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The top documents tagged [agent button]
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agent button
Helpdesk Basic Procedures. The Queue The queue is the waiting line for incoming calls You get “into” the queue by logging into the phone While at your.
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P age 2 P age 3 P age 4 Callback Queuing Networked Queuing CT Control Agent Desktop Custom Announce Web Callback Queuing Email Queuing Fax Queuing Web.
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