Download - Web Interface User Guide - Honeywell Commercial Security

January 2017 © 2017 Honeywell, Inc. 800-12235V9

Pro-Watch® Software Suite Release 4.3

Web InterfaceUser Guide

Copyright © 2017 Honeywell. All rights reserved.

Pro-Watch® Web Client is a registered trademark of Honeywell, Inc. All other product and brand names are the service marks, trademarks, registered trademarks or registered service merks of their respective owners. Printed in the United Stated of America. Honeywell serves the right to change any information in this document at any time without prior notice.

Microsoft® and Windows® are registered trademarks of Microsoft Corporation. Windows Server is a trademark of Microsoft Corporation.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met.

Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

Binaries, source code and any other parts of this distribution may not be incorporated into any software licensed under the terms of the GNU General Public License (GPL) or the GNU Lesser Public License (LGPL). Binaries, source code and any other parts of this distribution may not be incorporated into any software licensed under any license requiring source code disclosure of derivative works.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" ANDANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIEDWARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AREDISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BELIABLEFOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIALDAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS ORSERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSEDAND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THISSOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Ordering Information

Please contact your local Honeywell Access Systems representative or visit us on the web at http://www.honeywellintegrated.com/ for information about ordering.

Feedback

Honeywell Access Systems appreciates your comments about this manual. Please visit us on the web at http://www.honeywellintegrated.com/ to post your comments.

Pro-Watch 4.3 Web Interface User Guide, Document 800-12235V9

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CONTENTS

Chapter 1 Overview1.1 Purpose of this Document .................................................................................................. 21.2 Audience ....................................................................................................................................... 21.3 Use of Symbols.......................................................................................................................... 21.4 Pro-Watch.................................................................................................................................... 21.5 Pro-Watch Web Client ........................................................................................................... 2

1.5.1 Problem........................................................................................................................... 31.5.2 Solution ........................................................................................................................... 3

1.6 Workstation Permissions ..................................................................................................... 41.7 Windows Authentication ...................................................................................................... 51.8 Web Alarm Sound Files ......................................................................................................... 6

Chapter 2 Pro-Watch Web Client2.1 Supported Web Browsers..................................................................................................... 8

2.1.1 SigPlusWeb Plug-In for Google Chrome........................................................ 82.2 Recommended System Settings...................................................................................... 82.3 Prerequisites for the Client Machine ............................................................................. 82.4 Supported Hardware .............................................................................................................. 82.5 Security Certificate Requirement..................................................................................... 82.6 Security Settings for IE9 ....................................................................................................... 9

2.6.1 IE9 Advanced Settings ............................................................................................ 92.6.2 IE9 Security Settings ............................................................................................. 11

2.7 Temporary Internet Files Setting for IE9 ................................................................... 162.8 Configuring the Browser Mode...................................................................................... 17

2.8.1 Setting Web Client Logout Time ..................................................................... 192.9 Web Client User Account Prerequisites..................................................................... 20

2.9.1 Create a Valid Pro-Watch User Account...................................................... 212.9.2 Assign Web Client Workstation to the User Account ............................ 212.9.3 Enable Your Web Password ............................................................................... 21

2.9.3.1 Setting the Web Password....................................................................... 222.9.4 Grant Web Badge Maintenance Functions ............................................... 23

2.10 Pro-Watch Web Client Login........................................................................................ 242.11 Home Page............................................................................................................................ 26

2.11.1 Menu Buttons ........................................................................................................ 272.11.2 Home Page Links ................................................................................................. 282.11.3 Time out for Session ........................................................................................... 28

2.12 Modules .................................................................................................................................. 292.13 Pro-Watch Web Alarm Monitor ................................................................................... 29

2.13.1 Navigating to Web Alarm Monitor ............................................................... 29

Pro-Watch 4.3 Web Interface User Guide, Document 800-12235V9 iii

2.13.1.1 Unacknowledged Alarm Pane (upper left pane)........................ 302.13.1.2 Acknowledged Alarm Pane (lower left pane) ............................... 302.13.1.3 Event Text Pane (upper right pane) ................................................. 302.13.1.4 Event Instructions Pane (lower right pane).................................. 31

2.13.2 Unacknowledged Alarms Pane Command Buttons/Links............. 322.13.3 Acknowledged Alarms Pane Command Buttons/Links................... 332.13.4 Unacknowledged Alarms.................................................................................. 35

2.13.4.1 Acknowledge Selected ............................................................................ 352.13.4.2 Acknowledge All.......................................................................................... 352.13.4.3 Event Text and Instructions ................................................................. 362.13.4.4 Live Trace....................................................................................................... 362.13.4.5 Historical Trace........................................................................................... 362.13.4.6 Event Response.......................................................................................... 372.13.4.7 Event History................................................................................................ 372.13.4.8 Recent History............................................................................................. 382.13.4.9 Card Holder Picture.................................................................................. 392.13.4.10 Rollup Details............................................................................................ 392.13.4.11 Hardware Control.................................................................................... 402.13.4.12 Routing Group Filter.............................................................................. 412.13.4.13 Export to Excel ......................................................................................... 432.13.4.14 Arrange Columns.................................................................................... 43

2.13.5 Acknowledged Alarms........................................................................................ 442.13.5.1 Unacknowledge Selected...................................................................... 442.13.5.2 Unacknowledge All ................................................................................... 452.13.5.3 Clear Selected.............................................................................................. 452.13.5.4 Clear All ........................................................................................................... 462.13.5.5 Export to Excel ............................................................................................ 47

2.13.6 Event Response .................................................................................................... 472.13.7 Event Text and Instructions............................................................................ 47

2.14 Pro-Watch Web Event Monitor ................................................................................... 472.14.1 Navigating to Event Monitor .......................................................................... 472.14.2 Event Monitoring.................................................................................................. 48

2.14.2.1 Clear Selected.............................................................................................. 482.14.2.2 Clear All ........................................................................................................... 492.14.2.3 Export to Excel ............................................................................................ 502.14.2.4 Arrange Columns....................................................................................... 502.14.2.5 Event Viewer Filter..................................................................................... 51

2.15 Live Trace (Quick Access) .............................................................................................. 512.15.1 Badge Holder.......................................................................................................... 522.15.2 Card Number .......................................................................................................... 532.15.3 Logical Device........................................................................................................ 54

2.16 Historical Trace (Quick Access) .................................................................................. 552.16.1 Badge Holder.......................................................................................................... 562.16.2 Card Number .......................................................................................................... 582.16.3 Logical Device........................................................................................................ 59

2.17 Badging ................................................................................................................................... 602.17.1 Searching for a Badge ....................................................................................... 612.17.2 Adding a New Badge .......................................................................................... 622.17.3 Editing a Badge..................................................................................................... 632.17.4 Deleting a Badge .................................................................................................. 642.17.5 Adding Badges in Bulk....................................................................................... 642.17.6 Adding a New Card .............................................................................................. 65

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2.17.7 Dependencies Between PW Windows and Web Applications....... 672.18 Reporting................................................................................................................................ 67

2.18.1 Viewing or Running a Report.......................................................................... 682.18.1.1 Terminology.................................................................................................. 682.18.1.2 Limitations.................................................................................................... 68

2.18.2 Creating a New Report....................................................................................... 702.18.2.1 Creating a New Report by Editing an Existing Report ............ 702.18.2.2 Creating a New Report by Using the Report Wizard ................ 70

2.18.3 Querying a Report ................................................................................................ 742.18.4 Scheduling a Report ........................................................................................... 752.18.5 Sharing a Report ................................................................................................... 782.18.6 Exporting a Report............................................................................................... 792.18.7 Exporting and Importing a Schema............................................................ 83

2.18.7.1 To export a schema .................................................................................. 832.18.7.2 To import a schema.................................................................................. 84

2.18.8 Configuring the Report and Email Setup................................................. 842.18.9 Printing a Report................................................................................................... 86

2.19 Administration ..................................................................................................................... 862.19.1 To Add a Company............................................................................................... 862.19.2 To Add, Edit or Delete a Company Type.................................................... 882.19.3 To Add or Edit a Clearance Code.................................................................. 882.19.4 To Assign or Unassign a Partition................................................................ 892.19.5 Adding an Alarm Message............................................................................... 902.19.6 Application Settings............................................................................................ 90

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LIST OF FIGURES

Figure 1 Internet Options Dialog Box 9Figure 2 Internet Options - Advanced Tab 10Figure 3 Internet Options - Settings Enable 10Figure 4 Internet Options - Security Tab 11Figure 5 Security Settings - Local Internet Zone Dialog box 13Figure 6 Compatibility View Settings window 18Figure 7 Pro-Watch Web Login Page 24Figure 8 Pro-Watch Web Client Home Page 25Figure 9 Web Alarm Monitor Page 29Figure 10 Event Text and Instructions 30Figure 11 Acknowledge Selected 34Figure 12 Acknowledged Alarms pane 34Figure 13 Event Text and Instructions 35Figure 14 Event Response dialog box 36Figure 15 Event History Dialog Box 37Figure 16 Recent History Dialog Box 38Figure 17 Card Holder Picture 38Figure 18 Rollup Details Dialog Box 39Figure 19 Hardware Control Dialog box 40Figure 20 Web Client Assigned as a Workstation in the Routing Group Module 41Figure 21 Configure Route Group Filter Dialog box 41Figure 22 Define Grid Columns 42Figure 23 Unacknowledge Selected 43Figure 24 Unacknowledged Alarms pane 44Figure 25 Unacknowledge All 44Figure 26 Clear Selected 45Figure 27 Clear All 45Figure 28 Event Monitor - Pause 47Figure 29 Event Monitor-Clear Selected 48Figure 30 Event Monitor-Clear All 48Figure 31 Event Monitor-Export to Excel 49Figure 32 Event Viewer Filter 50Figure 33 Badge Holder Search Screen 51Figure 34 Badge Holder Search Results 52Figure 35 Alarm Events for Badge Holder 52Figure 36 Card Number Search Screen 53Figure 37 Live Alarm Events for Card Number 53Figure 38 Logical Device Search Screen 53Figure 39 Logical Device in Live Trace 54Figure 40 Live Alarm Events for Logical Device 54Figure 41 Historical Trace page 55

