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The top documents tagged [agent satisfaction]
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agent satisfaction
10 to Move Your Contact Center to the Cloud
536 views
Breaking Call Center Rules: Find Time to Wow Customers
1.552 views
HDI 2013 - Who's Coaching the Coaches?
721 views
Free Service Desk Training Series | Service Desk Image Management - How to Successfully Market Your Service Desk | MetricNet Certified
774 views
Metrics that Matter: Focusing on key metrics for an efficient service desk and happy users
620 views
Bringing People Home
214 views