Friendly is rewarding and exciting
www.rehabcarealliance.ca 63
Summary of Recommended A&R Provincial Indicators
Proposed Provincial A&R IndicatorIndicator
within MOH Report
Template
Primary Care
Initiatives
Home & Community
Care Initiatives
Emergency Department
Initiatives
BeddedCare
Initiatives
1. Volume of patients/caregivers served
2. % admissions to rehabilitative care beds that were directly admitted from community/ED
3. % of unplanned readmission to hospital within 30 days of discharge from hospital
4. % of unplanned, less-urgent ED visit within the first 30 days of discharge
5. ALC Rate for A&R Patients
6. Improved Function (ADLs) 7. Rate of Discharge Home vs Baseline or other
Comparator
8. Referral rate for community-dwelling frails seniors screened at-risk for loss of independence
www.rehabcarealliance.ca 67
Volume ofPatients/Caregivers Served: Community Base Programs
68
0 100 200 300 400 500 600 700 800
SW LHIN - Geriatric Ambulatory Access Team
SW LHIN - Evaluation of Implementing Proactive Screening with…
WW LHIN - Rapid Recovery Therapy Program (RRTP)
CW LHIN - Home Independence Program
MH LHIN - VON SMART Enhanced In-Home program
MH LHIN - Community Step-Up Clinic
MH LHIN - Assess and Restore Clinic – HHS
CEN LHIN - Enhancing A&R Capacity Central LHIN - In Home
CEN LHIN - Enhancing A&R Capacity Central LHIN - Out-patient
CE LHIN - Virtual Ward & Community Enhanced Recovery Program
CE LHIN - CATCH (Care After The Care in Hospital) Program
CH LHIN - Central Intake for Specialized Geriatric Services
NSM LHIN - Enhanced SMART and Transitions of Care
TC LHIN - West Park Assess & Restore
TC LHIN - Providence Health Care Assess & Restore Services
TC LHIN - Independence at Home (IAH) Program - UHN & SHS
2016-17 2017-18
Total of 10,265 patients served in A&R Community Based Programs
Volume ofPatients/Caregivers Served:
Hospital-Based Programs
69
0 500 1000 1500 2000 2500 3000 3500 4000 4500
ESC LHIN - Bluewater Health Mobilization of Vulnerable Elders…ESC LHIN - Chatham Kent Mobilization of Vulnerable Elders…
ESC LHIN - Erie Shores Mobilization of Vulnerable Elders (MOVE)…ESC LHIN - Windsor Regional Metropolitan Campus Mobilization…
ESC LHIN - Windsor Regional Oulette Campus Mobilization of…SW LHIN - London Health Sciences Enhanced Rehabilitative Care…
HNHB LHIN - Seniors Mobile Assess & Restore Teams (SMART)CEN LHIN - Enhancing A&R Capacity Central LHIN
CE LHIN - Northumberland Hills Assess and Restore InterventionCE LHIN - Ross Memorial Hospital Assess & Restore Mobile team…
CH LHIN - The Ottawa Hospital 7 day/week Therapy in ABI RehabCH LHIN - The Ottawa Hospital Pilot Direct Admissions to Sub-…
NW LHIN - Assess & Restore Expansion at Sioux Lookout Meno Ya…NW LHIN - Dryden Regional Weekend and Enhanced OT for A&R…
NW LHIN - Thunder Bay Regional Enhanced Service Delivery: …NW LHIN - St. Joseph's Care Group Geriatric Assessment and…
TC LHIN - Salvation Army Toronto Grace Health Centre Integrated…SE LHIN - Quinte Health Care
2016-17 2017-18
Total of 23,064 patients served in
A&R Hospital-Based Programs
Percentage of admissions to rehabilitative care beds that were
directly admitted from community/ED
70
0 10 20 30 40 50 60
CE LHIN - Northumberland Hills Assess and RestoreIntervention
NW LHIN - St. Joseph's Care Group Geriatric Assessmentand Rehabilitative Care
TC LHIN - Providence Health Care Assess & RestoreServices
2016-17 2017-18
The following sites reported number of direct admissions:
NE LHIN – Assess & Restore/Geriatric Rehabilitative Care – 33 admits
NW LHIN – Thunder Bay Regional Enhanced Service Delivery – 16 admits
TC LHIN – Providence Health Care Assess & Restore Services – 167 admits
Average FIM® Total Function Score Change
71
0 5 10 15 20 25
CE LHIN - Northumberland HillsAssess and Restore Intervention
CE LHIN - Ross Memorial HospitalAssess & Restore Mobile team
(ARM)
CH LHIN - The Ottawa Hospital 7day/week Therapy in ABI Rehab
NW LHIN - Assess & RestoreExpansion at Sioux Lookout Meno Ya
Win Health Centre
2016-17 2017-18
Additional validated tools used to report functional changes:• Timed Up and Go• Berg Balance Scale• 2 Minute Walk Test• Grip Strength• COPM• ASHA NOMS FCM• MOCA• Chedoke-McMaster
Stroke Assessment• Barthel ADL Index
Rate of Discharge Home
72
0 10 20 30 40 50 60 70 80 90 100
CEN LHIN - Enhancing A&R Capacity in Central LHIN
CE LHIN - Virtual Ward & Community Enhanced Recovery Program
CE LHIN - Northumberland Hills Assess and Restore Intervention
CE LHIN - Ross Memorial Hospital Assess & Restore Mobile team…
ESC LHIN - Bluewater Health Mobilization of Vulnerable Elders…
ESC LHIN - Chatham Kent Mobilization of Vulnerable Elders…
ESC LHIN - Erie Shores Mobilization of Vulnerable Elders (MOVE)…
ESC LHIN - Windsor Regional M Mobilization of Vulnerable Elders…
ESC LHIN - Windsor Regional O Mobilization of Vulnerable Elders…
HNHB LHIN - Seniors Mobile Assess & Restore Teams (SMART)
NW LHIN - Assess & Restore Expansion at Sioux Lookout Meno Ya…
NW LHIN - Dryden Regional Weekend and Enhanced OT for A&R…
TC LHIN - Assess and Restore Initiative - Providence, St. Joseph…
2016-17 2017-18