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Figure 42 Historical Trace - Select a Range 55Figure 43 Badge Holder in Historical Trace 56Figure 44 Historical Trace View 56Figure 45 Date Range Parameters 57Figure 46 Card Number in Historical Trace 58Figure 47 Past Alarm Events for Card Number 58Figure 48 Logical Device in Historical Trace 59Figure 49 Historical Trace View for Logical Device 59Figure 50 Badging Screen 60Figure 51 Add Badge Screen 61Figure 52 Capture Image Screen 62Figure 53 Bulk Add Screen 63Figure 54 Card Details Screen 64Figure 55 Web Report Manager Screen 66Figure 56 Report Details Pane 68Figure 57 Report Wizard - Report Type Screen 69Figure 58 Report Wizard - Report Fields Screen 70Figure 59 Report Wizard - Report Filter Screen 71Figure 60 Report Wizard - Report Details Screen 71Figure 61 Report Wizard - Report Viewer Screen 72Figure 62 Report Querying Screen 72Figure 63 Scheduled Reports Option 73Figure 64 Report Scheduling Screen 74Figure 65 Report Name and Credentials Screen 74Figure 66 Report Schedule Calendar Screen 75Figure 67 Report Schedule Hour Screen 75Figure 68 Report Export Type Screen 76Figure 69 Report File or Email Screen 76Figure 70 Report Sharing Screen 77Figure 71 Report Viewer Screen 78Figure 72 Report Options & Report Orientation Screen 79Figure 73 Report Export Format Screen 80Figure 74 Report Delimited Text Export Option Screen 81Figure 75 Schema Export and Import Screen 82Figure 76 Schema Import Screen 82Figure 77 Report Setup Option Screen 83Figure 78 Report Setup Email Settings Screen 84Figure 79 Companies Screen 85Figure 80 New Company Screen 85Figure 81 Company Types Screen 86Figure 82 Clearance Code Screen 87Figure 83 Partitions Screen 87Figure 84 Current Note Screen 88Figure 85 Application Settings Screen 89

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Overview 1

In this guide...

Purpose of this Document 2

Audience 2

Use of Symbols 2

Pro-Watch 2

Pro-Watch Web Client 2

Workstation Permissions 4

Windows Authentication 5

Web Alarm Sound Files 6

Pro-Watch 4.3 Web Interface User Guide, Document 800-12235V9 1

OverviewPurpose of this Document

1.1 Purpose of this Document The Pro-Watch Web Client User’s Guide provides the procedures and information necessary to use the Pro-Watch 4.3 Web Client.

1.2 AudienceThis guide is written for the Pro-Watch system administrator who uses the Pro-Watch Web Client remotely.

1.3 Use of SymbolsThe following symbols appear in this guide:

Danger: Dangers provide information that you must follow to avoid the risk of physical injury.

Warning: Shock warnings provide information that you must follow to avoid physical injury by electrical shock.

Caution: Cautions provide information that you must follow to avoid damage to the hardware or software components of the system.

Note: Notes provide important information about a procedure or topic.

Tip: Tips provide information that maximizes the implementation of a feature.

1.4 Pro-WatchThe Pro-Watch platform is a complete access control system of hardware and software for small, mid-size, and global-enterprise sites. The user can configure sites that range from five users and 64 doors to an unlimited number of users and doors.

The Pro-Watch system supports Honeywell and third-party access control hardware and software, including panels, readers, intercom units, and CCTV equipment.

There are two interfaces available for this product: • An application-based interface• A browser-based interface

These interfaces support both a server component and a client component.

This guide describes how to use the browser-based interface.

For information on the application-based product, see the Pro-Watch® Software Suite Release 4.3 User Guide, 7-901071V12.

1.5 Pro-Watch Web ClientNOTE: After upgrading to PW 4.3 MVO-1, all users with web passwords must reset their passwords.

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OverviewPro-Watch Web Client

The Pro-Watch Web Client is a web based application that allows access to certain Pro-Watch functionalities remotely from any location.

The functional hierarchy of the Pro-Watch Server and the Pro-Watch Web Client are as follows:

• The Pro-Watch Web Client sends a request to the Pro-Watch Web Server. • The Pro-Watch Web Server interacts with Pro-Watch Server and processes

the request.• Finally the result of request is sent back to the Pro-Watch Web Client.

The Pro-Watch Web Client allows the user:• to access the system without loading custom software.• to reduce the training cost for end users through simplification of user

interface.

1.5.1 Problem When installing PW 4.3 Web Component, sometimes ASP.NET will not register correctly with IIS. When trying to bring up the Login page, user will see the following error message:

"HTTP Error 500.21 Internal Server Error: Handler 'PageHandlerFactory-Integrated' has a bad module 'ManagedPipelineHandler' in its module list".

Reason for the error: ASP.NET may not be registered properly with Internet Information Services (IIS). User must register ASP.NET with IIS to enable the handlers required to run .NET pages.

1.5.2 Solution 1. Open the Command Prompt under an Administrator account.

2. Navigate to "C:\Windows\Microsoft.NET\Framework\v4.0.30319" .

3. Run the command "aspnet_regiis.exe -i".

4. Launch your Internet Information Services (IIS) Manager. Double-click the Application Pools link in the navigation sidebar. Make sure the


OverviewWorkstation Permissions

Pro-Watch 4.3 Application Pools listed in the Application Pools pane display 4.0 version of the .NET Framework:

5. If any one the application pools has a version other than 4.0, double-click the application pool to display its editing screen:

From the “.NET Framework Version” drop-down menu select “NET Framework v4.0.xxxxx”. Click OK to close the editing screen.

6. Close the Internet Information Services (IIS) Manager screen.

1.6 Workstation PermissionsThe workstation from which the user accesses the web client must be added to the list of user workstations in Pro-Watch.

Please note that the user account used to install the Web Server must also have the Web Server workstation added to the list of user workstations. Failure to do this will result in all web users losing access to the web client.

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OverviewWindows Authentication

1.7 Windows AuthenticationThe web client login requires Windows authentication.

Follow these steps to set up Windows authentication:

1. Launch IIS (Internet Information Server).

2. Select the ProWatchWebClient.

3. In the right pane select “Authentication”:


OverviewWeb Alarm Sound Files

4. Disable “AnonymousAuthentication” and “FormsAuthentication”:

5. Enable “WindowsAuthentication”.

1.8 Web Alarm Sound FilesThe Pro-Watch web client supports only MP3 sound files. MP3 is the commonly supported audio format across browsers like IE, Chrome and Firefox.

For all the WAV-format audio files which are associated to the Event types in the Pro-Watch thick client, corresponding MP3 files have to be available.

These MP3 files are placed in the installation folder “Audio” which can be found in the server “Honeywell\ProWatch_WebComponent\PWWEbClient\WebMonitoring” directory.

These audio files have to be saved to the Pro-Watch web server by the user.

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Pro-Watch Web Client 2

In this guide...

Supported Web Browsers 8

Recommended System Settings 8

Prerequisites for the Client Machine 8

Supported Hardware 8

Security Certificate Requirement 8

Security Settings for IE9 8

Temporary Internet Files Setting for IE9 16

Configuring the Browser Mode 17

Web Client User Account Prerequisites 20

Pro-Watch Web Client Login 24

Home Page 25

Modules 28

Pro-Watch Web Alarm Monitor 28

Pro-Watch Web Event Monitor 46

Live Trace (Quick Access) 50

Historical Trace (Quick Access) 54

Badging 59

Reporting 66

Administration 85


Pro-Watch Web ClientSupported Web Browsers

2.1 Supported Web BrowsersThe Pro-Watch Web Client supports

• (Windows) Internet Explorer 9.• (Windows) Google Chrome Version 30 or above, but less than 42.

2.1.1 SigPlusWeb Plug-In for Google Chrome 1. In Google Chrome browser’s URL field, type Chrome://plugins and press

the Return key to display Chrome’s Plugins page.

2. Find the SigPlusWeb plugin and select the “Always allowed to run” check-box right next to it. This will allow you to capture signature without being prompted for permission to run.

2.2 Recommended System Settings• Screen resolution: 1280 * 1024 pixels and higher• Monitor size: 17 inches and higher

2.3 Prerequisites for the Client Machine1. The end-user must install the following software on the client machine for

the Pro-Watch web interface to work properly:

• MS Silver Light Version 5 (http://www.microsoft.com/silverlight/) for capturing badge photos.

• Topaz Signature Pad Web component (http://www.topazsystems.com/Software/download/sigplusweb.htm) for capturing signatures in the Badge Module. Download the sigplusweb_npapi.exe file for correct web operation. This is available from the Topaz website.

