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The top documents tagged [center managers]
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center managers
Making Your Call Center the Heart of Your Strategy
143 views
How amdocs validates its ideas - Agile Israel 2014
107 views
September 2013 HDI CSI Service Presentation
195 views
Individual Training Grants (ITG) Case Conference Model: Getting the Right Skills for the Right Jobseekers May 19, 2009.
215 views
MIGRANT SEASONAL FARMWORKER (MSFW) SERVICES An equal opportunity employer/program. Auxiliary aids and services are available.
219 views
Empirical Analysis of a Telephone Call Center Anat Sakov Joint work with Avishai Mandelbaum, Sergey Zeltyn, Larry Brown, Linda Zhao and Heipeng Shen Statistics.
215 views
Call center
3.518 views
Call center
1.950 views
Aksin et al. - The Modern Call Center - A Multi‐Disciplinary Perspective on Operations Management Research
86 views
Case Study: How NASCO Lowered Costs and Shortened the Development Cycle with BIRT
155 views
The impact of mobile & social consumer asynchronicity
616 views
5 steps to effective call center management
436 views
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