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The top documents tagged [average queue time]
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average queue time
UC Analytics + The cost effective alternative to Contact Centre software for Lync RGS
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MONEYBALL FOR IT SUPPORT Using Data-Driven Management to Achieve World-Class Support. March 15, 2012 DFW Chapter of HDI Terry Allen
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Post Office - Hyper Island presentation
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1 Medina Healthcare System: Centralized Scheduling Center.
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