• .NET Framework 4.5

• Adobe Flash Player (http://get.adobe.com/flashplayer/)

2. The end-user must set the Internet Explorer browser to the Compatibility View.

2.4 Supported Hardware• Any Honeywell-recommended camera or Logitech Webcam c110.• Topaz Signature Pad Model: T-L460-HSB-R.

2.5 Security Certificate RequirementYou need to have a security certificate to use the Pro-Watch Web Client properly. Please consult your system administrator for obtaining an appropriate security certificate.

2.6 Security Settings for IE9For the Pro-Watch Web Client to function properly, users are required to set security settings for Windows Internet Explorer.

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Pro-Watch Web ClientSecurity Settings for IE9

Note: Enabling the security settings is a mandatory step that a user should do to receive the alarms/events/traces in the web page.

Security Settings can be enabled in two ways:• Using Advanced tab - Refer to section IE9 Advanced Settings on page 9.• Using Security tab - Refer to section IE9 Security Settings on page 11.

2.6.1 IE9 Advanced SettingsTo enable the security settings for IE9 using Advanced tab:

1. Launch Internet Explorer 9.

2. In the Internet Explorer page, navigate to Tools (Alt + X) > Internet Options to display the Internet Options dialog box:

Figure 1 Internet Options Dialog Box

3. Click the Advanced tab.



Figure 2 Internet Options - Advanced Tab

4. In the Settings list, scroll down until you see Use TLS 1.0, Use TLS 1.1 and Use TLS 1.2 options; select all three check boxes to enable them, as shown below.

Figure 3 Internet Options - Settings Enable

5. Click Apply and then click OK.

6. Restart the Internet Explorer to take effect.

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NOTE: Make sure the “Do not save encrypted pages to disk” is NOT checked.

2.6.2 IE9 Security SettingsTo enable the security settings for IE9 using Security tab:


2. In the Internet Explorer page, navigate to Tools (Alt + X) > Internet Options to display the Internet Options dialog box (See Figure 4):

3. Click and select the Security tab.

Figure 4 Internet Options - Security Tab

4.In the Select a zone to view or change security settings, select the Trusted Sites option.



5. Click the Sites command button to display the Trusted Sites dialog box:

6. Type in the URL of your web server and click the Add button.

7. Click the Close button to close the Trusted Sites dialog box.

8. Click the Custom Level button to display the Security Settings - local Internet Zone dialog box.



Figure 5 Security Settings - Local Internet Zone Dialog box

9. In Settings, scroll down and then select the following options.

Table 1 IE9 Security Settings

IE9 Security Category IE9 Security Component Value

.NET Framework Loose XAML Disable

.NET Framework XML browser applications Enable

.NET Framework XPS documents Enable

.NET Framework Permissions for components with manifests

Enable

.NET Framework-reliant components

Run components not signed with Authenticode

Enable

.NET Framework-reliant components

Run components signed with Authenticode Enable

ActiveX controls and plug-ins Allow ActiveX filtering Enable

ActiveX controls and plug-ins Allow previously unused ActiveX controls to run without prompt

Disable

ActiveX controls and plug-ins Allow scriplets Disable

ActiveX controls and plug-ins Automatic prompting for ActiveX controls Disable



ActiveX controls and plug-ins Binary and script behaviors Enable

ActiveX controls and plug-ins Display video and animation on a webpage that does not use external media player

Disable

ActiveX controls and plug-ins Download signed ActiveX controls Prompt

ActiveX controls and plug-ins Download unsigned ActiveX controls Disable

ActiveX controls and plug-ins Initialize and script ActiveX controls not marked as safe for scripting

Disable

ActiveX controls and plug-ins Only allow approved domains use ActiveX without prompt

Disable

ActiveX controls and plug-ins Run ActiveX controls and plug-ins Enable

ActiveX controls and plug-ins Run antimalware software on ActiveX controls

Enable

ActiveX controls and plug-ins Script ActiveX controls marked safe for scripting (takes effect after your estart Internet Explorer)

Enable

Downloads File download Enable

Downloads Font download Enable

Downloads Enable .NET Framework setup Enable

Miscellaneous Access data sources across domains Disable

Miscellaneous Allow META REFRESH Enable

Miscellaneous Allow scripting of Microsoft web browser control

Disable

Miscellaneous Allow scrip-initiated windows without size or position constraints

Disable

Miscellaneous Allow webpages to use restricted protocols for active content

Prompt

Miscellaneous Allow websites to open windows without address or status bars

Disable

Miscellaneous Display mixed content Prompt

Miscellaneous Don't prompt for client certificate selection when only one certificate exists

Disable




10.After making all the correct selections as described in the above table, click OK.

Miscellaneous Drag and drop or copy and paste files Enable

Miscellaneous Enable MIME sniffing Enable

Miscellaneous Include local directory path when uploading files to a server

Disable

Miscellaneous Launching applications and unsafe files Prompt

Miscellaneous Launching programs and files in an IFRAME

Prompt

Miscellaneous Navigate windows and frames across different domains

Disable

Miscellaneous Render legacy filters Disabled

Miscellaneous Software channel permissions Medium Safety

Miscellaneous Submit non-encrypted form data Enable

Miscellaneous Use Pop-up Blocker Enable

Miscellaneous Use SmartScreen filter Enable

Miscellaneous User data persistence Enable

Miscellaneous Websites in less privileged web content zone can navigate into this zone

Enable

Scripting Active scripting Enable

Scripting Allow programmatic clipboard access Prompt

Scripting Allow status bar updates via script Disable

Scripting Allow websites to prompt for information using scripted windows

Disable

Scripting Enable XSS filter Disable

Scripting Scripting of Java applets Enable

User Authentication Logon Automatic logon only in Intranet zone



Pro-Watch Web ClientTemporary Internet Files Setting for IE9

11.If the system displays an “Are you sure you want to change the settings for this zone?” prompt, click Yes.

12.In Internet Options dialog box, click Apply and then click OK.

13.Restart the Internet Explorer to take effect.

2.7 Temporary Internet Files Setting for IE9Make sure your IE9 browser has the following “Temporary Internet Files and History” setting to display the photo of searched badges properly:

1. Launch the Internet Explorer (IE) 9.

2. In the Internet Explorer page, navigate to Tools (Alt + X) > Internet Options to display the Internet Options dialog box:


Pro-Watch Web ClientConfiguring the Browser Mode

3. In the General tab, click the Settings button to display the “Temporary Internet Files and History Settings” screen:

4. Select the “Every time I visit the webpage” option button.

5. Click OK to close the “Temporary Internet Files and History Settings” screen.

6. Click OK once again to close the “Internet Options” screen.

2.8 Configuring the Browser ModeConfiguring the browser mode is a one time action that a user is required to do when setting up the Internet Explorer 9 to use with the Pro-Watch 4.3 Web Client.

To configure the browser mode for the Pro-Watch 4.3 Web Client:


2. Click Tools from Internet Explorer browser menu to display the Tools Menu.OrPress Alt+T if the browser menu is not displayed in Internet Explorer.

3. Select Compatibility View Settings from the Tools menu to display the Compatibility View Settings window as shown in Figure 6.



Figure 6 Compatibility View Settings window

4. Clear the following two check box options from the Compatibility View Settings dialog box:

a. Display intranet sites in Compatibility View.

b. Display all websites in Compatibility View.



c. Add the Server Name (machine name) where the Pro-Watch Web Server is installed to the “Websites you’ve added to Compatibility View” list, as shown below:

NOTE: The server name may be different for each customer.

5. Click Close to close to dialog box.

2.8.1 Setting Web Client Logout TimePro-Watch web client comes with a default logout time of 300 seconds, or, 5 minutes. However, this default time may not always be appropriate for some customers. To change this default setting, follow these steps:

1. Click the Windows Start button and double-click the Control Panel link to display the Control Panel screen.

2. Double-click the Administrative Tools link to display the Administrative Tools screen.

3. Click the Internet Information Services (IIS) Manager link to display the Internet Information Services (IIS) Manager screen.

a. Alternatively, select Windows Start button > Run, enter “inetmgr” into the Run text field and click OK to display the Internet Information Services (IIS) Manager screen.


Pro-Watch Web ClientWeb Client User Account Prerequisites

4. In the tree-view navigation pane on the left, click and expand the list to display the Sites directory.

5. Click the Sites to display the Default Web Site sub-directory.

6. Click Default Web Site to display the ProWatchWebService sub-directory.

7. Click ProWatchWebService to display related links on the right pane, each represented by an icon.

8. Click Application Settings icon to display the Application Settings screen:

9. Right-click the WebServerClientTimeout row to display the editing dialog box.

10.Change the 300 (seconds) default value to any other you like.

11.Click OK.

2.9 Web Client User Account PrerequisitesMake sure you do the following before attempting to log in.

2.9.1 Create a Valid Pro-Watch User AccountRefer to the Pro-Watch Software Suite 4.3 User Guide, 7-901071V12, Chapter 59 “DBC - Users.”

2.9.2 Assign Web Client Workstation to the User Account1. In Pro-Watch, select Database Configuration > Users from the navigation

panes to display the user icons on the right pane.



2. Double click your user account to display the Edit Users screen:

3. If your workstation is not displayed in the Define User list, click the Add button, browse and find your workstation and add it to the list.

4. If the workstation is not in grant status, select the workstation and click the Grant button.

5. When done, click the OK button at the bottom of the Edit Users screen to close it.

For more information refer to the Pro-Watch Software Suite 4.3 User Guide, 7-901071V12, Chapter 59 “DBC - Users” and Chapter 60 “DBC - Workstation.”

2.9.3 Enable Your Web Password1. Select Database Configuration > Users from Pro-Watch navigation pane.

2. Double-click your user name/icon to display the Edit Users screen.

3. Select the Programs tab.

4. In the tree-view, select Database Configuration > User Defines.



5. In the User Defines list of functions, find the “Enable Web Password” function and grant it by clicking the Grant button on the right.

6. If “Enable Web Password” is not listed, Click the Add Function button, find and select the “Enable Web Password” from the list and click OK. If the function displays as “Revoked,” repeat Step 5 above and continue with Step 7 below.

7. Click OK to close the Edit Users screen.

2.9.3.1 Setting the Web Password1. In the Pro-Watch, click and select Database Configuration from the

Viewers list on the leftmost pane.

2. From the middle pane, click and select the Users option.

3. In the right pane, double click the selected user profile to display the Edit Users screen.

4. In the User Information tab, enter a web password into the Web Password field and click OK.

2.9.4 Grant Web Badge Maintenance Functions1. Select Database Configuration > Users from Pro-Watch navigation pane.

2. Double-click your user name/icon to display the Edit Users screen.

3. Select the Programs tab.



4. In the tree-view, select Badge Maintenance.

5. Click the Add Program button to display the Programs and Functions dialog box.

6. In the Program drop-down list, find and select the “Web Badge Maintenance” program.

7. Press Shift and click to select all desired functions for the user in the Functions list box:

8. Click OK to display the “Web Badge Maintenance” sub-directory under the Badge Maintenance directory. Make sure all the functions inside the directory are “granted.” If not select them one by one and click the Grant button.

9. Click OK to close the Edit Users screen.


Pro-Watch Web ClientPro-Watch Web Client Login

2.10 Pro-Watch Web Client LoginTo access the Pro-Watch Web Client:

1. Open Windows Internet Explorer and navigate to https://[Pro-Watch Web Server Hostname]/ProWatchWebClient, to display the login page.

Note: Make sure that you always use the hostname to access the web pages.

Figure 7 Pro-Watch Web Login Page

2. Type in the Username and Password in the box provided.

Note: This is not the Windows login Username/Password, it is the Pro-Watch Login Name and Web Password set in Pro-Watch. Refer to Editing Users in Pro-Watch® Software Suite Release 4.3 User Guide, 7-901071V12 about setting Web Client passwords for Pro-Watch users. Also see Enable Your Web Password in this chapter.

3. Click the Login button to display the Pro-Watch Web Client interface page.

If the login is successful, the Pro-Watch Web Client Home page Figure 8 is displayed. The username appears on the top right corner of the page.


Pro-Watch Web ClientHome Page

Figure 8 Pro-Watch Web Client Home Page

2.11 Home PageThe Pro-Watch Web Client Home page is shown in Figure 8 on page 25. The following sections describe the features of the Pro-Watch Web Client Home page.



2.11.1 Menu Buttons

Table 2 Menu Buttons

Feature/Elements Description

Home button. Click to display the Pro-Watch Web Client Home Page.

Alarms button. Click to display the Alarm Monitor page. See Pro-Watch Web Alarm Monitor on page 28.

Events button. Click to display the Event Monitor page. See Pro-Watch Web Event Monitor on page 46.

Badging button. Click to display the Search Badge and badge editing page.

Reporting button. Click to display the Web Report Manager page.

User ID button. Click to display the Logoff drop-down option.

Language drop-down menu.



2.11.2 Home Page Links

2.11.3 Time out for SessionThe Pro-Watch Web Client session will time out after a stipulated amount of time

Table 3 Home Page Links

Module Link Description

• Live Trace - Click to display all current and future alarm events associated with a badge-holder, card number, or logical device. Refer to section Live Trace (Quick Access) on page 50.

• Historical Trace - Click to display all past alarm events occurring in a specified historical range that are associated with a badge-holder, card number, or logical device. Refer to the section Historical Trace (Quick Access) on page 54.

• Alarm Monitor - Click to display the Alarm Monitor page.

• Event Monitor - Click to display the Event Monitor page.

• New Badge - Click to display the Add Badge page to create a new badge.

• Bulk Badge Add - Click to display the Bulk Add page to create new badges in bulk.

• New Report - Click to display the Web Report Manager page where you can design a new report.

• View Report - Click to display the Web Report Manager page where you can select a report to view it.

• Companies - Click to display the list of companies.

• Company Types - Click to display the list of company types.

• Application Settings - Click to display the list of application settings.


Pro-Watch Web ClientModules

when:• the user leaves the Alarm Monitor session for a stipulated time when there

are no new alarms/ events generated.• there is no activity performed by the user within the session.• the browser is closed without logging off the session.

You can set the session time out in the web.config file located on the Pro-Watch Web Server Host. Refer to Pro-Watch® Software Suite 4.3 Installation Guide, 7-901073V10 to set the time out for a session.

2.12 ModulesThe Pro-Watch Web Client allows the user to access the following modules:

• Alarm Monitor: Refer to the section Pro-Watch Web Alarm Monitor on page 28.

• Event Monitor: Refer to the section Pro-Watch Web Event Monitor on page 46.

• Badging. Refer to the section Badging on page 59.• Reporting. Refer to the section Reporting on page 66.• Administration. Refer to the section Querying a Report on page 72.

2.13 Pro-Watch Web Alarm MonitorThe Alarm Monitor feature enables the user to view and act upon the real-time status of alarms as they occur. For more information refer to Pro-Watch® Software Suite 4.3 User Guide, 7-901071V12.

2.13.1 Navigating to Web Alarm Monitor To navigate to the Web Alarm Monitor page:

• In the Pro-Watch Web Home page, click icon to navigate to the Alarm Monitor Page.

The following screen-shot illustrates the different panes of the Web Alarm Monitor:


Pro-Watch Web ClientPro-Watch Web Alarm Monitor

AcknowledgeAlarm

vious and xt Buttons

Unacknowledge Alarms

Figure 9 Web Alarm Monitor Page

The following sections describe the different panes of the Web Alarm Monitor.

2.13.1.1 Unacknowledged Alarm Pane (upper left pane)The unacknowledged alarm pane displays alarms in the color assigned to each event type. Alarms are listed in decreasing order of priority and in reverse chronological order. The highest priority alarm is listed the most recent. If an MP3-format sound file is assigned to the alarm's event type, then the prerecorded MP3 file plays. See Figure 9. NOTE: All web-client sound files need to be in MP3 format.

2.13.1.2 Acknowledged Alarm Pane (lower left pane)The acknowledged alarms are displayed in the acknowledged alarm pane. See Figure 9.

2.13.1.3 Event Text Pane (upper right pane) The event text and messages are displayed in the event text pane. See Figure 10.

Options Export Arrange Columns

(Blinking) New Alarm Indicator Range of Unacknowledged Alarms

PreNe

Alarm Clear Alarm Range of Acknowledged Alarms Total Number of Acknowledged

Mute

Unacknowledged Alarms Pane

Acknowledged Alarms Pane



2.13.1.4 Event Instructions Pane (lower right pane)The event instructions are displayed in the event instructions pane. See Figure 10.

Figure 10 Event Text and Instructions



2.13.2 Unacknowledged Alarms Pane Command Buttons/LinksThe following table describes the Unacknowledged Alarms pane command buttons and links:

Table 4 Unacknowledged Alarms Pane Command Buttons/Links

Feature/Icon Description

ACK Selected: Changes the status of an event to Acknowledged. Refer to section Acknowledge Selected on page 34.Ack All: Changes the status of those unacknowledged events to Acknowledged that are displayed in the current screen - but NOT all the unacknowledged events in the database. Since all such events may not fit into a single screen, the user may have to visit all such screens to acknowledge all the unacknowledged events. Refer to section Acknowledge All on page 34.

Event Text & INSTR: Displays the text & instructions for the selected event. Refer to section Event Text and Instructions on page 35.Live Trace: Refer to section Live Trace on page 35.Historical Trace: Refer to section Historical Trace on page 35.Event Response: Allows the user to log a response to an event. Refer to section Event Response on page 36.Event History: Displays the history of the selected event. Refer to section Event History on page 36.Recent History: Displays event history on the selected logical device. Refer to section Recent History on page 37.Card Holder Picture: Displays the photo of the card holder associated with an event.Refer to section Card Holder Picture on page 38.Rollup Details: Displays an event time and a description for each rolled-up event.Refer to section Rollup Details on page 38.Hardware Control: Enables you to invoke actions on logical devices or groups of logical devices that are not necessarily associated with an alarm displayed on the Alarm Monitor.Refer to section Hardware Control on page 39.Configure Route Group: Allows you to determine which events will appear on a given user's Alarm Monitor.Refer to section Routing Group Filter on page 40.

Exports to an XLS file. Refer to section Export to Excel on page 42.

Arranges the unacknowledged alarm pane columns. Refer to section Arrange Columns on page 42.



2.13.3 Acknowledged Alarms Pane Command Buttons/LinksThe following table describes the Acknowledged Alarms pane command buttons and fields:

Indicates there are active unacknowledged alarms. Click the Unacknowledged Alarms button to go to the first page of alarms.

Page size/Range of Unacknowledged Alarms

Indicates the maximum number of Unacknowledged alarms in the unacknowledged pane. To set the range refer to Pro-Watch® Software Suite 4.3 Installation Guide, 7-901073V10.

Total number of Unacknowledged Alarms

Indicates the total number of unacknowledged alarms available for viewing.

Next and Previous buttons to navigate across pages to view the unacknowledged alarms.

Table 4 Unacknowledged Alarms Pane Command Buttons/Links


Table 5 Acknowledged Alarms Pane Command Buttons/Links


Unk Selected: Changes the status of an event to Unacknowledged. Refer to section Acknowledge Selected on page 34.Unk All: Changes the status of those Acknowledged events to Unacknowledged that are displayed in the current screen - but NOT all the acknowledged events in the database. Since all such events may not fit into a single screen, the user may have to visit all such screens to unacknowledge all the acknowledged events. Refer to section Acknowledge All on page 34.

Clear Selected: Clears an acknowledged event from the Alarm Monitor. Refer to the section Clear Selected on page 44.Clear All: Clears all acknowledged events from the current screen of Alarm Monitor. Refer to the section Clear All on page 45.

Export the events to an XLS file. Refer to section Export to Excel on page 45.



Event Response: Refer to section Event Response on page 46.Event Text & INSTR: Refer to section Event Text and Instructions on page 46.Event History: Displays the history of the selected event. Refer to section Event History on page 36.Recent History: Displays event history on the selected logical device. Refer to section Recent History on page 37.Card Holder Picture: Displays the photo of the card holder associated with an event.Refer to section Card Holder Picture on page 38.Rollup Details: Displays an event time and a description for each rolled-up event.Refer to section Rollup Details on page 38.Hardware Control: Enables you to invoke actions on logical devices or groups of logical devices that are not necessarily associated with an alarm displayed on the Alarm Monitor.Refer to section Hardware Control on page 39.

Page Size/Range of Acknowledged Alarms

Indicates the maximum number of Acknowledged alarms in the acknowledged pane. To set the range refer to Pro-Watch® Software Suite 4.3 Installation Guide, 7-901073V10.

Total number of Acknowledged Alarms

Indicates the total number of acknowledged alarms available for viewing.

Next and Previous buttons to navigate across pages to view the acknowledged alarms.

Table 5 Acknowledged Alarms Pane Command Buttons/Links




2.13.4 Unacknowledged Alarms

2.13.4.1 Acknowledge SelectedTo acknowledge individually-selected unacknowledged alarms:

1. Navigate to Alarm Monitor page as explained in Navigating to Web Alarm Monitor on page 28.

2. In the Unacknowledged Alarm pane, select the required unacknowledged alarms.

3. From the Acknowledge Alarm drop-down menu, select Ack Alarms as shown in Figure 11.

Figure 11 Acknowledge Selected

The selected unacknowledged alarms will be moved to the Acknowledged Alarms pane as shown below:

Figure 12 Acknowledged Alarms pane

2.13.4.2 Acknowledge AllTo acknowledge all the unacknowledged alarms:


2. In the Unacknowledged Alarm pane, select Ack All from the Acknowledge Alarm drop-down menu.



Note: To acknowledge all at once, the user is not required to select the unacknowledged alarms.

All the Unacknowledged Alarms will be moved to the Acknowledged Alarm pane.

2.13.4.3 Event Text and InstructionsTo display the event text and instructions:


2. In the Unacknowledged Alarm pane, select the required event.

3. From the More drop-down menu, select Event Text & INSTR.

Figure 13 Event Text and Instructions

The Event text and Event Instructions for the selected event is displayed in the Event Text and Event Instructions (if any) panes as shown in Figure 13.

2.13.4.4 Live TraceTo access Live Trace using Alarm Monitor and to track alarms for a logical device or a badge holder:


2. From the More drop-down menu, select Live Trace.

3. Refer to Live Trace section as explained in Live Trace (Quick Access) on page 50.

2.13.4.5 Historical TraceTo access Historical Trace using Alarm Monitor and to track the past alarms for a logical device or a badge holder:


2. From the More drop-down menu, select Historical Trace.



3. Refer Historical Trace section as explained in Historical Trace (Quick Access) on page 54.

2.13.4.6 Event ResponseTo display the event response for a selected alarm:


2. Select the alarm in the Unacknowledged Alarms pane.

3. From the More drop-down menu, select Event Response.

The Event Response dialog box is displayed.

Figure 14 Event Response dialog box

Note: If you want to use the response code, select the Use Response Code check box which activates the drop-down menu.

4. Select the required option from the drop-down menu.

5. Click the Submit button to submit the page.

2.13.4.7 Event HistoryDisplays the history of the selected event.

For more information on Event History refer to Pro-Watch® Software Suite 4.3 User Guide, 7-901071V12.

To display the history of the selected event:


2. Select the required event in the Unacknowledge Alarm pane.

3. From the More drop-down menu, select Event History.

The Event History dialog box is displayed with the history of particular event as shown in Figure 15.



Figure 15 Event History Dialog Box

2.13.4.8 Recent HistoryDisplays event history on the selected logical device.

For more information on Recent History refer to Pro-Watch® Software Suite 4.3 User Guide, 7-901071V12.

To display the event history of the selected logical device:


2. Select the required logical device event in the Unacknowledge Alarm pane.

3. From the More drop-down menu, select Recent History.

The Recent History dialog box is displayed with the history of particular logical device as shown in Figure 16.



Figure 16 Recent History Dialog Box

2.13.4.9 Card Holder PictureDisplays the photo of the card holder associated with an event.

For more information on Card holder Picture refer to Pro-Watch® Software Suite 4.3 User Guide, 7-901071V12.

To display the photo of the card holder associated with an event:


2. Select the required card holder event in the Unacknowledge Alarm pane.

3. From the More drop-down menu, select Card Holder Picture.

The Card holder Picture dialog box is displayed with the card holder details as shown in Figure 17.

Figure 17 Card Holder Picture

2.13.4.10 Rollup DetailsRollup details displays an event time and a description for each rolled-up event.

For more information on Rollup Details refer to Pro-Watch® Software Suite 4.3 User Guide, 7-901071V12.

To display the event time and a description for each rolled-up event:




2. Select the required rolled-up event in the Unacknowledge Alarm pane.

3. From the More drop-down menu, select Rollup Details.

The Rollup Details dialog box is displayed with the event time and description details as shown in Figure 18.

Figure 18 Rollup Details Dialog Box

2.13.4.11 Hardware ControlEnables you to invoke actions on logical devices or groups of logical devices that are not necessarily associated with an alarm displayed on the Alarm Monitor.

For more information on Hardware Control refer to Pro-Watch® Software Suite 4.3 User Guide, 7-901071V12.

To invoke actions on logical devices or groups of logical devices that are not associated with an alarm:


2. From the More drop-down menu, select Hardware Control.

The Hardware Control dialog box is displayed as shown in Figure 19.



Figure 19 Hardware Control Dialog box

3. Fill the attributes and then click Execute. For more information refer to Pro-Watch® Software Suite 4.3 User Guide, 7-901071V12.

2.13.4.12 Routing Group FilterAllows you to determine which events will appear on a given user's Alarm Monitor. Before a user is notified of an event, the event must be validated by passing through at least one of the routing groups assigned to that user or user's class.

Note: For a particular user to view alarms of a specific Routing Group, the user must configure Web Client as a workstation in the routing group. See Figure 20. To configure webclient as a workstation refer to Configuring Workstations in Pro-Watch® Software Suite 4.3 User Guide, 7-901071V12.



Figure 20 Web Client Assigned as a Workstation in the Routing Group Module

To configure the routing group filter:


2. From the More drop-down menu, select Routing Group Filter as shown in Figure 2.

The Configure Route Group Filter dialog box is displayed with a list of routing groups as shown in Figure 21.

Figure 21 Configure Route Group Filter Dialog box



3. Select the required routing group from the available list and then click Apply. The alarms of that particular routing group is displayed in Pro-Watch Web Alarm Monitor page.

2.13.4.13 Export to ExcelTo export the results to an Excel sheet:

Note: Microsoft Excel must be installed on the system in order to export.


2. From the Export drop-down menu, select Export XLS.

All the Events are exported to an Excel Sheet book.

2.13.4.14 Arrange ColumnsAllows the user to define the desired grid columns for the alarm monitor panes.

To arrange the columns of unacknowledged alarms pane:


2. Click button to display the Define Grid Columns screen:

Figure 22 Define Grid Columns

3. Select the required column in the Available Columns pane and then click the

button to move it to the Selected Columns pane.

OrSelect the column you want to remove in the Selected Columns

pane before you click the button.



4. Select the column you would like to edit. Type the required value in the Column Width text box to define the width of the column.

5. Selected the column you would like to move.

Click buttons to move the selected columns up or

down in the Selected Columns pane.

Note: By default the Event Category column under Event Monitor page will be always the first column.

6. Click the OK button. The selected columns are displayed in the unacknowledged alarm pane.

2.13.5 Acknowledged Alarms

2.13.5.1 Unacknowledge SelectedTo unacknowledge the individually selected acknowledged alarms:


2. In the Acknowledged Alarm pane, select the required acknowledged alarms.

3. From the Unacknowledge Alarm drop-down menu, select Unk Selected as shown in Figure 23.

Figure 23 Unacknowledge Selected

The selected acknowledged alarms will be moved to the Unacknowledged Alarms pane as shown below:



Figure 24 Unacknowledged Alarms pane

2.13.5.2 Unacknowledge AllTo unacknowledge all the acknowledged alarms:


2. In the Acknowledged Alarm pane, select Unk All from the Unacknowledge Alarm drop-down menu as shown in Figure 25.

Note: To unacknowledge all at once, the user is not required to select acknowledged alarms.

Figure 25 Unacknowledge All

All the Acknowledged Alarms will be moved to the Unacknowledged Alarms pane.

2.13.5.3 Clear SelectedTo clear the selected acknowledged alarms:




2. In the Acknowledged Alarms pane, select the required alarms.

3. From the Clear Alarm drop-down menu, select Clear Selected as shown in Figure 26.

Figure 26 Clear Selected

The selected acknowledged alarms will be cleared.

2.13.5.4 Clear AllTo clear all the acknowledged alarms from the current screen:


2. In the Acknowledged Alarms pane, select Clear All from the Clear Alarm drop-down menu as shown in Figure 27.

Note: To clear all at once, a user is not required to select the acknowledged alarms.

Figure 27 Clear All

All the acknowledged alarms will be cleared from the current screen. Please note that there will still be other not-cleared alarms in other not-displayed screens.

2.13.5.5 Export to ExcelTo export all the Acknowledge Alarm Events to an Excel Sheet:

• Refer to Export to Excel section as explained in Export to Excel on page 42.


Pro-Watch Web ClientPro-Watch Web Event Monitor

2.13.6 Event ResponseTo display the Acknowledge Alarm event response for a selected row:

• Refer to Event Response section as explained in Event Response on page 36.

2.13.7 Event Text and InstructionsTo display the Acknowledge Alarms event text and instructions:

• Refer to Event Text and Instructions section as explained in Event Text and Instructions on page 35.

2.14 Pro-Watch Web Event MonitorThe Event Monitor page allows the user to view live events as they occur in the system. For more information refer to Pro-Watch® Software Suite 4.3 User Guide, 7-901071V12.

Note: All the new events are displayed on the top of page. Maximum of 200 events are displayed in the page, if it is more than the maximum range the oldest event will be removed.

2.14.1 Navigating to Event MonitorTo navigate to the Event monitor page:

• In the Pro-Watch Web Client page, click icon to navigate to the Event Monitor Page.

The following table describes the Event Monitor page command buttons:


Pause/start: Allows you to Pause or Start the event tracking. Refer to section Event Monitoring on page 47.

Clear Selected: Clears the selected events from the Event Monitor page. Refer to the section Clear Selected on page 47.Clear All: Clears all the events from the current screen of Event Monitor page Refer to the section Clear All on page 48.

Exports to an XLS file. Refer to section Export to Excel on page 49.

Allows you to arranges the Event Monitor page columns. Refer to section Arrange Columns on page 49.



2.14.2 Event MonitoringTo pause or start event monitoring:

1. Navigate to Event Monitor page as explained in Navigating to Event Monitor on page 46.

2. Click button to start.

The Event Monitor initiates the monitoring process as shown in Figure 28.

Note: Once you click the Start button, it changes to Pause button.

Figure 28 Event Monitor - Pause

2.14.2.1 Clear SelectedTo delete the selected events:


2. Select the required events.

3. From the Delete drop-down menu, select Clear Selected as shown below.

Event Viewer Filter: Allows you to filter the events by Message Type, Workstation, and User ID. Refer to section Event Viewer Filter on page 49




Figure 29 Event Monitor-Clear Selected

All the selected events will be cleared.

2.14.2.2 Clear AllTo delete all the events from the screen that displays currently:


2. From the Delete drop-down menu, select Clear All as shown in Figure 30.

Note: To delete all at once, the user is not required to select the events.

Figure 30 Event Monitor-Clear All



All the events will be cleared.

2.14.2.3 Export to ExcelTo export the results to an Excel sheet:

Note: Microsoft Excel must be installed on the system in order to export.


2. From the Export drop-down menu, select Export XLS as shown in Figure 31.

Figure 31 Event Monitor-Export to Excel

All the Events are exported to an Excel Sheet book.

2.14.2.4 Arrange ColumnsTo arrange the columns in the Event Monitor page.


2. Repeat the step 2 through step 4 of Arrange Column section as explained in Arrange Columns on page 42.

Note: By default the Event Category column will be always first column.

3. Click the OK button. The selected columns are displayed in the Event Monitor page.

2.14.2.5 Event Viewer FilterThe Event Viewer Filter dialog allows you to filter the events by Message Type and User ID by selecting appropriate values from the two respective drop-down lists.


Pro-Watch Web ClientLive Trace (Quick Access)

For more information on Event Viewer Filter refer to Pro-Watch® Software Suite 4.3 User Guide, 7-901071V12.

To filter the events by Message Type and User ID:


2. Click the button to display the Event Viewer Filter dialog box.

Figure 32 Event Viewer Filter

3. Select the required check box and then select the required criteria from the corresponding drop-down lists.

4. Click OK. The filtered events are displayed in the Event Monitor page.

2.15 Live Trace (Quick Access)Allows the user to display all the current and future alarm events that are associated with a particular Badgeholder, Logical Device, or Card Number. For more information refer to Pro-Watch® Software Suite 4.3 User Guide, 7-901071V12.

Note: Ensure that the Security settings for supported web browser is enabled. For more information refer section Security Settings for IE9 on page 8.

The Live Trace feature allows the user to display the alarm events for the following parameters:

• Badge Holder• Card Number• Logical Device

The following table describes the available options of Live Trace:



2.15.1 Badge HolderTo display the current and future alarm events for a particular badge holder:

1. Click Live Trace in the Pro-Watch Web Client interface page to display the Live Trace page.

2. Click the Badge Holder option button to display the Badge Holder search screen:

Figure 33 Badge Holder Search Screen

3. Enter a search keyword into the Badge Holder field and click OK to display the search results or click Clear to reenter the keyword. Click View All to view all the search results:

Options Description

Badge Holder Displays current and future events associated with the selected Badgeholder. Refer to section Badge Holder on page 51.

Card Number Displays current and future events associated with the selected Card Number. Refer to section Card Number on page 52.

Logical Device Displays current and future events associated with the selected Logical Device. Refer to section Logical Device on page 53.



Figure 34 Badge Holder Search Results

4. In the Please select a Badge pane, click the Select link to display the alarm events for a particular badgeholder.

Figure 35 Alarm Events for Badge Holder

2.15.2 Card NumberTo display the current and future alarm events for a particular card number:


2. Click the Card Number option button to display the Card Selection search screen.



Figure 36 Card Number Search Screen

3. Enter a card number into the Card Number field and click OK to display the search results or click Clear to re-enter the card number:

Figure 37 Live Alarm Events for Card Number

2.15.3 Logical DeviceTo display the current and future alarm events for a particular logical device:


2. Click the Logical Device option button to display the Logical Device search screen:

Figure 38 Logical Device Search Screen


Pro-Watch Web ClientHistorical Trace (Quick Access)

3. Enter a search keyword into the Logical Device field and click OK to display the search results or click Clear to reenter the keyword. Click View All to view all the search results

Figure 39 Logical Device in Live Trace

4. In the Please select a Logical Device pane, click the Select link to display the live alarm events for a logical device.

Figure 40 Live Alarm Events for Logical Device

2.16 Historical Trace (Quick Access)Enables the user to display (in a separate Alarm Monitor window) all the past alarm events occurring in a specified historical range that are associated with a particular badgeholder or Logical Device. For more information refer to Pro-Watch® Software Suite 4.3 User Guide, 7-901071V12.

Note: Ensure that the Security settings for supported web browser is enabled. For more information refer section Security Settings for IE9 on page 8.

The Historical Trace feature allows the user to display the past alarm events for the following parameters:

• Badge Holder

• Card Number

• Logical Device



The following table describes the available options of Historical Trace:

2.16.1 Badge HolderTo display all the past alarm events occurred in a specified historical range for a particular badge holder:

1. Click Historical Trace in the Pro-Watch Web Client interface page to display the Historical Trace page.

Figure 41 Historical Trace page

2. Click the Badge Holder option button to display the Select a Range pane.

Figure 42 Historical Trace - Select a Range

3. In the Select Range pane, click the required range option button between One Day to One Year to display the Please Select a badge pane.OrClick the Date Range option button and continue the steps as explained in Set Date Range on page 57.

Options Description

Badge Holder A badge holder assumes the access privileges that are assigned to the holder's company class. Refer to section Badge Holder on page 55.

Card Number A unique number assigned to the card. Refer to section Card Number on page 57.

Logical Device The type of device as defined by the user. Refer to section Logical Device on page 58.



Figure 43 Badge Holder in Historical Trace

4. In the Please Select a badge pane, click the required Select link to display all the alarm events occurred in a specified historical range for a particular badge holder.

Figure 44 Historical Trace View



Set Date Range

To set the date range:

1. Click the Date Range option button to display the date parameters as shown in Figure 45.

Figure 45 Date Range Parameters

2. Type the From date in the box provided.Or Click in the From date box. When a calender is displayed, select the required date.

3. Select the hour from the Hour drop-down list.

4. Select the minutes from the Min drop-down list.

5. Select the seconds from the Sec drop-down list.

6. Select the time conventions from the drop-down list.

7. Repeat step 2 through step 6 to set the To date and then click OK to:

• display the Please Select a badge pane (see Figure 43) and complete the step 4 as explained in section Badge Holder on page 55.

• display the Card Selection Pane (see Figure 46) and complete the steps 4 and 5 as explained in section Card Number on page 57.

• display the Please select a Logical Device pane (see Figure 49) and complete the step 4 as explained in section Logical Device on page 58.

2.16.2 Card NumberTo display all the past alarm events occurred in a specified historical range for a particular card number:

1. Click Historical Trace in the Pro-Watch Web Client interface page to display the Historical Trace page. See Figure 41.

2. Click the Card Number option button to display the Select a Range pane. See Figure 42.

3. In the Select Range pane, click the required range option button between One Day to One Year to display the Card Selection pane.



OrClick the Date Range option button and complete the steps up to 7 as explained in Set Date Range on page 57.

Figure 46 Card Number in Historical Trace

4. In the Card Selection, type a Card Number.

5. Click OK to display the past alarm event for a particular card number.Or Click Clear to re-enter the card number.

Figure 47 Past Alarm Events for Card Number

2.16.3 Logical DeviceTo display all the past alarm events occurred in a specified historical range for a particular logical device:

1. Click Historical Trace in the Pro-Watch Web Client interface page to display the Historical Trace page. See Figure 41.

2. Click the Logical Device option button to display the Select a Range pane. See Figure 42.

3. In the Select Range pane, click the required range option button between One Day to One Year to display the Please select a logical Device pane.OrClick the Date Range option button and complete the steps upto 7 as explained in Set Date Range on page 57.


Pro-Watch Web ClientBadging

Figure 48 Logical Device in Historical Trace

4. In the Please select a logical Device pane, click the Select link to display the past alarm events in a specified historical range for a logical device as shown below.

Figure 49 Historical Trace View for Logical Device

2.17 BadgingClick the Badging link on the Home page to display the main Badging screen where you can search for a badge, add a new badge, and perform other related functions:



Figure 50 Badging Screen

2.17.1 Searching for a BadgeIn the Search Badge screen, select any option from a drop-down list and/or enter any search value into a text field. Then, click the Search button.

The system will either return the badge you are searching for, or, if there are more than one badges that satisfy the search criteria, it will return multiple results. You can select the one you like.



2.17.2 Adding a New Badge1. On the Home page, click the New Badge link to display the Add Badge

screen:

Figure 51 Add Badge Screen

2. Enter the correct information for the First Name, Last Name, Issue Date, and Expire Date fields.

3. Select either Contractor or Standard Employee from the Badge Type drop-down menu.

4. Click on the Badge Holder Picture area and select either Capture or Import as an image import method.

NOTE: You can crop a captured badge photo.

5. The Capture option will display the Capture Image screen:



Figure 52 Capture Image Screen

6. Capture the image by clicking the Start Camera (which requires a camera attached to your machine). When you see a pose that you like, click the Freeze button. Crop it any way you like. Then click Save.

7. To import an image, click the Import button, browse to the image you like, and then click Select:

8. Click Save Badge link on the navigation page.

2.17.3 Editing a Badge1. Click the Badging button on the main menu bar to display the Search

Badge screen



2. Search and find the badge you’d like to edit. The system will display the View Badge screen.

3. In the View Badge screen, click the Edit Badge button to display the Edit Badge screen.

4. Edit the badge fields as appropriate. Click Save Badge link to save the changes and return to the View Badge screen.

2.17.4 Deleting a Badge1. Click the Badging button on the main menu bar to display the Search

Badge screen.


3. Click the Delete Badge link in the View Badge screen to display the Confirm Badge Holder Delete warning message. Click Yes to delete the selected badge. Click No not to delete the badge record.

2.17.5 Adding Badges in Bulk1. Click the Bulk Badge Add button on the home page to display the Bulk Add

screen:

Figure 53 Bulk Add Screen

2. Enter the appropriate values to all the Badge Information fields.

3. Enter the appropriate values to all the Bulk Creation Information fields.

4. Click Bulk Add to add badges in bulk.



2.17.6 Adding a New Card1. Click the Badging button on the main menu bar to display the Search

Badge screen


3. In the View Badge screen, click the Edit Badge button to display the Edit Badge screen.

4. Click the New Card button to display the Card Details screen:

Figure 54 Card Details Screen

5. Enter the appropriate values into all the card fields.

Card Field Description

Card Number Card number entered by the user.

PIN Code Personal Identification Number (PIN) entered by the user. Click “Generate Random PIN” link to generate a random PIN. Also see Dependencies Between PW Windows and Web Applications.

Issue Date and Time Select from the drop-down menus.

Expire Date Select from the drop-down menu. Select the “Never Expire” check-box for permanent cards that will never expire.

Company Select one from the drop-down menu.



Card Type Select one from the drop-down menu.

Card Status Select one from the drop-down menu.

Issue Level Denotes the number of times the card has been issued. For brand new cards the number should be one (“1”). If, for example, the card has been lost and is reissued, the number should be two (“2”), etc

Disable Card Days Enter the number of days after which the card will be disabled automatically. Default maximum is 999.

Use Count Attempts Enter the maximum number of use attempts after which the card will be disabled automatically. Default maximum is 99.

User Level The user level is often used to make some cards accomplish special tasks. For example, a manager may want to use such a card to automatically unlock the lobby doors at the beginning of a shift. Panel-level triggers and procedures can be written to trigger only on valid card accesses where the cardholder user level is equal to the user level set in the trigger. Allowed user level values range between 0 (zero) and 255. If a user enters anything out of this range Pro-Watch displays a validation error message and prompts the user to enter a proper value.

Trace Card Select this box to record in a log file every transaction generated by this card.

PIN Exempt Select this option to allow the use of the card at a reader without entering PIN.

ADA ADA refers to “Americans with Disabilities Act.” Select this check box to allow for extended shunt time on a door so that someone in a wheelchair, for example, has enough time to get through the door without generating an alarm. The “extended shunt time” needed is set up on the PW-5000 door configuration.

VIP Select this check box to exempt the cardholder from anti-passback restrictions. A cardholder with VIP privileges can pass his/her card to the next person to swipe and pass through a reader.



Pro-Watch Web ClientReporting

6. Click the Save Card button to save the new card. Click Cancel not to save the new card.

2.17.7 Dependencies Between PW Windows and Web Applications1. In Pro-Watch windows application , if “Require All cards to have a PIN

code” is selected in badge profile, the PW web application will display the PINCode textbox as mandatory and won't allow the user to save a card (add/edit) without pin code.

2. In Pro-Watch windows application , if the “Required All Pin codes to be length” set to one of the given length(4-20) in badge profile, the PW Web application will check for the entered pin code length to the configured length otherwise won't allow to save the card (add/edit).

3. In Pro-Watch Windows application, if “Display two text boxes for pincode” is selected in badge profile, the PW Web application will display “Confirm Pincode” text box to validate the pincode match while saving a card.

2.18 ReportingClick the Reporting button on the main tool bar to display the Web Report Manager screen:

Figure 55 Web Report Manager Screen

Guard Check this option to enforce for the guards a specific ordered trail from one selected reader to another or to enable the cardholder to participate in the Guard Tour.

Parade Text Enter the text that should parade through the LED window of the logical device when the card is presented.




2.18.1 Viewing or Running a Report

2.18.1.1 Terminology“Viewing” and “running” a report are used interchangeably since they mean the same thing.

2.18.1.2 LimitationsWeb reports are limited to 40 pages maximum, with a maximum of 50 events displayed per page, for a total maximum of 2,000 events per report.

1. Click the View Report link on the home page to display the Web Report Manager screen. Click the “+” sign to expand the Pro-Watch Reports tree-view and display all the report categories available:



2. Click the “+” sign once again to view the previously run reports which you can adapt according to your needs and re-run:

3. Select an individual report and double-click its name to display it in the Report Details pane on the right:

Figure 56 Report Details Pane

4. The three check-boxes at the bottom of this screen are view-only check-boxes.



• If the report has been shared, the Shared check-box is selected automatically.

• If the report has been made available for subscription, the Subscription check-box is selected automatically.

• If the report has been scheduled to run, the Scheduled check-box is selected automatically.

2.18.2 Creating a New ReportThere are two ways to create a new report:

1. Edit an exiting report.

2. Create it from scratch by using the Report Wizard.

Both these methods are described below.

2.18.2.1 Creating a New Report by Editing an Existing Report1. Click the View Report link on the home page to display the Web Report

Manager screen. Click the “+” sign to expand the Pro-Watch Reports tree-view and display all the report categories available.

2. Click the “+” sign once again to view the previously run reports which you can adapt according to your needs and re-run.

3. Select an individual report and double-click its name to display it in the Report Details pane on the right.

4. Click Edit Report which will dynamically display different editing fields, depending on the report you have selected.

5. Click Next, as many times as necessary to get to the last screen with the Finish button.

6. Click Finish to create the new edited report.

2.18.2.2 Creating a New Report by Using the Report Wizard1. Click the New Report link on the home page to display the Report Wizard

screen:



Figure 57 Report Wizard - Report Type Screen

2. Select from one of the following report types: Badge Report, Transaction Report, Audit Report, Statistical Report. Click Next to display the Report Fields screen:

Figure 58 Report Wizard - Report Fields Screen

3. Select the appropriate fields from the Available Report Fields list. Click RIGHT arrow to transfer them to the Selected Report Fields list. Arrange the



order of the fields by selecting the field in the Selected Report Field list and then clicking the up or down arrows.

4. Click Next to display the Report Filter screen:

Figure 59 Report Wizard - Report Filter Screen

5. Enter one or more filtering conditions by using the Report Filters check boxes, drop-down menus, and option buttons.

6. Click Next to display the Report Details screen:

Figure 60 Report Wizard - Report Details Screen



7. Enter a Report Title, Report Description, and select one of the two Report Options:

• Select all the Badge Holder records regardless if a card is present

• Select only Badge Holder records with a card

8. Click Finish to generate the report and display it in the Report Viewer screen:

Figure 61 Report Wizard - Report Viewer Screen

2.18.3 Querying a Report1. Click the Query Reports menu button to display the report querying screen:



Figure 62 Report Querying Screen

2. Enter your query string according to the instruction.

3. Click Next to display the Runtime Filter Criteria screen:

4. Enter the appropriate filter values. Click Add to list the filter in the Runtime Filters grid.

5. Click Finish.

2.18.4 Scheduling a Report1. In the Web Report Manager screen, click the Application menu button,

then select Scheduled Reports from the drop-down menu:



Figure 63 Scheduled Reports Option

2. In the Web Report Scheduler screen, click the Add Schedule menu button to display the Report Scheduling screen:

Figure 64 Report Scheduling Screen

3. Select a report and click Next to display the Report Name and Credentials screen:



Figure 65 Report Name and Credentials Screen

4. Enter a Schedule Name. Enter Comments, if any. Select the Enabled check-box.

5. Click Next to display the report schedule calendar:

Figure 66 Report Schedule Calendar Screen

6. Select one of the four calendar options available. Click Next to display the schedule hour screen:



Figure 67 Report Schedule Hour Screen

7. Enter an appropriate time and click Next to display the Export Type screen:

Figure 68 Report Export Type Screen

8. Select a type (e.g., PDF) then click Next to display the File or Email screen:



Figure 69 Report File or Email Screen

9. Select the “Save to File System” check-box to save the report on the Pro-Watch server to an auto-generated folder at the location <Install Dir>\ProWatch\WebScheduledReports

10.Select an option and click Next to display the Schedule Confirmation screen.

11.Click Finish to complete the scheduling of your report.

2.18.5 Sharing a Report1. In the Web Report Manager screen, select the report you would like to

share.

2. Click the Share Report menu button to display the report sharing screen:



Figure 70 Report Sharing Screen

3. Select the “Share this report” option button.

4. Select the Classes or Users with whom you’d like to share the selected report.

5. Click OK.

2.18.6 Exporting a Report1. In the Web Report Manager screen, select a report.

2. Click the View Report menu button to display the Report Viewer screen:



Figure 71 Report Viewer Screen

3. Click the Settings menu button to display the Report Options and Report Orientation dialog box:



Figure 72 Report Options & Report Orientation Screen

4. Select your options and click OK to close the dialog box.

5. Click the Export menu button to display the Export Format dialog box:



Figure 73 Report Export Format Screen

6. Make your selection and click Next to display the related export information screen. Here is the one for the Delimited Text Export option:



Figure 74 Report Delimited Text Export Option Screen

7. Fill in the appropriate values and then click Finish.

2.18.7 Exporting and Importing a SchemaA schema is an XML template used to generate a report.

2.18.7.1 To export a schema1. In the Web Report Manager screen, select a report. Export and Import

Schema buttons will be enabled:



Figure 75 Schema Export and Import Screen

2. Click the Export Schema menu button. A warning message will ask you either to Save or Save As the schema file. Make a selection and the click OK.

2.18.7.2 To import a schema

1. In the Web Report Manager screen, select a report.

2. Click the Import Schema menu button to display the Import screen:

Figure 76 Schema Import Screen

3. Browse and find the schema file. Click Upload.

4. Select one of the saving options.

5. Click OK.

2.18.8 Configuring the Report and Email Setup1. In the Web Report Manager screen, click the Application menu button;

then select Report Setup from the drop-down menu to display the Report Settings screen:



Figure 77 Report Setup Option Screen

2. In the Report Settings screen, select the appropriate Report Options and Chart Properties.

3. Click Next to display the Email Settings screen:


Pro-Watch Web ClientAdministration

Figure 78 Report Setup Email Settings Screen

4. Click the respective down-arrows to reveal all the fields hiding under Email Server, Credentials, and Email Test categories.

5. Enter the appropriate values for the Email Server, Credentials, and Email Test fields.

6. Click Finish.

2.18.9 Printing a Report1. In the Web Report Manager screen, select a report.

2. Click the View Report menu button to display the Report Viewer screen.

3. Click the Preview menu button to save the report in PDF format. You can preview the report in PDF format by opening the saved PDF file.

4. Click the Print > Grid menu option to save the report in PDF format. You can preview the report in PDF format by opening the saved PDF file:

5. If you like what you see in the PDF file, click the Print button to print your report.

2.19 Administration2.19.1 To Add a Company

1. In the Home page, click the Companies link in the Administration group to display the Companies screen:



Figure 79 Companies Screen

2. Click the New button to display the new company page:

Figure 80 New Company Screen

3. Fill the Name, Address, City, State, ZIP, and Company Type fields with appropriate values.

4. Select an appropriate Card Expiration Date Method by selecting the appropriate value for expiration from the Card Issue Date (select the option button), or selecting the Firm Expiration Date option button and selecting a date from the pop-up calendar.



5. Click Save to save the new company.

2.19.2 To Add, Edit or Delete a Company Type1. In the Home page, click the Company Types link in the Administration

group to display the Company Types screen:

Figure 81 Company Types Screen

2. Click NEW to display the New Company Type screen.

3. Type in the new Company Type and click Save.

4. To edit a company type, select the company type from the list on the left panel and then click the EDIT button to display the company type edit screen. Change the name of the company type and then click Save.

5. To delete a company type, select the company type from the list on the left panel and then click the DELETE button. When the system displays a warning message, click OK to delete the company type.

2.19.3 To Add or Edit a Clearance Code1. In the Home page, click the Companies link in the Administration group to

display the Companies screen.

2. Select a company from the Companies list and click the Edit button to display the companies edit screen.

3. Click and select the “Clearance Codes” tab to display the Clearance Codes screen:



Figure 82 Clearance Code Screen

4. From the “Available Clearance Codes” list, Select the GROUP of clearance codes you like and then click the RIGHT arrow “>” to add them to the “Assigned Clearance Codes” list. To delete any GROUP of clearance codes from the company, select it in the “Assigned Clearance Codes” list and then click the LEFT arrow “<” to add them back to the “Available Clearance Codes” list.

2.19.4 To Assign or Unassign a Partition1. In the Home page, click the Companies link in the Administration group to

display the Companies screen.


3. Click and select the “Partition(s)” tab to display the Partitions screen:

Figure 83 Partitions Screen

4. Select the Assigned check-box for the partition(s) you would like to assign to the company. To unassign, clear the respective check-box.

2.19.5 Adding an Alarm MessageYou can add a pop-up alarm message so that when the company’s name is clicked the message appears in a pop-up screen.



1. In the Home page, click the Companies link in the Administration group to display the Companies screen.


3. Click and select the “Note” tab to display the Current Note screen:

Figure 84 Current Note Screen

4. Type in a note in the Current Note text area. Check the Alarm Note check-box to activate the note.

5. Click Save to display the saved note in the Alarm Note table.

6. Click the name of the company to display the pop-up alarm note dialog box. Here is a sample:

7. Click OK to close the note dialog box.

2.19.6 Application Settings1. In the Home page, click the Application Settings link in the Administration

group to display the Application Settings screen:



Figure 85 Application Settings Screen

2. To edit character casing, click SELECT.

3. Select the casing you like from the Character Casing drop-down list.

4. Click the Save button to save the selection.


Index

AAcknowledge

All 2-34, 2-44Selected 2-34

Acknowledged Alarms PaneCommand Buttons/Links 2-32Lower Left pane 2-29

Alarm Monitor 2-28Arrange Columns 2-42Card Holder Picture 2-38Event History 2-36Event Response 2-36Export to Excel 2-42Hardware Control 2-39Historical Trace 2-35Live Trace 2-35Navigating to Alarm Monitor 2-28Recent History 2-37Rollup Details 2-38

Arrange Columns 2-49

BBadge Holder 2-51, 2-55

CCard Number 2-52, 2-57Clear

All 2-45, 2-48Selected 2-44, 2-47

Configuring the Browser Mode 2-16

EEvent

Instructions Pane (lower right pane) 2-30

Response 2-46Text and Instructions 2-35, 2-46Text Pane (upper right pane) 2-29

Export to Excel 2-49

FFeatures 2-28

HHistorical Trace (Quick Access) 2-54Home Page 2-25

LLive Trace (Quick Access) 2-50Logical Device 2-53, 2-58Logout time 2-19

MModules 2-28

PPause/Start 2-47Permissions

Workstations 1-4Pro-Watch Web Client Login 2-24Pro-Watch Web Event Monitor 2-46Purpose of this Document 1-2

RRouting Group Filter 2-40


SSecurity Settings for IE8 2-8Supported Web Browsers 2-8

TTime

Logout 2-19

UUnacknowledge

All 2-44Selected 2-43

Unacknowledged Alarms Pane 2-34Command Buttons/Links 2-31

UserWorkstation permissions 1-4

WWorkstations 1-4


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